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Viewing 30 posts - 2,191 through 2,220 (of 66,126 total)
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  • in reply to: Debug errors sinse WP update #1471290

    Hi,

    As mentioned above, these are just notices, so there is no need to worry. Please let us know if you encounter this issue again.

    Best regards,
    Ismael

    in reply to: sizing .svg on telephone #1471289

    Hi,

    Thank you for the inquiry.

    You can also assign custom cssclass names to the Image element, allowing you to target them specifically. Please check the documentation below for more info: https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    The same issue occurred when we tried to import the demo using the XML files. Could you let us know where the site is hosted? Try to import the demo on a localhost environment and then transfer it to the live site using the Duplicator plugin.

    // https://wordpress.org/plugins/duplicator/

    Best regards,
    Ismael

    in reply to: Blanc Template: Veröffentlichung fehlgeschlagen. #1471287

    Hey ebenanders,

    Thank you for the inquiry.

    We can’t reproduce the issue on our end. Would you mind posting the login details in the private field and providing a screenshot of the error? You can upload and share the screenshot using platforms like Savvyify, Imgur, or Dropbox.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    It all worked well untill I changed the url of the website.

    How did you change the URL? Have you tried performing a search and replace in your database to update the old URL with the current one?

    // https://wordpress.org/plugins/better-search-replace/

    Please make sure to create a site backup before proceeding.

    Best regards,
    Ismael

    in reply to: remove no products found on woocommerce Taxonomy. #1471285

    Hi,

    Thank you for the update.

    You may need to modify the 404.php file and replace everything with this code: https://pastebin.com/p0M89m6J

    Best regards,
    Ismael

    in reply to: Full image on single post #1471284

    Hey xela,

    Thank you for the inquiry.

    You can add this filter in the functions.php file:

    add_action("ava_after_main_title", function() {
      global $avia_config;
    
      if( is_singular("post") ) {
        $avia_config['image_size'] = 'full';
        $avia_config['preview_mode']  = 'custom';
      }
    }, 10);

    Best regards,
    Ismael

    in reply to: Wrong thumbnail trying to load on Android phone #1471283

    Hi,

    One final question: on the ‘remove 495 image code’ if there were other sizes I wanted to get rid of, is this the code for multiple sizes?

    For other sizes, you can duplicate the if block.

    function avf_remove_specific_image_size_from_srcset( $sources, $size_array, $image_src, $image_meta, $attachment_id ) {
        if ( isset( $sources[495] ) ) {
            unset( $sources[495] );
        }
    
        if ( isset( $sources[295] ) ) {
            unset( $sources[295] );
        }
    
        return $sources;
    }
    add_filter( 'wp_calculate_image_srcset', 'avf_remove_specific_image_size_from_srcset', 10, 5 );
    

    Best regards,
    Ismael

    in reply to: I do not have the correct easy slider with all options #1471282

    Hi,

    Thank you for the info.

    The screenshot is from an old version of the theme. You can now specify the caption title and text in the Content > Caption toggle and adjust the layout in the Styling > Caption toggle. If you’re looking for more slider options, try the Layer Slider element.

    Best regards,
    Ismael

    Hi,

    Did they provide more info about the issue? As mentioned above, the theme doesn’t modify the cart and checkout pages. The plugin seems to be retrieving content from somewhere but unfortunately, we are not sure how this happens. Please reach out to the plugin developers and ask them how the plugin renders the cart table.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: WP Buchungssystem – Buchungskalender Veribo, Roland Murg #1471199

    Hey Dierkes,

    Thank you for the inquiry.

    The theme does not include any integrations for this plugin, so you won’t be able to access its features using the Advanced Layout Builder (ALB). You can still use the theme, but you’ll need to rely on the block editor or classic editor to fully utilize the plugin’s features.

    Best regards,
    Ismael

    Hi,

    Unfortunately, we are not familiar with the Visual Product Configurator extension. Have you tried contacting the plugin developer to ask how the plugin renders the product properties? It’s odd that it’s trying to render a full color section inside the cart table.

