Forum Replies Created

Viewing 30 posts - 2,911 through 2,940 (of 67,463 total)
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  • in reply to: Response to Pre-Sales in () #1475953

    Hey Allen,

    Thank you for the update.

    There are no recent videos for the latest versions, but you can check this comprehensive tutorial to help you get started with the theme, including the Advanced Layout Builder: https://www.youtube.com/watch?v=Gr4GV8NKMek.

    Again, you can check out the documentation and reach us in the forum if you need more info.

    Best regards,
    Ismael

    in reply to: Translation of Fold/Unfold text #1475952

    Hi,

    Thank you for the update.

    To fix the issue temporarily, we added this script using the Code Snippet plugin:

    function ava_custom_translate_fold_unfold()
    {
        ?>
        <script type="text/javascript">
            (function ($) {
                $(document).ready(function () {
                    $('.avia-fold-unfold-section').each(function () {
                        var $this = $(this);
                        var data = $this.data('fold_unfold');
                        
                        if (data) {
                            var currentLang = '<?php echo apply_filters("wpml_current_language", NULL); ?>';
                            
                            var translations = {
                                'nl': { 'more': 'Lees meer', 'less': 'Lees minder' },
                                'en': { 'more': 'Read more', 'less': 'Read less' },
                                'fr': { 'more': 'Lire plus', 'less': 'Lire moins' }
                            };
                            
                            if (translations[currentLang]) {
                                data.more = translations[currentLang].more;
                                data.less = translations[currentLang].less;
                                $this.attr('data-fold_unfold', JSON.stringify(data));
                            }
                        }
                    });
                });
            })(jQuery);
        </script>
        <?php
    }
    
    add_action('wp_footer', 'ava_custom_translate_fold_unfold', 9999);

    Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

    in reply to: Can’t update theme #1475950

    Hi,

    Thank you for the update.

    We can’t be entirely sure what’s causing the issue. It could be a server configuration or a plugin conflict. Did you install a security plugin? Try disabling it temporarily, then update the theme. If that doesn’t work, you may need to proceed with the manual update. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Disable scrolling on tab element #1475949

    Hey jmoriart,

    Thank you for the inquiry.

    This is possible, but you will need to override the default toggle script. Add this code to the functions.php file:

    function av_override_avia_scripts() {
        wp_dequeue_script('avia-module-toggles');
        wp_deregister_script('avia-module-toggles');
    
        $child_toggles_js = get_stylesheet_directory_uri() . '/js/toggles.js';
    
        wp_enqueue_script(
            'avia-module-toggles', 
            $child_toggles_js, 
            array('avia-shortcodes'), 
            false,
            true 
        );
    }
    add_action('wp_enqueue_scripts', 'av_override_avia_scripts', 100);

    After that, create a copy of the enfold/config-templatebuilder/avia-shortcodes/toggles/toggles.js file and place it in the child theme > js folder. Edit the file, then remove all instances of the scroll_to_viewport function.

    Let us know of the result.

    Best regards,
    Ismael

    in reply to: Enfold and The Events Calendar with Event Tickets plugin #1475948

    Hi,

    Thank you for the info.

    The error is related to the PHP memory limit or WP_MEMORY_LIMIT. You may need to ask your hosting provider to increase the WP_MEMORY_LIMIT to at least 256M. For more info, please refer to this documentation: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#increasing-memory-allocated-to-php

    Best regards,
    Ismael

    in reply to: Masonry Filter not available after updating from v4 to v6 #1475947

    Hey amym99,

    Thank you for the inquiry.

    There is no element called av_masonry_entries_filter by default. It’s possible that this is a custom element created by the previous developer. Please contact the developer for more info.

    Best regards,
    Ismael

    in reply to: Adding scripts to navigation menu #1475910

    Hey yifatcohen,

    Thank you for the inquiry.

    You can try the ava_after_main_menu hook or any template hooks available in the includes > a/enfold/includes/helper-main-menu.php file.

