Hi,

Sorry for the delay. Looks like the original or full sized version of the image is used in the page. What is the size of the original image?

Could you provide access to the site so that we could check it properly? Please post the site details in the private field

Best regards,
Ismael

Hi,

@lofy: Looks like you have set the testimonial element to have a grid style and added your own css modification to add a background for each item. Please remove the css modification and set the Testimonial Grid Style to Boxed Grid instead.

Best regards,
Ismael

Hi,

We could still use the snippet in the previous thread to move the sidebar to the left, but we have to change the css code a bit. Please add the snippet from the previous thread in the functions.php file, and use this css code instead.

.single-product-main-image {
    width: 25%;
}

.single-product-summary {
    overflow: hidden;
    width: 45%;
    float: right;
    margin-right: 5%;
}

.single-product .sidebar {
    width: 25%;
}

We just set the single-product-summary container to float to the right instead of the left. This should move the sidebar to the left side of the product content.

Best regards,
Ismael

Hi,

Using columns and image elements is probably a much better and more simple approach. You just need to make sure that the height of the portrait image is twice of that of the landscape ones plus the spaces. All images should have the same width.

Please check the screenshot below.

// https://imgur.com/4luQddt
// https://imgur.com/6ANnYFV

There are two 1/2 columns in a row, and the Row Settings > Row Layout > Equal Height Columns is enabled. We could remove the default column spaces and use css to control it manually but in this example, we are using the default spaces and added this css code to adjust the width and size of the space in between.

#top div .av_one_half {
	margin-left: 10px;
	width: calc(50% - 20px);
}

#top div .av-flex-placeholder {
	width: 10px;
}

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The only difference between the two templates or pages is that the gravatar in the author page (enfold\includes\loop-about-author.php line 76) is wrapped around a section container with the author-box class name. This section is not available in the blog template (enfold\includes\loop-index.php line 253). Unfortunately, we are not sure know how the plugin switches from the default gravatar to the lettered image, but the markup might have something to do with it.

<section class="author-box" itemprop="author" itemscope="itemscope" itemtype="https://schema.org/Person">
AUTHOR MARKUP HERE INCLUDING GRAVATAR
</section>

Best regards,
Ismael

Hey ClimbingSocks,

Thank you for the inquiry.

1.) The title and breadcrumb is disabled on the site, so we enabled it temporarily so that we could inspect the elements. To place the breadcrumb under the title, please add this css code.

.title_container .breadcrumb {
	position: relative;
	right: auto;
	top: 0;
	margin-top: 0;
	margin-left: -2px;
}

2.) To hide it on mobile view, add this css code.

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */
  .title_container .breadcrumb {
    display: none !important;
  }
}

3.) And use this to remove the prefix “You are here:”.

.breadcrumb-title {
	display: none !important;
}

Hope that helps.

Best regards,
Ismael

Hey nickgin,

Thank you for the inquiry.

How can we make that container appear in the page? Have you tried adjusting the z-index property of the cart collaterals container? Please provide the necessary steps so that we could check the container.

Best regards,
Ismael

Hi,

Thank you for the clarification.

Are you referring to the post navigation located on both sides of the page? By default, this navigation will not display if there is a full width element in the page such as the layer slider. You have to add this snippet in the functions.php file to change that behavior.

function avf_post_nav_settings_mod($settings) {
  $settings['is_fullwidth'] = false;
  $settings['skip_output'] = false;
  return $settings;
}
add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 999, 1);

Best regards,
Ismael

Hi,

Thank you for the clarification.

Did you disable the wholesale plugin? We do not see any wholesale products in the front page, or any products with the wholesale price as shown in the screenshot. Please activate the plugin temporarily or post the login details in the private field so that we could check the issue further.

For additional assistance, please try to keep in touch with the plugin developers.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Is this a staging site? Can we deactivate the plugins temporarily via FTP? We will rename the plugins directory because it is possible that one of the plugins in combination with the theme is causing the issue.

Do you remember doing anything before this issue happens?

The reCaptcha is standard in all WordPress CMS. It’s part of WordPress.

Google reCAPTCHA is not a standard feature in WordPress, so it might be from a plugin, a custom snippet, or could be an option added by your host. Did you install the Contact Form 7 plugin? Adding the following snippet in the functions.php file should disable the CF7 recaptcha script.

remove_action( 'wp_enqueue_scripts', 'wpcf7_recaptcha_enqueue_scripts' );

Best regards,
Ismael

Hey crabjack,

Thank you for the inquiry.

We might have to wrap the description output with the do_shortcode function in the avia_woocommerce_parallax_banner function. This function or snippet is in the enfold\config-woocommerce\config.php file around line 1135.

if($description) $output .= "<h1>".$description."</h1>";

Replace the line with:

if($description) $output .= "<h1>".do_shortcode($description)."</h1>";

Best regards,
Ismael

Hey jstonestreet,

Thank you for the inquiry.

Does it work correctly when a default theme is active, or when not using the Enfold theme? Please try to temporarily disable the page preloading, custom 404 and maintenance mode settings in the theme options because these features could trigger a redirect and might be causing the issue.

Best regards,
Ismael

Hi,

Thank you for the update.

You might have to modify the archive.php template directly, or use the ava_after_main_title hook to render additional content above the category description. In the archive.php file, the category description starts around line 33, so the category image code can be added above that line. By default, uploading images to the categories is not available, so you will have to install a plugin or add a custom snippet.

Please check these plugins:

// https://wordpress.org/plugins/categories-images/
// https://wordpress.org/plugins/wp-custom-taxonomy-image/

Best regards,
Ismael

Hey aliciapotts,

Thank you for the inquiry.

Could you give us an example of a broken link to the shopping cart page? Did you create a cart page, or import the default Woocommece data? These broken links might be from the demo data.

Best regards,
Ismael

Hi,

That is why you have to register another thumbnail with a different name for the image with a different crop position. Both thumbnails will have the same height and width, but they should not have the same name when you register them.

Best regards,
Ismael