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Viewing 30 posts - 15,571 through 15,600 (of 66,126 total)
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  • in reply to: menu and tab section #1254287

    Hi,

    We found a minor syntax error in the script and adjusted it a bit. It should be working properly now. Please purge the cache and remove the browser history prior to checking the page, or use incognito mode.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: breadcrumbs avia-breadcrumbs error #1254285

    Hi,

    Thank you for the info.

    We are still not sure where the first trail in the breadcrumb comes from but we managed to remove it using this filter in the functions.php file.

    add_filter( 'avia_breadcrumbs_trail', 'avf_remove_element_from_trail', 50, 2 );
    function avf_remove_element_from_trail( $trail, $args ) {
    	if ( is_single() ) {
    		unset ($trail[1]);
    	}
    	return $trail;
    }

    This filter should only work or take effect in the posts.

    Best regards,
    Ismael

    in reply to: Cookie Google Analytics enabled by default #1254271

    Hi,

    Thank you for the info.

    By GDPR this button should be with COOKIES DISABLED and the user should press it to enabled.

    The Privacy & Cookies > Cookie Handling > Default Cookie Behaviour should be set to the third option if you want the externals scripts or features ( Google maps, recaptcha, analytics etc) to be disabled by default, only essential cookies will be enabled.

    For the checkbox, you could use html tags in the Form Element Label field to create the link manually.

    Best regards,
    Ismael

    in reply to: Integration of Toolset into Enfold theme #1254261

    Hi,


    @alemita
    : Where can we see the issue? Did you add the filters that we provided in the previous thread? Please open a new thread and post the details in the private field so that we could check the site. We will close this one for now.

    Best regards,
    Ismael

    in reply to: Customer header with images for different pages #1254259

    Hi,

    Thank you for the update.

    we could place the succeeding content under the first section by increasing its z-index property. Please edit or replace the previous css code with the following.

    #av_section_1 {
            z-index: 1000;
    	position: fixed;
    }

    Best regards,
    Ismael

    in reply to: Accessibility website #1254256

    Hi,

    Thank you for the update.

    The script modification in the previous thread will only work on the default drop down, but not on mega menus. For the mega menu, please check the modification in the following thread.

    // https://kriesi.at/support/topic/make-mega-menu-accessible/#post-1253157

    Please do not forget to toggle or temporarily disable the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Background video in Color Section does not appear #1254254

    Hi,

    Did you modify anything in the functions.php file? We couldn’t check it because the Appearance > Editor panel is not accessible. Please post the FTP details in the private field so that we could check the files directly.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Enfold masonry media description #1254248

    Hi,

    You are welcome! Thank you for the additional info. Please do not hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The $context value in the avf_blog_style filter is set to ‘archive’ by default on archive or category templates. Did you change it to “archive-projects”? Instead of checking for the value of the $context, try to use the is_post_type_archive function as suggested above.

    add_filter('avf_blog_style','avia_change_category_blog_layout_2', 10, 2); 
    function avia_change_category_blog_layout_2($layout, $context){
       if(is_post_type_archive("projects")) $layout = 'blog-grid';
       return $layout;
    }
    

    You may need to remove or temporarily disable the archive-projects.php file.

    Best regards,
    Ismael

    in reply to: Google Recaptacha error #1254245

    Hi,

    Thank you for the update.

    This is what we get whenever we use the form on Chrome Windows 10.

    Screenshot: https://imgur.com/a/9Ple7rn

    Did you install any browser extension? Please try to disable those extensions, or try to test the form on a different device.

    Best regards,
    Ismael

    in reply to: Color section: Fixed image – issues #1253951

    Hi,

    Thank you for the info.

    Did you set the slider to use the original image without scaling? The Slideshow Image and Video Size settings is inside the Styling > Slideshow Settings toggle. Set it to the first option (No Scaling).

