Hey MysticMimi,

Thank you for the inquiry.

The front page seems to be loading correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

Best regards,
Ismael

Hey Tia,

Thank you for the inquiry.

The theme only includes basic privacy and cookie options. For this additional option, you may need to use a third-party consent template, such as the extensions listed below:

// https://tagmanager.google.com/gallery/#/?filter=consent&page=1

Unfortunately, this is beyond the scope of support. For additional assistance, consider hiring a freelance developer. Please check this link: https://kriesi.at/contact/customization

Best regards,
Ismael

Hi,

Thank you for the update.

Please try to include this filter in the functions.php file:

function av_remove_parent_filters() {
	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
}
add_action( 'after_setup_theme', 'av_remove_parent_filters' );

add_filter('comments_open', '__return_true', 9999);

If the issue persists, you may need to temporarily avoid using the custom layout for the comments section.

Best regards,
Ismael

Hi,

That is not possible, unfortunately. You can try this modification but we can’t guarantee that it will work:

add_action('template_redirect', function() {
    if (is_single(123)) {
        remove_filter('the_content', 'featureimage_for_feeds');
    }
});

Make sure the is_single argument (123) is set to the actual ID or slug of the post.

Best regards,
Ismael

Hi,

Thank you for the update.

You can manually create a social icon list using the Icon element, or add this custom shortcode in the functions.php file:

function av_social_bookmarks_shortcode() {
   $social_args = array('outside'=>'ul', 'inside'=>'li', 'append' => '');
   $social = avia_social_media_icons($social_args, false);
   return $social;
}
add_shortcode('av_social_bookmarks', 'av_social_bookmarks_shortcode');

In a Text or Code Block element, add this shortcode:

[av_social_bookmarks]

Best regards,
Ismael

Hey ramonolivencia,

Thank you for the inquiry.

The category page seems to be loading correctly on our end. Please check the screenshot in the private field. Have you tried checking it on a different browser?

Best regards,
Ismael

Hi,

Thank you for the inquiry.

This is possible but you’ll have to disable the parallax effect, then add this css code:

.responsive #top #wrap_all #fullwidth .flex_column.av-m5qno1kn-3285d6e6d8214f631d1cbe90cc83b280 {
	margin-top: -200px;
}

#fullwidth {
	overflow: visible;
}

You can also move the column in another color section, above the current one, then adjust its bottom margin.

Best regards,
Ismael

Hey Octopus4444,

Thank you for the inquiry.

The alb_custom_layout post type does not support comments by default. Adding this filter to the functions.php file might help:

add_filter('avf_custom_layout_cpt_args', 'avf_custom_layout_cpt_args_mod');

/**
 * Callback function to modify arguments of Custom Layout CPT.
 *
 * @param array $args Arguments for the custom post type.
 * @return array Modified arguments with comments support.
 */
function avf_custom_layout_cpt_args_mod($args) {
    if (isset($args['supports']) && is_array($args['supports'])) {
        $args['supports'][] = 'comments';
    }

    return $args;
}

Best regards,
Ismael

Hi,

Thank you for the screenshot.

Please provide the login details in the private field so that we can check the issue further. In the meantime, try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know the result.

Best regards,
Ismael

Hi,

Thank you for the update.

If the latest version does not appear on the dashboard, you may need to update it manually via FTP. The site is currently using a very outdated version of the theme, which is probably why the dashboard update is not available. Please upgrade to version 6.0.8. For more info, refer to the documentation: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp.

Best regards,
Ismael

Hi,

You can use this css code to adjust the product price:

#top .price, #top .price span, #top del, #top ins {
	display: inline;
	text-decoration: none;
	font-size: 30px;
	line-height: 24px;
	font-weight: 600;
}

If you have any further questions, we kindly ask that you open a new thread. As threads become longer in the forum, they can become harder to manage, tend to drift off-topic, and make it more difficult for users to search for solutions. Keeping threads focused on the original topic helps us track resolutions more effectively and allows users to more easily find answers to similar issues.

Thank you!

Best regards,
Ismael

Hey Jak73,

Thank you for the inquiry.

The video is muted by default because browsers don’t allow videos to autoplay unless they are muted. Please check this article for more details: https://developer.chrome.com/blog/autoplay

Chrome’s autoplay policies are simple:

Muted autoplay is always allowed.
Autoplay with sound is allowed if:
The user has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
The user has added the site to their home screen on mobile or installed the PWA on desktop.
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

You may need to use the Video element if the video needs to include audio.

Best regards,
Ismael

Hi,

Would you mind providing a screenshot of where you need the button to be located? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Great! Glad to know that this has been resolved. Let us know if you have more questions.

Have a nice day.

Best regards,
Ismael

Hey SikoraEDV,

Thank you for the inquiry.

As stated in the Additional Cookies description, it may not be possible to remove all cookies using JavaScript or PHP due to browser security limitations. You may need to look for another privacy cookie extension or make sure to include the Google Analytics embed code in the Enfold > Google Services > Google Analytics Tracking Code field in order to use the default privacy toggle.

Define additional custom cookies set by plugins. <strong>There are browser security limitations and it might not be possible to remove them using JavaScript or PHP</strong>. Cookies must be in the same domain and you need to specify the name and the path (case sensitive) that is shown in the developer tools of your browser. Please see Additional Custom Cookies on our documentation.

Best regards,
Ismael