Hi,

Thank you for the update.

This happens on iOS devices such as an iPad because they do not support fixed backgrounds. To fix the issue, we have to set the value of the background-attachment property back to default, which is scroll.

@media only screen and (max-width: 989px) {
   .avia-full-stretch{
	background-attachment: scroll !important;
   }
}

Related thread: https://kriesi.at/support/topic/parallax-problem-picture-size-on-ipad/#post-1262565

Best regards,
Ismael

Hey Kristin,

Thank you for the inquiry.

Please open a single thread for each inquiry instead of stacking them up on a single post. This will allow the moderators to focus on the question at hand and keep the thread concise and relevant to the original topic. Also, users usually receive a more immediate response this way.

Now, to answer your very first questions.

1.a) In the home page, try to remove the transparent spaces around the logo and upload it again. The theme will automatically resize it based on the height of the header, and we could also manually resize it using css when necessary.

1.b) Use this css code to add a space below the main menu and above the main content.

#header_main_alternate {
	padding-bottom: 50px;
}

1.c) This css code should remove the 100px left margin of the testimonial name.

.avia-testimonial-meta {
	margin-left: 0;
}

1.d) To resize the footer widget title and content, use this css code.

.widgettitle {
	font-size: .8em;
}

#footer .widget p {
	font-size: 12px;
}

Please open new threads or posts for the rest of the inquiries.

Best regards,
Ismael

Hi,

Thank you for the update.

We have added the esc_html function in the latest version to properly escape html tags and prevent the builder structure or layout from breaking because of unclosed or invalid tags. You will have to modify the enfold\config-templatebuilder\avia-shortcodes\icongrid\icongrid.php file around line 1888 to be able to continue the use of images within the title field.

$output .=					"<{$title_el} class='av_icongrid_title icongrid_title{$icongrid_title} {$av_title_font_classes} {$title_el_cls}' {$markup} {$title_styling_str}>" . esc_html( $atts['title'] ). "</{$title_el}>";

Best regards,
Ismael

Hi,

Unfortunately, we are still not sure why it is not working in your installation. It works fine on ours, so it is probably server-related. Do you have another domain or a development version of the site?

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Hotspots open on mouse hover by default, but you could change the behaviour in the Advanced > Animation > Show Tooltips settings of the hotpost element.

Best regards,
Ismael

Hey bjorn3w,

Thank you for the inquiry.

Videos added in the slider or in any full width element as background are automatically disabled on mobile devices and will revert back to a fall back image if provided. If you really need to display a video on mobile view, you could either add the Video element in place of the slider by toggling the Element Visibility settings or try to use the Layer Slider.

Best regards,
Ismael

Hey Fiachra,

Thank you for the update.

Try to replace this line..

$(‘.hide_this’).toggle();

.. with:

$(this).next(".learn_this").toggle();

.. so that it will only open the next element with the class name “learn_this”.

Best regards,
Ismael

Hey Jak73,

Thank you for the inquiry.

This may actually depend on the value of the Maximum Container Width option in the Enfold > General Layout > Dimensions or based on the most common screen sizes used nowadays. Most common screen resolution is 1920x1080px and 1366x768px, so any image size that will fit between that resolution should work fine.

// https://www.hobo-web.co.uk/best-screen-size/

Best regards,
Ismael

Hi,

The Appearance > Editor panel is not accessible, so we were not able to edit the functions.php file. Please try to replace the snippet with the following code.

function avia_masonry_custom_query( $query ) {
	if(is_page(38)) {
		$exclude_cat = array('category__not_in' => '38');
		$query = array_merge((array)$exclude_cat, (array)$query);
	}

	return $query;
}
add_filter('avia_masonry_entries_query', 'avia_masonry_custom_query');

Or enable the file editor by setting the DISALLOW_FILE_EDIT to true so that we could adjust the snippet.

// https://wordpress.org/support/article/hardening-wordpress/#disable-file-editing

Best regards,
Ismael

Hi,

Did you try the suggestion above regarding WP_Term object? You may need to loop through each term and check if the previous one belongs to the same taxonomy as the current one. If this is true, then render the comma.

Is the site live? We could also remove the unnecessary comma in the front end using Javascript. Please post the site or page URL containing the posts with categories so that we could check the elements.

Best regards,
Ismael

Hi,

Thank you for the info.

Have you tried using a different cache and/or minification plugins? Sometimes trying different combinations of plugins or extensions and of their settings fix these kind of issues.

Best regards,
Ismael

Hi,

The script should attach a click event listener to the Graham Capital menu item. Did you test that menu item?

Would you mind if we access the dashboard and the file server so that we could test the modification? Please post the WP details in the private field and the FTP details as well if it is available. If FTP is not available, please make sure that the Appearance > Editor panel is accessible so that we could edit the files when necessary.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

Yes, sorry for the confusion. Did you create a backup or a restore point as suggested above? This is very important because you may lose the current theme configuration if you fail to properly activate the child theme.

Please restore the site using the backup or the restore point, then post the WP and FTP login details in the private field so that we could add the social icons.

Best regards,
Ismael

Hi,

Would you mind if we access the dashboard and the file server? We have to be able to edit the above script in order to properly test it. Please post the WP and FTP details in the private field.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

We added the av_resize_finished event to the script and it seems to have helped with the issue. The parallax container is now resizing properly on page load. Please remove the browser cache prior to checking the page.

Best regards,
Ismael