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  • March 21, 2019 at 12:29 pm #1081353
    JohnMYates

    Hi

    whatever items are in the main menu in positions 8 and higher don’t display on the burger menu.

    Please could you advise whether this is a preset which we can adjust, a fault or a feature?

    Many thanks

    John

    March 22, 2019 at 4:19 pm #1081908
    Victoria

    Hey JohnMYates,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    March 22, 2019 at 4:49 pm #1081927
    JohnMYates
    This reply has been marked as private.
    March 28, 2019 at 7:17 am #1083947
    Ismael

    Hi,

    Thanks for the update.

    Looks like you’re adjusting the menu at the same moment we’re checking it. We’ll come back again later.

    Best regards,
    Ismael

    March 28, 2019 at 10:04 am #1084000
    JohnMYates

    Hi Ismael

    definitely not – I was sleeping :-)

    thanks

    John

    April 1, 2019 at 12:25 pm #1085451
    Ismael

    Hi,

    Thanks for the update. We hope that you had a good night sleep. Anyway, we found the culprit. It’s this css code added inside the Quick CSS field or the style.css file.

    #av-burger-menu-ul > li:nth-child(n+8) {
    display: none;
}

    Please remove that code and then toggle the Performance > File Compression settings.

    Best regards,
    Ismael

    April 1, 2019 at 12:40 pm #1085467
    JohnMYates

    Thanks Ismael

    No idea how, or why, that code was in the Quick CSS file – will do some further digging.

    However, for now, the problem is resolved

    regards

    John

    April 2, 2019 at 12:25 am #1085759
    Ismael

    Hi,

    Alright. We’ll keep the thread open in case anything comes up.

    Have a nice day.

    Best regards,
    Ismael

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