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Viewing 30 posts - 15,361 through 15,390 (of 66,827 total)
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  • in reply to: Homepage element not scaling properly with iPhones #1275411

    Hi,

    Thank you for the update.

    @Donkies: We noticed that you applied a unique ID to the section called #openhome. We can use that selector to fix the overlay issue by applying a maximum height to the section container.

    #openhome, #openhome .container {
    	max-height: 50vh;
    	overflow: hidden;
    }
    

    This should also fix the position of the content inside the section including the buttons. Unfortunately, we cannot reproduce the mobile menu issue on a device emulation. We will forward the thread to our channel so that the rest of the moderators could check it.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,


    @connect4consulting
    : You will have to do the modifications in the \enfold\config-templatebuilder\avia-shortcodes\contentslider\contentslider.php around line 828.

    $output .= ! empty( $value['content'] ) ? "
    <div class='slide-entry-excerpt entry-content' $markup>" . ShortcodeHelper::avia_apply_autop( ShortcodeHelper::avia_remove_autop( $value['content'] ) ) . '</div>
    ' : '';
    

    The line above outputs the slide excerpt or content.

    Best regards,
    Ismael

    in reply to: Ajax Portfolio Loading Time #1275377

    Hi,

    You can deactivate the plugin but we recommend keeping it until further notice. Some plugins may still contain obsolete functions that are not yet compatible with the latest jQuery library.

    Unfortunately, we are not yet sure why lazy loading affects the portfolio preview and we cannot reproduce it on our local installation. You can keep the lazy loading option enabled across the site in the Enfold > Performance panel, and only disable for the Portfolio Grid element in the Advanced > Performance > Lazy Loading Of Images settings.

    Best regards,
    Ismael

    in reply to: Events Calendar Display not looking like demo #1275376

    Hi,

    UPDATE: Would you mind adding this code in the functions.php file? Make sure that the updated calendar design is enabled.

    
    // register default v2 templates
    if( ! function_exists( 'avia_events_template_paths_v2' ) )
    {
    	add_action( 'tribe_template_file', 'avia_events_template_paths_v2', 10, 2 );
    	
    	function avia_events_template_paths_v2( $file, $template )
    	{
    		if( $template[0] == "default-template" && is_single() )
    		{	
    			$file = AVIA_EVENT_PATH . "views/" . $template[0] . '.php';			
    		}
    		
    		return $file;
    	}
    }
    

    This should load the default-template.php template from the theme when the updated calendar design is enabled.

    Best regards,
    Ismael

    in reply to: Events Calendar Display not looking like demo #1275375

    Hi,

    Sorry for the delay. The login info above is invalid or is not working. Please check the info carefully or provide another account.

    have added the folders to my child theme with the config file etc

    Which config file? All you need to copy is the default-template.php file and place it inside the tribe/events/v2 folder in the child theme directory.

    We will check the thread again once we get hold of the login info.

    Best regards,
    Ismael

    in reply to: Portfolio working partially #1275195

    Hey albertgarduno,

    Thank you for the inquiry.

    When we disabled the WPML plugin and enabled it back, suddenly the portfolio items displayed properly. We are not really sure what happened. We also installed the Enable jQuery Migrate Helper plugin and set jQuery to the legacy version, which might have helped with issue. Please remove the browser cache or do a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: How to add a custom field to the blog posts #1275194

    Hey connect4consulting,

    Thank you for the inquiry.

    You should be able to use the get_post_meta function to get the custom field and render it in the enfold\includes\loop-index.php file around line 375 where the post meta info container is located.

    // https://developer.wordpress.org/reference/functions/get_post_meta/

    Best regards,
    Ismael

    in reply to: Youtube video in slider does not go to next slide #1275193

    Hey marcie73,

    Thank you for the inquiry.