    Please add this code in the functions.php file:

    
    function av_healcode_script_after_menu() {
        ?>
        <script src="https://widgets.mindbodyonline.com/javascripts/healcode.js" type="text/javascript"></script>
        <healcode-widget 
            data-version="0.2"
            data-link-class="loginRegister"
            data-site-id="123698"
            data-mb-site-id="5741852"
            data-bw-identity-site="false"
            data-type="account-link"
            data-inner-html="Login | Register">
        </healcode-widget>
        <?php
    }
    add_action('ava_after_main_menu', 'av_healcode_script_after_menu');
    
    

    Best regards,
    Ismael

    in reply to: Enfold Theme Tutorials #1475909

    Hey Allen,

    Thank you for your interest in the theme.

    Yes, the theme is updated. In fact, we’ve just released a new patch last week for version 6.0.9. If you want to learn more about the theme and how to get started, you can check out our documentation: https://kriesi.at/documentation/enfold/.

    If you need more info, you can always reach out in the forum.

    Best regards,
    Ismael

    Hi,

    You have to manually adjust the Styling > Button Bar Style settings of the Social Buttons element. We set it to Circle to test. Please note that the Enfold Child Theme Options > Blog Layout > Share Button Bar Style settings are intended for the social sharing icons in the posts.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Enfold Language #1475907

    Hi,

    We may need to access the site in order to check the issue further. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Cookie Handling and Cookie Consent Messages (solved) #1475905

    Hi,

    We didn’t actually do anything aside from making sure that the opacity of the consent container is set to 100 and its css visibility property is set to visible. This didn’t fix the issue yesterday, but the page might have been cached. Glad to know that it is now displaying correctly.

    Best regards,
    Ismael

    in reply to: Image resize quality settings #1475904

    Hi,

    Thank you for hte update.

    Yes, the theme sets the quality to 100 by default, but it’s possible that your compression plugin is overriding this. If you want to increase the quality, make sure to remove the filter and adjust the image compression settings until you’re satisfied with the result.

    Best regards,
    Ismael

    in reply to: Issue with bottom of being cut off in Advanced Layerslider #1475903

    Hi,

    Thank you for the update.

    The same error occurs when we checked. Did you comment out the suggested line above?

    if( $.avia_utilities.isMobile ) return;
    
    

    Remove the line or replace it with:

    //if( $.avia_utilities.isMobile ) return;
    
    

    Best regards,
    Ismael

    in reply to: Woocommerce Germanized unit price display #1475902

    Hi,

    We added the css code again to fix the gzd-units issue. The cart is now displaying correctly, but we noticed this css code displaying as the product description. Did you add it somewhere?

    .avia-image-container.av-av_image-70942f4ece25f9d140bd165bef5aab88 img.avia_image{
         box-shadow:none;
    }
    .avia-image-container.av-av_image-70942f4ece25f9d140bd165bef5aab88 .av-image-caption-overlay-center{
         color:#ffffff;
    }
    

    Best regards,
    Ismael

    in reply to: Blank white page thru Advanced Layout Editor ? #1475901

    Hi,

    Thank you for the update.

    The Advanced Layout Builder (ALB) is working correctly when we checked. Is this happening on a specific page? Please provide a direct link to the page with the issue.

    Best regards,
    Ismael

    in reply to: Can’t update theme #1475900

    Hey scottsteve,

    Thank you for the inquiry.

    You might need to update the theme manually via FTP if the automatic update is not working on your server. Please check the following documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Double Hamburgers #1475899

    Hey scottsteve,

    Thank you for the inquiry.

    The issue occurs because of this css modification:

    @media only screen and (max-width: 1300px) {
      .main_menu {
        display: block !important;
      }
    }

    To make sure that the alternate header or the container below the header is not displayed, we adjusted the css code slightly:

    @media only screen and (max-width: 1300px) {
      #header_main_alternate {
        display: none;
      }
    
      .main_menu {
        display: block !important;
      }
    }

    Best regards,
    Ismael

    in reply to: Video in Header #1475898

    Hi,

    You’re welcome! Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Hiding secondary top menu #1475897

    Hi,

    Thank you for the update.

    The page is password protected. Please enable the top bar, then provide the info in the private field so that we can check the page.

    Best regards,
    Ismael

    in reply to: Hamburger Menu Customization #1475896

    Hi,

    Thank you for the info @Guenni007.

