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Hi,
Sorry for the late response. I’m not really sure why the calculation of the layer position is off in your site. I’ve checked the layer slider settings but I didn’t find anything there. Please try to update PHP from 5.6.38 to version 7.2. Let us know if that helps.
Best regards,
IsmaelOctober 2, 2018 at 5:05 am in reply to: Remove thumbnail overlay, disable changing of big image, remove first thumbnail #1016853Hi,
Great! Sorry if we couldn’t help this time. Please feel free to open a new thread if you need anything else. We’ll close this thread now.
Best regards,
IsmaelOctober 2, 2018 at 5:02 am in reply to: Applying transparency logo and white font-color on glassy mobile menu #1016852Hi,
I would like to apologize for the late response. Please use the following css code instead. This css code should set the search and mobile menu color to white on page load and then turn the color to black when the page is scrolled. It will also turn the color of both elements to black when the mobile menu is active.
@media only screen and (max-width: 767px) { .header_color div .av-hamburger-inner, .header_color div .av-hamburger-inner::before, .header_color div .av-hamburger-inner::after { background-color: #ffffff; } .header_color.header-scrolled div .av-hamburger-inner, .header_color.header-scrolled div .av-hamburger-inner::before, .header_color.header-scrolled div .av-hamburger-inner::after { background-color: #000000; } .av-burger-overlay-active #top .av-hamburger-inner, .av-burger-overlay-active #top .av-hamburger-inner::before, .av-burger-overlay-active #top .av-hamburger-inner::after { background-color: #000000 !important; } .html_av-overlay-side.av-burger-overlay-active #top #wrap_all #header .menu-item-search-dropdown a { color: #000000; } .header_color.header-scrolled #menu-item-search { color: #000000; } }Let us know if that’s what you’re after.
Best regards,
IsmaelHi,
Can you upgrade PHP to version 7.0.32 to 7.2.0? If the transition is still not working after the PHP upgrade, please provide the FTP details in the private field so that we can inspect the issue further.
Best regards,
IsmaelHi,
Have you tried using larger images? Double the size of the current ones.
Best regards,
IsmaelOctober 2, 2018 at 4:31 am in reply to: problem with the mobile presentation of a video in a full-image slider #1016844Hi,
I was referring to the slideshow in your home page. That slider is working alright — I can see the fall back image on mobile view. I’m not really sure why the layer slider’s video is not working.
Best regards,
IsmaelHi,
You can use the same Section ID if the section is on a different page.
Best regards,
IsmaelHi,
Alright. Please feel free to open a new thread if you encounter any issues.
Best regards,
IsmaelHi,
“Why did you copy every WoocCommerce template files in your child theme? ”
There are copies of the WooCommerce templates in your child theme. Please remove those files if you’re not using them.
Best regards,
IsmaelOctober 1, 2018 at 8:20 am in reply to: need to remove color section but some matter came up. #1016459Hi,
Did you enable the Performance > File Compression settings? Please disable those options while you’re editing the site.
Best regards,
IsmaelHi,
You have this code on the Quick CSS field.
blockquote p { font-size: 14px !important; }Please adjust it.
Best regards,
IsmaelOctober 1, 2018 at 8:03 am in reply to: Return the status of my Portfolio Grid light box and add the button ajax portfol #1016453Hey ezvisa,
Thank you for using Enfold.
You can add a button in the portfolio items’ “Additional Portfolio Settings” > “Add Preview Text” editor. Add the button markup manually or use the shortcode generator.
Best regards,
IsmaelHi,
You can’t change the portfolio base and category base value to “Exhibitors” because it will conflict with the page “Exhibitors” slug. Please use another term for the portfolio category permalink. The pages display back when I changed the portfolio category and item base to “exhibition” and “exhibitions”.
Best regards,
IsmaelHi,
There’s a modified footer.php file in the child theme. What did you add or change there?
Best regards,
IsmaelOctober 1, 2018 at 7:13 am in reply to: need to remove color section but some matter came up. #1016440Hi,
That is the default content padding. You can adjust it with this css code.
@media only screen and (max-width: 767px) { .content, .sidebar { padding-top: 10px; } }Best regards,
IsmaelHi,
The PHP is still set to version 5.3. Please upgrade it to version 5.6 or 7.2.
