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Hi,
Would you mind opening another thread and providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Yes, unfortunately, this is a browser limitation that we don’t have control over. It should work in other browsers. Again, you can look for another plugin if this design is essential. The plugin we recommended above is free, as far as we know, but it is only compatible with the default editor.
Best regards,
IsmaelHi,
Thank you for the screenshot.
The theme doesn’t have that option (Add Contact Form) by default, so it’s probably added by a plugin. Please check the plugins directory and look for contact form plugins such as Contact Form 7 or Gravity Forms. If you can provide the login details and site URL in the private field, we’ll try to check.
The plugin might already have an option to add a “sent message”. For additional assistance, please contact the plugin authors.
Best regards,
IsmaelHi,
This is the error that we got after attempting to validate the API key.
js?v=3.56&callback=av_backend_maps_loaded&key=AIzxxxx_AE_2AWxxxxxxx2OjTe-e3BUxHRG5nDBc:164 Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started
It says that you have to enable billing for your Google Cloud project. For more info on how to properly generate an API key, please review this documentation.
— https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key
Best regards,
IsmaelHi,
Have you tried using the Fullscreen Slider? Add a Video Slide, define the video URL, then go to the Styling > Video Settings panel and set the Video Display to the second option (Stretch the video…). This should remove the black bars around the video. You will still need to define a preview image in the Content > Fallback Image panel.
Best regards,
IsmaelHi,
Thank you for the update.
Good to know that you’ve figured out the issue with the contact form. Regarding the autoresponder, have you added any filters or code in the functions.php file? Something like this:
add_filter("avf_contact_form_autoresponder_mail", function($mail_array, $new_post, $form_params, $class) { $mail_array["Subject"] = "Dear " . $new_post["1_1"] . " " . $new_post["2_1"] . "!"; return $mail_array; }, 10, 4);Please enable the Appearance > Theme File Editor so that we can check the functions.php file.
Best regards,
IsmaelHey cktanju,
Thank you for the inquiry.
Did you add this css code?
.logo img.alternate { position: absolute; z-index: 1; top: 0; left: 0; opacity: 0; }You can override it with:
.av_header_transparency .logo img.alternate { top: 30px; }This should adjust the position of the logo.
Best regards,
IsmaelHi,
We applied a unique class name (av-black-vertical-line) to the first column with the feather image, then added this css code to create the black line.
.av-black-vertical-line:before { content: ''; width: 1px; height: 200px; position: absolute; background: #000000; top: -100px; left: 100px; display: block; z-index: 1000; visibility: visible; }We also added a separator/whitespace element to the first section to create a huge space at the bottom, then added this css to pull the columns upward.
.av-grid-with-black-border { position: relative; z-index: 100; } .av-grid-pull-black-border { margin-bottom: -324px; }Best regards,
IsmaelFebruary 21, 2025 at 4:29 am in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477524Hi,
Thank you for the update.
1.) The CET is only available for the Advanced Layout Builder.
2.) Yes, you can edit the content and all options as long as they are not locked. Only locked options or content fields are not editable.
Best regards,
IsmaelHi,
Great! Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi
that forces the default event template
This is the default template from the theme, not the default template of the plugin. Did you try it?
Best regards,
IsmaelHey wolfgangspelitz,
Thank you for the inquiry.
You have four options, create a custom shortcode, use the Custom Element Template (CET), create Custom Layouts or create your own Advance Layout Builder elements (ALB). The downside with using the CET is that you can only create a template for a single element and the Custom Layouts cannot be inserted into drop zones such as Columns or Sections. If you need to combine multiple elements or shortcodes, you’ll have to create a custom shortcode or create your own ALB elements.
To learn more about CET and Custom Layouts, please check the links below:
— https://kriesi.at/documentation/enfold/custom-element-templates/
— https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/For custom shortcodes, this should help: https://codex.wordpress.org/Shortcode_API
And to register another ALB element or override an existing one, please refer to this documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
If you need help with customizations, you can contact our partner, Codeable: https://kriesi.at/contact/customization
Best regards,
IsmaelHi,
The code above will disable the theme’s modifications, including the function that forces the default event template, which is located in the themes/enfold/config-events-calendar/views folder.
