Page 93 – Support | Kriesi.at – Premium WordPress Themes

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February 19, 2025 at 4:42 am in reply to: Issue with Events Calendar Pro and categories #1477363

Ismael
Moderator

Hi,

Thank you for the screenshots.

We may need to login to the site in order to check the issue further. Please provide an admin and a non-admin account in the private field.

Best regards,
Ismael

February 19, 2025 at 4:39 am in reply to: Product Slider Issue #1477362

Ismael
Moderator

Hi,

Sorry for the confusion. We were checking the related items in one of the products. It turned out that the issue is caused by the Acowebs Product Labels for WooCommerce plugin. We temporarily deactivated it on the staging site.

View post on imgur.com

Please contact the plugin developers for additional assistance.

Best regards,
Ismael

February 19, 2025 at 4:31 am in reply to: Force mobile view on tablet portrait #1477361

Ismael
Moderator

Hi,

Yes, this is possible, but it would require extensive modifications, which are not covered by our support. All elements would need to be adjusted.

If you simply need to change the breakpoint for rows or columns, you can adjust the Row Settings > Row Screen Options > Fullwidth Break Point as mentioned above.

Best regards,
Ismael

February 19, 2025 at 4:26 am in reply to: Single Product Slider and/or Product Grid Plugin Additions #1477360

Ismael
Moderator

Hi,

Where can we check the Product Grid element? Please create a test page, then provide the page URL in the private field.

Best regards,
Ismael

February 19, 2025 at 4:24 am in reply to: Google Maps API #1477359

Ismael
Moderator

Hey tebitron gmbh,

Thank you for the inquiry.

The map coordinates (latitude/longitude) are missing. Please make sure to fetch the coordinates after specifying the address. Let us know if it’s still not working after retrieving the coordinates.

Best regards,
Ismael

February 19, 2025 at 4:20 am in reply to: cart dropdown in woocommerce – customizer is different to normal view #1477358

Ismael
Moderator

Hey H.O. GmbH,

Thank you for the inquiry.

We noticed that the site is using a very old version (5.1.2) of the theme. Please upgrade it to the latest version (6.0.9), then toggle or temporarily disable the Enfold > Performance > File Compression settings after the update and purge the cache.

Let us know if the issue with the cart dropdown persists.

Best regards,
Ismael

February 19, 2025 at 4:12 am in reply to: Fixed video on top site with FullScreen Slide #1477357

Ismael
Moderator

Hi,

Thank you for the inquiry.

You can still display Video Slides in the Fullscreen Slider. Add a slide in the Fullscreen Slider, set the Content > Select Slide Content > Which type of slide is this? to Video Slide, then place the video URL in the Choose Video field.

View post on imgur.com

If you need to add text or caption to the slide, edit the fields in the Content > Caption panel.

Let us know if you need more info.

Best regards,
Ismael

February 19, 2025 at 3:58 am in reply to: Enfold – Layer slider responsive #1477356

Ismael
Moderator

Hey michael_goering,

Thank you for the inquiry.

LayerSlider automatically resizes the text based on the default font size and the current screen size. To control the minimum font size, edit the Text layer, go to Style > Text & Typography, and adjust the MIN. FONT SIZE or MIN. MOBILE FONT SIZE settings.

View post on imgur.com

Let us know if you need more info.

Best regards,
Ismael

February 19, 2025 at 3:51 am in reply to: Icon Grid Flipbox #1477355
Ismael
Moderator
Hi,

Thank you for the clarification.

You can add this css code to disable the “flip” effect of the Icongrid element.
```
.avia-icongrid-flipbox li:hover .avia-icongrid-flipback, .avia-icongrid-flipbox li.avia-hover .avia-icongrid-flipback, .avia-icongrid-flipbox li.av-flip .avia-icongrid-flipback {
    transform: rotateY(180deg);
}

.avia-icongrid-flipbox li:hover .avia-icongrid-front, .avia-icongrid-flipbox li.avia-hover .avia-icongrid-front, .avia-icongrid-flipbox li.av-flip .avia-icongrid-front {
    transform: rotateY(0deg);
}
```
Best regards,
Ismael
February 18, 2025 at 7:04 am in reply to: New support license, old purchase key #1477311

Ismael
Moderator

Hi,

Glad to know it’s working correctly now! Feel free to open another thread if you have any more questions.

