Hi,

You’re welcome! Feel free to reach out to us again if you need anything else :)

Best regards,
Jordan

Hey eyez03,

Thanks for getting in touch with us!

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Jordan

Hey Thomas,

Thanks for getting in touch with us!

I am not seeing the sidebar on mobile devices. There is also already CSS code that is hiding the sidebar on mobile. Could you please refresh the page on your phone and clear your mobile browser’s cache.

Let me know if I misunderstood anything.

Best regards,
Jordan

Hi,

Glad to hear you figured it out!

Best regards,
Jordan

Hey spleeky,

Thanks for getting in touch with us!

Adding the page ID to the CSS selector should only target the buttons on the homepage once the ID is correct. However, the start of your code looks like this:

.page-id-431 .avia-button.avia-size-small, .avia-button.avia-size-medium, .avia-button.avia-size-large, .avia-button.avia-size-x-large

But it should look like this:

.page-id-431 .avia-button.avia-size-small, .page-id-431 .avia-button.avia-size-medium, .page-id-431 .avia-button.avia-size-large, .page-id-431 .avia-button.avia-size-x-large

You had only added the page ID selector to the small size button. If you still have issues please could you provide a link to your site. You only provided a username and password.

Best regards,
Jordan

Hey JNAD,

The latest version isn’t 3.1.5 but version 3.6.1. Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Jordan

Hey advteksol,

Thanks for getting in touch with us!

On what page are the icon boxes located? We need to inspect the element so that we can provide you with the CSS to achieve what you want.

Best regards,
Jordan

Hi,

Glad to hear the update seemed to fix all the issues you were facing! If you require any further assistance with anything else please feel free to reach out to us on the forum again.

Best regards,
Jordan

Hey kaloraat,

Thanks for getting in touch with us!

It looks like the container for the text widget in the header was overlapping the container for the logo. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

#header .widget .textwidget {
    width: 50%;
    float: right;
}

Best regards,
Jordan

Hey SignifyStudio,

Thanks for getting in touch with us!

The site looks good on my end. You may not see the changes until the cached files are cleared in your browser. Please see my screenshot of your site in the private section, or let us know if there are other background images that are not showing up.

Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Best regards,
Jordan

Hey Bernhard,

Thanks for getting in touch with us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.form_element label {
    color: #FFFFFF!important;
}

Change the color to the one you wish to use.

Best regards,
Jordan

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Jordan

Hi,

Thanks for the info.

The problem was in your CSS. You have code at the very top of your stylesheet to hide the Color Section with class .only-mobile on everything but did not put code to display it when the screen size gets smaller.

Best regards,
Jordan

Hey wealthyone,

Thanks for getting in touch with us!

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Also try using a different browser. If the problem persists, could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

Hi,

Glad to hear that you got it fixed! Definitely feel free to reach out to us again if the issue pops up again.

Best regards,
Jordan