    Best regards,
    Ismael

    in reply to: Blog page with sidebar #1475894

    Hey MysticMimi,

    Thank you for the inquiry.

    You may have forgotten to include the username in the private field.

    To create a 3-column blog page, make sure the blog page is set in the Enfold > Theme Options > Where Do You Want To Display The Blog settings. If you previously configured the options in the Settings > Reading panel, reset them to default. Next, go to the Enfold > Blog Layout panel and set the Blog Layout settings to the last option (Use the Advanced Layout Builder). This allows you to edit the blog page using the Advanced Layout Builder (ALB). Edit the blog page, switch to the ALB, insert a Blog Posts element, set it to Grid Layout, and then configure it as needed.

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Cookie Handling and Cookie Consent Messages (solved) #1475847

    Hi,

    We may need to access the site in order to check the issue further. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Error Analysis for Landing Page #1475845

    Hey wagnerstephan,

    Thank you for hte inquiry.

    We ran a test on the PageSpeed Insights tool, and according to the result (https://pagespeed.web.dev/analysis/https-autobeschriftung-signature-werbetechnik-de/myl2wzbjm8?form_factor=desktop), the images are not compressed or properly resized. There are also many other recommendations that can be implemented. Have you done any page speed optimization on the site? If you haven’t, the following articles should help.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Woocommerce Germanized unit price display #1475843

    Hi,

    We are now able to login but the cart page is not displaying when we add the testProdukt to the cart — it shows as empty. Did you set up your Woocommerce pages correctly? Please check this documentation: https://woocommerce.com/document/woocommerce-pages

    Best regards,
    Ismael

    in reply to: Responsive subheading in special heading. #1475842

    Hi,

    Please continue here: https://kriesi.at/support/topic/increase-font-size-of-subheading-text/

    Best regards,
    Ismael

    in reply to: increase font size of Subheading Text #1475841

    Hi,

    Thank you for the update.

    Where can we check the element? Please create a test or provide the link to the page where you need to adjust the subheading text. Have you tried to temporarily disable the Enfold > Performance > File Compression settings?

    Best regards,
    Ismael

    in reply to: Cookie Handling and Cookie Consent Messages (solved) #1475840

    Hey koomo,

    Thank you for the inquiry.

    We’ve found a few script errors generated by the wp-carousel-pro plugin.

    Uncaught TypeError: $grid.imagesLoaded is not a function
    at HTMLDivElement. (wp-carousel-pro-public.min.js:1:29385)

    Have you tried deactivating the plugin temporarily?

    Best regards,
    Ismael

    in reply to: Update of your theme on existing site #1475839

    Hey Danilo C.,

    Thank you for the inquiry.

    You may need to update via FTP, as the current version does not support automatic updates. Please refer to the documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Let us know if you need more assistance.

    Best regards,
    Ismael

    in reply to: Image resize quality settings #1475838

    Hey h-i-m,

    Thank you for the inquiry.

    The theme automatically sets the quality of uploaded images to maximum, but this can be adjusted using this filter in the functions.php file:

    add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1);
    add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1);
    function avf_set_quality_mod($quality) { $quality = 55; return $quality;}

    The EWWW Image Optimizer plugin should also improve the compression.

    Best regards,
    Ismael

    in reply to: Video in Header #1475837

    Hi,

    Thank you for the update.

    We applied the following class names to the Advanced > Developer Settings > Custom CSS Class field:

    color section – av-custom-product-video
    first column – av-custom-product-video-column-1
    second column – av-custom-product-video-column-2

    Then added this css code:

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all .av-custom-product-video .container {
        width: 100%;
        padding: 0;
        margin: 0;
        max-width: 100%;
      }
    
    .responsive #top #wrap_all .av-custom-product-video .template-page {
        padding: 0;
    }
    
      .responsive #top #wrap_all .av-custom-product-video .template-page .entry-content-wrapper {
        padding-right: 0;
      }
    
      .responsive #top #wrap_all .av-custom-product-video .av-custom-product-video-column-2 {
        margin-bottom: -20px;
      }
    }
    

    Result:

    View post on imgur.com

    Please make sure to purge the cache before checking.

    Best regards,
    Ismael

Viewing 30 posts - 2,911 through 2,940 (of 67,463 total)