Page 958 – Support | Kriesi.at – Premium WordPress Themes

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Posts
July 4, 2018 at 4:27 am in reply to: yith advanced review reply #980895

Ismael
Moderator

Hey studioinktvis,

Thank you for using Enfold.

Is it working properly when you deactivate the page transition?

Best regards,
Ismael

July 4, 2018 at 4:22 am in reply to: Background image in grid row keeps disappearing in Google Chrome #980893
Ismael
Moderator
Hey FayeMcC,

Thank you for using Enfold.

This seems to be a common issue on Chrome nowadays. This css code should help fix the issue.
```
.avia-chrome .flex_cell {
    will-change: transform;
}
```
Related thread: https://kriesi.at/support/topic/chrome-67-broke-backgroundfixed/

Best regards,
Ismael
July 4, 2018 at 4:20 am in reply to: Post related posts under a post #980891

Ismael
Moderator

Hey spreadandspark,

Thank you for using Enfold.

Did you switch to the advance layout builder? The related posts section will only display when the default editor is activated. If the post content is built with the advance layout builder, you have to add a posts element (Blog Posts, Magazine, Post Slider etc) manually.

Best regards,
Ismael

July 4, 2018 at 4:17 am in reply to: Location of preview panel using Ajax #980890
Ismael
Moderator
Hey smoothbob,

Thank you for using Enfold.

Revert the modifications back to default and then use this script in the functions.php file instead.
```
function ava_custom_script_portfolio_preview() {
	?>
	<script>
		(function($) {
			$(document).ready(function() {
				$('.avia-fullwidth-portfolio').each( function() {
				var preview = $(this).find('.portfolio_preview_container');
				var sort = $(this).find('.grid-sort-container');
				preview.insertAfter(sort);
			});
			});
			
		})(jQuery);
	</script>
	<?php
}
add_action( 'wp_footer', 'ava_custom_script_portfolio_preview', 9999 );
```
You have to remove the browser cache or make sure that the script files are updated.

Best regards,
Ismael
July 4, 2018 at 4:05 am in reply to: Logo is stretched out #980887
Ismael
Moderator
Hey vandeutekom,

Thank you for using Enfold.

Did you add this css code somewhere?
```
.logo, .logo a, .logo a img {
    width: 300px;
    height: 80px;
    top: 3px;
}
```
It stretches the logo. You can adjust the css values and then add it in the Quick CSS field.

Best regards,
Ismaelf
July 4, 2018 at 4:03 am in reply to: category.php customizing #980886

Ismael
Moderator

Hey Wynnphotodesign,

Thank you for using Enfold.

This is not possible but you can redirect a category page to a custom page built with the advance layout builder. There are a lot of available plugins that can help you do that. Here’s a few.

// https://wordpress.org/plugins/simple-301-redirects/
// https://wordpress.org/plugins/redirection/

Best regards,
Ismael

July 4, 2018 at 3:57 am in reply to: Icons displaying a chinese charecters #980885

Ismael
Moderator

Hey james-clickstream,

Thank you for using Enfold.

On which browsers do you see the issue? The icons display properly on Opera Windows 7.

Best regards,
Ismael

July 4, 2018 at 3:52 am in reply to: Change image when my website goes mobile #980883

Ismael
Moderator

Hey Real-3D,

Thank you for using Enfold.

Edit that particular section and then apply a unique Section ID. You can use that ID inside a css media query to adjust the background property on mobile view. You can also duplicate the section, remove the background and then toggle the Screen Options. You can hide original section’s duplicate on desktop view and have it show on mobile view only.

Best regards,
Ismael

July 4, 2018 at 3:43 am in reply to: Portfolio Grid Add Read More Button #980882
Ismael
Moderator
Hey myproduct,

Thank you for using Enfold.

That file has been updated, so the previous modification may not work properly. Please replace the modification with this one.
```
$readmore = '<a href="'.get_permalink($the_id).'" class="more-link">'.__('read more','avia_framework').'</a>';
                        $output .= "<div class='grid-entry-excerpt entry-content' $markup>".$readmore."<br /><br />".$excerpt."</div>";
```
Best regards,
Ismael
July 4, 2018 at 3:40 am in reply to: License #980881

Ismael
Moderator

Hey Carla Leliveld,

Thank you for using Enfold.

You have ask for the purchase code from the person who purchased the theme or the company that acquire it. Unfortunately, we can’t help you with that because we don’t handle sales inquiries here. You should contact the Themeforest team. Maybe, they’ll consider transferring the license to you.

Best regards,
Ismael

July 4, 2018 at 3:33 am in reply to: Logo and burger menu switching dies #980879
Ismael
Moderator
Hey ehdavies,

Thank you for using Enfold.

These css codes should help you re-position the logo and burger menu on mobile view.
```
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .main_menu {
    left: 0;
    right: auto;
    position: absolute;
}

.html_header_top #top .av_logo_right .logo {
    right: 0;
    left: auto;
    position: relative;
    width: 100%;
}

.responsive .logo img {
    margin: 0;
    float: right;
}
}
```
Best regards,
Ismael
July 4, 2018 at 3:28 am in reply to: Wpdatatables plugin Stopped working, only works if theme is deactivated #980878

Ismael
Moderator

Hey janicenisha,

Thank you for using Enfold.

