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Hi,
Thanks for the update. There is an error in the page.
ocean-literacy-tools?psort=educators:19 Uncaught ReferenceError: jQuery is not defined at ocean-literacy-tools?psort=educators:19It means that jQuery is not loading properly or the script is loaded before the jQuery library. Did you set jQuery to load in the footer? Please deactivate the file compression or minification and the cache plugin temporarily.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
We are getting this error in the page editor.
admin-ajax.php:1 Failed to load resource: the server responded with a status of 403 ()The error means that the admin_ajax.php file is not accessible. Please ask your hosting provider if the admin_ajax.php file is being blocked or blacklisted by the mod_sec/mod_security module. Is the site hosted on GoDaddy?
Best regards,
IsmaelHi,
They probably found a way around the validation script. You should try to enable the contact form’s reCAPTCHA option for added security. The reCAPTCHA API keys can be added inside the Enfold > Google Services panel.
Best regards,
IsmaelHi,
Thanks for the update.
Is this the same thread?
// https://kriesi.at/support/topic/images-disappearing/#post-1086364
Best regards,
IsmaelHey Webkosmonaut,
Thank you for using Enfold.
Did you remove the portfolio grid element? Please create a test page so that we can inspect the issue.
Best regards,
IsmaelHi,
You can set the color back to orange with the following css code.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li.current-menu-item a .avia-menu-text { color: #ddb953; } #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li.current-menu-item a .avia-menu-text { color: #ddb953; } }Unfortunately, you can’t set an active menu color state for the mobile menu items.
Best regards,
IsmaelHi,
You have to toggle the file compression in order for that modification to work. It’s in the Enfold > Performance > File Compression settings.
Best regards,
IsmaelHi,
Thanks for the update.
We’re getting a few errors in the console but we’re not yet sure what’s causing them. Have you tried disabling the plugins?
avia-snippet-megamenu.js?ver=4.5.5:209 Uncaught TypeError: Cannot read property 'css' of undefined avia-snippet-megamenu.js?ver=4.5.5:214 Uncaught TypeError: Cannot read property 'animate' of undefinedDid you add any custom scripts in the theme?
Best regards,
IsmaelHey Guenter,
You may need to modify the config-templatebuilder > aviashortcodes > postslider > postslider.php file directly in order to add the author beside the category. The category markup is located around line 614:
$meta_out .= '<span class="blog-categories minor-meta">'; $meta_out .= $cats; $meta_out .= '</span>';You can copy the author markup from the includes > loop-index.php file.
Best regards,
IsmaelHi,
Thanks for the update. We added the filter in the functions.php file as previously suggested.
function ava_remove_parent_filters() { remove_filter('comments_open', 'av_comments_on_builder_posts_required'); } add_action( 'after_setup_theme', 'ava_remove_parent_filters' );The comment form displays properly now.
Best regards,
IsmaelHi,
Thanks for the update. We can see the issue now. A gap or whitespace is being created above the text block inside the first column, but we can’t figure out where it’s coming from. We tried removing the html manually but the space persists. It’s quite odd. Please use the separator/whitespace element temporarily to align the content.
Best regards,
IsmaelHi,
Have your tried asking the plugin authors for the name of the callback or function used to render the mix and match products? And please confirm the name of the woocommerce template hook that they used.
Best regards,
IsmaelHi,
This is the filter.
//Remove a function from the parent theme function remove_parent_filters() { remove_filter('comments_open', 'av_comments_on_builder_posts_required'); } add_action( 'after_setup_theme', 'remove_parent_filters' );You can insert that filter in the functions.php file. Don’t forget to revert the modifications in the functions-enfold.php file if you haven’t done so.
Best regards,
IsmaelHi,
Yes, the config should be kept after the update as long as the current theme is legit. You may need to reconfigure the theme options because the current version is way too old and a lot has change in the theme since. Anyway, you can get a regular license for $59 and extend support to 12 months for only $17.63.
// https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Best regards,
IsmaelHey amanda-mdllc,
Thank you for using Enfold.
That is the correct filter, but you have to edit it a bit. Please replace it with the following code.
add_filter( 'avf_logo_headline', 'avf_logo_headline_mod_h1', 10, 1); function avf_logo_headline_mod_h1($headline) { $headline = 'h1'; return $headline; }Best regards,
IsmaelHey cheerema,
Thank you for using Enfold.
It doesn’t seem to be the correct login url because it redirects to a 404 page. Did you change the login url to a custom one?
Best regards,
IsmaelHey mind,
Thank you for using Enfold.
You should try to continue the update manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Make sure to remove the theme folder first before uploading the latest version.
Best regards,
IsmaelHey Lilian Lliu,
Thank you for your interest. And quite sorry to hear about your current situation. We will forward this thread to Kriesi directly, but we can’t promise that he will reply immediately.
You should be able to send your application in the following page while you wait for his reply.
// https://jobs.kriesi.at/support-job/
Best regards,
IsmaelHi,
Looks like the logo source is being replaced with an svg file. Are you aware of any script or plugin in your installation that will do that? Have you tried disabling the plugins?
Best regards,
IsmaelHey reichla,
Thank you for using Enfold.
You don’t need a separate license for a development or a staging site. More info about theme licenses.
// https://themeforest.net/licenses/terms/regular
Best regards,
IsmaelHi,
Thanks for the update.
We tried to login, but it’s asking for another authentication code, which we don’t have access to. Anyway, this issue usually happens when there is an invalid css code in the Quick CSS field or the style.css file. Check for missing curly braces and semicolons, then toggle the Performance > File Compression settings.
Best regards,
IsmaelHi,
Glad that you found the issue. Please don’t hesitate to update if you need anything else.
Best regards,
IsmaelHi,
That is quite odd. We can’t find anything in your installation that could cause that issue. What’s in the htaccess file? Did you modify any of the shortcode files?
Best regards,
IsmaelHi,
That filter is use to add an attribute to the form submit button.
Did you set an event goal?
// https://support.google.com/analytics/answer/1032415?hl=en
Make sure that you’re using the correct ga library. Are you using this snippet?
// https://developers.google.com/analytics/devguides/collection/analyticsjs/
If so, you have to use the ga function instead of gtag.
// https://developers.google.com/analytics/devguides/collection/analyticsjs/events
Best regards,
IsmaelHey Sigrid,
Thank you for using Enfold.
That is the background color of the grid row cell. Have you tried adjusting that? The background color value is currently set to “#d6e2e6” instead of “#f2f6f7”.
Best regards,
IsmaelHey Steve,
Thank you for using Enfold.
Those features are not available in the theme by default, so you have to look for a plugin or scripts.
// https://wordpress.org/plugins/wp-live-chat-support/
Unfortunately, we don’t know of any plugin that has a live subscription waitlist.
Best regards,
IsmaelHi,
You can add this css code to adjust the header background color on scroll.
.header_color .header_bg { background-color: rgba(255,255,255,0.5); }Best regards,
IsmaelHi,
Try to replace that modification.
'random'=>'rand',.. with:
__('Sort randomly', 'avia_framework' ) =>'rand')),And then select the “Sort randomly” option.
Please note that there are hosting providers that disable this sorting option because of the performance cost of the running the query.
// https://wpengine.com/support/about-order-by-rand/
Best regards,
IsmaelHey extraeyes,
Thank you for using Enfold.
The default contact form element in the theme doesn’t have that feature. It can’t collect emails or store any data. Do you want your users to be able to subscribe to your newsletter or emails? That is possible with the mailchimp signup element or widget, but you have to generate an API key first.
// https://mailchimp.com/help/about-api-keys/
Best regards,
Ismael
