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Viewing 30 posts - 15,301 through 15,330 (of 66,092 total)
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  • in reply to: How to pull Jetpack testimonials #1260886

    Hi,

    Thank you for the inquiry.

    Would you like to include the jetpack-testimonial post type to the “Which Entries?” dropdown or settings of the post slider? If so, you should be able to use the avia_public_post_types filter to include additional post type to the existing list. This filter is in the public_post_types function inside the enfold\config-templatebuilder\avia-template-builder\php\generic-helper.class.php file.

    Best regards,
    Ismael

    in reply to: Disabling LazyLoad on Specific Images (Wp-rocket) #1260885

    Hey Rafael,

    Thank you for the update.

    Are you using the default editor for the pages, or the Advance Layout Builder (ALB)? If you are using the default editor, you might have to modify the includes > loop-page.php file and change this line of code..

    $thumb = get_the_post_thumbnail( get_the_ID(), $avia_config['size'] );
    
    					if( $thumb ) 
    					{
    						echo "
    <div class='page-thumb'>{$thumb}</div>
    ";
    					}
    

    Replace the get_the_post_thumbnail function with the wp_get_attachment_image_src to get the URL of the featured image and define your own markup with the data-skip-lazy attribute.

    // https://developer.wordpress.org/reference/functions/wp_get_attachment_image_src/

    Best regards,
    Ismael

    in reply to: Masonry Grid – Load more problems #1260883

    Hi,

    Sorry for the delay. Based on the video clip, it looks like the issue occurs because of the loading icon. Please try to add this css code to temporarily disable the loading icon.

    .avia_loading_icon {
        display: none !important;
    }

    Best regards,
    Ismael

    in reply to: Issue renaming Portfolio #1260882

    Hi,

    Thank you for the inquiry.

    In the snippet or the filter, please look for the following line of code.

    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod', 50, 1);
    
    

    Below, add this code to properly define or get the value of the $permalinks variable.

    $permalinks = get_option('avia_permalink_settings');
        if(!$permalinks) $permalinks = array();    
    
        $permalinks['portfolio_permalink_base'] = empty($permalinks['portfolio_permalink_base']) ? __('portfolio-item', 'avia_framework') : $permalinks['portfolio_permalink_base'];
        $permalinks['portfolio_entries_taxonomy_base'] = empty($permalinks['portfolio_entries_taxonomy_base']) ? __('portfolio_entries', 'avia_framework') : $permalinks['portfolio_entries_taxonomy_base'];
    

    You might have to adjust the default value of the portfolio_permalink_base and portfolio_entries_taxonomy_base based on the new value of the taxonomy or post type.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Are you referring to the tinyMCE editor in the text block element? The toolbar in the Visual editor looks different compare to the default editor. Are you using a plugin for it?

    Please keep in touch with the plugin developers for additional assistance as they know more about the plugin than we do and should be able to provide more helpful insight regarding the issue.

    Best regards,
    Ismael

    in reply to: edit portfolio categories default grid #1260877

    Hi,

    Thank you for the update.

    The portfolio category pages are generated using the taxonomy-portfolio_entries.php file. The grid is not full width because it is inside a container which also follows the maximum width set in the theme options.

    Best regards,
    Ismael

    in reply to: Box moving in Firefox by itself #1260876

    Hi,

    Thank you for the update.

    As @Yigit explained above, the page moves because the testimonial slides have different height or size, so when it rotates or slides, the box moves up or down depending on the height of the active testimonial item. We could prevent the page from moving by applying a minimum height to the testimonial slides but the height value has to be adjusted on different screen sizes.

    Please add this css code in the Quick CSS field or in the child theme’s style.css file.

    .avia-content-slider-element-container {
    	min-height: 171px;
    }
    

    Best regards,
    Ismael

    in reply to: Layer Slider not reponsive #1260650

    Hi,

    Thank you for the update.

    Could you provide access to the “mouysset” site so that we could compare the settings of the sliders? Please post the account details in the private field.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Change how testimonials display #1260649

    Hi,

    Thank you for the info.

    Yes, that should be possible. To apply rounded corners to the default boxed style, we could use this css code instead.

    .responsive #top .avia-testimonial-wrapper .avia-testimonial {
    	border-radius: 10px;
    	background: red;
    }
    

    Best regards,
    Ismael

    in reply to: Enfold 4.7.2 causing massive SQL usage #1260646

    Hi,

    Did you enable the database or server logging as suggested above? Is the site on a shared hosting? Please keep in touch with your hosting provider to properly monitor the site for unexpected usage in the CPU or huge queries to the database.