Best regards,
IsmaelHi,
Thank you for the update.
Where did you get the form or the code for it? You may need to contact the plugin or script authors for this modification.
Best regards,
IsmaelHi,
You can completely disable the theme’s modifications to the event templates by adding this code in the functions.php file:
add_theme_support( 'deactivate_tribe_events_calendar' );You might need to make a few modifications to make sure the event displays properly.
Best regards,
IsmaelHi,
Thank you for the info.
The builder seems to be working as expected. Is this happening on a specific page? Please provide a short video clip of the issue and a direct link to the page.
Have you tried testing it using a different device or browser?
Best regards,
IsmaelHi,
Thank you for the info.
Did you create a test page for the layout above? We tried logging in, but the credentials provided are invalid. Please check the info carefully or provide another admin account.
Best regards,
IsmaelHey ausgesonnen,
Thank you for the inquiry.
You can add this code in the functions.php file:
function av_add_typekit_stylesheet() { echo ' <link rel="stylesheet" href="https://use.typekit.net/dib7xer.css">'; } add_action('wp_head', 'av_add_typekit_stylesheet');Then add the css code in the Enfold > General Styling > Quick CSS field if you want to apply it as the default body font:
body, body p { font-family: "arpona", serif; font-weight: 500; font-style: normal; }Best regards,
IsmaelHi,
Thank you for the update.
If you’re using the Product Grid element, make sure to set Content > Filter > WooCommerce Sorting Options to the first option. It turns out that you can also enable the WooCommerce Sidebar Filters, but the filters will only display on the base shop page.
Best regards,
IsmaelFebruary 20, 2025 at 5:45 am in reply to: Add Spacing and Panels/Text Boxes in Classic Editor #1477439Hi,
Thank you for the update.
You can save the Text Block as a Custom Element Template (CET) to reuse it on different pages. Please check this documentation for more info: https://kriesi.at/documentation/enfold/custom-element-templates/
Best regards,
IsmaelHi,
Please provide the API key in the private field so that we can test it. Did you specify the HTTP referrers?
— https://developers.google.com/maps/documentation/javascript/get-api-key
To accept requests from the list of websites that you supply, select HTTP referers (web sites) from the list of Application restrictions.
Best regards,
IsmaelHi,
The only way to make the slide image or video scroll with the content is to set Advanced > Slider Animation > Slideshow Image Scrolling to Parallax or Fixed.
You can try this plugin, but it only works with the Block Editor: https://wordpress.org/plugins/advanced-backgrounds/
Best regards,
IsmaelHi,
You’re welcome! Thank you for your patience.
Have a nice day.
Best regards,
IsmaelFebruary 20, 2025 at 5:20 am in reply to: cart dropdown in woocommerce – customizer is different to normal view #1477435Hi,
Great! Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHey hasbeat,
Thank you for the inquiry.
Q1: You can use the Post Slider or the Content Slider element.
Q2: You can use the Blog Posts, Masonry, or Portfolio Grid element. Unfortunately, there is no option for a mouse-over effect same as the example above.
Best regards,
IsmaelHi,
You can adjust the Canvas Height of the slider in the Project Settings > Layout panel. Again, it will automatically resize based on the initial canvas height. Unfortunately, you cannot define the height for different screen sizes.
Best regards,
IsmaelHi,
Thank you for bringing this to our attention. We’ll forward this again to our channel for further consideration.
Best regards,
IsmaelHey xfacta,
Thank you for the inquiry.
The event seems to be displaying as expected. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox.
Best regards,
IsmaelHi,
I also need the links to be highlighted in red (#ED1C24) when on their respective pages
Have you tried adding another instance of the Main Menu Links element and enabling the Apply only to active state option? If this doesn’t work, please provide the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the info.
The blog entry picture was added through the settings sidebar on the right side.
If you’re using the Classic/Block Editor, you don’t need to add the image again in the editor or builder if you’ve already set it as the featured image — it will automatically display in the post. However, if you’re using the Advanced Layout Builder, you must add the image manually in the builder.
For some reason, the editor has switched to the default editor even though the content was added using the builder. Please refrain from switching between editors.
Best regards,
Ismael -
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