Hi,

Thank you for the update.

We can’t login using any of the account above. Please check the info carefully. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hey Todd Aumann,

Thank you for the inquiry.

It may depend on the complexity of the request or the layout that you’re aiming for. We can provide minor modifications to the theme, but custom features and support for third-party plugins are beyond the scope of our support. To learn more about the flex layout, please check this article: https://css-tricks.com/snippets/css/a-guide-to-flexbox/

Best regards,
Ismael

Hey Richard,

Thank you for the inquiry.

Where are you testing this? Please provide the page URL in the private field. Are you using the Advance Layout Builder for the posts? If yes, then you may need to define the excerpt manually in the Excerpt field.

Best regards,
Ismael

Hey Todd Aumann,

Thank you for the inquiry.

The theme doesn’t have a specific element for Flex layout at the moment, aside from the Grid Row and Column elements. So, if you need a complex Flex layout, you may need to implement it manually using custom css and html.

Best regards,
Ismael

Hi,

The modifications made in the Quick CSS field should be preserved after an update. You don’t need to add it again.

Best regards,
Ismael

Hi!

Thank you for the info @Guenni007.

Cheers!
Ismael

Hey Sebastian,

Thank you for the inquiry.

Are you using a plugin for this? Please provide the name of the plugin and the site URL in the private field. For additional assistance, please contact the plugin developers.

Best regards,
Ismael

Hi,

How can I place the icon in the middle?

Make sure the background-position is set to center center, and adjust the value of the background-size property if you need to reduce the size of the images.

Example:

div[data-av_icon="\e804"] {
    content: " ";
    background-image: url(/wp-content/uploads/2024/12/Goering_Icon5_eKey_farbig_RGB.png) !important;
    background-size: 50%;
    background-repeat: no-repeat;
    font-size: 0 !important;
    background-position: center center;
}

Best regards,
Ismael

Hi,

Thank you for the update.

Did you figure out the issue? The pages are now displaying correctly, and the reCAPTCHA feature seems to be working as expected. Please check the test page in the private field.

Best regards,
Ismael

Hi,

Thank you for the screenshot.

The PDF button is now visible below the product image. Please check the screenshot in the private field. Did you figure it out?

Best regards,
Ismael

Hey Nick_Skehan,

Thank you for the inquiry.

Where do you get the userData? We can help you with minor modifications to the theme, but the behavior or feature you’re after seems a bit beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable. Please check the link below: https://kriesi.at/contact/customization

Best regards,
Ismael

Hi!

Thank you for the update.

Glad to know that this partially works now. Where can we check this? Please provide the site URL in the private field.

Best regards,
Ismael

Hey Lyndon,

Thank you for the inquiry.

We were able to validate the reCAPTCHA keys, but we couldn’t check the contact page because it redirects to a 404 error. We also tried recreating the contact page but couldn’t publish any new pages for some reason. Where can we check the issue? Please try updating the theme to version 6.0.8 and temporarily disable all plugins to troubleshoot.

Best regards,
Ismael

Hey dorisb123,

Thank you for the inquiry.

It seems to be working correctly on our end. Have you tried editing the page and the Button element in the Advanced Layout Builder (ALB)? To adjust the menus, go to Appearance > Menus in your dashboard. Please provide the site URL in the private field so that we can inspect the issue further.

Best regards,
Ismael

Hi,

Thank you for the update.

There’s no way to prevent the theme from creating the section container for orphaned elements or elements that are not wrapped in a Color Section element. You may need to adjust the script above to account for this. Unfortunately, this would require significant modifications, which are beyond the scope of support.

Best regards,
Ismael