Forum Replies Created

Viewing 30 posts - 19,111 through 19,140 (of 66,702 total)
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  • in reply to: Linked Image Overlay #1171676

    Hi,

    Thank you for the update.

    The recent changes in the Quick CSS field is still not included in the dynamic stylesheet. (see private field)

    Can we access the file server? Please post the FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Hover on overlay and title with blog grid layout #1171675

    Hi,

    Thank you for the clarification.

    Try to add the following snippet in the functions.php to trigger the overlay effect as soon as you hover the post title.

    function ava_custom_script_mod(){
    ?>
    <script>
    (function($){
       $('.slide-content').on('mouseover', function() {
          $(this).prev('.slide-image').trigger('mouseenter');
       });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_mod');
    

    Best regards,
    Ismael

    in reply to: Mobile header dissapeared. #1171674

    Hi,

    Thank you for the update.

    The mobile menu and cart icons are now visible in the site. Is this fixed? Please try to remove the browser cache or view the site on incognito mode.

    Best regards,
    Ismael

    in reply to: How to replace rather than add to enfold sidebar? #1171673

    Hi,

    Thank you for following up.

    You should add it in the child theme’s functions.php file. It will remove the default sidebar navigation in the specified pages.

    Best regards,
    Ismael

    in reply to: SKU field missing under Product Data #1171439

    Hey kellyCraftMedia,

    Thank you for the inquiry.

    Where can we see the issue? Are you referring to the actual SKU field in the product editor? The theme doesn’t really have any function or feature that would remove that field, so it’s probably an issue with another plugin or script. Have you tried to temporarily deactivate the third party extensions of the shop plugin?

    Best regards,
    Ismael

    in reply to: Color Section Won't Display Background Image #1171433

    Hi,

    Alright. Thank you for following up. Please post the login details in the private field and then we’ll inspect the site. Make sure that the Appearance > Editor panel is accessible so that we can edit the files if necessary.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you add other script in the functions.php file? Please post the login details in the private field. We’ll try to check the site.

    Best regards,
    Ismael

    Hey mtnet,

    Thank you for the inquiry.

    Try to set the Background Repeat settings of the color section to Stretch to fit. This will automatically resize the background image to cover the whole container.

    Best regards,
    Ismael

    in reply to: Error showing #1171344

    Hi,

    Thank you for the update.

    Try to delete the font manually from the wp-content > uploads > avia_fonts folder. There should be a list of folders inside that directory.

    Best regards,
    Ismael

    in reply to: Strange shortcode behavior #1171343

    Hi,

    Thank you for the update.

    Try to convert the elements into an actual list. We modified the first list as an example.

    <ul style="list-style: none;">
     	<li>[av_font_icon icon='ue812' font='entypo-fontello' style='' caption='' link='' linktarget='' color='#81d742' size='20px' position='left' custom_class='' av_uid='av-51pdyn0'][/av_font_icon]Sold at face value (original price)</li>
     	<li>[av_font_icon icon='ue812' font='entypo-fontello' style='' caption='' link='' linktarget='' color='#81d742' size='20px' position='left' custom_class='' av_uid='av-4jmtlx8'][/av_font_icon]Better availability than English site</li>
     	<li>[av_font_icon icon='ue813' font='entypo-fontello' style='' caption='' link='' linktarget='' color='#dd3333' size='25px' position='left' custom_class='' av_uid='av-3xls858'][/av_font_icon]Difficult to impossible to use for non-residents of Japan</li>
     	<li>[av_font_icon icon='ue813' font='entypo-fontello' style='' caption='' link='' linktarget='' color='#dd3333' size='25px' position='left' custom_class='' av_uid='av-cscs4c'][/av_font_icon]Sells out quickly</li>
    <ul>
    

    Best regards,
    Ismael

    in reply to: Trying to add hover arrow to submit input buttons #1171342

    Hey HU_Dallas,

    Thank you for the inquiry.

    You can’t create pseudo elements in an input or form field. Try this css code instead.

    .form_element:nth-child(6)::before {
    	content: '';
    	opacity: 0;
    	position: absolute;
    	right: 180px;
    	font-family: 'entypo-fontello';
    	top: 15px;
    	z-index: 100;
    	color: white;
    	transition: all 0.1s linear;
    }
    
    .form_element:hover::before {
            opacity: 1;
    }

    Best regards,
    Ismael

    in reply to: Featured slider caption date post #1171340

    Hi,

    Thank you for the update.

    Would you like to move the date before the title? Adding the following snippet in the functions.php file should help.

    // custom script
    function ava_custom_script_mod(){
    ?>
    <script>
    (function($){
       $('.slide-entry').each(function() {
           var meta = $(this).find('.slide-meta'),
               img  = $(this).find('.slide-image');
               meta.insertAfter(img);
       });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_mod');

    Best regards,
    Ismael

    in reply to: Color Section Won't Display Background Image #1171339

    Hi,

    Thank you for the update.

    Looks like the background image of the start section is incorrect. It’s an svg file.

    background-repeat: no-repeat;
    background-image: url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E);
    background-attachment: scroll;
    background-position: center center;

    Is that the correct URL? Please try to set the background image again.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    How did you add the Instagram feed? And regarding the variation images, by default there should be a reset button to clear the variation selection but it’s currently hidden. Are you using an extension for the variable buttons? You can add this css code to display the clear or reset button back.

    .reset_variations {
    	display: block !important;
    	visibility: visible !important;
    }

    Best regards,
    Ismael

    in reply to: Plugin to share articles #1171320

    Hey wtek,

    Thank you for the update.

