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Viewing 30 posts - 61 through 90 (of 224 total)
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  • in reply to: Lighthouse error on burger menu? #1340750

    I agree the UL is there but shouldn’t you or the devs report this to Google as it’s clearly a bug in Lighthouse yet it’s coming across as an Enfold problem, when it’s not. I’m sure other users will flag this to you in future and I’d have thought you might want to get the issue fixed at source to prevent repeated questions on it.

    in reply to: Comments ALB element causing Lighthouse error #1340748

    “… the lighthouse warning can be ignored.”

    But it’s flagging this as a red triangle “high priority to fix” error and it is downgrading the Accessibility score.

    Whilst you say the element doesn’t require a label, could one not be added so that the error goes away? It seems a simple fix for the devs to do and I assume it wouldn’t ‘hurt’ or cause a problem, with the benefit of helping the score improve.

    in reply to: Expired licence key #1323634

    I see now from other posts that you have changed your long standing policy of free lifetime support. I know all about Envato’s policy but back in 2015 this post explained the situation: https://kriesi.at/support/topic/envato-support-policy-2/#post-500677.

    Are you now saying that Envato have forced @Kriesi to change his previous position of free lifetime support, even after Envato had changed their rules?

    If so, do you not think it would be polite and a courtesy to long standing customers like me and many, many others to have posted a sticky post on the support forum explaining what has changed rather than letting everyone find out the hard way, and as a consequence have angry users post multiple questions in this forum, that you and other mods then have to waste time answering???

    in reply to: The Cookie bar keeps on coming back at multiple visits #1322535

    @Jan_FtFA : one of my sites suddenly started doing this today after I updated to WP 5.8.1. (Note for mods – it is still running Enfold 4.8.6.1)

    I went into Chrome settings and deleted all the cookies for that site – and the problem went away.

    I did not get the time delay issue you report. When the cookie bar was re-appearing on every page even after clicking ‘OK’, the bar re-appeared on every new page selected, all the time.

    PS. I experienced the same problem on another Enfold site (which took a couple of attempts at deleting cookies, but eventually the problem went away) but did not get it on a 3rd. So who knows what’s going on…

    in reply to: Displaying the day and date in the header #1318702

    Thank you @Guenni007

    in reply to: Displaying the day and date in the header #1318646

    Thanks, I’ll give it a go!

    One further question though – what does the number 10 signify in the add_action (or add_filter)?

    I’ve seen different numbers in some functions (but not others) but never understood what it is, why the number varies or why some functions have one number, some have two, others none. Hope you can shed some light!

    in reply to: Displaying the day and date in the header #1318504

    @Ismael – I have not considered hooks and have never created a PHP function from scratch, although I am quite adept at investigating & hacking PHP code modules to get what I want… :-)

    The day and date is written into a custom widget area called ‘header’ that the theme assigns an id of ‘custom_html-7’, and I position it in the header via my child style.css, e.g.

    #header #custom_html-7 {
    	left: 50%;
    	padding-top: 0px;
            etc

    Are there any code examples of using the two hooks you mention that might give me a head start in trying to figure something out? I can’t see anything in Enfold Documentation.

    in reply to: Related Posts/Entries on a single post #1318464

    Excellent, thank you – it works.

    in reply to: Breadcrumb issue #1301239

    The validation process in Search Console fails on the errors I get. I found similar breadcrumb errors reported on other themes via a Google search and those theme authors acknowledged a problem in their themes and fixed them. But it “appears” Enfold does not know the cause of these errors.

    So until the cause of the errors is fixed, we are stuck with. :-(

    in reply to: Breadcrumb issue #1301221

    I know I shouldn’t jump in on someone else’s thread but @swisstraveler’s issue is the same as mine here: https://kriesi.at/support/topic/search-console-has-identified-that-your-site-is-affected-by-2-breadcrumbs-issues/ – which as you can see @Rikard had to leave unresolved.

    My site is today reporting 4 pages with both ‘Either “name” or “item.name” should be specified’ and ‘Missing field “id”‘ errors.

    There is something going on here…

    Still no change after another 5 days. Page 319 still reported as being ‘in error’ but trying to validate a fix continues to fail. No other pages have been flagged up.

    The SC history does show however that there were no breadcrumb errors found on April 10, but the error was back on April 11 and still there today.

    Shall we close this down as it appears there’s no cause or resolution?

    April 6th – page 872 is no longer reported as being in error (and I didn’t do or change anything, I just logged in to SC to see the latest status), but page 319 still is ‘bad’ (error as above). Quite bizarre…

    I’ll keep checking for a few more days.

