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Viewing 30 posts - 2,731 through 2,760 (of 67,534 total)
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  • in reply to: Mobile screen result #1477533

    Hi,

    Would you mind opening another thread and providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Fixed video on top site with FullScreen Slide #1477532

    Hi,

    Yes, unfortunately, this is a browser limitation that we don’t have control over. It should work in other browsers. Again, you can look for another plugin if this design is essential. The plugin we recommended above is free, as far as we know, but it is only compatible with the default editor.

    Best regards,
    Ismael

    in reply to: Content slider- form element button colour #1477531

    Hi,

    Thank you for the screenshot.

    The theme doesn’t have that option (Add Contact Form) by default, so it’s probably added by a plugin. Please check the plugins directory and look for contact form plugins such as Contact Form 7 or Gravity Forms. If you can provide the login details and site URL in the private field, we’ll try to check.

    The plugin might already have an option to add a “sent message”. For additional assistance, please contact the plugin authors.

    Best regards,
    Ismael

    in reply to: Google Maps API #1477530

    Hi,

    This is the error that we got after attempting to validate the API key.

    js?v=3.56&callback=av_backend_maps_loaded&key=AIzxxxx_AE_2AWxxxxxxx2OjTe-e3BUxHRG5nDBc:164 Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started

    It says that you have to enable billing for your Google Cloud project. For more info on how to properly generate an API key, please review this documentation.

    https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

    Best regards,
    Ismael

    in reply to: Video in Color Section #1477529

    Hi,

    Have you tried using the Fullscreen Slider? Add a Video Slide, define the video URL, then go to the Styling > Video Settings panel and set the Video Display to the second option (Stretch the video…). This should remove the black bars around the video. You will still need to define a preview image in the Content > Fallback Image panel.

    Best regards,
    Ismael

    in reply to: Webforms on Enfold not working #1477528

    Hi,

    Thank you for the update.

    Good to know that you’ve figured out the issue with the contact form. Regarding the autoresponder, have you added any filters or code in the functions.php file? Something like this:

    add_filter("avf_contact_form_autoresponder_mail", function($mail_array, $new_post, $form_params, $class) { 
         $mail_array["Subject"] = "Dear " . $new_post["1_1"] . " " . $new_post["2_1"] . "!";
    
         return $mail_array;
    }, 10, 4);
    

    Please enable the Appearance > Theme File Editor so that we can check the functions.php file.

    Best regards,
    Ismael

    in reply to: Logo not is not center with menu on desktop #1477527

    Hey cktanju,

    Thank you for the inquiry.

    Did you add this css code?

    .logo img.alternate {
        position: absolute;
        z-index: 1;
        top: 0;
        left: 0;
        opacity: 0;
    }
    

    You can override it with:

    .av_header_transparency .logo img.alternate {
        top: 30px;
    }
    

    This should adjust the position of the logo.

    Best regards,
    Ismael

    in reply to: Layout possible with Enfold? #1477526

    Hi,

    We applied a unique class name (av-black-vertical-line) to the first column with the feather image, then added this css code to create the black line.

    .av-black-vertical-line:before {
        content: '';
        width: 1px;
        height: 200px;
        position: absolute;
        background: #000000;
        top: -100px;
        left: 100px;
        display: block;
        z-index: 1000;
        visibility: visible;
    }
    

    We also added a separator/whitespace element to the first section to create a huge space at the bottom, then added this css to pull the columns upward.

    .av-grid-with-black-border {
        position: relative;
        z-index: 100;
    }
    
    .av-grid-pull-black-border {
       margin-bottom: -324px;
    }

    Best regards,
    Ismael

    in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477524

    Hi,

    Thank you for the update.

    1.) The CET is only available for the Advanced Layout Builder.

    2.) Yes, you can edit the content and all options as long as they are not locked. Only locked options or content fields are not editable.

    Best regards,
    Ismael

    in reply to: Force mobile view on tablet portrait #1477453

    Hi,

    Great! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Events Calendar Temlpate #1477451

    Hi

    that forces the default event template

    This is the default template from the theme, not the default template of the plugin. Did you try it?

    Best regards,
    Ismael

    in reply to: custom element containg some more elements #1477450

    Hey wolfgangspelitz,

    Thank you for the inquiry.

    You have four options, create a custom shortcode, use the Custom Element Template (CET), create Custom Layouts or create your own Advance Layout Builder elements (ALB). The downside with using the CET is that you can only create a template for a single element and the Custom Layouts cannot be inserted into drop zones such as Columns or Sections. If you need to combine multiple elements or shortcodes, you’ll have to create a custom shortcode or create your own ALB elements.

    To learn more about CET and Custom Layouts, please check the links below:

    https://kriesi.at/documentation/enfold/custom-element-templates/
    https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/

    For custom shortcodes, this should help: https://codex.wordpress.org/Shortcode_API

    And to register another ALB element or override an existing one, please refer to this documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    If you need help with customizations, you can contact our partner, Codeable: https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Events Calendar Temlpate #1477447

    Hi,

    The code above will disable the theme’s modifications, including the function that forces the default event template, which is located in the themes/enfold/config-events-calendar/views folder.

