Page 3 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 61 through 90 (of 2,949 total)

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January 19, 2018 at 6:13 am in reply to: Cart Icon Not Displaying When Set To Always Show #899507

John Torvik
Inactive Moderator

Hey Mark,

Please, provide to us your WP credentials?

Best regards,
John Torvik

January 19, 2018 at 6:12 am in reply to: Question about possible abusing your theme usage #899506

John Torvik
Inactive Moderator

Hey Chris,

Thanks for report this!

Best regards,
John Torvik

January 17, 2018 at 6:48 pm in reply to: Responsive not working anymore #898621

John Torvik
Inactive Moderator

Hey Alexandre,

Please, you need to update our theme because the latest WordPress version does not compatible with the 3.9 Enfold version. Check here to learn how to update: https://kriesi.at/archives/the-complete-guide-to-updating-enfold

Best regards,
John Torvik

January 17, 2018 at 6:45 pm in reply to: Shrink logo but not header on scroll #898619

John Torvik
Inactive Moderator

Hey Bluehoop,

Please, I’d like that you provide your website link.

Best regards,
John Torvik

January 17, 2018 at 6:42 pm in reply to: Updates #898615

John Torvik
Inactive Moderator

Hi,

You can check this complete guide teaching how to update the Enfold theme: https://kriesi.at/archives/the-complete-guide-to-updating-enfold

Best regards,
John Torvik

January 16, 2018 at 4:02 am in reply to: Avia Layout Builder #897844

John Torvik
Inactive Moderator

Hey Sara,

Unfortunately, the Avia Layout Builder is exclusive for Enfold theme.

Best regards,
John Torvik

January 16, 2018 at 3:56 am in reply to: Custom font-size on image overlay does not work #897841

John Torvik
Inactive Moderator

Hey holgerfritz,

Please, provide your website link – this way, we can check it better.

Best regards,
John Torvik

January 16, 2018 at 3:55 am in reply to: Header logo is stretched out #897840

John Torvik
Inactive Moderator

Hey thepauliewog,

Please, share your WP credentials.

Best regards,
John Torvik

January 16, 2018 at 3:54 am in reply to: permissions #897839

John Torvik
Inactive Moderator

Hey satucker,

You can use this plugin https://br.wordpress.org/plugins/user-role-editor/ to change the role permissions.

Best regards,
John Torvik

January 16, 2018 at 3:51 am in reply to: Streaming #897838

John Torvik
Inactive Moderator

Hey ampersand123,

Please, could you explain your question better?

Best regards,
John Torvik

January 16, 2018 at 3:45 am in reply to: Possible to link to my Enfold site? I can provide traffice/sales. #897837

John Torvik
Inactive Moderator

Hey Brian Greenberg,

Unfortunately, this forum is reserved to Enfold technical questions.

Best regards,
John Torvik

January 16, 2018 at 3:41 am in reply to: Add social icons to footer widget (not socket) #897836

John Torvik
Inactive Moderator

Hey c3idesign,

Please, provide your WP credentials.

Best regards,
John Torvik

January 16, 2018 at 3:32 am in reply to: file upload using the themes default contact form #897831

John Torvik
Inactive Moderator

Hey dorsetdigital,

Unfortunately, the Enfold’s contact form does not allow to upload files, please, feel free to use other plugins like Gravity form and Contact form 7 to accomplish this.

Best regards,
John Torvik

January 16, 2018 at 3:00 am in reply to: Partner/logo element #897823

John Torvik
Inactive Moderator

Hey ponchovogel,

Please, can you explain your problem better? Provide a screenshot of the issue.

Best regards,
John Torvik

January 16, 2018 at 2:50 am in reply to: Enfold 4.2 is causing problems #897817

John Torvik
Inactive Moderator

Hey thepauliewog,

If you don’t have a backup saved, is not possible to go back to the 3.9 version.

Best regards,
John Torvik

January 16, 2018 at 2:48 am in reply to: Is there a plug in that feeds entry from one page to another page? #897814

John Torvik
Inactive Moderator

Hey rwidick,

Please, could you explain it better? I am not sure that I understood your question.

Best regards,
John Torvik

January 16, 2018 at 2:32 am in reply to: Shortcode [av_dropcap1] #897805

John Torvik
Inactive Moderator

Hey pddcoms,

You can check the shortcodes available here: https://kriesi.at/themes/enfold/shortcodes/ and please, could you explain your first question better?

Best regards,
John Torvik

January 16, 2018 at 2:19 am in reply to: Masonry hover styling #897802

John Torvik
Inactive Moderator

Hey J.C.,

Please, provide me your website link?

Best regards,
John Torvik

January 12, 2018 at 4:22 am in reply to: reduce space between element in sidebar #896404

John Torvik
Inactive Moderator

Hey larineka,

Please, can you share a screenshot of the space?

Best regards,
John Torvik

January 12, 2018 at 4:21 am in reply to: Horizontal Gallery #896403

John Torvik
Inactive Moderator

Hey elzevir,

Please, you can suggest this here: https://kriesi.at/support/enfold-feature-requests/

Best regards,
John Torvik

January 12, 2018 at 4:18 am in reply to: Offer & Timeline Event Webseite #896402

John Torvik
Inactive Moderator

Hey Stephanie Corthesy,

Sorry, but our team does not offer this type of service. You can try to hire a freelancer.

Best regards,
John Torvik

January 12, 2018 at 4:18 am in reply to: layerslider saved changes not displaying on site #896401

John Torvik
Inactive Moderator

Hey williamslyd,

Please, could you check the credentials again?

Best regards,
John Torvik

January 12, 2018 at 4:16 am in reply to: external link on images in galery element #896400

John Torvik
Inactive Moderator

Hey ADAGE,

You can try this old answer: https://kriesi.at/support/topic/adding-links-to-a-gallery/#post-224832

Best regards,
John Torvik

January 12, 2018 at 4:12 am in reply to: Fatal Error from av-helper-masonry.php line 685 #896399

John Torvik
Inactive Moderator

Hey SiteCorner,

Please, check the credentials again, I tried to access it and they are wrong.

Best regards,
John Torvik

January 12, 2018 at 4:08 am in reply to: sensei formating #896398

John Torvik
Inactive Moderator

Hey pathaug,

Please, can you explain the error again? I am not sure if got it.

Best regards,
John Torvik

January 12, 2018 at 3:53 am in reply to: Multisite Problems #896394

John Torvik
Inactive Moderator

Hi,

Check this article to learn how to solve this issue: https://www.greengeeks.com/tutorials/article/how-to-solve-the-too-many-redirects-error-in-wordpress/

Best regards,
John Torvik

January 12, 2018 at 3:46 am in reply to: Instagram Feed showing text and not loading images #896392

John Torvik
Inactive Moderator

Hey sv3designs,

The images are break, please, to check the reason for this, provide to us your WP credentials and we will check it.

Best regards,
John Torvik

January 11, 2018 at 5:11 am in reply to: Tab Section height doesn't adapt content height #895973

John Torvik
Inactive Moderator

Hey ghrahams,

Please, provide to us your WP credentials.

Best regards,
John Torvik

January 11, 2018 at 5:09 am in reply to: Menu not displaying in mobile display #895972

John Torvik
Inactive Moderator

Hey kelsangwangpo,

Please, provide to us your WP credentials – this way we can check if there are any plugin conflict.

Best regards,
John Torvik

January 11, 2018 at 4:27 am in reply to: TAB SECTION not working #895965

John Torvik
Inactive Moderator

Hey milliomoskarrier,

Please, can you send a screenshot of the issue?

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 61 through 90 (of 2,949 total)

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