How can we reproduce the issue? The chart editor works fine when I tested it. (see private field)

Best regards,
Ismael

July 4, 2018 at 3:26 am in reply to: WPML Flags in NAV bar will not go away with code provided #980877
Ismael
Moderator
Hey soundstrat,

Thank you for using Enfold.

Use the following css code to remove the flags.
```
.av-language-switch-item {
    display: none !important;
}
```
Best regards,
Ismael
July 4, 2018 at 3:24 am in reply to: Getting Background Image for Main Content Full Width #980875

Ismael
Moderator

Hey Moondreamer21,

Thank you for using Enfold.

I’ve been checking the site for a few days now and the main background image is already full width. I do noticed that the top portion is cut off. You may need to adjust the background position to “Top Center” instead of “Bottom Center”.

Best regards,
Ismael

July 4, 2018 at 3:19 am in reply to: Problems with Google Maps: "Google Maps API warning: RetiredVersion" #980873

Ismael
Moderator

Hi!

Looks like you can enable the Geocoding API on a single project. I’m not sure if it was enabled by default when you create a project or generate a maps javascript API key but it is turned on when I visited the API manager.

Screenshot: https://imgur.com/a/x6kZvtk

Did you manually configure the API when you created the project?

Best regards,
Ismael

July 4, 2018 at 3:14 am in reply to: Google Maps API Key not working #980872

Ismael
Moderator

Hey Paul,

Thank you for using Enfold.

Is it working when you put the API key without checking it or without clicking the “Check API Key” button. Please provide the API key in the private field so that we can test it.

Related thread: https://kriesi.at/support/topic/problems-with-google-maps-google-maps-api-warning-retiredversion/

Best regards,
Ismael

July 4, 2018 at 3:10 am in reply to: Error with Enfold 4.4 #980869

Ismael
Moderator

Hey cipriana,

Thank you for using Enfold.

Did you update the theme via FTP? Please remove the config-templatebuilder > aviashortcodes folder completely and then replace it with the latest one.

Best regards,
Ismael

July 4, 2018 at 3:08 am in reply to: Media Translation #980865

Ismael
Moderator

Hey CodeMassive,

Thank you for using Enfold.

How did you translate the image? Did you create a duplicate? Please edit the translated page and then try to re-select the image.

This documentation should help. https://wpml.org/documentation/getting-started-guide/media-translation/

Best regards,
Ismael

July 4, 2018 at 2:42 am in reply to: Need Preview Pic To Be Full Size On Blog Page #980858

Ismael
Moderator

Hi,

Awesome! -Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

July 4, 2018 at 2:42 am in reply to: WPML + preview Images not working #980856

Ismael
Moderator

Hi,

Great! Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

July 4, 2018 at 2:41 am in reply to: Slider Buttons cutoff on Mobile #980854

Ismael
Moderator

Hi,

Awesome! Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

July 4, 2018 at 2:41 am in reply to: Having trouble using a different social icon #980853

Ismael
Moderator

Hi,

Did you import the yelp icon by way of Iconfont Manager? Please post the login details in the private field.

Best regards,
Ismael

July 4, 2018 at 2:38 am in reply to: Avia Layout Builder not working in post #980851

Ismael
Moderator

Hi,

Which page are you editing? It works on an existing page. (see private field)

You may need to remove or purge the cache.

Best regards,
Ismael

July 4, 2018 at 2:35 am in reply to: Sidebar breaking when using fullwidth-slideshow #980849

Ismael
Moderator

Hi,

The site breaks when the “Print, PDF & Email by PrintFriendly” plugin is activated. Please contact the plugin author for additional info.

Best regards,
Ismael

July 4, 2018 at 2:26 am in reply to: Portfolio/Masonary grid next/previous order #980846

Ismael
Moderator

Hi,

Awesome! Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

July 4, 2018 at 2:26 am in reply to: Full Layer slider not working since the last update of enfold #980845

Ismael
Moderator

Hi,

It’s looking for the ID attribute or selector “#presentation_slider”. Where did you add that before?

Best regards,
Ismael

July 4, 2018 at 2:25 am in reply to: Zoom SVG on Gallery #980844

Ismael
Moderator

Hi,

The svg image zooms in on hover just like the regular image on the left. Where are you testing this? I’m on Chrome Windows 8.

Best regards,
Ismael

July 4, 2018 at 2:23 am in reply to: Huge size for a Masonry Object #980842

Ismael
Moderator

Hi,

Yes, that seems to be a good idea. I’ll notify the team so that we can try and implement it in the future

Best regards,
Ismael

July 4, 2018 at 2:22 am in reply to: Improve the resolution of images in Masonry Gallery. #980841

Ismael
Moderator

Hi,

Alright. Let us know if you need anything else. :)

Best regards,
Ismael

July 4, 2018 at 2:21 am in reply to: Blog #980840

Ismael
Moderator

Hi,

What do you mean by “blogpage”? By “blog overview page”, this is what I meant. (see private field)

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 28,711 through 28,740 (of 67,570 total)

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