    Best regards,
    Ismael

    in reply to: Content slider- form element button colour #1477445

    Hi,

    Thank you for the update.

    Where did you get the form or the code for it? You may need to contact the plugin or script authors for this modification.

    Best regards,
    Ismael

    in reply to: Events Calendar Temlpate #1477444

    Hi,

    You can completely disable the theme’s modifications to the event templates by adding this code in the functions.php file:

    add_theme_support( 'deactivate_tribe_events_calendar' );
    

    You might need to make a few modifications to make sure the event displays properly.

    Best regards,
    Ismael

    in reply to: Erweiterter Layout Editor bringt leere Seite #1477443

    Hi,

    Thank you for the info.

    The builder seems to be working as expected. Is this happening on a specific page? Please provide a short video clip of the issue and a direct link to the page.

    Have you tried testing it using a different device or browser?

    Best regards,
    Ismael

    in reply to: Layout possible with Enfold? #1477442

    Hi,

    Thank you for the info.

    Did you create a test page for the layout above? We tried logging in, but the credentials provided are invalid. Please check the info carefully or provide another admin account.

    Best regards,
    Ismael

    in reply to: change heading to adobe font #1477441

    Hey ausgesonnen,

    Thank you for the inquiry.

    You can add this code in the functions.php file:

    function av_add_typekit_stylesheet() {
        echo ' 	<link rel="stylesheet" href="https://use.typekit.net/dib7xer.css">';
    }
    add_action('wp_head', 'av_add_typekit_stylesheet');
    

    Then add the css code in the Enfold > General Styling > Quick CSS field if you want to apply it as the default body font:

    body, body p {
        font-family: "arpona", serif;
        font-weight: 500;
        font-style: normal;
    }

    Best regards,
    Ismael

    in reply to: Filter by price #1477440

    Hi,

    Thank you for the update.

    If you’re using the Product Grid element, make sure to set Content > Filter > WooCommerce Sorting Options to the first option. It turns out that you can also enable the WooCommerce Sidebar Filters, but the filters will only display on the base shop page.

    Best regards,
    Ismael

    in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477439

    Hi,

    Thank you for the update.

    You can save the Text Block as a Custom Element Template (CET) to reuse it on different pages. Please check this documentation for more info: https://kriesi.at/documentation/enfold/custom-element-templates/

    Best regards,
    Ismael

    in reply to: Google Maps API #1477438

    Hi,

    Please provide the API key in the private field so that we can test it. Did you specify the HTTP referrers?

    https://developers.google.com/maps/documentation/javascript/get-api-key

    To accept requests from the list of websites that you supply, select HTTP referers (web sites) from the list of Application restrictions.

    Best regards,
    Ismael

    in reply to: Fixed video on top site with FullScreen Slide #1477437

    Hi,

    The only way to make the slide image or video scroll with the content is to set Advanced > Slider Animation > Slideshow Image Scrolling to Parallax or Fixed.

    You can try this plugin, but it only works with the Block Editor: https://wordpress.org/plugins/advanced-backgrounds/

    Best regards,
    Ismael

    in reply to: Product Slider Issue #1477436

    Hi,

    You’re welcome! Thank you for your patience.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Great! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: blog styling #1477434

    Hey hasbeat,

    Thank you for the inquiry.

    Q1: You can use the Post Slider or the Content Slider element.

    Q2: You can use the Blog Posts, Masonry, or Portfolio Grid element. Unfortunately, there is no option for a mouse-over effect same as the example above.

    Best regards,
    Ismael

    in reply to: Enfold – Layer slider responsive #1477433

    Hi,

    You can adjust the Canvas Height of the slider in the Project Settings > Layout panel. Again, it will automatically resize based on the initial canvas height. Unfortunately, you cannot define the height for different screen sizes.

    Best regards,
    Ismael

    in reply to: CVE-2022-48285 on jszip 3.6.0 #1477432

    Hi,

    Thank you for bringing this to our attention. We’ll forward this again to our channel for further consideration.

    Best regards,
    Ismael

    in reply to: Events Calendar Temlpate #1477366

    Hey xfacta,

    Thank you for the inquiry.

    The event seems to be displaying as expected. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Header menu items colour #1477365

    Hi,

    I also need the links to be highlighted in red (#ED1C24) when on their respective pages

    Have you tried adding another instance of the Main Menu Links element and enabling the Apply only to active state option? If this doesn’t work, please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Blog picture displayed twice in blog entry #1477364

    Hi,

    Thank you for the info.

    The blog entry picture was added through the settings sidebar on the right side.

    If you’re using the Classic/Block Editor, you don’t need to add the image again in the editor or builder if you’ve already set it as the featured image — it will automatically display in the post. However, if you’re using the Advanced Layout Builder, you must add the image manually in the builder.

    For some reason, the editor has switched to the default editor even though the content was added using the builder. Please refrain from switching between editors.

    Best regards,
    Ismael

Viewing 30 posts - 2,731 through 2,760 (of 67,534 total)