Forum Replies Created
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January 16, 2020 at 9:45 am in reply to: Logo Centered Split Menu, with Transparent Logo Area #1174800
Hi,
You’re welcome! Please feel free to open a new thread if you need more help.
Have a nice day.
Best regards,
IsmaelHi,
Awesome! Glad we could help. Please don’t hesitate to create a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelJanuary 16, 2020 at 9:44 am in reply to: Move Date below blog Title – using Blog Posts content element #1174794Hi,
Thank you for the info.
We adjusted the script a bit.
Please look for this line:
jQuery('.post-entry').each(function(i) {Replace the selector .post-entry with .single .post-entry. The final code should be:
jQuery('.single .post-entry').each(function(i) {This will ensure that the modification is only applied in the single post page.
Best regards,
IsmaelHi,
Thank you for the following up.
In the Iconfont Manager, there is a link to the fontello website. Once you’re in the site, search for Instagram, select the latest logo, then download the font set. You may want to rename the set before downloading it. After that, upload the font set in the Iconfont Manager.
Best regards,
IsmaelHi,
Thank you for the update.
We can now see the button above the image on Firefox Windows 10. It looks fine on desktop, but you have to adjust it on mobile view or on smaller screens. You can also just apply the modification when the screen width is wider than 1024px.
@media only screen and (min-width: 1024px) { /* Add your Desktop Styles here */ }Best regards,
IsmaelHi,
Unfortunately, this is not possible because of the browsers’ autoplay policy. There’s just no way around it.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the clarification.
we just copied the element i
Where did you copy the elements from? Is it from an existing website or page? It’s possible that there are invalid html tags in the source, which breaks the placeholders or the builder layout. It won’t break the builder initially — only after the page is updated, so you have to be very careful with html tags and make sure that they are closed properly.
so we have no choice but to revamp the site and make another one from the start.
Are you still experiencing the issue on any page/s?
Best regards,
IsmaelJanuary 16, 2020 at 3:40 am in reply to: Confusing sorting options in WooCommerce and Enfold #1174732Hi,
Glad it’s working. The sort options are added by theme, so you have to translate the theme or the avia_framework text domain. Go to the Themes tab of the plugin, click Enfold, then look for the language that requires translation.
Thank you for your patience.
Best regards,
IsmaelJanuary 16, 2020 at 3:37 am in reply to: set the same font for different languages frontpage #1174730Hi,
Thank you for the info.
That is how you apply the font to the elements or text. However, in order to use the font, you have to download the font files and register them first by enqueuing them from the functions.php file, or with css using the @fontface rule. Did you do something like it?
Please check the articles below for more info.
// https://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/
// https://css-tricks.com/snippets/css/using-font-face/Best regards,
IsmaelHi,
Thank you for the info.
The version 4.5.2 is not compatible with WordPress 5.3, so you really have to upgrade the theme to the latest version as soon as possible. Unfortunately, we won’t be able to help you any further unless the theme is updated.
Regarding the issue at hand, it’s not working properly because the link of the featured image is prematurely closed because of the closing tag of the first link in the copyright field. You can either remove the link in the copyright field or edit the loop-index.php file and remove the link of the featured image. Look for the following code around line 201, then remove it:
if ($slider) $slider = '<a href="' . $link . '" ' . $featured_img_title . '>' . $slider . '</a>';Best regards,
IsmaelHi!
Thank you for following up.
Can we have access to the site so that we can check it further? Please post the login details in the private field and try to update the theme to the latest version, 4.7.1.
Cheers!
IsmaelHi,
Thank you for the update.
Try to upload the new Instagram logo through the Enfold > Import/Export > Iconfont Manager, then use the following filter to replace the default icon with the new one.
function avia_add_custom_icon($icons) { $icons['instagram'] = array( 'font' => 'instagram’, 'icon' => '0xf16d'); return $icons; } add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);Replace the font value with the actual name of the font set and adjust the icon value.
Best regards,
IsmaelJanuary 15, 2020 at 12:58 pm in reply to: Mobile Woocommerce Product to have 2 columns instead of the default 1 single col #1173948Hey Jon,
Thank you for the inquiry.
You can use the following css code to adjust the default width of the product items on mobile view.
@media only screen and (max-width: 767px) { .responsive #top #main .products .product { margin: 0 1% 1% 0; padding: 0; position: relative; width: 49%; margin-left: 0; } }Best regards,
IsmaelJanuary 15, 2020 at 12:55 pm in reply to: scrolling the page through the link id of the section does not work #1173946Hi,
Thank you for the update.
Try to remove the home path in the URL. It’s not working because the site has to redirect first. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
Try to remove the database transients using the following plugin.
// https://wordpress.org/plugins/artiss-transient-cleaner/
If the update still didn’t show after cleaning the transients, you might have to update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the update.