    If the issue persists, please do not hesitate to open a new thread with the site details so that we could check it properly. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold increases file size of the featured image #1260634

    Hi,


    @fecanimedia
    : Did you regenerate the thumbnails after adding the above snippet? Try to use the one of the following plugins to regenerate the images with the new default thumbnail quality.

    // https://wordpress.org/plugins/regenerate-thumbnails/
    // https://wordpress.org/support/plugin/simple-image-sizes/

    If you need further assistance, please feel free to open a new thread. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Remove h3 tags from widget title #1260631

    Hi,

    You have to adjust the value of the before_title and after_title parameters, or the value found in these lines.

    'before_title' => '
    <h5 class="widgettitle">', 
    'after_title' => '</h5>
    '
    

    It is set to h5 currently. Try to replace it with the following code instead.

    'before_title' => '<strong class="widgettitle">', 
    'after_title' => '</strong>'
    

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    It seems to be working properly on our end. Multiple items that have been added to the cart are displaying properly in the mini cart. Please check the screenshot below.

    // https://imgur.com/ILt051u

    Best regards,
    Ismael

    in reply to: Enfold matomo don't tracking #1260621

    Hi,

    Thank you for the update.

    The theme actually uses the same wp_head hook to render the Google Analytics (GA) snippet, and the only difference is that GA has its own field in the theme options. Using the same wp_head hook for the Matomo script or snippet should be enough to make the tracking or analytics feature work.

    // https://kriesi.at/support/topic/enfold-matomo-dont-tracking/#post-1201141

    Add the hook in the functions.php file with the appropriate tracking snippet and it should work just fine.

    The requests page will not be available anytime soon but rest assured that we put any requests that we found here in the forum into appropriate consideration. But for obvious reasons, only selected requests will be added to the theme.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Link in pagination & Breadcrumb wrong? #1260620

    Hi,

    Thank you for the update.

    Are you using the content slider with the blog posts element inside? And it looks like you are using a different pagination. Where did you get it? Please try to disable the plugins temporarily and post the login details in the private field so that we could check the issue properly.

    Best regards,
    Ismael

    in reply to: Plugin conflict with slick menu pro #1260617

    Hi,

    Thank you for the update.

    The avia_hamburger_menu is actually inside the js > avia.js file, so you have to comment it out to disable it. You cannot remove or deregister the file because it will break a lot of functionality in the theme. Please look for this code around line 19 and comment it out or remove it completely.

    //activates the hamburger mobile menu
    		avia_hamburger_menu();
    

    For additional assistance, please keep in touch with the plugin developers.

    Best regards,
    Ismael

    in reply to: Masonry layout for ALB Blocks #1260615

    Hi,

    Thank you for the info.

    Even if we managed to render shortcodes inside the masonry content, this might still not work as you would expect because the size of the masonry item does not rely on the length of the content but on the size of the images and the aspect ratio. Based on the screenshot, the images that you are planning to use have the same sizes and aspect ratio, so this will just create a normal grid without the masonry style or tiled grid that you are probably after.

    Have you tried using the Content Elements > Team Member element? You should be able to attach or add different links to the item using this element.

    Best regards,
    Ismael

    in reply to: Tap to open menu bug #1260614

    Hi,

    The speed of the dropdown animation seems to be sufficient enough on our end, but we could adjust it if necessary. To do so, we have to modify the js > avia.js file around line 1232:

    if(parent.is('.av-show-submenu'))
    			{
    				parent.children("ul.sub-menu").slideDown('fast');	
    			}
    			else
    			{
    				parent.children("ul.sub-menu").slideUp('fast');	
    			}
    

    We could replace the duration “fast” of the slideDown and slideUp functions with a number in milliseconds. Default duration value is 400.

    // https://api.jquery.com/slidedown/

    Best regards,
    Ismael

    in reply to: Enfold Photo Gallery Thumbnail Issue #1260613

    Hi,

    Sorry for the late response. To fix the issue on Chrome, we used this css code in the Quick CSS field to set the display of the parent container to flex.

    
    .avia-gallery-thumb {
        display: flex;
        flex-direction: row;
        flex-wrap: wrap;
    }
    

    Please do a hard refresh before checking the page, or use incognito mode.

    Best regards,
    Ismael

    in reply to: Editor can not view page lay out #1260611

    Hi,

    We deactivated the plugins temporarily to check if the security plugin is actually causing the issue but the issue persists even when it is turned off, and we also enabled the error logs but there are no critical or fatal errors reported, only PHP notice which should not cause any issues with the site.