    Best regards,
    Ismael

    in reply to: Hero Image Issue #1471196

    Hi,

    Thank you for the update.

    We created a test page using the Fullwidth Easy Slider (see private field). Please make sure to set the Styling > Slides > Slideshow Image and Video Size settings to No Scaling.

    Best regards,
    Ismael

    in reply to: 404 Error with All Portfolio Links #1471194

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hey!

    That;’s odd. It’s trying to render a color section inside the wc-block-components-product-metadata container. Did you install another extension for the cart page?

    <div class="wc-block-components-product-metadata__description">
    
    <p><!-- close content main element -->
    
    </p><div id="av_section_1" class="avia-section av-1kyp15-9030148cefa3c746e7eea48a2f9eff09 main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap fullsize">
    <div class="container av-section-cont-open">
    <div class="template-page content  av-content-full alpha units">
    <div class="post-entry post-entry-type-page post-entry-16">
    <div class="entry-content-wrapper clearfix">
    <p>#top .av-special-heading.av-m36hux32-30fb6fe0a6b72a7cec61b44773014a1f{<br>
    padding-bottom:10px;<br>
    }<br>
    body .av-special-heading.av-m36hux32-30fb6fe0a6b72a7cec61b44773014a1f .av-special-heading-tag .heading-char{<br>
    font-size:25px;<br>
    }<br>
    .av-special-heading.av-m36hux32-30fb6fe0a6b72a7cec61b44773014a1f .av-subheading{<br>
    font-size:15px;<br>
    }</p></div></div></div></div></div></div>
    

    Best regards,
    Ismael

    Hey agenturwendt,

    Thank you for the inquiry.

    Did you add any custom scripts to the site? We are seeing this error on both the front-end and back-end.

    Uncaught SyntaxError: Invalid or unexpected token
    

    Have you tried deactivating the plugins temporarily?

    Best regards,
    Ismael

    in reply to: Special Heading on mobile size not changing #1471190

    Hi,

    Thank you for the info.

    The rotator text doesn’t resize correctly because of this css code:

    .av-rotator-container-inner span {
        font-size: 65px!important;
    }

    Please remove the css code or adjust it accordingly, and then make sure to purge the cache afterward.

    Best regards,
    Ismael

    in reply to: Creating a Child Theme After Creating modifications #1471188

    Hey rosiet5,

    Thank you for the inquiry.

    Did you modify any template files in the parent theme? If not, you can import the parent theme options after activating the child theme. You can also manually export the theme options, activate the child theme, and then import the theme options back. Make sure to create a backup or restore point before proceeding, just in case. For more info, please check the documentation below:

    // https://kriesi.at/documentation/enfold/child-theme/#how-to-install-the-child-theme

    Best regards,
    Ismael

    in reply to: Page Edits Stopped Saving (At Specific Point) #1471187

    Hi,

    Thank you for the update.

    We created a test page (see private field) using the Journey page as the template, and we were able to reproduce the issue. Unfortunately, we are not yet sure what is causing the error. Would it be possible to temporarily deactivate the plugins while testing?

    Best regards,
    Ismael

    in reply to: Support Qustion #1471185

    Hi,

    It works, but the images are too small in height. Can I still adjust the height in CSS?

    You may need to adjust the default size of the entry_without_sidebar thumbnail. Please add this filter in the functions.php file:

    function avf_customization_modify_thumb_size( $size ) {
          $size['entry_without_sidebar'] = array( 'width' => 9999, 'height' => 9999 );
          $size['entry_with_sidebar'] = array( 'width' => 9999, 'height' => 9999 );
          return $size;
    }
    
    add_filter( 'avf_modify_thumb_size', 'avf_customization_modify_thumb_size', 10, 1 );

    Then use the following plugin to regenerate the thumbnails:

    // https://wordpress.org/plugins/force-regenerate-thumbnails/

    IMPORTANT: Please make sure to create a site backup or restore point before proceeding.