Best regards,
IsmaelOctober 1, 2018 at 7:00 am in reply to: Negative margin-bottom of featured image div on single post swallows text #1016434Hi,
Thanks for the update. We’ll report the issue to the dev team. You can use the css code for now.
Best regards,
IsmaelHi,
The css code is being overridden by these ones.
.page-id-374 #header { border-bottom: 0px solid #ebebeb !important; } .page-id-374 #header { /* border-bottom: 0 solid #ebebeb!important; */ }Remove those css codes or place the new css code below them.
Best regards,
IsmaelOctober 1, 2018 at 6:53 am in reply to: header button looks slightly less bright on transparent header #1016430Hi,
The opacity is already set to 100% or 1.
#header .avia-button, #header .av-menu-button > a .avia-menu-text { border-color: #ff7337 !important; color: #ff7337 !important; transition: 0s !important; font-family: montserrat !important; opacity: 1 !important; }Best regards,
IsmaelHi,
We haven’t tested any of such plugins, unfortunately. You may need to test those plugins out for your self. On a quick search, I found these free and premium plugins.
// https://wordpress.org/plugins/pixterme/
// https://wordpress.org/plugins/web-to-print-online-designer/
// https://wordpress.org/plugins/canvaspop-photo-printing-api/
// https://themeforest.net/item/printshop-wordpress-responsive-printing-theme/14524348Best regards,
IsmaelOctober 1, 2018 at 6:36 am in reply to: Fixing random whitespace beetween special heading and text block in footer page #1016427Hi,
The issue is not happening on other installations so it’s probably because of a plugin or a combination of elements in your footer page. We’ll notify the dev team.
Best regards,
IsmaelHi,
Where did you add the previous code? You should put it in the functions.php file. Anyway, I’m glad that you found a workaround. :)
Best regards,
IsmaelHi,
That is not a glitch. The sort buttons or filters are not related to the lightbox script at all. The lightbox includes all images in the gallery by default and is not going to be affected by the current filter.
Best regards,
IsmaelHi,
Warning: Unterminated comment starting line 238 in /home4/cakemonk/public_html/shopcakemonkey.com/wp-content/themes/enfold-child/functions.php on line 238
Notice: Undefined property: WP_Error::$ID in /home4/cakemonk/public_html/shopcakemonkey.com/wp-includes/class-wp-user.php on line 172
Notice: Trying to get property of non-object in /home4/cakemonk/public_html/shopcakemonkey.com/wp-content/themes/enfold-child/functions.php on line 106
Fatal error: Call to protected avia_superobject::__construct() from invalid context in /home4/cakemonk/public_html/shopcakemonkey.com/wp-content/themes/enfold/framework/avia_framework.php on line 96A lot of errors displayed when I activated the debug mode. I disabled the theme temporarily so that you can access the dashboard. Please provide a valid login info.
Why did you copy every WoocCommerce template files in your child theme?
Best regards,
IsmaelHi,
I would like to check the issue but I can’t access the site. Please post the login url in the private field.
Could you upload a different version or format of the video? Please use youtube or vimeo.Best regards,
Ismael`Hey Eefke,
Thank you for using Enfold.
According to the documentation, you can disable the related videos directly in the video settings panel.
Hey, so you can actually fix this right in Vimeo. First go to your video in your Vimeo account. Next go into the video setting and click on the embed setting tab. Then scroll down to the “Outro” option. There you can change the settings for how your video ends. Hope that helps!
Best regards,
IsmaelHi,
Looks like a css issue. Please try this code on the Quick CSS field.
@media only screen and (max-width: 767px) { .thrv_wrapper { width: 100% !important; left: 0 !important; } }Best regards,
IsmaelOctober 1, 2018 at 5:21 am in reply to: Mobile menu reveal on scrolling up with headroom js #1016411Hi,
@gobbo_79: Try to wrap the css codes or keyframes inside a css media query.// https://www.w3schools.com/Css/css3_mediaqueries_ex.asp
Best regards,
IsmaelHi,
Thanks for the update. I get a 503 error when I visit the page. Is the site down?
// https://imgur.com/a/X13k3XO
Best regards,
Ismael -
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