Have a nice day.

Best regards,
Ismael

February 18, 2025 at 7:03 am in reply to: Header menu items colour #1477310

Ismael
Moderator

Hi,

Thank you for the update.

You can adjust the menu items in the Enfold > Advanced Styling panel. Look for the Main Menu Links element. You can choose to apply styles on hover, active state, or both.

Best regards,
Ismael

February 18, 2025 at 7:00 am in reply to: Blog picture displayed twice in blog entry #1477309

Ismael
Moderator

Hey itsjona,

Thank you for the inquiry.

Did you insert the image in the text editor? Please provide the login details in the private field so we can check the post further.

Best regards,
Ismael

February 18, 2025 at 5:04 am in reply to: portfolio grid captions below image #1477306

Ismael
Moderator

Hey Munford,

Great! Glad to know that you managed to find a working solution.

Have a nice day.

Best regards,
Ismael

February 18, 2025 at 5:03 am in reply to: Line under portfolio items #1477305

Ismael
Moderator

Hi,

You’re welcome! Let us know if you have more questions.

Have a nice day.

Best regards,
Ismael

February 18, 2025 at 5:03 am in reply to: Content slider- form element button colour #1477304

Ismael
Moderator

Hi,

If you’re using the default contact form element, you can adjust the Content > Frontend > Submit Action settings to either Display a message or redirect the user to another page. Adjust the message in the Message Sent Label field.

Best regards,
Ismael

February 18, 2025 at 5:00 am in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477303
Ismael
Moderator
Hi,

Does Enfold have any option for adding text boxes to highlight/set off text?

You can manually add the html in a text or code block.
```
<div class="av_spacer_panel av_spacer_panel_3" style="border-width: 18px; border-color: red;">
<div class="av_spacer_panel_content">This year’s concert season is dedicated to the memory of Professor Danlee Mitchell (October 5, 1936 – July 31, 2024), a distinguished musician, educator, and archivist who made significant contributions to the world of music and, as a long-time board member, played a major role in shaping the Center for World Music.</div></div>
```
This will create a text box with 18px border.

To further adjust the style of the text box, you can add this css in the Quick CSS field:
```
.av_spacer_panel {
/* more adjustments here */
}

.av_spacer_panel .av_spacer_panel_content {
/* more adjustments here */
}
```
Best regards,
Ismael
February 18, 2025 at 4:38 am in reply to: Transparent logo killing mobile speed. #1477302

Ismael
Moderator

Hi,

We get a different result on our end — LCP is now green or fast. Please try to test it on a different device or connection: https://pagespeed.web.dev/analysis/https-seattledecksupply-com/y75n7277pa?form_factor=mobile

Best regards,
Ismael

February 18, 2025 at 4:35 am in reply to: Content slider #1477301
Ismael
Moderator
Hey lara666,

Thank you for the inquiry.

You can add this css code to adjust the position of the slider controls:
```
#top .avia-smallarrow-slider-heading {
    position: absolute;
    bottom: -50px;
}
```
Best regards,
Ismael
February 18, 2025 at 4:32 am in reply to: Portfolio grid categories #1477300
Ismael
Moderator
Hi,

You can include this css to adjust the font weight of the category sort:
```
#js_sort_items a {
    font-weight: bold;
}
```
Best regards,
Ismael
February 18, 2025 at 4:31 am in reply to: Product Slider Issue #1477299

Ismael
Moderator

Hi,

We still couldn’t reproduce the issue. The screenshots below are taken after each page refresh.

