Forum Replies Created
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AuthorPosts
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July 29, 2020 at 8:21 am in reply to: Mega Menu not working on Mobile + Critical Error on Website #1233898
Hey!
Thank you for the info.
We can now see the issue and it happens because the script that generates the mega menu considers the columns as empty, which they are because they don’t contain any child menu items, and so it doesn’t render the items. You may need to create another set of the same menu without images, disable the mega menu option and have it display instead of the current one on mobile view. You can toggle the visibility of the menu items using css media queries.
Cheers!
IsmaelHi,
Thank you for the update.
The burger menu is dynamically generated based on the items in the default menu, so you have to insert the custom item directly in the menu, maybe add a unique class attribute or name to it, then we can provide the necessary css code to adjust its style. Or as suggested above, you can add more content inside the header using the widget area and the provided snippet in the documentation.
Best regards,
IsmaelHi,
The reason the script didn’t work at first is because of the slider’s class name or attribute. He used custom-mute instead of mute-button. And the css code was missing in the Quick CSS field.
Best regards,
IsmaelJuly 28, 2020 at 4:23 pm in reply to: Cookie & Privacy – Contactform auto massage from deaktivated Google reCaptcha #1233767Hey fruntkeMarcel,
Thank you for the inquiry.
You can use the “avf_google_recaptcha_badge_content” filter to adjust the recaptcha badge content or insert additional info to it.
Example:
add_filter('avf_google_recaptcha_badge_content', function($badge) { // $badge = '<div class="av-google-badge-message hidden">'; // $badge .= __( 'This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy">Privacy Policy</a> and <a href="https://policies.google.com/terms">Terms of Service</a> apply.', 'avia_framework' ); // $badge .= '</div>'; // $badge .= "<div class='custom-badge-content'>Additional Badge Content</div>"; return $badge; }, 10, 1);You can also use the “avf_sc_contact_form_elements” filter to insert custom form fields.
Best regards,
IsmaelJuly 28, 2020 at 4:00 pm in reply to: Darstellung Produkte: Product List statt Product Grid #1233764Hey mogasi,
Thank you for the inquiry.
Looks like you have already managed to adjust the product items and set the grid’s column width to 100% with this css code.
.shop_columns_2 .products .product { width: 100%; }Do you need anything else?
Best regards,
IsmaelHi,
Sorry for the troubles. You can manually select a font in the Enfold > General Styling > Fonts panel. Maybe its time that you actually select the font so that you can remember it in the future just in case. Unfortunately, we are not yet sure why the slider animation is not working. Is there a staging or development version of the site?
Best regards,
IsmaelHey JohnMYates,
Thank you for the inquiry.
– We don’t want the header fixed for Mobile / Tablet but I can’t seem to sort it properly.
You should wrap this css code inside a css media query so that it only affects the desktop view.
.html_header_sticky.html_mobile_menu_tablet #top #wrap_all #header, .html_header_sticky.html_header_transparency #top #wrap_all #header, .html_header_sticky #top #wrap_all #header { position: fixed; }Replace it with:
@media only screen and (min-width: 1024px) { .html_header_sticky.html_mobile_menu_tablet #top #wrap_all #header, .html_header_sticky.html_header_transparency #top #wrap_all #header, .html_header_sticky #top #wrap_all #header { position: fixed; } }This should also work for the second issue.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Did you create separate sliders for each language, or duplicate the existing ones? You don’t need to do this because a single slider will suffice for all languages. Please delete the duplicates and keep the original slider. Or post the login details in the private field so that we can check the sliders and translations properly.
Best regards,
IsmaelHi,
Sorry for the delay. You will have to deregister the default script and enqueue it back using the new path in the child theme directory if you want to preserve the modification after an update.
