Page 57 – Support | Kriesi.at – Premium WordPress Themes

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June 12, 2017 at 7:43 pm in reply to: Thumbnail images showing up blurry #807040

John Torvik
Inactive Moderator

Hi,

Sorry for the delay in the response.

Ive checked your site again and I cant see the problem: http://prntscr.com/fixl1l

Best regards,
John Torvik

June 12, 2017 at 7:40 pm in reply to: Mobile menu not showing completely on homepage #807036
John Torvik
Inactive Moderator
Hi,

I`ve checked your site on my iPhone and the problem was solved adding this custom CSS code:
```
#wrap_all {
   height: auto !important;
   overflow: scroll !important;
}
```
Best regards,
John Torvik
June 12, 2017 at 7:30 pm in reply to: How to get background image in footer responsive? #807033

John Torvik
Inactive Moderator

Hi,

Well, the suggestion is to hire a freelance to accomplish this to facilitate this process to your client. You can find it here: kriesi.at/contact/customization

Best regards,
John Torvik

June 12, 2017 at 7:28 pm in reply to: Not able to upload additional icon fonts #807030

John Torvik
Inactive Moderator

Hi,

You can try to contact your host provider and ask about this problem.

Best regards,
John Torvik

June 12, 2017 at 7:25 pm in reply to: Fatal error: Allowed memory size of 83886080 bytes exhausted #807028

John Torvik
Inactive Moderator

Hey sergionerome,

Sometimes, editing the wp-config.php isn`t sufficient to solve this problem. So, this article ought to help you: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Best regards,
John Torvik

June 12, 2017 at 7:21 pm in reply to: Icons not showing and can't create new pages #807026

John Torvik
Inactive Moderator

Hi,

Rikard just changed the URLS on Dashboard > Settings > General -> http://prntscr.com/fixbbh

Best regards,
John Torvik

June 12, 2017 at 7:18 pm in reply to: Social Icons on Main Menu Area (when logo is top and menu bottom) #807024

John Torvik
Inactive Moderator

Hi,

We`re glad that your problem was solved :)

Best regards,
John Torvik

June 12, 2017 at 7:17 pm in reply to: Menü bearbeiten — keine Portfolioeinträge mehr sichtbar #807022

John Torvik
Inactive Moderator

Hey stefan,

Please, if you translate your question to English, will be easier to help you :)

But, I’ve checked your site and I cant see the problem that youre talking.

Best regards,
John Torvik

June 12, 2017 at 6:52 am in reply to: Updated to Enfold 4.0.7 and layerslider is showing a blank page #806734

John Torvik
Inactive Moderator

Hey ruthnis,
Please, may you ask your host company about this error on your site: ERR_BLOCKED_BY_CLIENT – > you can see it enabling the Chrome console.

Best regards,
John Torvik

June 12, 2017 at 6:50 am in reply to: Modifying the Blog page title tag and structure #806732

John Torvik
Inactive Moderator

Hi,
Please, may you install the theme on a server? Because is hard to help you with a local host.

Best regards,
John Torvik

June 12, 2017 at 6:49 am in reply to: Highlight toplevel menu item if "child" page is selected #806730

John Torvik
Inactive Moderator

Hey nyloc,
I need to check your menu settings, but to accomplish this, would be necessary that you provide to us your WP credentials and the website to access link.
Best regards,
John Torvik

June 12, 2017 at 6:40 am in reply to: I cannot edit Portfolio Items (Spinning Wheel) #806726

John Torvik
Inactive Moderator

Hi,

Just to have sure, disable all the plugins and check if there`s any problem.
Best regards,
John Torvik

June 12, 2017 at 6:38 am in reply to: Masonry custom overlay – e.g. email and phone #806725

John Torvik
Inactive Moderator

Hey foxp3,

First of all, thanks for using our theme!

Now, to answer your question better, may you provide to us these things:

– WordPress temporary credentials
– the page link with this masonry

Best regards,
John Torvik

June 12, 2017 at 6:36 am in reply to: WooCommerce Cart Dropdown Disappeared #806723

John Torvik
Inactive Moderator

Hi,

So, your problem was solved? If yes, may I close this thread?