    I’m leaning towards this being some quirk of Search Console. I got an email from it this morning claiming a post created in February was crawled 2 days ago and found as “marked noindex” and on checking of course it was no such thing!

    Makes sense that if it was a system wide issue with the theme code that you’d expect all pages to be reported, but as stated that’s not the case and the pages giving errors change.

    To which point… today, page 872 is still reported as a problem but SC is now reporting that page 319 has the same 2 errors of ‘Missing field “id”‘ and ‘Either “name” or “item.name” should be specified’. Go figure… :-)

    I’ll keep an eye on it and advise.

    https://imgur.com/vcdEdZN
    https://imgur.com/SwNthzf
    https://imgur.com/u2KIEdG

    Please see screenshots from Search Console (SC) for the error as seen today.

    The breadcrumbs error that SC reported on my last post #1290421 for page 385 has now “gone away” and SC is only reporting page 872 as having a problem.

    So whatever is going on appears transient but SC is finding something ‘wrong’.

    If you search for similar problems online, certain themes or plugins acknowledge a problem but others don’t.

    Maybe this is just one of those SC annoyances like the ‘text too small’ and ‘content too wide’ errors that SC pumps out on a regular basis, which are “resolved” in SC by doing nothing other than starting a Validate Fix, whereupon the ‘error’ as reported by SC just goes away without changing anything on the page.

    But reporting a breadcrumbs error in code seems different somehow to an ‘interpretation’ of how a page displays on a mobile?

    Took a while… but updating to 4.8.1 does not fix the problem.

    Doing a Validate Fix in Search Console returns:

    Cannot continue validation process
    Affected pages were found. Fix the issue and run validation again

    But the pages are different from my original post – Search Console now says the breadcrumb errors are on pages 872 and 385.

    in reply to: Enfold theme version showing incorrect number #1264856

    I received emails on 26/11/20 from Envato Market advising there was a new version of Enfold available to download.

    There are 2 posts from mod Ismael telling users to “update/upgrade to 4.7.6.5” – https://kriesi.at/support/topic/shortcode-in-page/, https://kriesi.at/support/topic/enfold-remove-yoast-woocommerce-footer-schema-graph/ (and a user claiming to have just updated to 4.7.6.5 – https://kriesi.at/support/topic/enfold-update-not-working-5/).

    I saw that the Changelog had not been updated to 4.7.6.5, but sometimes that doesn’t happen immediately and just assumed there was in fact a new version. Obviously not, but I shall await it with bated breath…

    Hi,
    I think the relevant section in my .htaccess file is:

    # Block the include-only files.
    RewriteEngine On
    RewriteBase /
    RewriteRule ^wp-admin/includes/ – [F,L]
    RewriteRule !^wp-includes/ – [S=3]
    RewriteRule ^wp-includes/[^/]+\.php$ – [F,L]
    RewriteRule ^wp-includes/js/tinymce/langs/.+\.php – [F,L]
    RewriteRule ^wp-includes/theme-compat/ – [F,L]

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
    Options All -Indexes

    I added the blocking of includes files because I read somewhere else to explicitly block these. The last line ‘Options…’ was added as recommended in the link in this post: https://kriesi.at/support/topic/google-search-console-403-error-on-directory-wp-contentthemesenfoldframework-2/#post-1013166

    If I type in http://yoursitename.com/wp-includes/ then I get a Forbidden message. If I do the same for /wp-content/ or /wp-content/themes/ I get a blank screen with no messages. This may indicate a problem because the wpsuperstars page says I should get a 403 or 404 page.

    Ideas?

    in reply to: Support Staff – Please advice #1134418

    @Rikard – given the multiple different problems being reported, may I suggest you temporarily remove 4.6 from Envato/Themeforest & the changelog and/or post a sticky note at the top of the support page to advise users not to upgrade?

    in reply to: Unknown thumbnails being created #1079999

    Can you absolutely confirm that Enfold does not create images of that size?

    I don’t use Woocommerce. And as I asked, can anyone offer some helpful ideas as to how I might start to track down the culprit?

    in reply to: Change 'overflow' setting in socket #1073205

    Thanks Rikard, it worked when I added !important to both.

    in reply to: Change 'overflow' setting in socket #1071446

    The website address is the first line of the original post.

    I also stated “if you have a look at it (on the site), you will see the problem.”

    I want the Subscribe button in the socket to display as it does in the header.

    in reply to: Don't display image on single post option not available #1070666

    @Gunter – not sure which bright spark thought this was a good idea but it’s not. It’s a daft decision.

    The “Don’t display image on single post” checkbox was/is clearly associated with a Featured Image so it should be in that select box and not with some generic page-wide Layout selections. Please ask the development team to undo this change and restore it as it was.

    in reply to: Specify image dimensions #1067468

    Screenshot from GTmetrix report.

