Hey jclark930inc,

Thank you for the inquiry.

We are unable to access the site because the SSL certificate has expired. Please contact your hosting provider to request a renewal of the certificate. Also, could you confirm the current version of the theme installed on your site? Please make sure that the theme is updated to version 6.0.6.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We encounter this error when we checked the site on Firefox.

Media error: Format(s) not supported or source(s) not found
Download File: https://eastnorwalkblue.markhannondesign.com/wp-content/uploads/2024/11/ENB-Hero-Video_HEVC.mp4

Firefox doesn’t support HEVC. You may need to encode your MP4 again to H.264 format or use third-party video hosting such as Youtube or Vimeo.

Best regards,
Ismael

Hi,

Thank you for the update.

But when I add your code to functions.php of the live site https://chiway.ch/diplom-lehrgaenge/akupunktur-und-tuina/#toggle-id-11 it doesn’t work in the same way… ?

It seems to be working as expected. The script should force the tab section to resize when the details or summary tab is clicked. Could you provide a short video clip of what is happening on your end?

Also: on both sites (development and live) when I open an ajax portfolio entry

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hey paoluccimarketing2015,

Thank you for the inquiry.

We can’t reproduce the same issue on our end but if you need to disable the dynamic content option, you can adjust the Enfold > Layout Builder > Custom Layout and Dynamic Content option, but this will also disable the Custom Layout feature. To disable the LayerSlider plugin, adjust the Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin settings to the second, third, or fourth option.

Best regards,
Ismael

Hey reqonsult,

Thank you for the inquiry.

The lists and content of table cells should inherit the default font size, which can be adjusted in the Enfold > General Styling > Typography panel. You can adjust the Default Content Font Size for different screen sizes as well.

Best regards,
Ismael

Hey mandystohry1,

Thank you for the inquiry.

Have you tried adjusting the Enfold > Main Menu > General > Menu Items For Mobile settings? Try setting it to the second option to activate the mobile menu for both tablet and phone views.

Best regards,
Ismael

Hey Nancy,

Thank you for the inquiry.

You may need to upload images with the same size and aspect ratio to make sure that all slides have the same height. Alternatively, you can try this css code, but it may slightly adjust the width of smaller images.

.avia-content-slider .slide-image, .avia-content-slider .slide-image img {
    max-height: 258px;
    width: auto;
}

Best regards,
Ismael

Hey final1967,

Thank you for the inquiry.

Have you tried adjusting the Blog Styling settings in the Enfold > Blog Layout panel? Let us know of the result.

Best regards,
Ismael

Hi,

for example horizontal photos are visible in their entirety because they are automatically adapted to the screen,

Some images appear fully visible on mobile because their aspect ratio differs from the phone browser’s viewport. In portrait mode, the viewport is taller than most images with a landscape proportion, making them fully visible. Please note that images automatically adjust to occupy the space of their parent container. If you want to control how the images are resized and make them fully visible on certain screens with different aspect ratio, you need to apply a custom css class name to them and adjust their width or height manually. For example, you can set the image width to 50%, and the image will resize proportionally to its height.

@media only screen and (max-width: 1366px) {
     /* Add your Mobile Styles here */
     .av-limit-image-height img.avia_image {
        width: 50%;
        margin: 0 auto;
    }
}

Again, you need to apply the class name “av-limit-image-height” to the Image element. However, focusing on whether the images are fully visible on load may not be necessary, as users can still scroll to view the content.

Best regards,
Ismael

Hey mary301187,

Thank you for the inquiry.

We can’t find this element in the shop page. Would you mind providing a screenshot of the “Lieferrückstand” text? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

Best regards,
Ismael

Hi,

Have you tried purging the cache? Could you provide a screenshot of how it’s currently displayed on your end, as well as another screenshot of how it should look? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshots.

Best regards,
Ismael

Hey tixxpff,

Thank you for the inquiry.

You can add this filter in the functions.php file to change the lightbox thumbnail size of the horizontal gallery:

function avf_alb_lightbox_image_size_mod($size) {
  return "full";
}
add_filter('avf_alb_lightbox_image_size', 'avf_alb_lightbox_image_size_mod', 10, 1);

Best regards,
Ismael

Hey BC-Clients,

Thank you for the inquiry.

Are you trying to decrease the space between the mega menu items? Try to add this css code:

#top #header .avia_mega_div > .sub-menu {
	padding: 2px 40px !important;
	border-top-width: 0;
}

And to adjust the style of the links, include this:

#header .mega_menu_title {
	margin-bottom: 8px;
	font-size: 13px;
	line-height: 1em;
	font-weight: 600;
	display: block;
	font-weight: 400;
}

You may need to leave the titles of the mega menu columns blank and add an actual menu item to each column.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We can’t reproduce the issue on our end. Please check the screenshot in the private field. Have you tried purging the cache, clearing your browser history, or testing the issue on a different device or browser?

Best regards,
Ismael

Hey MysticMimi,

Thank you for the inquiry.

The post is created using the Advanced Layout Builder (ALB) unlike the other posts, so you will need to apply the excerpt or summary manually. Edit the post, click on Screen Options at the top of the page, and enable the Excerpt option. Once enabled, you can scroll down and manually add the excerpt in the designated field.

Best regards,
Ismael