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Hi Marlisa,
Thanks for getting in touch with us!
Please try the suggestions @begrafiks posted and let us know if you need further assistance.
@begrafiks Thanks a lot for your assistance!Best regards,
JordanHey G,
Thanks for getting in touch with us!
You can add a header widget and then add the code for the button in that widget.
Please refer to the post here for adding a widget – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Let me know if you need further assistance.
Best regards,
JordanHey Siracher,
Thanks for getting in touch with us!
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
JordanHey mmsdev,
Glad to hear you solved it!
Best regards,
JordanJune 1, 2016 at 7:12 am in reply to: Deleting the header menu and the decreasing the space around main content area #641266Hey yubaba,
Thanks for getting in touch with us!
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanHey decode,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
JordanHey zeniitti,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
JordanJune 1, 2016 at 5:16 am in reply to: Urgent issue pls. help – All sliders gone – WooCommerce incompatibility #641202Hey michaellausser,
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
JordanHey jehcikinha,
Thanks for getting in touch with us!
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanHey saabee,
Thanks for getting in touch with us!
Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHi,
You’re welcome and feel free to reach out to us again on the forum if there is anything else you need.
Best regards,
JordanHey connect4consulting,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.sub-menu { top: 50px !important; }
Best regards,
JordanHi Hugues,
Thanks for getting back to me :)
Glad you were able to get rid of the border.
Best regards,
JordanHey vntr,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
JordanHey Lol5tar,
Thanks for getting in touch with us!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.image-overlay.overlay-type-extern { height: 100%; width: 100%; position: absolute; left: 0; top: 0; display: block !important; }
Best regards,
JordanHey mikehenze,
Thanks for getting in touch with us!
Please refer to this post here: https://kriesi.at/support/topic/disable-integrated-lightbox-effect-for-a-specific-page/
Let me know if you still need further assistance.
Best regards,
JordanHey Hugues,
Thanks for getting in touch with us!
I am not sure which buttons you were speaking of; the only thing I saw with a 1px border was the menu in the sidebar. If that is what you are looking to remove, please try the following:
.menu-service-side-menu-container li { border-bottom: 0px !important; }
If not, would you mind posting us a screenshot of the button you would like to edit? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
JordanHi,
Thanks for getting back to us!
Have you tried uploading the updated theme files via FTP? Please could you also provide FTP login details or access to a cpanel in the private content section. Also place the Enfold version 3.5.4 somewhere we can find it on your server using FTP. We will try to update the theme for you.
Also while testing, are we allowed to disable any of the plugins you have installed?
Best regards,
JordanHi,
Try the following CSS:
nav.main_menu { margin-right: 10.5%; margin-left: 10.5%; }
Best regards,
JordanHey philippott,
Thanks for getting in touch with us!
To achieve what you are looking for you will have to create a different Color Section to display only on mobile. You can do this by adding ID’s to your Color Sections in the element options and then show/hide them with CSS:
@media only screen and (min-width: 768px) { #desktop { display:block; } #mobile { display:none; } } @media only screen and (max-width: 767px) { #desktop { display:none; } #mobile { display:block; } }
For example what has the class #mobile will show on mobile and what has the class #desktop will show on on larger screens.
Best regards,
JordanMay 31, 2016 at 1:52 am in reply to: No access to http://divorcesupport.nl/wp-content/themes/enfold/framework/ #640650Hi,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
JordanHey stakavainio,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
JordanHey jehcikinha,
Thanks for getting in touch with us!
You can follow these instructions: http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/
Best regards,
JordanHey Drebosio,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
JordanHey Noy,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).
Best regards,
JordanHey steffen_aufatz,
Please change the code to the following:
@media only screen and (min-width: 768px) { .container_wrap.sidebar_left{ background:-webkit-gradient(linear,right top,left top,color-stop(red,0.295),color-stop(white,0)); background:-webkit-linear-gradient(left, red 29.5%, white 0%); background: -moz-linear-gradient(left, red 29.5%, white 0%); background: -o-linear-gradient(left, red 29.5%, white 0%); background: linear-gradient(left, red 29.5%, white 0%); } }
Best regards,
JordanMay 28, 2016 at 10:30 pm in reply to: Blog titles are not showing in grid layout – used advanced Layout editor #639868Hi,
Glad to hear we could be of help! Feel free to reach out to us again if you need further assistance :)
Best regards,
JordanHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
span.blog-categories.minor-meta { display: none; }
Best regards,
JordanMay 28, 2016 at 10:13 pm in reply to: Anchoring to Place within Page without it being hidden behind nav #639865Hi,
@Aaron thanks for sharing your suggestion here :)
@JeeBar please try the code Aaron suggested and let us know if it works for you. If not, then please provide a link and login details to your back end, so that we can have a closer look. You can place the information in the Private Content section of your reply.Best regards,
JordanHey reframinggroup,
Thanks for getting in touch with us!
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
Jordan -
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