    Screenshot of the page in ALB where the images are specified.

    Home page generating the GTmetrix report.

    If you look at the page source in Dev Tools you will see the img code for the sponsor logos do not have any dimensions…

    <img src="https://www.henleyherald.com/wp-content/uploads/2016/08/brakspear-2017-logo.jpg" alt="" />

    …whereas the first Top Story image does:

    <img width="260" height="185" src="https://www.henleyherald.com/wp-content/uploads/2019/02/invesco-helen-douglas-cheque-260x185.jpg" alt="" />

    in reply to: Page / browser caching problem #1062740

    This is not a plugin issue. The home page has numerous plugins and elements and my original post mentioned that the date in the header was not being updated – this is just a line of PHP code – and that a recently published news story, served up by Enfold’s Blog Posts element, was not being displayed, but that the posts from the previous day were still being shown, along with the outdated weather, i.e. the browser was loading a cached page from the day before and not the latest content.

    As I wrote in the original support request, and in a follow-up,

    On the live site Chrome is showing up-to-date weather info, and today’s date in the header. If I open a new tab then load the test/dev site, it shows yesterday’s date and yesterday’s weather.
    …and…
    If I launch Firefox today (January 30) and load the live site, it is still showing me the page from January 23.

    Despite multiple re-starts of both PC and both browsers, that situation endured for over a week. Neither browser would refresh correctly on its own, as it should.

    Over the weekend however, without doing a hard cache refresh, the latest content is being shown by both browsers on both live and test sites. I have not changed anything but something has finally caused ‘normal service’. But I guess we’ll never found out what, as no-one has been able to replicate it or offer any suggestions as to what might be the problem. I will continue to monitor and watch for any re-occurrence.

    in reply to: Page / browser caching problem #1062290

    What does using incognito mode show/prove?

    in reply to: Page / browser caching problem #1061649

    There are over 20 browser.cache settings in about:config for Firefox, none of which says ‘age’. Which one is relevant?

    But as I reported in the original post, the problem has been seen in Chrome as well.

    in reply to: Page / browser caching problem #1060555

    If I launch Firefox today and load the live site, it is still showing me the page from January 23. Obviously if I did a hard cache refresh I’d get today’s actual page but I’m keeping the old cached version until we get to the bottom of this.

    Doing the same with Chrome, I get the true live home page for today.

    What I don’t understand is why something is not telling Firefox that the home page has changed since January 23 and to re-load ‘afresh’.

    in reply to: Page / browser caching problem #1058909

    There are 2 sites, a live one (www) and test/dev site (dev).

    You might need to look at both. For instance, there is a plugin that shows the current & forecast weather, bottom right of the home page.

    On the live site Chrome is showing up-to-date weather info, and today’s date in the header. If I open a new tab then load the test/dev site, it shows yesterday’s date and yesterday’s weather.

    NB. I have been in contact with the weather plugin author and we have verified that the plugin is getting the correct data from their system – their widget retrieves data from a transient, if (transient) data is “old/expired” – new data is retrieved from their system. We have verified that the data in the transient is correct and being updated every 15 minutes. So in the above situation, the plugin transient on the test/dev site has got today’s weather data – you can view the data using the Transients Manager plugin – but Chrome is serving up a cached page from yesterday, not a page with today’s date and weather.

    Loading Firefox today, it is still showing me Wednesday’s page, as per this: https://imgur.com/a/0L8wng8

    in reply to: Code changes (errors?) in class-framework-widgets.php #1051831

    Hi,

    I’ve just checked again and the closing span tags are definitely missing on two sites, one is the live site, the other its test/dev site. I updated this site from 4.5.1. (to 4.5.2) by the Update Theme function in WordPress.

    I then checked another site that I updated to 4.5.2 (from 4.5) a couple of days ago. For some reason this site had a 404 error on the Enfold > Theme Update page so would not update ‘automatically’. I had to do a manual FTP update into the theme directory. The code on that site does have the correct closing span tags.

    It seems to me therefore that the update process via WordPress has got some issues and that I need to do manual FTP updates to ensure code integrity.

    I can assure you that I am not going mad (!) and that those lines of code are missing from the ‘WordPress-updated’ sites, and that I would not be wasting your or my time with a spurious support question/query. I have better things to do… :-)

    I think you can close this but might also suggest some feedback to the dev team about what I have experienced.

    in reply to: Plugin shortcode being stripped by ALB #1025046

    I found the problem and all is working now.

    Thanks for your suggestions, they helped me track down the issue (and it wasn’t ALB). Please close this.

Viewing 30 posts - 61 through 90 (of 224 total)