    It seems to be working properly on my end. The slider resets back or transitions to the first slide when the video ended. It triggers the following function in the enfold\config-templatebuilder\avia-shortcodes\slideshow\slideshow.js file.

    function onFinish(event) {
    				console.log('test')
    				//if the video is not looped resume the slideshow
    				if (!event.data.slide.is('.av-single-slide') && !event.data.slide.is('.av-loop-video')) {
    					event.data.slide.trigger('reset');
    					self._navigate('next');
    					self.resume();
    				}
    
    				//safari 8 workaround for self hosted videos which wont loop by default
    				if (event.data.slide.is('.av-loop-video') && event.data.slide.is('.av-video-service-html5')) {
    					if ($html.is('.avia-safari-8')) {
    						setTimeout(function () {
    							event.data.slide.trigger('play');
    						}, 1);
    					}
    				}
    			}
    

    Best regards,
    Ismael

    in reply to: Images Not Displaying on Translated Page #1275191

    Hey NicomIT,

    Thank you for the inquiry.

    “Duplicate uploaded media to translations”. I checked that and updated the page, but it didn’t change anything on the German page.

    Have you tried to edit the original page and upload the images again? It is possible that ticking the option did not change anything because the images already exist, and only new images will be duplicated. Also, make sure that these settings are configured properly.

    // https://wpml.org/documentation/getting-started-guide/media-translation/#id5

    Best regards,
    Ismael

    in reply to: Change mobile breakpoint for left sidebar menu #1275190

    Hey annevoelkel,

    Thank you for the inquiry.

    The following css code should adjust the breakpoint of the mobile menu and of the left sidebar or header.

    /* header sidebar and mobile menu breakpoint */
    @media only screen and (max-width: 768px) {
    
            .responsive #top .av_header_transparency.av_alternate_logo_active .logo a > img{opacity:1}
            .responsive #top .av_header_transparency .logo img.alternate{display:none;}
    
            .responsive #top #wrap_all #header {position: relative; width:100%; float:none; height:auto; margin:0 !important; opacity: 1; min-height:0;}
            .responsive #top #main {padding-top:0 !important; margin:0;} 
            .responsive #top #main .container_wrap:first-child{ border-top:none; }
            .responsive.html_header_top.html_logo_center .logo { left: 0%; -webkit-transform: translate(0%, 0); -ms-transform: translate(0%, 0); transform: translate(0%, 0); margin:0; }
            .responsive .phone-info{float:none; width:100%; clear:both; text-align: center;}
            .responsive .phone-info span{margin:0;padding:0; border:none;}
            .responsive.html_header_top #header_main .social_bookmarks ,
            .responsive.html_top_nav_header #top .social_bookmarks { width:auto; margin-top:-16px; } 
    
            .responsive #top .logo{position: static; display:table; height:80px !important; float:none; padding:0; border:none; width:80%; }
            .responsive .logo a{display:table-cell; vertical-align: middle;} 
            .responsive .logo img{height:auto !important; width:auto; max-width: 100%; display: block;  max-height: 80px;}
            .responsive #header_main .container{height:auto !important; }
            .responsive #top .header_bg { opacity: 1; filter: alpha(opacity=1); }
            .responsive.social_header .phone-info {text-align: center; float:none; clear:both; margin:0; padding:0;}
            .responsive.social_header .phone-info span{border:none; width:100%; text-align: center; float:none; clear:both; margin:0; padding:0;}
            .responsive #header_meta .social_bookmarks li{ border-style:solid; border-width:1px; margin-bottom:-1px; margin-left:-1px;}
            .responsive #top #header_meta .social_bookmarks li:last-child{border-right-style: solid; border-right-width:  1px;}
            .responsive #header .sub_menu, .responsive #header_meta .sub_menu>ul{float:none; width:100%; text-align: center; margin:0 auto; position: static;}
            .responsive #header .social_bookmarks{padding-bottom:2px; width:100%; text-align: center; height:auto; line-height: 0.8em; margin:0;}
            .responsive #header_meta .sub_menu>ul>li{float:none; display: inline-block; padding: 0 10px;}
            .responsive #header .social_bookmarks li{float:none; display: inline-block;}  
            .responsive.bottom_nav_header #header_main .social_bookmarks{ position: relative; top: 0; right: 0; margin: 10px auto; clear:both;}
            .responsive.bottom_nav_header.social_header .main_menu>div{height:auto;}
            .responsive .logo img{margin:0;}
            .responsive.html_header_sidebar #top #header .social_bookmarks{display:none;}
            .responsive body.boxed#top, .responsive.html_boxed.html_header_sticky #top #header{max-width: 100%;}  
    
