Page 64 – Support | Kriesi.at – Premium WordPress Themes

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Posts
May 22, 2017 at 9:51 am in reply to: The best way to use Avia Builder in Posts #797501

John Torvik
Inactive Moderator

Hey mdxclr,

Please, may you explain your question with more details or another words?

Best regards,
John Torvik

May 22, 2017 at 9:28 am in reply to: Trip Advisor Icon #797487

John Torvik
Inactive Moderator

Hey jPickle,

May you provide me a screenshot with the area that the icon would be showed?

Best regards,
John Torvik

May 22, 2017 at 9:25 am in reply to: Mobile Usage of website #797483

John Torvik
Inactive Moderator

Hi,

This link should help you with the Media Queries: https://www.smashingmagazine.com/2010/07/how-to-use-css3-media-queries-to-create-a-mobile-version-of-your-website/

Best regards,
John Torvik

May 22, 2017 at 9:23 am in reply to: CSS to disable certain sections of equal height #797482

John Torvik
Inactive Moderator

Hey anthonygq,

Please, to check some settings, may you provide us your website link and the WP credentials to access the dashboard?

Best regards,
John Torvik

May 22, 2017 at 9:10 am in reply to: WooCommerce Cart Icon Broken – WooCommerce 3 / Enfold 4 #797476

John Torvik
Inactive Moderator

Hey Jason,

You need to update the theme to the latest version, that`s 4.0.7

Best regards,
John Torvik

May 22, 2017 at 9:10 am in reply to: Enable Woocommerce Product Gallery #797474

John Torvik
Inactive Moderator

Hi,

We glad that you solved your question by yourself!

let us if you need something :)

Best regards,
John Torvik

May 22, 2017 at 9:09 am in reply to: Cambiar las páginas con un diseño diferente en el movil #797473

John Torvik
Inactive Moderator

Hey MabelB28,

Please, may you translate your question to English? Ive checked your site and I didnt find any menu to the left.

Best regards,
John Torvik

May 22, 2017 at 9:06 am in reply to: Solved problem is back again #797470

John Torvik
Inactive Moderator

Hey DickZirkzee,

Please, may you re-check the credentials? Because Ive tried to access and theyre wrong.

Best regards,
John Torvik

May 22, 2017 at 9:03 am in reply to: Tab Content in Layout Element pushing text on subsequent tabs down #797469

John Torvik
Inactive Moderator

Hi,

I made a little adjust in the custom CSS code and all tabs is working now :)

Best regards,
John Torvik

May 22, 2017 at 8:57 am in reply to: Avia custom woo page, incompatible with woocommerce search widget #797467

John Torvik
Inactive Moderator

Hi,

Im sorry, but I cant see anything wrong with your code..

Best regards,
John Torvik

May 22, 2017 at 8:54 am in reply to: Serving images at correct size #797464

John Torvik
Inactive Moderator

Hey Peter,

This plugin should help you: https://br.wordpress.org/plugins/wp-retina-2x/

Best regards,
John Torvik

May 22, 2017 at 8:52 am in reply to: sharing social profiles with large buttons on multiple platforms #797461

John Torvik
Inactive Moderator

Hi,

To apply this custom JS code you`ll request a freelance through this link: http://kriesi.at/contact/customization

Best regards,
John Torvik

May 22, 2017 at 8:47 am in reply to: Price for variable products broken after updating to 4.0.7 #797458

John Torvik
Inactive Moderator

Hi,

May you provide us your WP credentials?

Best regards,
John Torvik

May 22, 2017 at 8:46 am in reply to: Newsletter Widget Text #797457

John Torvik
Inactive Moderator

Hi,

With the site in Japanse (I am sorry if this is another language), is a little hard to identify the area that you mentioned in the question, so, may you provide to us some screenshots about the problem?

Best regards,
John Torvik

May 22, 2017 at 8:43 am in reply to: Admin bar disapeared and Eksport the settings #797453

John Torvik
Inactive Moderator

Hi,

You can Export and Import the theme settings at the Dashboard > Enfold Theme options > import/export tab.

Best regards,
John Torvik

May 22, 2017 at 8:00 am in reply to: I need some code #797434

John Torvik
Inactive Moderator

Hi,

I`m sorry, but I am not finding the URL to your site, may you share it with me?

