Hi,

So what do I need to do?? And did it delete some files which shouldn’t have been deleted??

The option will only delete the merged or compressed files generated by the theme and since you’re not using the theme’s file compression options, you can disable it. You can always manually delete the merged files in the wp-content > uploads > dynamic_avia folder if necessary.

Best regards,
Ismael

Hi,

Thank you for the info.

The h1 is not responding or resizing properly because of its inline height property, which is set to 55px. You should remove the height and the let browser resize it.

<h1 style="margin-left: 55px; position: relative; top: -10px;">Your text</h1>

You should also remove the css code and horizontal separator below the h1 to lessen the gap between the headings.

.responsive #top .dq-no-overlap-2nd-h1 h1 {
	margin-bottom: 50px;
}

It should look like the screenshot below once all of the above is done.

Best regards,
Ismael

• This reply was modified 6 years ago by Rikard.

Hi,

Thank you for the info.

We adjusted the code in the Quick CSS field a bit. The blue gap or space is now removed.

@media only screen and (max-width: 767px) { 
     #top .av-submenu-container.av-sticky-submenu {
	position: relative !important;
	top: 0 !important;
    }

    #top .sticky_placeholder {
	display: none;
    }
}

Best regards,
Ismael

Hey Dundee,

Thank you for the inquiry.

It actually depends on the value set in the Enfold > General Layout > Dimension > Maximum Container width option. If it is set to the default value, which is 1310px, then using a 700px wide image should be enough for the 1/2 columns — around 450px for 1/3. For full width elements, try to resize the images based on the standard or popular screen sizes used nowadays.

// https://gs.statcounter.com/screen-resolution-stats

Based on the stats, using an image that is 1920px in width should be enough to cover all screen sizes.

Best regards,
Ismael

Hi,

Yes, you should use the code that we provided above. I actually forgot if I really added the code yesterday. Sorry about that. But I’m quite sure I didn’t add the second one, so it’s probably placed by someone else.

Thank you for your patience.

Best regards,
Ismael

Hi,

Glad to know that the theme is now updated. Now to fix the new errors, we need to be able to edit the files in the Appearance > Editor panel or directly in the file server. Please provide the FTP details in the private field or enable Appearance > Editor panel in the dashboard.

Did you create a copy of the header.php or any template file in the child theme? If yes, then you have to update those files as well.

Thank you for your patience.

Best regards,
Ismael

Hi,

Yes, that should work fine. Please delete the cache and try to enable the File Compression settings again. Let us know if the site still generates multiple copies of the merged files.

Thank you for your patience.

Best regards,
Ismael

Hey paraherbscbg,

Thank you for the inquiry.

We haven’t really used the plugin before, but we’ll try to help as much as possible. Any insights or info from the plugin developer will definitely help.

Where can we see the issue? Please create a test page and post the details in the private field including the login info.

Best regards,
Ismael

Hi,

Thank you for info.

Can we deactivate the plugins temporarily? We can’t reproduce the issue on our end, so it’s possible that this is an issue with the shop extensions.

Best regards,
Ismael

Hi,

The modified version of the default-template.php file is located in the enfold > config-events-calendar > views folder — in the parent theme. You have to create a copy of the template file and place it inside the tribe > events > v2 folder inside the child theme directory.

Best regards,
Ismael

Hi,

Sorry for the confusion. We will forward this thread to our channel and discuss if we should include this feature in the theme. For now, you will have to manually edit the files as suggested in the previous threads.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for following up.

About updating the theme. In the Kriesi dashboard it shows “No Updates available. You are running the latest version! (4.6.3.1)”?!

You may have to update the theme manually via FTP if the latest version is not showing in the dashboard. Please check the documentation below for more info.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

This is rarely the case, but you can also try and clear the transients to force the update to show in the dashboard.

// https://wordpress.org/plugins/artiss-transient-cleaner/

We can’t still access the dashboard using the login URL above.

Best regards,
Ismael

Hi,

You’re welcome! Glad it’s working.

You can use this css code to remove the blank space above the banner or slider without affecting how the slider display on IE.

#main > .container_wrap.fullsize:nth-child(1) {
	display: none !important;
}

#main #full_slider_1 {
        display: block !important;
}

Best regards,
Ismael

Hi,

Thank you for the info.

The add to cart button is working properly when the WPML plugin is disabled. Did you create a backup or a restore point of the site? We would like to temporarily disable the theme and check if the issue happens when a default theme is activated.

Best regards,
Ismael

Hey pauljhickey,

Thank you for the inquiry.

We’ll pass this issue to our channel and provide a definite fix as soon as possible. For now, try to edit the enfold\config-templatebuilder\avia-template-builder\php\element-manager.class.php file, and look for the update_option function around lines 1343 and 1371.

if( ! update_option( $key, $entry ) )

This saves the element usage (alb_usage) in the database and to prevent it from loading automatically when WordPress starts, we’ll set the autoload parameter to false. Replace the code with:

if( ! update_option( $key, $entry, false ) )

Let us know if it helps alleviate the issue.

Best regards,
Ismael