    You can manually apply links to some elements in the builder, e.g., Image, Icon and Sliders. If you want to add a text above these elements, use the Text or Code block element.

    Let us know if that’s what you are intending to do.

    Best regards,
    Ismael

    in reply to: Google reporting /?s= pages in GSC #1171319

    Hey!

    Blocking Google from the page doesn’t remove the page from the index.

    You can ask google to re-crawl the site or validate the fix that you have implemented for the errors or warnings. Please check these articles.

    // https://support.google.com/webmasters/answer/7440203?hl=en > Details page section
    // https://support.google.com/webmasters/answer/6065812?hl=en

    Make sure that the robot.txt rule is set before doing so.

    Cheers!
    Ismael

    in reply to: Images not showing #1171317

    Hey jadkins77,

    Thank you for the inquiry.

    We didn’t find any grid row element in the home page, so we created a test page, added a grid row element and apply a background image to one of the cells and it seems to be working properly. Please check the private field.

    Best regards,
    Ismael

    in reply to: Video doesnt play #1171315

    Hi,

    Thank you for the update.

    What’s wrong with the privacy options? Would you like the video to load automatically even before the users accepted the cookies? If you are, then you can set the Default Cookie Behavior to the first option. This will silently enable services such as those from Youtube or Vimeo on page load.

    Best regards,
    Ismael

    in reply to: Linked Image Overlay #1171313

    Hi,

    Thank you for the update.

    The recent changes in the Quick CSS field are not being included in the dynamic stylesheet. Please go to the wp-content > uploads > dynamic_avia folder and rename the enfold_child.css file. Avoid deleting it because we might not be able to regenerate it back. After that, go back to the theme options and toggle any settings to regenerate the dynamic stylesheet.

    Best regards,
    Ismael

    in reply to: Use of the word "Get" in text block breaks up the ALB #1171309

    Hi,

    Thank you for the info.

    Have you tried updating PHP from 7.2 to 7.3? It might help fix the issue. And please enable the debug mode so that we can check the error logs.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_log

    Best regards,
    Ismael

    in reply to: COLORS ICON MENU MOBILE #1171302

    Hi,

    Thank you for the update.

    Could you give us a screenshot of the issue? You can use imgur or dropbox for the screenshot. Meanwhile, I’ll ask the team to check the thread so that they can inspect the site on a Safari browser.

    Best regards,
    Ismael

    Hey Julian,

    Thank you for the inquiry.

    Try to edit the functions-enfold.php file and look for this code around line 332:

    $post_type = $image ? "" : get_post_format($post->ID) != "" ? get_post_format($post->ID) : "standard";
    

    Replace it with:

    $post_type = $image ? "" : ( get_post_format($post->ID) != "" ? get_post_format($post->ID) : "standard" );
    

    Best regards,
    Ismael

    in reply to: How to change breakpoint on table? #1171299

    Hi,

    Thank you for following up.

    Did you place the code inside the css media query?

    @media only screen and (max-width:1600px) {
       /* style here */
    }

    Please make sure that there are no missing curly braces. Or post the login details in the private field so that we can check it.

    Best regards,
    Ismael

    in reply to: Different look: Preview and Website #1171298

    Hi,

    Thank you for the update.

    The site doesn’t contain the latest version of the theme. Please update the theme from v4.5.7 to the most recent version 4.6.4. The upgrade should help get rid of the animation issues.

    Best regards,
    Ismael

    in reply to: Site became saddenly slow on mobile #1171297

    Hi,

    Thank you for following up.

    Yes, it is safe. The compression is actually enabled automatically when you install the theme, but it’s not typical to merge css and js files by default, so you can always toggle it if you wish. Let us know if something breaks after enabling the compression so that we can check it.

    Best regards,
    Ismael

    in reply to: Enfold and Hustle Pro Plugin #1171296

    Hey freigeist,

    Thank you for the inquiry.

    We haven’t used this plugin before and it seems no one else here in the forum reported anything about it. Where can we see the issue? Please provide a link to a test page so that we can inspect the element. And please keep in touch with the plugin developers for additional help.

    Best regards,
    Ismael

    in reply to: Page Sidebar not showing #1171021

    Hi,

    Thank you for the update.

    The pages are set to have no sidebar by default. Please set the Enfold > Sidebar Settings > Sidebar on Pages settings accordingly. If you want to enable the sidebar on a particular page manually, make sure that the first Sidebar Settings in the Layout panel is set to left or right sidebar.

    Best regards,
    Ismael

    in reply to: Pixelated Logo Macbook Pro #1171013

    Hey beachcitiescryo,

    Thank you for the inquiry.

    The size of the logo used in the site is 300x87px. Please try to resize the original image to 600x172px, upload it again, then make sure that the original size of the logo is selected instead of the thumbnail versions.

    Best regards,
    Ismael

    in reply to: Cookie Consent Schema Markup of WebPage/BlogPosting #1171010

    Hey havi,

    Thank you for the inquiry.

    Is that the home page? We didn’t find any errors in it when we tested it in the structured data testing tool.

    Best regards,
    Ismael

    in reply to: Angular theme to Enfold Portfolio theme #1171009

    Hey Jasna Bogdan,

    Thank you for the inquiry.

    They are both using the same post type, so the portfolio items should be preserved when you switch to Enfold but you should expect some differences like the slider in the grid. Enfold doesn’t have that feature. The rest of the site might have to be recreated from scratch because Enfold has a different template builder.

    Best regards,
    Ismael

Viewing 30 posts - 19,111 through 19,140 (of 66,702 total)