            .responsive.html_header_transparency #top .avia-builder-el-0 .container, .responsive.html_header_transparency #top .avia-builder-el-0 .slideshow_inner_caption{padding-top:0;}
            .responsive #top .av_phone_active_right .phone-info.with_nav span{border:none;}
    
            .responsive #top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a, 
            .responsive #top #wrap_all .av_header_transparency .sub_menu > ul > li > a, 
            .responsive #top .av_header_transparency #header_main_alternate, 
            .responsive .av_header_transparency #header_main .social_bookmarks li a,
            .responsive #top #wrap_all .av_header_transparency .phone-info.with_nav span,
            .responsive #top .av_header_transparency #header_meta, 
            .responsive #top .av_header_transparency #header_meta li,
            .responsive #top #header_meta .social_bookmarks li a{ color:inherit; border-color: inherit; background: inherit;}
            .responsive.html_top_nav_header .av-logo-container{height:auto;} 
            .responsive.html_top_nav_header .av-section-bottom-logo{border-bottom-style: solid; border-bottom-width: 1px;}
    
          /*new mobile*/
            .responsive .av-burger-menu-main{display: block;}
            .responsive #top #wrap_all .main_menu{top:0; height:80px; left:auto; right:0; display: block; position: absolute;}
            .responsive .main_menu ul:first-child > li a { height: 80px; line-height: 80px;}
            .responsive #top .av-main-nav .menu-item{display:none;}
            .responsive #top .av-main-nav .menu-item-avia-special{display:block;}
            .responsive #top #wrap_all .menu-item-search-dropdown > a { font-size: 24px; }
            .responsive #header_main_alternate{display:none;}
            .responsive #top #header .social_bookmarks{display:none;}
            .responsive #top #header .main_menu .social_bookmarks{display:block; position: relative; margin-top: -15px;}
            .responsive #top .av-logo-container .avia-menu{height:100%;}
            .responsive #top .av-logo-container .avia-menu > li > a{line-height: 80px;}
            .responsive #top #main .av-logo-container .main_menu{display:block;}
            .responsive #top #main .av-logo-container .social_bookmarks{display:none;}
            .responsive #top #main .av-logo-container .main_menu .social_bookmarks{display:block; position: relative;}
            .responsive #top #main .av-logo-container .main_menu{display:block;}
            .responsive #top #header_main > .container .main_menu  .av-main-nav > li > a,
            .responsive #top #wrap_all .av-logo-container {height:80px; line-height:80px; }
            .responsive #top #wrap_all .av-logo-container {padding:0;}
            .responsive #top #header_main > .container .main_menu  .av-main-nav > li > a{
                min-width: 0; padding:0 0 0 20px; margin:0; border-style: none; border-width: 0;
            }
            .responsive #top .av_seperator_big_border .avia-menu.av_menu_icon_beside{border-right-style: solid; border-right-width: 1px; padding-right: 25px;}
            .responsive #top #header .av-main-nav > li > a, .responsive #top #header .av-main-nav > li > a:hover{
            background:transparent;
            color: inherit;
            }
    
            .responsive.html_top_nav_header .av-logo-container .inner-container{overflow: visible;}
            .html_header_sidebar #header .container {
              width: 90%;
            }
    
    }
    
    

    Best regards,
    Ismael

    in reply to: Change sentense #1275181

    Hi,

    Thank you for the info.

    Looks like you are editing the Comment Management Screen file, instead of the comments.php theme file. Please look for the comments.php file in the wp-content > themes > enfold folder. The “Leave a reply” string should be there around line 179.

    NOTE: We deleted the code in the private field above. For long snippets of code, please use services like pastebin.com.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The solution above still works when we tested it on our end. We are using the legacy version of the jQuery library. Did you set jQuery to the old or legacy version? You may need to keep using the old version of the jQuery library for now to keep obsolete functions from the plugins and the theme working. The latest version of the theme should contain the updated functions, fixes and should be fully compatible with the latest version of jQuery.

