Forum Replies Created
-
Posts
-
Hi Ismael
I upgraded both live and dev sites to 7.1.1 and both are now working thanks.
Thanks for responding especially given my lack of a current support subscription.
Regards
John
Thanks Rikard sorted with support from Yith
f.y.i. the solution was to add the following to the functions.php file
add_filter(‘yith_wccl_enable_handle_variation_gallery’, ‘__return_false’);
regards
John
Hi Rikard
I have just gone through and the problem appears when the YITH WooCommerce Product Add-ons & Extra Options Premium is activated and not otherwise.
Using our test site narrowed it down to switching between versions 3.0.1 and 3.1.0 causes the problem to appear.
Regards
John
Hi Rikard
more than a vague chance that I had not hit the update button after generating the new password. Works now but the last 2fa code has been used!
Sorry
John
Hi Rikard
I wasn’t aware there were other options. I would be interested to know what they are.
However, there are only 8 posts which meed to be rebuilt so it isn’t a big deal.
Thanks for the locations. I had assumed that we were blocking the relevant countries using Cloudflare or Wordfence rules but we are not – so now I have to investigate why you are seeing 403 errors.
regards
John
Hi Rikard
Thanks for the suggestion. I have re-created one of the posts as new and the problem of the double slash in the breadcrumb disappears. Will use the need to recreate the articles as an excuse to drive updates to the content and then republish them all.
Which country are you based in? I will remove the country block from it so that you guys can see the site should we have further problems.
regardsJohn
Hi
I tried it but…
When updating to WordPress 5.7 and Enfold 4.8.1 getting a problem with some images and sliders not working.
Tried doing the Enfold update without the WordPress and problem remains.
When restored from backup and did the WordPress without the Enfold it all works.
So, logically, Enfold 4.8.1 appears to be the problem playing with WordPress 5.7
I suggest waiting a while for the next Enfold version. Haven’t submitted it as a fault to Kriesi because I figure they probably already know and are swamped!
regards
John
Hi Rikard
I made the change but it affects (unfortunatey) both those products which have a sale price and those which don’t – see screenshot
I am guessing this isn’t possible which is a shame but I will understand if you guys pull the plug on this issue
regards
John
Thanks Ismael – but it didn’t work for me
In case there is doubt about what we are trying to achieve please see edited screenshot of page (link to page is in private content)
Worth noting that I can’t find the necessary selectors when using the Inspector in Firefox (or Chrome) so I am wondering whether it is even possible.
Thanks for your help
regards
John
Thanks Rikard
that’s great it solves the first part of the issue completely.
Is there any way to separately address the price field for all of the Regular Price items (where there is no Sale Price)? So, for those we want to show in Blue for example.
regards
John
Hi
just realised I have installed an alternative menu plugin to test since raising this issue with you.
I still would like the Enfold issue to be resolved so please disable the plugin Max Mega Menu when you get to look at the issue.
Sorry for being a numpty!
John
Hi Victoria
as I mentioned in my subsequent comments above I managed to resolve the issue.
So sorry to have wasted your time.
regards
JohnI can see why you guys ensure that there is a slight delay in getting to each of the ‘fault reports’. It is so idiots like me can sort the problems ourselves.
Thanks
Hi – just tried using Enfold theme as active theme rather than Enfold Child theme and the problem goes away.
So, now I have to debug what might be causing the problem in the child theme. Any suggestions?
thanks
JohnHi Yigit, thanks
Yes, unfortunately I can’t replicate the problem either. All emulators work fine and it appears many Apple devices do too.
So we are left with what is definitely a problem and little hope of a solution.
Previous posts along similar lines mentioned a Bigger Issue and possibly fix in a future release – for example Victoria (14th Nov) on response #1156717 said “This seems to be a part of the bigger issue and it will be fixed in the new version. Please bear with us.”
What was the “bigger issue” and has it been addressed?
regards
John
Hi Jordon
all done with this one thanks – although I do wonder what caused the problem as I have other Enfold sites which don’t require that piece of CSS!
Thanks
John
Rikard
Ignore this last point. I assumed that as the top bar used to stay the setting was correct. I have changed it and it now stays.
Thanks for your help.
John
Hi Rikard
Thanks – it works in so far as the blank line is gone but now the top bar hides when scrolling down the page.
We would like the top bar to remain fixed as it did previously.
regards
John
Hi Nikko
I tried the following:1. Flushed cache, de-activated the WP Rocket plugin and put Wordfence into learning mode but still not able to get the API key accepted.
2. Created & tried a new API key (for the same Mailchimp account) and no luck.
3. Created & tried a new API key in a different Mailchimp account – also no luck / progress
4. De-activated Wordfence plugin – no changeDo you have any other suggestions which I can try?
Thanks John