// https://developer.wordpress.org/reference/functions/wp_dequeue_script/
// https://developer.wordpress.org/reference/functions/wp_register_script/
// https://developer.wordpress.org/reference/functions/wp_enqueue_script/wp_register_script( 'avia_google_maps_api_script' , AVIA_JS_URL . 'conditional_load/avia_google_maps_api.js', array( 'jquery' ), $vn, true );Please create a change log or a note about the modification for future reference.
Best regards,
IsmaelJuly 28, 2020 at 4:14 am in reply to: Cookies settings – the toggle for Google Analytics doesnt work #1233639Hey sbott,
Thank you for the inquiry.
The analytics or tracking script doesn’t load when the Google Analytics privacy toggle is grayed out or disabled. Only when we toggle the privacy button, then accept the privacy cookie does the analytics load. How do you check the scripts?
Best regards,
IsmaelHey aweterings,
Thank you for the update.
The full width caption overlay covers the slider link. To fix the issue or to prevent the caption from covering the whole slider, try to use this css code in the Quick CSS field.
#top .caption_fullwidth { width: 400px; } #top .caption_fullwidth .slideshow_caption { width: 100%; }Please don’t forget to toggle the Performance > File Compression settings after adding the css code.
Best regards,
IsmaelJuly 28, 2020 at 4:00 am in reply to: Cannot Launch Advanced Layout Builder for Custom Post Type #1233633Hi,
Sorry for the delay. It seems to be an issue with the theme’s Performance > File Compression settings. The Advance Layout Builder (ALB) works when the option is disabled. You can keep the compression disabled for now or use a different minification plugin once you’re done configuring the site.
Best regards,
IsmaelHi,
Thank you for the update.
Did you modify the tab_section.php or the tab_sub_section.php file in the child theme? The tab section title or navigation disappears because it slides along with the tab section content when it’s not supposed to.
Best regards,
IsmaelHi,
Glad to know it’s working. If you want to adjust its vertical position, try to apply a top margin to the element.
margin-top: 50px;And if you want to pull it upwards, try to use a negative value instead.
margin-top: -50px;Best regards,
IsmaelHi,
Thank you for the info.
You can get the default logo image ID using this snippet.
$logo = avia_get_option( 'logo' );Yes, the logo function can be found in the enfold\framework\php\function-set-avia-frontend.php file > avia_logo.
To change the login logo, please check the documentation.
// https://codex.wordpress.org/Customizing_the_Login_Form
If you only need the default logo, look for the logo.png image in the enfold\images\layout folder.
Best regards,
IsmaelJuly 28, 2020 at 2:59 am in reply to: Temporary different content being loaded in pages . Critical #1233629Hi,
The plugin probably has a script that replaces placeholders with certain content. Unfortunately, we are not familiar with its code, so we are not sure if it is actually what’s happening. Please contact the plugin author for additional info.
Thank you for your patience.
Best regards,
IsmaelJuly 27, 2020 at 3:01 pm in reply to: Overlapping sections/rows & slider text not aligned correctly on mobile. #1233525Hey PopMarketing,
Thank you for the inquiry.
We can’t see the content overlap issue on the home page and slider caption is already center aligned. Did you add this css code?
#top div .caption_center .slideshow_caption { text-align: center; }Please provide a screenshot of the issue using imgur or dropbox.
Best regards,
IsmaelHi,
Thank you for the update.
The site is not loading on our end because of SSL issues. Please ask your hosting provider to configure the SSL certificates so that the site can be accessed properly.
If you’re not using the grid layout, try to use this function instead to limit the number of characters in the excerpt.
add_filter( 'excerpt_length', function($length) { return 20; } );Best regards,
IsmaelHey 7thflow,
Thank you for the inquiry.
Are you using a custom contact form? The Google Recaptcha will only work in theme’s default contact form, and should not affect external or custom forms. It just sends an AJAX request to the recaptcha URL on page load when v3 is activated or after solving the puzzle on v2.
Where can we see the issue? Please provide a link to the page with the contact form.
