Hi,

Sorry for the delay. The page doesn’t break if we removed the [MEC] shortcodes (see private field). Looks like the shortcode prematurely closes one of the containers causing the 1/3 column to get wrapped inside the 2/3 column. Please contact the plugin author for more info. They should be able to inform us how to manipulate the markup of the shortcode or plugin.

Best regards,
Ismael

Hi,

Thank you for the update.

Looks like you’ve managed to upgrade the theme to the latest version. The site now contains version 4.7.2, but you can still upgrade it to version 4.7.3. Please let us know if you need further assistance.

Best regards,
Ismael

Hi,

We would like to check one of the galleries, but the plugin is not installed in the site anymore. Please install it again and create a test page so that we can check the issue.

FYI, we don’t provide support for third party plugins as stated on our support policy for apparent reasons, but we will try to help as much as we can. Please contact the plugin author for additional assistance.

Have you tried using the Gallery or Slider elements from the advance layout builder?

Best regards,
Ismael

Hi,

Thank you for the update.

We added the following code in the Quick CSS field to fix the issue on mobile view temporarily.

.avia-icongrid-tooltip li article {
	position: relative;
	min-height: 250px;
}

We will also report the issue to our channel and let you know if an actual fix is ready.

Best regards,
Ismael

Hi,

Sorry for the delay. You can use the following css code to show the social icons on mobile view and move it to the left of the burger menu.

@media only screen and (max-width: 767px) {
    .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
	display: block;
	position: absolute;
	left: auto;
	right: 120px;
	width: 120px;
        top: 60px;
    }

    #top .av_header_with_border.av_header_transparency #menu-item-shop.cart_dropdown {
	position: absolute;
	right: 65px;
	top: 3px;
    }
}

Best regards,
Ismael

Hi,

Sorry for the delay. We still don’t know why the css compression breaks the cookie consent tabs. This is actually the first time that we encountered the issue. Temporarily, we disabled the theme’s css/js compression and installed the Autoptimize plugin instead. It’s the same as having the theme’s file compression enabled with the added advantage of being able to optimize the html and more.

Best regards,
Ismael

Hi,

Sorry for the delay. We can’t reproduce the issue on the site anymore — Woocommerce is active. Is this fixed?

Best regards,
Ismael

Hi,

Thank you for the info.

This is possible but you have to modify the config-templatebuilder > aviashortcodes > av-helper-slideshow.php file, manually fetch the image caption and include it in the slider template. The caption markup is inside the default_slide function around line 321:

$caption = trim($slide->post_excerpt) ? '
<div class="avia-caption capt-bottom capt-left">
<div class="avia-inner-caption">'.wptexturize($slide->post_excerpt)."</div>
</div>
": '';

These functions should help.

// https://codex.wordpress.org/Function_Reference/wp_get_attachment_metadata
// https://developer.wordpress.org/reference/functions/wp_get_attachment_caption/

Best regards,
Ismael

Hey geraldinetay27,

Thank you for the inquiry.

The items are not aligning properly because the image of the sixth item is smaller than the others. To fix the issue, you can either resize the image of the sixth item or apply a minimum height to the masonry items using css.

.av-masonry-col-3 .av-masonry-entry:not(.av-masonry-item-no-image) {
	min-height: 245px;
}

Best regards,
Ismael

Hey sdesign-web,

Thank you for the inquiry.

We are able to reproduce the issue in your installation, but we haven’t figured out what’s causing it. Deactivating the plugins and the performance options didn’t help. Did you add any custom modifications that we may not know of?

Best regards,
Ismael

Hi,

Thank you for the update.

You can use the Layer Slider instead of the theme’s slider elements. Create a new slider, add a new Video/Audio layer, set the width and height to 100% so that it inherits the dimension of the slider, then toggle or enable the Use this video as slide background option. You probably don’t have to set the dimension after enabling the background option, but we just added it in case the layer doesn’t resize automatically.

Best regards,
Ismael

Hi,

Sorry for the delay. You can enable the audio but the media file will not automatically play on page load. This is due to the recent changes in the browsers’ autoplay policy.

// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Chrome’s autoplay policies are simple:

Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
The user has added the site to their home screen on mobile or installed the PWA on desktop.
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

Best regards,
Ismael

Hi,

You have to use the category slug instead of its ID, so if the category name is “math” for example, the URL should look something the following.

https://siteeu/tit-6?psort=math

You can use this snippet in the functions.php file instead of the previous one.

add_action('wp_footer', 'ava_auto_click');
function ava_auto_click() {
	if(!$_GET["psort"]) return;	
?>
		<script>
        (function($){	
            $(window).load(function() {
<?php echo '$(".'. $_GET["psort"] .'_sort_button").trigger("click");'; ?>
            });	
        })(jQuery);
        </script>
<?php
}

Best regards,
Ismael

Hi,

You’re welcome!

Yes, the translations should still work after the update because we added a language or locale path in the child theme directory.

Best regards,
Ismael

Hi,

Thank you for the clarification.

What is the actual name of the language file?

This is what we see in the de_DE.po file.

#: includes/admin/register-admin-options.php:1291
msgid "In case you deal with any EU customers/visitors these options allow you to make your site GDPR compliant."
msgstr "Wenn du es mit EU Kunden/Besuchern zu tun hast, erlauben es dir diese Optionen, deine Seite DSGVO-konform zu machen."

#: includes/admin/register-admin-options.php:1292
msgid "The following default text will be applied if you leave the textfields empty:"
msgstr "Der folgende Standardtext wird angezeigt, wenn du die Textfelder leer lässt:"

#: includes/admin/register-admin-options.php:1315
msgid "Attention: You need to set a Privacy Policy page here to activate these features:"
msgstr "Achtung: Du musst hier eine Datenschutzrichtlinie einrichten, um diese Funktionen zu aktivieren:"

#: includes/admin/register-admin-options.php:1315
msgid "Set Privacy Policy"
msgstr "Datenschutzrichtlinie festlegen"

#: includes/admin/register-admin-options.php:1321
msgid "Attention: You need WordPress version 4.9.6 or higher to use these features"
msgstr "Achtung: Du benötigst WordPress Version 4.9.6 oder höher, um diese Funktionen nutzen zu können"

#: includes/admin/register-admin-options.php:1336
msgid "A short message that can be displayed below forms, along with a checkbox, that lets the user know that he has to agree to your privacy policy in order to send the form. See default text above if you leave empty."
msgstr ""

#: includes/admin/register-admin-options.php:1340
msgid "Append a privacy policy message to your comment form?"
msgstr "Eine Datenschutzrichtlinie in dein Kommentarformular hinzufügen?"

Best regards,
Ismael