    Best regards,
    Ismael

    in reply to: Hide top menu bar #1275179

    Hi,

    Are you referring to the container above the main header? You might be able to use this css code to hide it by default on other pages aside from the front page.

    #header_meta { 
       display: none;
    }
    
    .home .#header_meta {
       display: block;
    }
    

    Best regards,
    Ismael

    in reply to: Edit Image Height for full size layout #1275178

    Hi,

    We downloaded the image and use an image editor to put it in a canvas that is 1500x430px. We then created a test page and place a slider and uploaded the image back. Please check the private field for the result. Again, the aspect ratio of the image has to be at least 3:1, or that it is at least three times wider than it is tall. And since the original image is quite tall, it will not fit in the canvas that we have just created, so parts of the image have been cut off.

    You could also select a different thumbnail size in the slider’ Stil > Bild- und Videogröße der Slideshow settings.

    Best regards,
    Ismael

    in reply to: Blog post image sizes suddenly all different sizes? #1275173

    Hey!

    A few of us are in the Philippines but there are moderators from different countries. Please check the following link.

    // https://kriesi.at/about

    Previous reply: https://kriesi.at/support/topic/blog-post-image-sizes-suddenly-all-different-sizes/#post-1270622

    Best regards,
    Ismael

    in reply to: Product Page Alterations #1275172

    Hi,

    I am using the gallery element in the Avia Layout Builder.

    1.) The gallery element in the Advance Layout Builder (ALB) is not a product element or is not compatible with the variation product switching. The variation image switch will only work with the default or classic editor because the template contains the necessary markup, and only when the Woocommerce 3.0 gallery is enabled.

    2.) As suggested above, you may need to look for a custom solution that detects changes in the quantity input field. The solution may look something like the script provided in the following article.

    // https://rudrastyh.com/woocommerce/remove-update-cart-button.html

    Best regards,
    Ismael

    in reply to: Masonry Gallery filtering and sorting, Portfolio Entries #1275167

    Hi,

    Thank you for the info.

    This may be possible, but it would also mean creating different categories for each levels and languages for each single book because the sorting option relies on the selected taxonomies or categories, so if you have a hundred books to create, this might mean creating thousands of categories just to make the items much easier to sort.

    Example.

    
    Book 1
    - First Language Level 1 for Book 1
    - First Language Level 2 for Book 1 
    - First Language Level 3 for Book 1
    - First Language Level 4 for Book 1
    - Second Language Level 1 for Book 1
    - Second Language Level 2 for Book 1 
    - Second Language Level 3 for Book 1
    - Second Language Level 4 for Book 1
    Book 2
    .... same as above
    

    Or

    Book 1
    - Level 1 for Book 1
    - Level 2 for Book 1
    - Level 3 for Book 1
    - Level 4 for Book 1
    Book 2
    ....
    

    Or

    
    Book 1
    – First Language for Book 1
    – Second Language for Book 1
    – Third Language for Book 1
    – Fourth Language for Book 1
    Book 2
    ….
    

    Unfortunately, the ordering option in the Masonry and Portfolio element is quite limited and is usually used only for first level sorting. Looking for a third party extension or a custom solution would be a much better direction.

    Best regards,
    Ismael

    in reply to: Masonry of Portfolio Items does not sort correctly #1275159

    Hi,

    Alright. Thank you for update. We will close the thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Custom image size cropping #1275158

    Hi,

    Looks like the image with a different cropping position does not display when the Performance > Responsive Image option enabled. Did you enable that option? It used to work in the test page before. (see private field)

    Best regards,
    Ismael

    in reply to: Product Widget not working #1275156

    Hi,

    Thank you for the update.

    The products display properly when the product_visibility taxonomy parameter is removed, but unfortunately, we are not yet sure why. We have added this filter in the functions.php file to modify the query and remove the product_visibility.

    add_filter("avia_product_slide_query", function($query) {
      if($query["tax_query"][0]["taxonomy"] == "product_visibility") {
        unset($query["tax_query"][0]);
      }
      return $query;
    }, 10, 1);
    

    Please remove the browser cache before testing the page.

    Best regards,
    Ismael

    in reply to: Ajax Portfolio Loading Time #1274761

    Hey Ramon,

    Thank you for the inquiry.

