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Hey wlashack,
Thank you for the inquiry.
How did you load this font? According to the font page, the heaviest weight is only 800. There is no 900 variant for Source Sans Pro.
— https://www.fontsquirrel.com/fonts/source-sans-pro
Best regards,
IsmaelMarch 20, 2025 at 3:57 am in reply to: Bug: Full width easy slider not showing captions consistently #1479767Hi,
The caption on the Our Team page displays consistently. On other pages, only the two buttons are displayed, and the av-subheading_below container is not rendered at all, so it’s not an issue with the animation. Have you tried temporarily disabling the JS/CSS compression?
Best regards,
IsmaelHey amanda-mdllc,
Thank you for the inquiry.
Try to add this code to the Quick CSS field to center-align the phone info.
#top #header_meta .container { display: flex; justify-content: center; }Best regards,
IsmaelHey Bernd,
Thank you for the inquiry.
Looks like the default Tag Cloud widget no longer has this option by default. You may need to look for a plugin or script that offers the old functionality or styling.
Best regards,
IsmaelHey Erwin Hölzler,
Thank you for the inquiry.
The site contains a very old version of the theme, 4.2.6. You will need to download the latest version (7.0) from your ThemeForest account and upload it to your server via FTP. Please check the documentation below for more info:
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHey paoluccimarketing2015,
Thank you for the inquiry.
This feature is not yet implemented in the theme. You may need to use third-party extensions or plugins such as Complianz GDPR, Borlabs, or Cookie Information to make use of this function.
— https://wordpress.org/plugins/cookie-information-consent-solution/
— https://wordpress.org/plugins/complianz-gdpr/Best regards,
IsmaelHi,
Thank you for the update.
We added this code in the Quick CSS field to adjust the size and color of the icons on Safari.
#top #menu-item-search .avia-svg-icon svg, #top .av-logo-container .social_bookmarks li a svg { width: 18px; height: 18px; color: white; fill: white; }Result:
Best regards,
IsmaelMarch 20, 2025 at 2:07 am in reply to: Masonry Galerie is not loading, lazy loading is deactivated #1479761Hi,
Thank you for the update.
Try to add this css code to disable the animation of the masonry items and make them visible immediately on page load.
#top .av-masonry-image-container, #top .av-inner-masonry-content, #top .av-masonry-pagination { transition: none; } #top .av-inner-masonry { transform: translateZ(0px) translateY(0px) rotateX(0deg); opacity: 1; animation: none; } #top .av-masonry-entry { opacity: 1; visibility: visible; }Best regards,
IsmaelHi!
Thank you for the inquiry.
You can download the fontello zip file from the following thread and follow the instructions in order to add the new social icon in the list: https://kriesi.at/support/topic/setting-up-two-new-social-profiles-under-enfold-7-1/#post-1479658
Best regards,
IsmaelHey Christopher,
Thank you for the inquiry.
We added this code in the Quick CSS field to hide the extra language switcher in the main header.
#header_main .avia_wpml_language_switch { display: none; }Please make sure to purge the cache before testing.
Best regards,
IsmaelHey Lance,
Thank you for the inquiry.
The heading row uses the color set in the Enfold > General Styling > Main Content > Primary Color field. If you need to adjust it manually, you can also use this css code:
.main_color .pricing-table li.avia-heading-row, .main_color .pricing-table li.avia-heading-row .pricing-extra { background-color: red; color: blue; border-color: gray; }Best regards,
IsmaelMarch 19, 2025 at 3:17 am in reply to: Bug: Full width easy slider not showing captions consistently #1479685Hi,
Thank you for the inquiry.
We can’t reproduce the same issue on our installation. We noticed that there’s a progress bar that animates when scrolling down the page. What happens when this option is disabled?
Best regards,
IsmaelHi,
Sorry for the delay. The site burlagepete25 is not available and we can’t login to the main site using the credentials provided. Please check the info carefully.
Best regards,
IsmaelHi,
We get a 403 forbidden error when we try to access the wp-login or wp-admin page. Did you change the login URL?
Best regards,
IsmaelHi,
Try to replace the code in the functions.php file with this:
//-------------------------------------------------------------- // Remove Enfold Language Switcher //-------------------------------------------------------------- function avia_remove_main_menu_flags(){ global $avia_WPML; add_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 9999, 2 ); remove_filter( 'wp_nav_menu_items', [ 'avia_WPML', 'handler_append_lang_flags' ], 9998, 2 ); remove_filter( 'avf_fallback_menu_items', [ 'avia_WPML', 'handler_append_lang_flags' ], 9998, 2 ); remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10 ); remove_action( 'ava_main_header_sidebar', 'avia_wpml_language_switch', 10 ); } add_action('init','avia_remove_main_menu_flags', 9999);If the issue persists, please open another thread.
Best regards,
IsmaelHey Stretchspot,
Thank you for the inquiry.
The slider looks fine on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox.
Best regards,
IsmaelHey djsmbd,
Thank you for the inquiry.
Both links redirect to the same page or layout. Did you figure this out? Please make sure that the homepage is set in Enfold > Theme Options > Frontpage Settings.
Best regards,
IsmaelHey djsmbd,
Thank you for the inquiry.
The site seems to be loading correctly on our end. We tested it across multiple browsers.
Best regards,
IsmaelHi,
Thank you for the update.
You could set a minimum height to the title container to keep the grid consistent.
.grid-content { min-height: 68px; }Best regards,
IsmaelHi,
Thank you for the short clip.
The extra space is caused by this css rule:
.html_header_top #top #main { padding-top: 300px !important; }Adjusting the top padding to 230px should remove the unwanted space.
Best regards,
IsmaelHey Rowin Klerks,
Thank you for the inquiry.
You will need to ask the previous developer for the purchase code or access to the account used to purchase the theme. Otherwise, you’ll have to create your own account and purchase another license to generate a private token and register the theme.
— https://kriesi.at/documentation/enfold/theme-registration/
You could try asking ThemeForest if you have the receipts or necessary credentials to prove that you purchased the theme.
Best regards,
IsmaelHi,
Unfortunately, this is not possible without significant modifications to the theme. If you’re interested, you can contact our partner, Codeable, for this type of customization.
— https://kriesi.at/contact/customization
Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
The site is using a custom footer page, which is why the default copyright text is not displayed. You need to add this information manually to your custom footer page.
Best regards,
IsmaelHey TheConduitLondon,
Thank you for the inquiry.
You could insert widgets inside the main header area. Please check this documentation for more info: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
Best regards,
IsmaelHi,
No problem! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelMarch 19, 2025 at 1:46 am in reply to: Masonry Galerie is not loading, lazy loading is deactivated #1479669Hi,
It seems to be working correctly on our end. The images take a while to load and transition because there are many items on one page. We recommend enabling pagination or removing the other Masonry gallery.
Best regards,
IsmaelHi,
Thank you for the update.
According to @Guenter, it doesn’t matter if this cron event doesn’t run, as it only deletes outdated post css files. These files will also be overridden when saving the theme options or after updating the theme.
Best regards,
IsmaelHi,
You may need to remove the text from the background images and add it to the flipback element as actual text. Make sure to set the background image to stretch to fit so that it covers the entire container.
Best regards,
IsmaelHi,
Isotope is a third-party script widely used by many themes and websites. Unfortunately, it’s not possible to control how it resizes or positions the items. If the order of the items is important, you can use the Post Slider or, as suggested above, adjust the Size Settings for the Masonry element.
Best regards,
Ismael -
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