Hi,

Thank you for the update.

Do you encounter any errors or experience issues when working on the site? Is there anything that is not working as it should or as expected?

The Missing Dependencies warnings occur because the required script avia_modal.js file only loads when using the Advance Layout Builder. These warnings are not critical and should not affect the site or cause any issues.

The second set of errors point to the Tribe__Admin__Notices class, which is probably from the Events Calendar plugin. Did you install the plugin previously and remove it?

Best regards,
Ismael

Hi,

Thank you for the update.

We should be able to use the wp_nav_menu_items filter to insert additional items in the menu.

// https://developer.wordpress.org/reference/hooks/wp_nav_menu_items/

Usage examples can be found in the following threads.

// https://kriesi.at/support/topic/add-phone-icon-next-burger-menu-icon-on-mobile/#post-1241565
// https://kriesi.at/support/topic/add-search-icon-to-footer-navigation/#post-1235547

Best regards,
Ismael

Hey SilviaNT,

Thank you for the inquiry.

The easier solution is to use css to hide the child menu items initially and display them only on hover.

.nested_nav .page_item_has_children .children {
	display: none !important;
}

.nested_nav .page_item_has_children:hover .children {
	display: block !important;
}

We can also use this css to add a + symbol beside the menu items with sub menus.

.nested_nav .page_item_has_children::before {
	content: '+';
	position: absolute;
	left: -13px;
	top: 5px;
}

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We might be able to use the avia_post_slide_query filter to adjust the default date_query of the post slider or blog posts element. An example of the date_query value might look like this:

array (
  0 => 
  array (
    'after' => 
    array (
      'year' => '2010',
      'month' => '09',
      'day' => '01',
    ),
    'inclusive' => true,
    'before' => 
    array (
      'year' => '2020',
      'month' => '09',
      'day' => '06',
    ),
  ),
)

This will display posts from September 01, 2010 up to September 09, 2020. To learn more about the date parameter, please check this thread.

// https://developer.wordpress.org/reference/classes/wp_query/#date-parameters

Best regards,
Ismael

Hi,

Is there a way to use the masonry or the magazine and show the thumbnails of the Facebook videos like the full blog post option?

Sorry for the delay. Unfortunately, this is not how posts element works out of the box. In order to show images in the Masonry, Magazine or any posts element in the builder, we have have to apply a featured image to the post. Please check the following documentation for more info about featured images.

// https://developer.wordpress.org/themes/functionality/featured-images-post-thumbnails/#setting-a-featured-image

Best regards,
Ismael

Hey Rob,

Thank you for the inquiry.

The wpautop function is used in many shortcodes or templates in the builder such as the text block, so it is possible this is why the paragraph tags are added automatically in the translation.

Which plugin are you using? Please post a screenshot of the translation editor, or post the login details in the private field so that we could check it.

Best regards,
Ismael

Hi,

Thank you for the update.

It’s possible that a css code that hides any h2 tag in the site was added before. Do you remember adding any kind of css code related to headings or fonts?

Best regards,
Ismael

Hi,

But on mobile, the price and payment option overlaps the billing information.

We might have to include that css inside the css media query that we recently created for desktop view.

@media only screen and (min-width: 768px) {
  /* Add your Desktop Styles here */

}

This is the code I tried but this did not work:

That css media query will only affect the mobile view. We have to replace (max-width: 767px) with (min-width: 768px) so that it works on desktop view, or just include the latest css code in the desktop css media query that we created previously.

Thank you for your patience.

Best regards,
Ismael

Hi,

Normaly you can search through theme and plugins and it will find al translatebel strings.

Did you manage to do it before? We are not really sure if it’s possible to scan or search for text in the existing sliders. There seem to be no option for it. We did encounter this issue previously and it ended up with the user recreating the sliders from scratch. We might have to ask the WPML or Layer Slider authors if it’s possible.

Best regards,
Ismael

Hi,

Thank you for the info.

Looks like the title element is always set to div when the Styling > List List Styling settings is set to “Minimal small list”. We have forwarded the issue to our channel to clarify if this is the intended behavior.

Best regards,
Ismael

Hey MORTULGAAH,

Thank you for the inquiry.

What do you mean by message ID? Do you mean the sender’s email address? The sender’s email address is automatically fetch from the email field if it exists or filled.

And the above filter is no longer required because we could manually set the from address in the contact form’s Backend > Your from address field along with other settings.

Best regards,
Ismael

Hi,

We would not want to compromise the security of the sites and the data, so I think it’s best not to get any access to it. And looks like the issue only happens when attempting to open a specific item using a direct link. Unfortunately, we could not reproduce the same issue on our installation, so it is probably cause by another script or plugin. Would you consider just opening the page containing the FAQ element instead of linking to a specific item?

This is what we get when we try to access an item using anchors on our installation.

Screenshot: https://imgur.com/a/HUR2e8N

There are FAQ or accordion plugins available out there that we could try, but you would have to test them because we haven’t used any of them before. Please check the following plugins.

// https://wordpress.org/plugins/ultimate-faqs/
// https://wordpress.org/plugins/helpie-faq/
// https://wordpress.org/plugins/accordions/
// https://wordpress.org/plugins/easy-accordion-free/

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update. The account seems to be restricted to a blank folder. The folder contains the .ftpquota file but nothing else. Please check the FTP account restriction, or make sure that it has permission to access the root directory of the WordPress installation.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you apply a 100px right padding to the 1/2 column element containing the timeline? This specific style will be in effect in any device or in any screen size, so we have to add the css code above to adjust the style on smaller screens. Also, we might need to apply a custom css class or id to the column so that we could adjust its style or layout properly.

// https://kriesi.at/documentation/enfold/add-custom-css/

Best regards,
Ismael

Hi,

Sorry for the delay. The css code above will only work if parallax is enabled, but looks like that the parallax effect for the color sections have been disabled.

To make it work for non-parallax background, we disabled the Performance > File Compression settings temporarily and adjusted the code in the Quick CSS field.

@media only screen and (max-width: 1366px) {
  .avia-bg-style-fixed, .av-parallax {
    background-size: cover !important;
    background-attachment: scroll !important;
    height: 100% !important;
  }
}

Please make sure to remove the browser cache prior to checking the page again on iPad.

Best regards,
Ismael