Best regards,
John Torvik

May 22, 2017 at 7:49 am in reply to: Only 1 blog post showing with Blog Post #797431

John Torvik
Inactive Moderator

Hi,

I am John and I`ll try to help your problems as soon as possible!

Follow the answers:

2) You can request this feature though this URL: kriesi.at/support/enfold-feature-requests/

3) To change the masonry background, just go to Element Color tab and select the define custom color option here: http://prntscr.com/falxrr

Best regards,
John Torvik

May 22, 2017 at 7:36 am in reply to: After Update Version 4.0.7 Problems #797426

John Torvik
Inactive Moderator

Hi,

First of all, is important to disable all the plugins and check if there`s some plugin causing some conflict.

Best regards,
John Torvik

May 22, 2017 at 7:31 am in reply to: Cart not working after update #797424

John Torvik
Inactive Moderator

Hey Kirkje,

I`ve checked your site and I accessed the product and added it to cart and all is working normally. May you share with me more details about your problem?

Best regards,
John Torvik

May 22, 2017 at 7:16 am in reply to: Adjustments to the blog layouts #797421
John Torvik
Inactive Moderator
Hi,

To remove the sidebar, just add this custom CSS code:
```
 .blog .sidebar_right {
    display: none !important;
  }
```
And to adjust the width to 100%, add the following code:
```
.blog .av-content-small.units {
   width: 106% !important;
}
```
Best regards,
John Torvik
May 22, 2017 at 7:07 am in reply to: problem with custom code block #797419

John Torvik
Inactive Moderator

Hi,

Thanks for using our theme :)

Ive copied your code and pasted on my local installation and the markup is showing normally, but the icons arent appearing, so, are you have sure that these icon classes exist?

Best regards,
John Torvik

May 19, 2017 at 8:36 am in reply to: How can I make the header logo appear bigger ? #796413
John Torvik
Inactive Moderator
Hi,

Try to add the following code:
```
 .logo a img {
   width: 450px !important;
   height: 117px !important;
}
```
Best regards,
John Torvik
May 19, 2017 at 8:32 am in reply to: Menu font #796412

John Torvik
Inactive Moderator

Hi,

I apologize, but Ive tried accessing your dashboard and theyre wrong. May you check it?

Best regards,
John Torvik

May 19, 2017 at 7:46 am in reply to: Enfold + Woocommerce: Display Images Size. #796397

John Torvik
Inactive Moderator

Hey mfrangezmaribor,

This link should help you: https://www.templatemonster.com/help/woocommerce-how-to-change-product-image-dimensions.html#gref

Best regards,
John Torvik

May 19, 2017 at 7:45 am in reply to: Can't register #796393

John Torvik
Inactive Moderator

Hey Michael Moschny,

Ensure that you`re using the latest version of the Woocommerce and of our theme.

Best regards,
John Torvik

May 19, 2017 at 7:42 am in reply to: Boxed Layout Problem #796389

John Torvik
Inactive Moderator

Hey hackintosh1984,

I`ll transfer your ticket to my co-worker that speak German.

Best regards,
John Torvik

May 19, 2017 at 6:49 am in reply to: Single page layout – Other pages or blog use a secondary menu #796356

John Torvik
Inactive Moderator

Hey morecabbagedev,

This link should help you: https://www.sourcewp.com/best-wordpress-footer-plugins/

Best regards,
John Torvik

May 19, 2017 at 6:48 am in reply to: All Thumbnail Image Line Up Vertically with WC Product Gallery on Mobile #796354

John Torvik
Inactive Moderator

Hi,

Please, to ensure that I understood your question, may you provide me some screenshot about the issue?

Best regards,
John Torvik

May 19, 2017 at 6:46 am in reply to: Installation of them #796351

John Torvik
Inactive Moderator

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Best regards,
John Torvik

May 19, 2017 at 6:44 am in reply to: Special Header Line Color Not Consistent #796350

John Torvik
Inactive Moderator

Hi,

I`ve answered your question in another thread. May you check or prefer that I answer again here?

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 1,891 through 1,920 (of 2,949 total)

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