It seems to be a server configuration issue as Yigit pointed out. We found these errors in the console, which is related to CORS config.
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://secureservercdn.net/191.71.222.204/9f4.a16.myftpuploa…lder/avia-template-builder/assets/fonts/entypo-fontello.woff. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://secureservercdn.net/191.71.222.204/9f4.a16.myftpuploa…lder/avia-template-builder/assets/fonts/entypo-fontello.woff. (Reason: CORS request did not succeed).
Try to add this snippet in the site’s .htaccess file.
<FilesMatch ".(ttf|otf|woff)$"> <IfModule mod_headers.c> Header set Access-Control-Allow-Origin "*" </IfModule> </FilesMatch>// https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Best regards,
IsmaelHey Trent,
Thank you for the inquiry.
Can we access the site? We would like to check the video settings. Meanwhile, try to upgrade the theme to the latest version, 4.7.1.
Best regards,
IsmaelHey graou99,
Thank you for the inquiry.
I’ve “lost” several pages as “blocked”.
What do you mean by “blocked”? We saved the content of the page as template, applied it to a draft page and successfully edited the testimonials. The rest of the content remains the same after the update. (see private field)
Best regards,
IsmaelHey leahmessina,
Thank you for the inquiry.
You have to adjust the selectors a bit. Please try this code instead.
@media only screen and (max-width: 989px) { #leadership .av-parallax .av-parallax-inner, #constitutional .av-parallax .av-parallax-inner, #instructor .av-parallax .av-parallax-inner, #case-management .av-parallax .av-parallax-inner { background-image: none !important; } }Best regards,
IsmaelHi,
Thank you for the update.
You may have to update the theme to version 4.7.1 first. The site probably contains an older version of the theme because the folder structure is different compare to the latest versions. Delete or rename the old theme folder before uploading the latest version.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the update.
The fonts seem to be loading properly on our end — checked on Firefox Windows 10. Could you give us a screenshot of how it looks in your end? Having access to the site will help as well.
Best regards,
IsmaelJanuary 15, 2020 at 10:17 am in reply to: ENFOLD 4.7.1: Cookie (Consent) Problem with Woocommerce Cart still exists 😱 #1173874Hey Blatze,
Thank you for the update.
Did you disable or toggle the Performance > File Compression settings after updating the theme? We can’t reproduce the issue on our own installation. The cart works properly even without cookie consent.
Best regards,
IsmaelJanuary 15, 2020 at 10:03 am in reply to: None of the Google services are working – RECAPTCHA or MAPS #1173870Hi,
Thank you for the update.
The spam protection has to be configured directly in the contact form. The Contact Form Captcha settings in the contact form element was set to not display any captcha or spam protection, so we enabled v2. It should work properly now.
The map API key is valid, but the Geocoding Service API is not enabled and there is no billing account attached to the project.
Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
// https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api
Best regards,
IsmaelHi,
Thank you for the inquiry.
Are you referring to the gallery under the Our Services section? They do stack on top of each other on smaller screens. Could you provide a screenshot of the layout issue? You can use imgur or dropbox for the screenshot.
Best regards,
IsmaelHey Jason,
Thank you for the inquiry.
You can set the slide or post content to display only when the article is hovered. Try this code in the Quick CSS field.
.slide-content { position: absolute; width: 100%; height: 100%; text-align: center; top: 30%; opacity: 0; transition: all 0.3s; } .slide-entry:hover .slide-content { opacity: 1; }How did you set the overlay?
Best regards,
IsmaelHi,
Thank you for the update.
Can we access the site? Please post the login details in the private field. And make sure that the theme is updated to version 4.7.1.
Best regards,
IsmaelHi,
Thank you for the update.
The post or page with the ID 2002 as shown in the screenshot has been deleted — it’s in the trash. Did you create another page to replace the broken one? Broken layout in the builder is usually cause by unclosed html tags or invalid custom scripts. Did you add any html code in the page?
Best regards,
IsmaelJanuary 15, 2020 at 9:17 am in reply to: Video background not adhering to the Color Section element #1173842Hi,
Thank you for the update.
And my recollection of the video background on a Color Section element is it remains contained; like this site:
We are referring to how the theme resizes the video to maintain its aspect ratio and keep the container covered. Yes, the video should be contained within the section.
We understand the issue now. Somehow, the following css code is missing, so we added it in the Quick CSS field.
.avia-slideshow { overflow: hidden; }Best regards,
IsmaelHi,
Yes, the Simple Image Sizes plugin is still compatible with the latest version of WordPress and the theme. After the activation, go to the Settings > Media panel to see the list of registered of thumbnails. And to disable the thumbnails, set their width and height to 0, then look for the Thumbnail regeneration section and tick off the checkbox of the thumbnails that you don’t want to use. Save changes, then regenerate the thumbnails.
Best regards,
Ismael -
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