    Best regards,
    Ismael

    in reply to: Thumbnails im Footer sind viel zu groß #1253948

    Hi,

    There are other available sizes in the drop down from which you could choose, but you might have to resize it so that it falls to your desired dimension. You can find the registered thumbnails in the functions.php file starting from line 178, or you could install the following plugin and adjust the thumbnails in the Settings > Media panel.

    // https://wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    in reply to: Problems with header and Gallery on tablet screen #1253943

    Hi,

    Thank you for the update.

    The header is on top of the horizontal gallery… could you please help me fix this?

    That is exactly how we see the site on mobile view. And come to think of it, the header is supposed to be on top the horizontal gallery. Would you like to move the header below the horizontal gallery on mobile view? There is no option for it out of the box, so you will have to create a custom script for it.

    Best regards,
    Ismael

    in reply to: Link to a tab in tab section #1253937

    Hi,

    Thank you for the update.

    We added the script again and it seems to be working properly on our end. The page scrolls to the tab section and open the appropriate content. Please try to remove the browser cache and hard refresh the page, or check it incognito mode.

    Best regards,
    Ismael

    in reply to: Remove Link on Image When Viewed in Lightbox View #1253921

    Hi,

    The 3D View button or link has a target attribute which is set to “_blank”. Did you configure it to be that way? To prevent it from opening in a new tab, you have to remove the target attribute.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Changes to CSS #1253838

    Hi,

    We will ask Mike to check the thread again. He seemed to have provided a lot of css customization, which totally changed the layout of the header.

    The maximum container width is still set to 1310px, so it is the same as previously. You could add this css code to align the email and phone info to the first menu item, and the buttons to the last menu item, but this will only work on large screens, and so it will require extra adjustments on smaller screens.

    #header #custom_html-4 {
    	margin-left: 50px;
    	left: 190px;
    }
    
    #header #custom_html-3 {
    	margin-right: 50px;
    	right: 170px;
    }

    Best regards,
    Ismael

    in reply to: breadcrumbs avia-breadcrumbs error #1253834

    Hi,

    Thank you for the info.

    Would you mind sharing the login info so that we could check the dashboard? Please post the details in the private field and make sure that the Appearance > Editor panel is accessible so that we could edit the files when necessary.

    // https://wordpress.org/support/article/hardening-wordpress/#disable-file-editing

    Set DISALLOW_FILE_EDIT to false.

    Best regards,
    Ismael

    in reply to: Background and logo not displayed on tablet #1253831

    Hi,

    You are most welcome! Please feel free to come back if you need anything else. We will close this thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cookie banner view – tablet landscape orientation #1253830

    Hi,

    Thank you for the update.

    What is the actual model of the phone in the screenshot, or what is its screen resolution? We might be able to use the same css code to adjust the style of the cookie bar on smaller screens such as on mobile phones.

    @media only screen and (max-width: 479px) {
    .responsive .avia-cookiemessage-top-left, .responsive .avia-cookiemessage-bottom-left, .responsive .avia-cookiemessage-top-right, .responsive .avia-cookiemessage-bottom-right {
    	width: 90% !important;
    	left: 5%;
    	right: auto;
    	bottom: 60px;
    }
    }

    And to adjust the font size of the text, please add this code inside the css media query above.

    
    .avia-cookie-consent a.avia_cookie_infolink, .avia-cookie-consent p, .avia-cookie-consent .avia-cookie-consent-button {
    font-size: 10px;
    letter-spacing: .05em;
    }
    

    Best regards,
    Ismael

    in reply to: remove past posts from blog element #1253825

    Hi,

    Another user requested this, so we provided another version of the filter in the following thread.

    // https://kriesi.at/support/topic/entry-slider-event-calender/#post-995502

    This part of the filter includes the taxonomy or category query.

    $eventquery = array('paged'=> false, 'eventDisplay' => 'list', 'tax_query'=> array(
            array(
                'taxonomy' => 'tribe_events_cat',
                'field' => 'term_id',
                'terms' => explode(',', $params['categories'])
            )
    

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you the update.

