Forum Replies Created

Viewing 30 posts - 541 through 570 (of 2,122 total)
1 2 3 … 18 19 20 … 69 70 71
  • Author
    Posts
  • August 31, 2016 at 6:33 am in reply to: Error in CSS #679820
    Jordan

    Hey jefex06,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    August 31, 2016 at 6:30 am in reply to: Trouble with cart button #679819
    Jordan

    Hey paradynamix,

    Thanks for getting in touch with us!

    Thanks for sending the screenshot as well. But would you also mind providing a precise link to your site, showing the element in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    August 31, 2016 at 6:27 am in reply to: Plugins update badge number #679817
    Jordan

    Hi,

    Thanks for getting back to us!

    Can you also not edit the expiration time on the transient? You can simply suspend the transient so that it does not show up or update.

    Best regards,
    Jordan

    August 31, 2016 at 6:14 am in reply to: CONTENT SIDEBAR RATIO #679814
    Jordan

    Hey TomaszCwil,

    Thanks for getting in touch with us!

    Currently not from the General Layout section in the Enfold theme options. However, it could be possible with custom CSS. Provide a link to your site and we will see how best we can assist you.

    Best regards,
    Jordan

    August 31, 2016 at 5:57 am in reply to: Builder Never Loads #679806
    Jordan

    Hi,

    Thanks for getting back to me.

    You could ensure the plugin is up to date and then contact MemberPress plugin for support to ensure it is compatible with both the new version of WordPress and Enfold.

    Best regards,
    Jordan

    August 31, 2016 at 5:50 am in reply to: Appearance > Menus is no longer accessible #679799
    Jordan

    Hey Mark,

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 31, 2016 at 5:34 am in reply to: Builder Never Loads #679793
    Jordan

    Hey etheridgej,

    Thanks for getting in touch with us!

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    August 30, 2016 at 11:29 pm in reply to: Problem whit layout builder editor #679744
    Jordan

    Hey clodgc,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    August 30, 2016 at 11:21 pm in reply to: Can't import Demo content #679743
    Jordan

    Hey cnorthey,

    Thanks for getting in touch with us!

    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Jordan

    August 30, 2016 at 11:11 pm in reply to: Contact Form Field Inline With Button #679742
    Jordan

    Hey NaveenM,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    August 30, 2016 at 11:07 pm in reply to: Dropdown menu issue #679739
    Jordan

    Hey TAMU-LSAMP,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 30, 2016 at 8:07 pm in reply to: No border radius for blog entry image #679654
    Jordan

    Hey Rachel,

    Thanks for getting in touch with us!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .small-preview img, .big-preview img {
    border-radius: 0px !important;
}

    Best regards,
    Jordan

    August 30, 2016 at 7:59 pm in reply to: Â all over the place!! since 4.6 upgrade #679651
    Jordan

    Hi,

    Sorry for the delayed response.

    Could you please provide login details to your site as well, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 30, 2016 at 6:52 pm in reply to: Responsive issue #679634
    Jordan

    Hey stelios,

    Thanks for getting in touch with us!

    Please refer to this post – http://kriesi.at/documentation/enfold/menu-overlaps-logo-on-tablets/ and if that does not help, please see – http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

    Let me know if you need further assistance.

    Best regards,
    Jordan

    August 30, 2016 at 6:40 pm in reply to: Table Button Row not working #679628
    Jordan

    Hey edeneye22,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    August 30, 2016 at 6:37 pm in reply to: What css do i need to control the spacing between letters in headings ? #679625
    Jordan

    Hey Paul,

    Thanks for getting in touch with us!

    Try placing the !important tag after the value.

    h1 {
    letter-spacing: 4px !important;
}

    Best regards,
    Jordan

    August 30, 2016 at 6:17 pm in reply to: Style Social Share Buttons #679613
    Jordan

    Hey johnosjourney,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    August 29, 2016 at 9:45 pm in reply to: Remove only menu bar from single pages. #679161
    Jordan

    Hey SeoCanarias,

    Thanks for getting in touch with us!

    Remove the code you have placed and try the following:

    .page-id-2268 #header_main_alternate {
    display: none;
}

    Best regards,
    Jordan

    August 29, 2016 at 8:53 pm in reply to: Header #679146
    Jordan

    Hey gzelasco,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    August 29, 2016 at 8:48 pm in reply to: Social Media icons not appearing on front page (but work everywhere else) #679142
    Jordan

    Hey epesola,

    Thanks for getting in touch with us!

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

    Best regards,
    Jordan

    August 29, 2016 at 7:55 pm in reply to: The edit option in frontend doesnt works #679108
    Jordan

    Hey mfeijoo,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    August 22, 2016 at 11:12 pm in reply to: Making Logo Larger Than Header #676074
    Jordan

    Hey tampaprinting,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .logo img, .logo a {
    max-height: none !important;
}

.logo {
    height: auto;
}

    Let me know if you need further assistance.

    Best regards,
    Jordan

    August 22, 2016 at 10:32 pm in reply to: Child Theme and Woocommerce Error #676061
    Jordan

    Hey alfredo72,

    Thanks for getting in touch with us!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 22, 2016 at 10:25 pm in reply to: question about mobile menu and customize fonts #676059
    Jordan

    Hey neonlights79,

    Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 22, 2016 at 6:19 pm in reply to: integration problem #675928
    Jordan

    Hey marcelhochman,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    August 22, 2016 at 6:04 pm in reply to: WooCommerce Update Cart not working with Enfold 3.7.1 #675922
    Jordan

    Hi TerryGrow,

    Thanks for getting in touch with us!

    If possible would you mind still providing a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Or if you want to continue using the previous version until the issue is sorted, then that is fine as well.

    Best regards,
    Jordan

    August 22, 2016 at 5:45 pm in reply to: Enfold latest version and WP 4.5.3 – Pagination on archives not working #675912
    Jordan

    Hi,

    Not seeing the admin login. Please post the login details in the Private Content section below your response so that we can take a closer look at the issue you are having with pagination.

    Best regards,
    Jordan

    August 22, 2016 at 5:14 pm in reply to: blog Multi Author image is not left #675889
    Jordan

    Hey Stefan,

    Thanks for getting in touch with us!

    Which page are you using the multi-author blog feature on? Let me know so that I can take a look and assist you further.

    Best regards,
    Jordan

    August 22, 2016 at 5:00 pm in reply to: iPad display problems #675875
    Jordan

    Hi,

    Disregard the reference to the Child Theme, doesn’t seem like you are using one.

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    August 22, 2016 at 4:56 pm in reply to: Mega Menu Column Headings Not Displaying #675872
    Jordan

    Hey thecszone,

    Could you please provide login details as well to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

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    Posts
Viewing 30 posts - 541 through 570 (of 2,122 total)
1 2 3 … 18 19 20 … 69 70 71