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Viewing 30 posts - 19,171 through 19,200 (of 66,702 total)
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  • in reply to: Video doesnt play #1170655

    Hi,

    The video seems to be loading properly on Firefox, but it takes quite a while because the video file size is a bit huge — 646.838764 MB to be exact. It’s the same when we try to load the video separately. (see private field)

    You should consider replacing it with a shorter video and make sure that it is properly compressed so that the file size is smaller.

    Best regards,
    Ismael

    in reply to: Usage of "aviaCookieSilentConsent"?? #1170651

    Hi,

    Thank you for following up.

    The Usage unknown text is automatically designated to cookies that were not generated by the theme. If you want to describe these cookies, use the avf_privacy_cookie_infos filter. Please check the snippet below as an example.

    add_filter("avf_privacy_cookie_infos", function($infos, $class) {
    	$infos['custom_cookie_name'] = __( 'A custom cookie', 'avia_framework' );
            $infos['_ga'] = __( 'A cookie from the good guys at Google', 'avia_framework' );
    	return $infos;
    }, 10, 2);
    

    Best regards,
    Ismael

    in reply to: Doesnt display correct on mobile #1170645

    Hi,

    How would you like the captions to display inside the slider on mobile view? The caption area can’t contain that amount of text, so you should consider adjusting it, hiding the text completely on mobile view, or replace the current slider with a Fullscreen Slider so that you will have more space for the captions. Or as previously suggested, you can add another slider or a different element and change the content a bit to display the information properly on mobile view.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Smaller logo on mobile #1170619

    Hi,

    Awesome! Glad we could be of help. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Modifications to Post Slider #1170618

    Hey Joe,

    Thank you for the inquiry.

    1.) Did you define the excerpt manually? You won’t be able to control the excerpt length if the summary was added manually.

    2.) You have to modify the wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\postslider\postslider.php file directly in order to change the read more text. Look for this code around line 639:

    $permalink = '
    <div class="read-more-link"><a href="' . get_permalink( $the_id ) . '" class="more-link">' . __( 'Read more', 'avia_framework' ) . '<span class="more-link-arrow"></span></a></div>
    ';
    

    3.) Use the avf_default_icons filter to change the default icon of next and previous navigation. Usage example can be found in the following documentation.

    // https://kriesi.at/documentation/enfold/icon/#change-icon-used-for-standard-theme-elements-

    Best regards,
    Ismael

    in reply to: Enfold and WPML Language mix since WPML 4.3.5 #1170614

    Hi,

    Thank you for the info.

    The MZ OBFV plugin for Woocommerce alters the default price markup, but it doesn’t contain any translation for the string. You’ll find the modification in the plugins/mz-obfv-framework/inc/mz-obfv-woocommerce.php file inside the mz_obfv_woocommerce_variable_price_format function around line 1947.

       //https://iconicwp.com/blog/change-price-range-variable-products-woocommerce/
    $prefix = sprintf('%s ', __('From', 'obfv'));
    

    You may need to add your own translations or ask the the plugin author for additional info.

    Best regards,
    Ismael

    in reply to: Site became saddenly slow on mobile #1170602

    Hi,

    Thank you for the update.

    According to the page speed insight tool, you have to eliminate render-blocking resources such as non-critical stylesheets and scripts. You won’t be able to do this with the theme without manual modification, so the easiest solution is to enable file compression as suggested by the tool.

    There are a number of WordPress plugins that can help you inline critical assets or defer less important resources. Beware that optimizations provided by these plugins may break features of your theme or plugins, so you will likely need to make code changes.

    // https://wordpress.org/plugins/search/critical+css/
    // https://wordpress.org/plugins/search/defer+css+javascript/

    If you don’t want to install a plugin, go to the Enfold > Performance panel, then look for the File Compression settings.

    Best regards,
    Ismael

    in reply to: How to change breakpoint on table? #1170595

    Hi,

    Thank you for following up.

    You can use this css code to adjust the breakpoint of the table element so that it responds the same as it does on mobile view.

    @media only screen and (max-width:1600px) {
     .responsive div .avia_responsive_table .avia-data-table table,
     .responsive div .avia_responsive_table .avia-data-table tbody,
     .responsive div .avia_responsive_table .avia-data-table tr,
     .responsive div .avia_responsive_table .avia-data-table td,
     .responsive div .avia_responsive_table .avia-data-table th {
      display:block;
      border-top:none;
      border-right:none;
      border-left:none;
      text-align:center
     }
    }

    Best regards,
    Ismael

    in reply to: Translate "leave a review, write a comment" #1170593

    Hey Melanie,

    Thank you for the inquiry.

    Do you see the string or text when you search for it in the loco translate panel? Please provide a link to the page containing the text so that we can inspect it. And if possible, please post the login info in the private field so that we can check the settings.

    Best regards,
    Ismael

    in reply to: Footer not the same on all pages? #1170592

    Hi,

    Thank you for the update.

    It seems to be working properly when the masonry gallery is placed outside the grid row element. Please check the link in the private field.

    Best regards,
    Ismael

    in reply to: Can't display Cookie Consent Message Bar #1170588

    Hi,

    Thank you for the info.

    We can’t seem to reproduce the issue on our end. The heading element is not linked, or the Header Text Link? option is set to No link by default.

