Forum Replies Created

Viewing 30 posts - 1,021 through 1,050 (of 2,122 total)
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  • in reply to: category sort drag & drop not working #638968

    Hey Robert,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Responsive header problem on mobiles and tablets #638897

    Hey Philippe,

    Thanks for getting in touch with us!

    In the above code you pasted, please remove the following line with the padding:

    padding-top: 158px !important;

    That should remove the space on mobile.

    Best regards,
    Jordan

    in reply to: small bar above main menu: change background IMAGE #638892

    Hi,

    Glad it we were able to assist! Feel free to reach out to us again on the forum if you have any other questions.

    Best regards,
    Jordan

    Hi Peter,

    Glad to hear you resolved the issue!

    Best regards,
    Jordan

    in reply to: Colour section background image quality #638886

    Hey Etienne,

    Thanks for getting in touch with us!

    The image has been resized to 900×513 and that is what is being used and then being resized to fit the entire screen. The URL to the resized image is in the private section.

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: 2016 Header Image #638870

    Hey Garcia650,

    Thanks for getting in touch with us!

    Have you tried the suggestion found here on this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

    You can then add the header image to the widget.

    Best regards,
    Jordan

    in reply to: Cannot Update Pages – Uncaught TypeError #638867

    Hey miovision,

    Sorry for the issues you are having.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Enfold Theme – Easy Slider Not Working #638865

    Hey nightowlmarketing,

    Please update the theme to the latest version. The current version is 3.5.4. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

    Best regards,
    Jordan

    in reply to: demo – shop is in english #638864

    Hey yklsites,

    Thanks for getting in touch with us!

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: blurry thumbnails (Woocommerce) #638332

    Hey Vibedration,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: ALB image sizes not working #638319

    Hi,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Mega Menu #638309

    Hi,

    Thanks for getting back to me!

    That explains it :) Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #header .avia_mega_div {
        left: -500px !important;
    }
    

    Best regards,
    Jordan

    in reply to: Change blog color header #638306

    Hey elcamilo,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    Hey Anna,

    Thanks for getting in touch with us!

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Remove header on Author Page. #638301

    Hey dekoningalex,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .author #header {
        display: none !important;
    }
    

    Best regards,
    Jordan

    Hi,

    Well let us know if you run into any issues and we will take a closer look to try and help you resolve them. Just provide a link and login details to the site. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    Hey mailworm,

    Thanks for getting in touch with us!

    If this snippet fixes the issue when updating did not, there is a good chance that one of your plugins is outdated and causing the problems. This code snippet can only be a temporary fix since it permanently sets your jQuery javascript library to an older version that will be outdated in the future.

    So a plugin may need to update their javascript on the sites where the update did not fix the issue.

    Best regards,
    Jordan

    in reply to: Full Width button #638224

    Hey Marco,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend. Also tell us the two pages that have the buttons in the screenshots you provided above.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Mega Menu #638218

    Hey primdogg,

    Thanks for getting in touch with us!

    I am not seeing the issue with the Mega Menu on my end. I have a attached a screenshot of how the site looks when I view it. Could you please provide a screenshot of the issue that occurs when viewing the mega menu.

    Best regards,
    Jordan

    in reply to: Sliders Stopped working with W3 cache uninstall #638210

    Hey Lanibitz4,

    Thanks for getting in touch with us!

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

    Best regards,
    Jordan

    in reply to: Change font color of events calendar upcoming events #638208

    Hi Monique,

    You’re welcome! Glad to have been of assistance :)

    Best regards,
    Jordan

    in reply to: Contact form – preselect dropdown [SOLVED] #638205

    Hi,

    Glad it worked! Feel free to reach out to us again on the forum if you need assistance with anything else.

    Best regards,
    Jordan

    in reply to: Tab fullwidth? #638189

    Hey aderal2016,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Fatal error #638187

    Hey carmen,

    Sorry for the issues you are experiencing.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Mobile Version of Enfold-Website #638178

    Hi,

    Yes you will need to have a separate URL set up for mobile version you want. This way the mobile users can be redirected.

    Best regards,
    Jordan

    in reply to: Change widget function in the child theme #638174

    Hi,

    Glad to hear it works! Feel free to reach out to us again on the forum if you need assistance with anything else :)

    Best regards,
    Jordan

    in reply to: Assign different CSS styles to certain pages #638173

    Hey Marc,

    Thanks for getting in touch with us!

    To achieve what you want, you will need to use CSS for each page. Using the page ID you can target the elements you need for that page only and apply the different styles using CSS. This may become a bit tedious to do though.

    Best regards,
    Jordan

    in reply to: woocommerce banner category #638168

    Hi,

    Glad you managed to solve it!

    Best regards,
    Jordan

    in reply to: Menu on iphone behaving differently #638166

    Hey janicenisha,

    Thanks for getting in touch with us!

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Email notifications fail #638164

    Hey mtedv,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

Viewing 30 posts - 1,021 through 1,050 (of 2,122 total)