    We encountered this issue before on a site owned by another user and it turned out to be a conflict with the lazy loading option in the Performance settings. Apparently, when the lazy loading option is enabled, it slows down the AJAX portfolio. We could not reproduce the same issue on our own installation.

    We kept the lazy loading option disabled in the site for now. Please remove the browser cache or do a hard refresh before checking the page.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    1.) This should be possible with a custom script. Please try to add the following snippet in the functions.php file.

    // checked privacy terms and condition
    function ava_privacy_checked_true() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', '
    		(function($) {
    			$(".av_form_privacy_check input").attr("checked", "checked")
    		})(jQuery);
    	');
        }
     }
    add_action( 'wp_enqueue_scripts', 'ava_privacy_checked_true', 9999);

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Contact form issue #1274747

    Hi,

    Thank you for the info.

    We could try to apply a maximum width to the form container so that it does not overflow outside the screen area.

    .pipedriveWebForms {
    	max-width: 60vw;
    }

    Best regards,
    Ismael

    in reply to: Disable Plugin on Product Pages #1274736

    Hey Mohamad,

    Thank you for the inquiry.

    This is kind of complicated, but it probably depends on which plugin is installed — on what it does or adds to the page. If it loads a script or a certain file and the plugin used the wp_enqueue_script to do it, then you should be able to prevent those files from loading using the wp_dequeue_script when a product page is viewed.

    Or you could try one of these plugins to control if a plugin should load on a specific page or not.

    // https://wordpress.org/plugins/plugin-organizer/
    // https://wordpress.org/plugins/plugin-load-filter/

    Best regards,
    Ismael

    in reply to: Movie in Color Section – Mobile Website – not running #1274732

    Hey envatouser2019,

    Thank you for the inquiry.

    Background videos are still disabled on mobile devices, and will be replaced with a fall back image if available. You may still have to use the layer slider if you want videos to play automatically on mobile devices.

    Best regards,
    Ismael

    Hey connect4consulting,

    Thank you for the inquiry.

    You have to make sure that the uploaded images have exactly the same size in order to get a consistent grid or to make sure that the generated thumbnails are the same. You could also force the theme or WP to resize the masonry thumbnails to the specified dimension but you have to manually edit the functions.php file or install a plugin (ex. Simple Image Sizes) in order to do so.

    Best regards,
    Ismael

    in reply to: YouTube Videos are not playing #1274548

    Hi,

    When we checked the Default Cookie Behavior settings and it is once again set to the third option. You have to set it to the first or second option if you want the video to play automatically on page load, else, users will have to toggle the privacy options first, make sure that videos from Youtube are enabled, then reload the page before they will be able to see the video.

    but AFTER accepting it should run.

    It will not start working automatically after accepting the cookies — users have to REFRESH the page first. There is also an option where you could set the page to refresh automatically once the user accepted the cookie. It is in the same panel as the Default Cookie Behavior, just look for the Advanced Options right at the very bottom of the panel and configure the Auto Reload Page settings.

    Best regards,
    Ismael

    in reply to: Burger menu scrolling #1274547

    Hi,

    Thank you for the info.

    We edited the code a bit and it is now executing. Let us know if it actually prevents swiping of the mobile menu container. And as we have said above, the issue is not really easy to reproduce unless you are aware of it, or intentionally trigger it.

    Best regards,
    Ismael

    in reply to: Blog post image sizes suddenly all different sizes? #1274543

    Hi,

    What I meant was where in your theme is that setting?

    Which setting? If you are referring to the Preview Image settings, then you have to edit the Blog Posts element in your news page and go to the Styling > Appearance toggle.

    The FTP account above is still not working. We have to check the uploads folder and see why the images in the single post entries are not displaying in the designated size, or why the assigned thumbnail (entry_with_sidebar) is not showing.

    I will also forward the issue to our channel so that other moderators could check it.

    Best regards,
    Ismael

    in reply to: Again Issues with Gallery #1274542

    Hi,

    Would you mind posting the site details so that we could check the issue? Please post the info in the private field.

    Best regards,
    Ismael

Viewing 30 posts - 15,361 through 15,390 (of 66,827 total)