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    We just found out that the product_visibility taxonomy is by default not publicly accessible, but you can use the following filter to adjust its parameters.

    add_filter('woocommerce_taxonomy_args_product_visibility', function($args) {
    	$args['public'] = true;
    	return $args;
    }, 10, 1);

    Add it in the functions.php file.

    Best regards,
    Ismael

    in reply to: Strange shortcode behavior #1170586

    Hi,

    Thank you for following up.

    We can’t access the site using the login credentials above. Please check the info carefully or provide another login account.

    Best regards,
    Ismael

    Hi,

    Try to use this css code to hide the default input field or checkbox.

    .wcpf-field-checkbox-list .wcpf-checkbox-list .wcpf-checkbox-item .wcpf-input-container .wcpf-input {
    	display: none !important;
    }

    Best regards,
    Ismael

    in reply to: Main Menu Button "float: right" not working #1169231

    Hi,

    We moved the css code inside the css media query for mobile view. This should fix the desktop issue and place the ticket button between the logo and the mobile menu.

    Thank you for your patience.

    Best regards,
    Ismael

    Hey vantagepointmg,

    Thank you for the update.

    Are you referring to the text alignment of the filters? If so, then you can use the following css code to adjust the default text alignment.

    .sidebar_left.sidebar {
    	text-align: left;
    }

    Best regards,
    Ismael

    in reply to: different editors on mobile and desktop #1169228

    Hey comelen,

    Happy 2020!

    This should be possible with the help of a little snippet. You can set the site to redirect to a different page on mobile view. The following thread will show exactly how it can be done.

    // https://wordpress.stackexchange.com/questions/189767/redirect-to-other-page-when-mobile

    Best regards,
    Ismael

    in reply to: Privacy and Cookies setting #1169226

    Hey Dabongu,

    Thank you for the inquiry.

    The analytics scripts will still be added to the site but it won’t proceed unless the user accepted the cookies, or unless the ga-disable property is not set.

    // https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out

    Where can we see the issue? Please provide a link to the site.

    Best regards,
    Ismael

    in reply to: Can´t edit text on the pages #1169224

    Hi,

    Thank you for the update.

    You have to upgrade the theme from version 4.4.1 to 4.6.4. The update should fix the issue with the editor.

    Best regards,
    Ismael

    in reply to: Logo Not Displaying In Full Size #1169223

    Hi,

    Thank you for following up.

    We adjusted the logo URL in the theme options manually. The original version of the logo should be displaying properly in the site now.

    Best regards,
    Ismael

    in reply to: H1 heading on tags/category-./author pages #1169222

    Hey marcoabis81,

    Happy new year!

    Yes, this is possible. You can use the avf_customize_heading_settings to adjust the default markup of the headings. Usage example can be found in the following thread.

    // https://kriesi.at/support/topic/timeline-milestone-h2-and-h3-tags-how-can-i-delete/#post-1098165

    Best regards,
    Ismael

    in reply to: Archive on mobile does not show pic #1169221

    Hi,

    It is possible but the settings will be applied to desktop and mobile view. Set the Enfold > Blog Layout > Blog Layout settings to Single author, big preview pic. That should adjust the default layout of the archive pages.

    If you want to remove the square image on mobile view, add this css code.

    @media only screen and (max-width: 767px) {
        .small-preview {
    	display: none !important;
        }
    }

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Coming Soon Page on Mobile #1169220

    Hey SK722,

    Thank you for the inquiry.

    Upload a transparent logo in PNG format so that it doesn’t cover the background image. And don’t forget to remove the browser cache before checking the page again.

    Best regards,
    Ismael

    Hey marisjawigmore,

    Thank you for the inquiry.

    You can select the original version of the image in the media library before setting it as the logo. Just make sure that the site is using the latest version of the theme, 4.6.4.

    Best regards,
    Ismael

    Hey Maiko,

    Thank you for the inquiry.

    The site contains an older version of the theme 4.0.2, so it has to be upgraded to the latest version 4.6.3.1. The upgrade might help remove the gap between the header and the main container.

    Best regards,
    Ismael

    Hey Marc,

    Thank you for the inquiry.

    We activated the v2 version of the spam protection but we don’t see any notification below the contact form button. Are you using a third party plugin before?

    Best regards,
    Ismael

    in reply to: How to turn off preload / preload effect on portfolio grid? #1169042

    Hi,

    Thank you for the update.

    You can use the following css code to disable the fade in animation of the grid items.

    .js_active .grid-image {
    	opacity: 1;
    }

    Best regards,
    Ismael

    in reply to: Size of background menu on :hover #1169041

    Hi,

    Thank you for the update.

    This css code should help adjusts the menu style.

    .av-main-nav > li {
    	top: 60px;
    }
    
    .av-main-nav > li > a .avia-menu-text {
    	position: relative;
    	top: 0;
    }
    
    #top #header .av-main-nav > li > a {
    	height: 30px !important;
    	line-height: 30px !important;
    }

    Best regards,
    Ismael

    Hi,

    We are away for the holidays, so we won’t be able to check it this time. We’ll be back again on January. Please provide another account then. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Problems with registering a new account #1169004

    Hi,

    Is it working properly when the Varnish plugin is disabled? Unfortunately, we are not really sure what’s causing that issue, so additional info from the plugin developers will really help. Please try to contact them when you have the time.

    Thank you for your patience.

    Best regards,
    Ismael

Viewing 30 posts - 19,171 through 19,200 (of 66,702 total)