— https://imgur.com/a/bIqRylG

Best regards,
Ismael

February 18, 2025 at 4:23 am in reply to: Adding button to mute/unmute audio on fullscreen background video #1477298

Ismael
Moderator

Hi,

@Haula82: Please check this thread for the latest version of the modification. https://kriesi.at/support/topic/html-for-turning-on-audio/#post-1432783

If you need more help, feel free to open another thread.

Best regards,
Ismael

February 18, 2025 at 4:16 am in reply to: Force mobile view on tablet portrait #1477297

Ismael
Moderator

Hi,

That is possible, but it would require modifications beyond the scope of support. If you need to adjust the breakpoint for specific elements such as Rows or Columns, we can provide the appropriate modifications.

You may also hire a freelancer to assist with the customization. You can find freelancers specializing in theme customization by visiting our customization page.

If you have any other questions or need further assistance, please feel free to let us know.

Best regards,
Ismael

February 18, 2025 at 4:12 am in reply to: Enfold Theme, WooCommerce Checkout does not show the tax #1477296

Ismael
Moderator

Hi,

Thank you for the info.

The tax is displayed when we set WooCommerce > Settings > Tax > Standard Rates > CA > Postcode / Zip to * (wildcard). It’s possible that the previously entered postcode or ZIP was not recognized.

Best regards,
Ismael

February 18, 2025 at 3:58 am in reply to: ajax portfolio grid equal height 2 #1477294

Ismael
Moderator

Hi,

Please continue here: https://kriesi.at/support/topic/portfolio-grid-displays-thumbnails-incorrectly-if-they-are-odd/#post-1477293

Best regards,
Ismael

February 18, 2025 at 3:54 am in reply to: Portfolio grid displays thumbnails incorrectly if they are odd #1477293
Ismael
Moderator
Hi,

Thank you for the info.

We don’t see any issues with the grid. If you want to maintain consistent alignment without the space below the grid content or title, add this css code:
```
.grid-content {
    min-height: 100px;
}
```
Result:

View post on imgur.com

Let us know if this works for you.

Best regards,
Ismael
February 18, 2025 at 3:47 am in reply to: Page builder elements not loading #1477292

Ismael
Moderator

Hi,

Thank you for the update.

The Enfold > Layout Builder > Lock Advanced Layout Builder For Admins As Well option was enabled, which disabled the ALB for everyone. We have now disabled the option.

Best regards,
Ismael

February 18, 2025 at 3:39 am in reply to: Single Product Slider and/or Product Grid Plugin Additions #1477291
Ismael
Moderator
Hey ballindigital,

Thank you for the inquiry.

You can add this css code to adjust the width of the columns:
```
.shop_columns_2 .products .product {
    width: 100%;
}
```
If you need to apply this to a specific Product Grid element, you have to apply a Custom CSS Class name or ID to the element.

— https://kriesi.at/documentation/enfold/add-custom-css/

Best regards,
Ismael
February 17, 2025 at 3:09 am in reply to: Transparent logo killing mobile speed. #1477224

Ismael
Moderator

Hi,

Where do you see the render delay info? For LCP, you can further reduce the image dimensions and preload it using this plugin.

— https://wordpress.org/plugins/preload-lcp-image/

Best regards,
Ismael

February 17, 2025 at 3:03 am in reply to: Content slider- form element button colour #1477223
Ismael
Moderator
Hey lara666,

Thank you for the inquiry.

Please add this css code to adjust the submit button:
```
.contact-form :is([type=submit],button:not([type=reset])) {
    background-color: #ED1C24;
    color: #ffffff;
    border-radius: 100px;
    padding: 2px 10px;
    border: 1px solid #000000;
}
```
Best regards,
Ismael
February 17, 2025 at 2:58 am in reply to: Line under portfolio items #1477221
Ismael
Moderator
Hey lara666,

Thank you for the inquiry.

Try to add this css code:
```
.html_elegant-blog .avia-content-slider .av-vertical-delimiter {
    border-color: red;
}
```
If this doesn’t work, please provide a link to the page.

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 2,761 through 2,790 (of 67,534 total)

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