    Best regards,
    Ismael

    in reply to: Bugs in my Enfold theme? Updating homepage crashes it. #1471184

    Hi,

    Thank you for the update.

    Adding invalid html is not a minor issue and should be avoided at all costs. It can not only break the builder but also affect the frontend. Please carefully review your html code before placing it on any of your pages. Use a validation tool or edit it using an IDE to make sure it’s correct.

    Best regards,
    Ismael

    in reply to: ENFOLD DEFAULT DEMO #1471183

    Hi,

    Thank you for the info.

    We were unable to reproduce the issue on a test page. Is this occurring on a specific page? Also, please make sure that the theme is updated from version 6.0.4 to the latest version, 6.0.6. And as recommended above, you may need to clone the site to a server with a standard WordPress setup without the extra configurations and redirects.

    Best regards,
    Ismael

    Hey Marcel,

    Thank you for the inquiry.

    The theme doesn’t extensively modify the cart and checkout pages. Could you provide a link to a product page with those properties and post a screenshot? We can’t find the shop page or any products that we can add to the cart.

    Best regards,
    Ismael

    in reply to: Wrong thumbnail trying to load on Android phone #1471181

    Hi,

    It seems to be loading the correct image (180x101px) on our end. Are you using any plugins related to images? Try to add this filter to force the browser to load the 180px image when the screen width is less than 768px.

    add_filter( 'wp_calculate_image_srcset_sizes', 'avf_wp_calculate_image_srcset_sizes_mod', 10, 2 );
    function avf_wp_calculate_image_srcset_sizes_mod( $sizes, $size ) {
        if ( 180 === $size[0] && 101 === $size[1] ) {
            return '(max-width: 768px) 180px, 700px';
        }
    
        return $sizes;
    }

    Best regards,
    Ismael

    in reply to: Change Woocommerce Thank you page title #1471180

    Hey westefan,

    Thank you for the inquiry.

    The woocommerce_endpoint_order-received_title filter should have worked. Could you provide a link to the site and upload a screenshot of the “Thank You” page?

    Best regards,
    Ismael

    Hi,

    We’ll keep the thread open. Please let us know if the issue occurs again.

    Best regards,
    Ismael

    in reply to: Page Edits Stopped Saving (At Specific Point) #1471178

    Hey soapboxstudio,

    Thank you for the inquiry.

    Did you add any custom html, code or embed any scripts in the page? Please try to temporarily remove the custom code, then save the page. Let us know of the result.

    Best regards,
    Ismael

    in reply to: Hero Image Issue #1471139

    Hey jnightingale,

    Thank you for the inquiry.

    Have you tried using the Fullwidth Easy Slider instead of the Fullscreen Slider? With the Fullwidth Easy Slider, the size of the slider will be calculated based on the dimensions of the images, rather than inheriting the size of the browser viewport.

    Best regards,
    Ismael

    in reply to: Bugs in my Enfold theme? Updating homepage crashes it. #1471138

    Hi,

    UPDATE: We created a test page using the home template with the correct html code: (see private field)

    Best regards,
    Ismael

    in reply to: Bugs in my Enfold theme? Updating homepage crashes it. #1471137

    Hi,

    Thank you for the update.

    The html is invalid again. The list (li) tags were not closed properly.

    
     	<li class=”check”>OWNED & OPERATED BY LOCAL EMERGENCY PHYSICIAN
    Utilizing experience gained over 20 years in emergency medicine.
    

    It should be:

    
     	<li>OWNED &#038; OPERATED BY LOCAL EMERGENCY PHYSICIAN
    Utilizing experience gained over 20 years in emergency medicine.</li>
    

    We didn’t see this content on the homepage. Even if the HTML isn’t causing any issues, you should avoid leaving unclosed HTML tags.

    Best regards,
    Ismael

Viewing 30 posts - 2,191 through 2,220 (of 66,126 total)