    It seems to be working properly on Chrome Windows 10; the privacy modal automatically pops up when we load the page. Did you remove the cookies from the local storage? Please remove the cookies and the browser cache, then reload the page again.

    This is what we see on our end.

    Screenshot: https://imgur.com/52aH4VG

    Best regards,
    Ismael

    in reply to: google map element vs google map element #1253814

    Hi,

    Sorry for the delay. We might be able to limit the width with css, but we would have to inspect the element first in order to provide the correct modification. Please add the map element again so that we could check it.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We do not know of any plugin that has this functionality unfortunately, but you might be able to do it using a custom shortcode. What kind of content are you trying to display?

    // https://codex.wordpress.org/Shortcode_API

    Best regards,
    Ismael

    in reply to: Tab in Product Page Shows Title in H2 Unnecessarily #1253806

    Hey ramonolivencia,

    Thank you for the inquiry.

    This is actually the default layout of the product tabs. If you want to remove the h2 or heading, you could add this code in the Quick CSS field or in the child theme’s style.css file.

    #top .woocommerce-tabs h2 {
    	display: none !important;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for waiting.

    We just only learned that this is the intended behavior. As is common in many website, pages usually contain different sets of elements, so this might also mean that we have to generate a different compressed file for every page, which might cause more problem. This is why the file compression settings, when enabled, overrules the option “load only used elements”. So if you need the page to only load the assets of the elements that are actually in the page, then you have to disable the file compression settings.

    Best regards,
    Ismael

    in reply to: Masonry Gallery not loading properly #1253799

    Hey enzo,

    Thank you for the inquiry.

    Looks like you have added a single Masonry Gallery element for every image in the page. This makes the page unnecessarily heavier or larger than it has to be. Please note that you could add multiple images in a single Masonry Gallery, so you do not have to use multiple ones.

    Please remove the other Masonry Gallery element in the page, or just use the Image element if you plan to select or display a single image.

    Best regards,
    Ismael

    in reply to: Pre-Filter Masonry and Magazine #1253796

    Hi Tom!

    Thank you for the inquiry.

    What do you mean “prefilter”? Do you want to preserve the current filter state when going to another page? This is not possible out of the box and this kind of feature will require modifications that are beyond the scope of support. You might need hire a freelance developer, or look for a posts plugin with such feature.

    You might be able to do this by saving the filter state in the URL as parameter or query string, and reset the selected filters based on the value of that parameter when the page refreshed. Hope that helps.

    Regards,
    Ismael

    in reply to: menu and tab section #1253790

    Hi,

    Thank you for the update.

    It does not go immediately because it waits for the window or the page to load. Try to decrease the timeout duration in this block.

    setTimeout( function() {
    					$(window).scrollTop( pos.top - 100 )
    				}, 1000 );
    

    Replace 1000 with 100 ms to decrease the wait. It will still have to wait for the page to completely load though.

    Best regards,
    Ismael

    in reply to: Customize Height of slides on Fullwidth slider? #1253786

    Hi,

    Thank you for the update.

    You might have to use a third party image editor like Photoshop or even MS Paint to resize the images first before uploading it to your server. Recommended image size for full screen sliders is 1500x843px or images with an aspect ratio of 16:9, same with full with sliders but with half the height, so that is around 1500x450px.

    Best regards,
    Ismael

    in reply to: Link to a counterpart page in the other language #1253784

    Hi,

    Thank you for the inquiry.

    Have you tried adding the language code (de) in the URL, or add it as a query? Example:

    http://domainname.com/datenschutzerklaerung?lang=de
    https://domainname.com/de/datenschutzerklaerung 
    

    This might depend on the current URL settings in the WPML panel, but it’s worth a try.

    Best regards,
    Ismael

Viewing 30 posts - 15,571 through 15,600 (of 66,126 total)