Best regards,
IsmaelHi,
There is a line break tag after the first column and it pushes the second column down to the second line. To fix that issue, make sure that there are no space between the first column’s closing tag.
[ /av_one_half].. and the second columns opening tag.
[ av_one_half second ..]So instead of..
[ /av_one_half] [av_one_half second ..].. it should be:
[ /av_one_half][ av_one_half second ..]Best regards,
IsmaelHi,
Thank you for the info.
Using the avf_in_shortcode_handler_prepare_content filter should be sufficient enough to hook into the builder elements and add your own conditions based on the shortcode attributes before finally sending them to the template.
If you have further inquiries, please feel free to open a new thread.
Have a nice day.
Best regards,
IsmaelJuly 27, 2020 at 12:12 pm in reply to: Mega Menu not working on Mobile + Critical Error on Website #1233493Hi,
Sorry for the delay. There is no mega menu item in the site and the full width submenu switches or collapses to an icon menu on mobile view properly. Did you disable the mega menu items?
Please post a screenshot of the issue so that we can check it properly.
Best regards,
IsmaelHi,
Sorry for the delay. What is the current total count of products stored in the database? It’s possible that the internal server error occurs during the database query. Is there a staging or development version of the site?
So I tried to clean my database a little bit
How did you clean the database? Did you create a backup or a restore point of the site or the database before cleaning up?
Best regards,
IsmaelHi,
Thank you for the update.
We are not that familiar with the plugin and its templates, so you might have to ask for additional help from the plugin authors. Please ask the name of the template used by the courses post type so that we can insert the missing containers manually.
Best regards,
IsmaelJuly 27, 2020 at 11:52 am in reply to: Conflict with the Buddypress Docs "load files" button #1233488Hey artmoma,
Thank you for the inquiry.
We can reproduce the issue on our end but we are not yet sure what’s causing it because there are no errors or warnings in the console. Have you tried disabling the Enfold > Performance > File Compression settings? Additional info from the plugin authors will help.
Best regards,
IsmaelHey KatrienW,
We are very sorry for the delay.
We can’t seem to access the paarden post type and the layout builder even when we’re logged in. It just redirects back to the login page. Could you provide a user account with admin rights? Additional info and assistance from the plugin authors will help.
Thank you for the inquiry.
Best regards,
IsmaelHey!
Sorry for the delay. The fullscreen option is not enabled by default, so you have to turn it on manually by editing the js > avia.js file around line 468:
features: ['playpause','progress','current','duration','tracks','volume'],Add the “fullscreen” option or teplace the code with:
features: ['playpause','progress','current','duration','tracks','volume', 'fullscreen'],Please don’t forget to toggle the Performance > File Compression settings after adding the code.
Cheers!
IsmaelHi,
Are you trying for me to give up or what.
No, not at all. In the front end, we just noticed that the language wrapper are not there, so we assumed that you just forgot to enclose some of the content.
To fix the issue, we replaced the span tag with div elements and somehow this worked.
Best regards,
IsmaelHi,
Sorry for the confusion. The word “translations” is now included in the actual logo image, so it looks the same on desktop and mobile. Is this how you want the logo to behave, or do you need to adjust it further?
Unfortunately, we are not really sure why the logo displays like that on dark mode. Are you using a browser extension? You can try this css code to make sure that the logo and logo link have a transparent background.
.logo, .logo a { background: transparent; background-color: transparent; }Best regards,
IsmaelHey gartenmannengineering,
Thank you for the inquiry.
You can try one of these plugins to add taxonomy filter to the posts but we haven’t had a chance to test them properly, so you may have to play around with it a bit.
// https://wptavern.com/beautiful-taxonomy-filters-for-wordpress-custom-post-types
// https://wordpress.org/plugins/wp-meta-data-filter-and-taxonomy-filter/You can also create your own template and add a custom AJAX filter.
// https://rudrastyh.com/wordpress/ajax-post-filters.html
Best regards,
Ismael -
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