Hi,

Glad to hear it worked! Feel free to reach out to us again on the forum if there is anything else you need assistance with.

Best regards,
Jordan

Hey carmen,

Thanks for getting in touch with us!

I have posted a screenshot in the private data section of what I see in the footer widgets when visiting the site.

You can upload the screenshot of what the footer should contain to imgur.com or dropbox and share the link here :)

Best regards,
Jordan

Hey xyzb,

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

Hey Gavin,

Thanks for getting in touch with us!

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

Hi,

You’re welcome, glad to hear that fixed it!

Best regards,
Jordan

Hey andyqueanda,

Thanks for getting in touch with us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.main_color blockquote {
    border: none;
}

Best regards,
Jordan

Hi,

Glad to hear it’s fixed!

Cheers,
Jordan

Hey Starkos,

Thanks for getting in touch with us!

A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Also the login credentials you provided do not have administrator privileges, so we would be unable to investigate the issue further.

Thanks for your cooperation :)

Best regards,
Jordan

Hey leoadmin,

Thanks for getting in touch with us!

Seems like the container for the logo is being set to 500px in height and is covering the first two buttons. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

strong.logo {
    height: auto !important;
}

Best regards,
Jordan

Hey msrun101,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

Best regards,
Jordan

Hey wizard247,

Thanks for getting in touch with us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.flex_column.av_one_half.flex_column_div.av-zero-column-padding.avia-builder-el-24.el_after_av_one_half.avia-builder-el-last.column-top-margin {
    top: -400px;
    margin-top: 0;
}

Best regards,
Jordan

Hi,

Here you go, replace the code I gave earlier with this one:

.avia_textblock .image-overlay.overlay-type-extern {
    display: none !important;
}

Best regards,
Jordan

Hey Lol5tar,

Thanks for getting back to us!

Try the following CSS and let me know if it helps:

#footer .image-overlay .image-overlay-inside {
    display: none !important;
    height: 0px !important;
    width: 0px !important;
}

Best regards,
Jordan

Hey jelle,

You still need to update the theme. Not just by putting in the API key.

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Jordan

Hi,

Would you mind providing admin login details to your site, so that we can have a closer look at the back end with the code. You can place the information in the Private Content section of your reply.

Best regards,
Jordan