Forum Replies Created

Viewing 30 posts - 961 through 990 (of 2,122 total)
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  • in reply to: enlarge type in Header Phone Number/Extra Info #641309

    Hi Marlisa,

    Thanks for getting in touch with us!

    Please try the suggestions @begrafiks posted and let us know if you need further assistance.


    @begrafiks
    Thanks a lot for your assistance!

    Best regards,
    Jordan

    in reply to: Replace Social Media icons with Donate Button? #641307

    Hey G,

    Thanks for getting in touch with us!

    You can add a header widget and then add the code for the button in that widget.

    Please refer to the post here for adding a widget – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

    Let me know if you need further assistance.

    Best regards,
    Jordan

    in reply to: Footer jumping up when external ifram shows images #641302

    Hey Siracher,

    Thanks for getting in touch with us!

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    in reply to: Site wont respond #641272

    Hey mmsdev,

    Glad to hear you solved it!

    Best regards,
    Jordan

    Hey yubaba,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Homepage avia layout builder only seen by admin #641236

    Hey decode,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Dashboard problems after wordpress 4.5 update #641206

    Hey zeniitti,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    Hey michaellausser,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    in reply to: Change the font and size of the titles only blog #641194

    Hey jehcikinha,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Not All Contact Forms Working #641014

    Hey saabee,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Hide widget menu on mobiles #641006

    Hi,

    You’re welcome and feel free to reach out to us again on the forum if there is anything else you need.

    Best regards,
    Jordan

    in reply to: Drop down menu overlapping main menu #640999

    Hey connect4consulting,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .sub-menu {
        top: 50px !important;
    }
    

    Best regards,
    Jordan

    in reply to: remove bottom border on buttons #640995

    Hi Hugues,

    Thanks for getting back to me :)

    Glad you were able to get rid of the border.

    Best regards,
    Jordan

    in reply to: Enfold doesn't adopt wpml languages #640994

    Hey vntr,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Image hover iregular styles problem #640993

    Hey Lol5tar,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .image-overlay.overlay-type-extern {
        height: 100%;
        width: 100%;
        position: absolute;
        left: 0;
        top: 0;
        display: block !important;
    }
    

    Best regards,
    Jordan

    in reply to: smashballoon Facebook feed on enfold #640992

    Hey mikehenze,

    Thanks for getting in touch with us!

    Please refer to this post here: https://kriesi.at/support/topic/disable-integrated-lightbox-effect-for-a-specific-page/

    Let me know if you still need further assistance.

    Best regards,
    Jordan

    in reply to: remove bottom border on buttons #640983

    Hey Hugues,

    Thanks for getting in touch with us!

    I am not sure which buttons you were speaking of; the only thing I saw with a 1px border was the menu in the sidebar. If that is what you are looking to remove, please try the following:

    .menu-service-side-menu-container li {
        border-bottom: 0px !important;
    }

    If not, would you mind posting us a screenshot of the button you would like to edit? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Jordan

    in reply to: Enfold cannot update to the latest version 3.5.4 #640979

    Hi,

    Thanks for getting back to us!

    Have you tried uploading the updated theme files via FTP? Please could you also provide FTP login details or access to a cpanel in the private content section. Also place the Enfold version 3.5.4 somewhere we can find it on your server using FTP. We will try to update the theme for you.

    Also while testing, are we allowed to disable any of the plugins you have installed?

    Best regards,
    Jordan

    in reply to: head menu #640779

    Hi,

    Try the following CSS:

    nav.main_menu {
        margin-right: 10.5%;
        margin-left: 10.5%;
    }

    Best regards,
    Jordan

    in reply to: Enfold Mobile Change Container Order #640733

    Hey philippott,

    Thanks for getting in touch with us!

    To achieve what you are looking for you will have to create a different Color Section to display only on mobile. You can do this by adding ID’s to your Color Sections in the element options and then show/hide them with CSS:

    @media only screen and (min-width: 768px) {
    #desktop {
    display:block;
    }
    #mobile {
    display:none;
    }
    }
    
    @media only screen and (max-width: 767px) {
    #desktop {
    display:none;
    }
    #mobile {
    display:block;
    }
    }

    For example what has the class #mobile will show on mobile and what has the class #desktop will show on on larger screens.

    Best regards,
    Jordan

    Hi,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Overlay color on masonry gallery #640521

    Hey stakavainio,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Add new font #640520

    Hey jehcikinha,

    Thanks for getting in touch with us!

    You can follow these instructions: http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/

    Best regards,
    Jordan

    in reply to: Blog Layout #639883

    Hey Drebosio,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    in reply to: Home page doesn't respond well #639882

    Hey Noy,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).

    Best regards,
    Jordan

    in reply to: Requiring a background colour for the sidebar #639881

    Hey steffen_aufatz,

    Please change the code to the following:

    @media only screen and (min-width: 768px) {
    .container_wrap.sidebar_left{
    background:-webkit-gradient(linear,right top,left top,color-stop(red,0.295),color-stop(white,0));
    background:-webkit-linear-gradient(left, red 29.5%, white 0%);
    background: -moz-linear-gradient(left, red 29.5%, white 0%);
    background: -o-linear-gradient(left, red 29.5%, white 0%);
    background: linear-gradient(left, red 29.5%, white 0%);
    }
    }

    Best regards,
    Jordan

    Hi,

    Glad to hear we could be of help! Feel free to reach out to us again if you need further assistance :)

    Best regards,
    Jordan

    in reply to: Blog Pages Not Displaying #639867

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    span.blog-categories.minor-meta {
        display: none;
    }
    

    Best regards,
    Jordan

    Hi,

    @Aaron thanks for sharing your suggestion here :)


    @JeeBar
    please try the code Aaron suggested and let us know if it works for you. If not, then please provide a link and login details to your back end, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: Cannot Change Input Fields in Options #639859

    Hey reframinggroup,

    Thanks for getting in touch with us!

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Jordan

Viewing 30 posts - 961 through 990 (of 2,122 total)