Best regards,
John Torvik

June 12, 2017 at 6:35 am in reply to: change fullscreen-slider title when on mobile #806722

John Torvik
Inactive Moderator

Hi,

We`re glad that your problem was solved :)

Best regards,
John Torvik

June 7, 2017 at 9:23 am in reply to: TAB SECTION PROBLEM ON MOBILE #804950

John Torvik
Inactive Moderator

Hey mleite1,

Are you using any custom CSS code to the tabs?

Best regards,
John Torvik

June 7, 2017 at 9:13 am in reply to: Fixed element in responsive mobile site #804943

John Torvik
Inactive Moderator

Hey marigalindo,

Please, may you explain better when you said that want to maintain a fixed element layout? Which element? Share with us some screenshots.

Best regards,
John Torvik

June 7, 2017 at 9:12 am in reply to: Fullwidth slider – mobile display issue #804942

John Torvik
Inactive Moderator

Hi,

You need to add the custom CSS code at Enfold Theme Options > General Styling > Quick CSS

Best regards,
John Torvik

June 7, 2017 at 9:10 am in reply to: Header Styling (Mobile through Desktop) #804941
John Torvik
Inactive Moderator
Hi,

Just add the following custom CSS code:
```
@media screen and (max-width: 767px) ) {
    #header {
    background: transparent;
  }

  #header_main {
   padding-top: 0px !important;
  }
}
```
Best regards,
John Torvik
June 7, 2017 at 9:03 am in reply to: Error message appears when trying to replace image #804936

John Torvik
Inactive Moderator

Hey paulsimo0,

I’ve checked your dashboard and there’s many plugins enabled. So, just disable all the plugins and check if there’s any conflict.

Best regards,
John Torvik

June 7, 2017 at 8:54 am in reply to: how to Change Logo for Logged in users in all frontend pages #804929

John Torvik
Inactive Moderator

Hi,

We glad that your problem was solved!

Best regards,
John Torvik

June 7, 2017 at 8:53 am in reply to: Adding a widget to the main menu container #804928

John Torvik
Inactive Moderator

Hi,

I’ve checked your site and the menu is working normally.

Best regards,
John Torvik

June 7, 2017 at 8:50 am in reply to: Image upload http error on fresh install #804926

John Torvik
Inactive Moderator

Hey Drebosio,

You need to check the image’s size and ask for help to your host company.

Best regards,
John Torvik

June 7, 2017 at 8:47 am in reply to: images on smartphone and tablet disable opening in new tab etc. #804925

John Torvik
Inactive Moderator

Hey Marla,

May you provide to us your WP credentials?

Best regards,
John Torvik

June 7, 2017 at 8:47 am in reply to: Column Cell Reorder on Mobile Site #804924

John Torvik
Inactive Moderator

Hi,

To hide any element, you need to enable the custom CSS class following this article: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ – and just add a display none property with a media query.

Best regards,
John Torvik

June 7, 2017 at 8:44 am in reply to: Site slow? www.olieshop24.nl #804921

John Torvik
Inactive Moderator

Hey olieshop24,

Follow some tricks to help you: http://www.sparringmind.com/speed-up-wordpress/

Best regards,
John Torvik

June 7, 2017 at 8:34 am in reply to: Social Icons in Footer problem #804916

John Torvik
Inactive Moderator

Hi,

You can try adding the !important rule after the property provided by Rikard.

Best regards,
John Torvik

June 7, 2017 at 8:31 am in reply to: Thumbnail images showing up blurry #804913

John Torvik
Inactive Moderator

Hi,

I am sorry about it. May you provide to us your WP credentials?

Best regards,
John Torvik

June 7, 2017 at 8:31 am in reply to: background color for each avia-heading-row #804910

John Torvik
Inactive Moderator

Hi,

These attempts worked?

Best regards,
John Torvik

June 7, 2017 at 8:29 am in reply to: financing information.. #804908

John Torvik
Inactive Moderator

Hey dongnam,

Unfortunately, the Google API financing doesn’t supported, but you can find some alternative options here: https://stackoverflow.com/a/10040996

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 1,681 through 1,710 (of 2,949 total)

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