Forum Replies Created

Viewing 30 posts - 691 through 720 (of 2,122 total)
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  • in reply to: Adding text to header, on the right #656760

    Hey Wheelie_NL,

    Thanks for getting in touch with us!

    You can go to Enfold theme options then to Header -> Extra/ Phone Info and add the slogan there.
    Or you could add a widget area to the header following these instructions – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

    Let me know if you need further assistance.

    Best regards,
    Jordan

    in reply to: Partner logo Element #656759

    Hi Tomas,

    Thanks for getting back to me.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .main_color .avia-content-slider .slide-image {
        background: inherit !important;
    }
    

    Let me know how it goes!

    Best regards,
    Jordan

    in reply to: Unable to communicate with Instagram. #656711

    Hey Marcin,

    Sorry for the issue you are having.

    Could you please check with web host to see if they are seeing any error logs or issues when using the Instagram plugin.

    Let me know if they see any errors being logged.

    Best regards,
    Jordan

    in reply to: Link Post to an Page possible? #656706

    Hi,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Partner logo Element #656695

    Hey Tomas,

    Thanks for getting in touch with us!

    Could you explain in a bit more detail the error you are experiencing with the Partner Logo Element. A precise link to your site, showing the elements in question would be useful as well. We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Help needed with Header #656693

    Hi Jerome,

    The best way would be to add a header widget following these instructions – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

    You can also go to the Enfold theme options then Header and add the text in the “Extra Info/ Phone” section.

    Let me know if you need further assistance.

    Best regards,
    Jordan

    Hey shawnbanack,

    Thanks for getting in touch with us!

    On what particular page are you looking to change the color of the socket? Let us know and we’ll try to assist you with the CSS.

    Looking forward to hearing from you.

    Best regards,
    Jordan

    in reply to: Header transparency not working #656384

    Hi Nancy,

    You can follow these instructions to add a widget to the header area – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

    You can use the widget to add the site title into the header. Let me know if you need further assistance with CSS after following the instructions.

    Best regards,
    Jordan

    Hi,

    I had added code to the Quick CSS temporarily change the text color of the special header and it worked (Please see my screenshot in the private section).

    Try adding the following CSS code instead to make the menu horizontal:

    .menu-footer-menu-container li {
        display: inline !important;
    }
    
    .menu-footer-menu-container li a {
        display: inline !important;
    }

    Best regards,
    Jordan

    in reply to: search field not typable #656380

    Hi,

    Try the following CSS code instead. The first code is for the search result possibilities that appear below and the second is to change the color for the text color in the search field:

    .header_color .ajax_search_excerpt {
        color: #ffffff;
    }
    
    #top .header_color input[type='text'] {
        color: #000000;
    }

    Best regards,
    Jordan

    in reply to: Facebook Widgets #656378

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem. Also try switching temporarily to the WordPress default theme and see if the widget displays properly.

    Best regards,
    Jordan

    in reply to: Search Bar Mobile #656041

    Hi,

    Could you please provide login details to your site, so that we can have a closer look and assist you further. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: tool tips only show briefly on mouseleave #656040

    Hey aaronlevy1,

    Thanks for getting in touch with us!

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: adjusting portfolio items sidebar #656037

    Hey Stefan,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .single-portfolio .widget_archive {
        display: none;
    }
    

    Best regards,
    Jordan

    Hi,

    Glad to hear you found what was causing the issue! Feel free to reach out to us again on the forum if there is anything else that you need assistance with.

    Best regards,
    Jordan

    in reply to: Shop Banner doesn't show up. #656033

    Hey tomazws,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    Hey Holly,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: Enfold overriding css style, can't find style #656023

    Hi,

    Glad to hear it worked! Feel free to reach out to us again on the forum if there is anything else you need assistance with.

    Best regards,
    Jordan

    in reply to: News Menu Sub Page #656022

    Hey Dave,

    Thanks for getting in touch with us!

    Upon inspecting the News menu item, I see that it is set up as a Mega Menu and not as a regular sub menu like the other menu items. This is why there is a difference in the styling of the sub menu items for the News tab.

    Best regards,
    Jordan

    in reply to: Search Box Formatting #656019

    Hey Dave,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .header_color input[type='text'] {
        color: #ffffff;
        background-color: #000000;
    }
    

    Adjust the hex color values as you wish.

    Best regards,
    Jordan

    Hey Slade,

    Thanks for getting in touch with us!

    There seems to be CSS code that is making the background transparent. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #header {
        background: #ffffff;
    }

    Best regards,
    Jordan

    in reply to: Footer Widgets #655479

    Hi,

    That’s strange. Does your user have the correct access/permissions? Try using the Enfold user you created for us.

    Also try using a different Internet source if you have not tried that already.

    Best regards,
    Jordan

    in reply to: Search Bar Mobile #655468

    Hi,

    Thanks for getting in touch with us!

    Currently the search bar is above the logo how you want it but inside the top second header. The code is added correctly or the search bar would not show, it is where in the file you added the code. Take it out of the div class for the second header if you do not wint it inside the orange.

    Let me know if you need further assistance.

    Best regards,
    Jordan

    in reply to: Comments section not displaying on posts #655465

    Hi,

    Glad to hear that it works! Feel free to reach out to us again if there is anything else you need.

    Best regards,
    Jordan

    in reply to: Add new Element to ALB #655463

    Hey kopf-und-stift,

    Thanks for getting in touch with us!

    Not sure how your code looks but if you have just copied the code snippet for the Color Section shortcode as an example and added it to your child theme then it will overwrite the Color Section. You need to make the necessary changes to the code such as changing the shortcode name and class.

    Best regards,
    Jordan

    in reply to: Footer not showing on product category page #655461

    Hey wzshop,

    The site looks good on my end. Please look at the screenshot in the private data section.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    in reply to: I can't see white logo on transparent header #655459

    Hey pelty,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .av_header_transparency.av_alternate_logo_active .logo a > img {
        opacity: 1 !important;
    }
    

    Best regards,
    Jordan

    in reply to: No puedo importar una demo desde opciones del tema. #655458

    Hola Roberto,

    No somos capaces de acceder a su sitio . Estamos viendo un error 403 . Acceso denegado.

    Best regards,
    Jordan

    in reply to: Error when trying to upgrade #654628

    Hey Nina,

    Thanks for getting in touch with us!

    Please follow these instructions to update the site via FTP instructions here. (Or if you want the super detailed explanation you can read this blog post).

    Best regards,
    Jordan

    in reply to: Active Menu on One-page website not working #654619

    Hey carendavis,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

Viewing 30 posts - 691 through 720 (of 2,122 total)