    We will get back to you when we find anything else. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: How to put a field in blog posts in masonry #1260557

    Hi,

    Thank you for the info.

    Above the code that we mentioned above, try to add this line.

    $year = get_field ("Date");
    $output .= "<span class='slide-year-meta'>".$year."</span>";
    

    This should render the Date above the featured image. We could then use the .slider-year-meta selector to adjust the style of the year info.

    Best regards,
    Ismael

    Hi,

    As we mentioned above, this is beyond the scope of support, so we just explained above what needs to be done in order to make the custom add to cart button work inside the masonry item.

    The image is actually inside the link container, so adding the add to cart link will still require a custom script that could detect a mouse click and that is able to recognize that the user or visitors actually clicked on the add to cart button.

    Thank you for your understanding.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    It might not be working because we modified the image.php file instead of the template file for the slideshow. Please try to edit the enfold\config-templatebuilder\avia-shortcodes\av-helper-slideshow.php file, and look for this code around line 360:

    $link = wp_get_attachment_image_src( $slide->ID, $this->config['lightbox_size'] );
    

    .., then replace it with:

    $link = wp_get_attachment_image_src( apply_filters('wpml_object_id', $slide->ID, 'attachment', TRUE ), $this->config['lightbox_size'] );
    

    This should allow WPML to filter the slide ID or use the appropriate image from another language before returning it to the template.

    Best regards,
    Ismael

    in reply to: music player start from beginning #1260549

    Hi,

    Could you provide a direct link to a page with a playlist that contains multiple items, and where the issue occurs? The second playlist in the page above contains only one item.

    The issue is quite tricky because it is random and it does not happen on every playlist. In any case, users could always pause the player manually if it restarts, but we understand that there is an issue with the playlist.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Adjust Collapse Order on Mobile #1260546

    Hi,

    Yes, this is not possible using the default options but as we mentioned above, we could create a duplicate of the same section and adjust the order of the columns so that the text is placed before the image. Or use css and css media queries to reverse the order of the columns inside the same section only on mobile view.

    If you need further assistance, please do not hesitate to open a new thread with the site details. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Product widget #1260545

    Hi,

    Sorry for the late response. We can now properly access the site.

    1.) To decrease the space between the product title and price, we could use this css code to pull the price container upwards so that it is closer to the product title. This might cause minor issues with products with longer title.

    .product_list_widget li .woocommerce-Price-amount {
    	top: -30px;
    	position: relative;
    }
    

    2.) Are you referring to the same product widget? The following snippet should adjust the size of the default product thumbnail.

    add_filter( 'woocommerce_get_image_size_thumbnail', function( $size ) {
        return array(
            'width'  => 120,
            'height' => 120,
            'crop'   => 0,
        );
    } );
    

    Default size of the thumbnail is only 36x36px.

    Best regards,
    Ismael

    Hi,

    Glad to know that you managed to solve it. It would be awesome if you could share the solution here in the fourm for users who might be having the same issue.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Problem with double click to start horizontal gallery #1260542

    Hi,

    Would you consider adding a border to the active item? Please try this css code.

    .av-horizontal-gallery-wrap.av-active-gal-item {
    	border: 1px solid gray;
    }
    

    Using the same selectors above, you could also create a custom element such an arrow or something to indicate that the current item is the active item.

    Best regards,
    Ismael

    in reply to: Related Posts ENFOLD #1260540

    Hi,


    @isotopper
    : We could use the snippet in the following thread to render the social share section after the content of the advance layout builder.

    // https://kriesi.at/support/topic/social-share-button-in-custom-footer-page-showing-wrong-url/#post-1202270

    If you need further assistance, please do not hesitate to open a new thread. We will close this one for now.

    Best regards,
    Ismael

    in reply to: Customer recommendation #1260539

    Hi,

    Thank you for the screenshot.

    We could apply the background color directly to the heading tag instead of the parent container.

    body .schongewusst {
    	background-color: transparent;
    	padding: 0 10px 0 10px !important;
    	margin-bottom: -150px;
    	z-index: 2;
    	position: relative;
    	margin: 0 auto -50px auto !important;
    	float: none !important;
    	top: 30px !important;
    }
    
    body .schongewusst .av-special-heading-tag {
    	padding: 0;
    	margin: 0;
    	float: left;
    	width: auto;
    	display: inline;
    	background-color: white;
    }

    Best regards,
    Ismael

Viewing 30 posts - 15,301 through 15,330 (of 66,092 total)