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Hey Carla Garrett,
Thank you for the inquiry.
Are you trying to log in to your Themeforest account? Please check the documentation for more info on how to download your items.
— https://help.market.envato.com/hc/en-us/articles/202501014-How-to-download-your-items
If you need to generate a private token for the theme, please check this documentation.
— https://kriesi.at/documentation/enfold/theme-registration/
For any account-related inquiries, we recommend reaching out to the Themeforest or Envato team.
— https://www.envato.com/contact/
Let us know if you more questions.
Best regards,
IsmaelNovember 18, 2025 at 6:03 am in reply to: Anywhere also problems with the Smashballoon Lite widget? #1491434Hey mbosse99,
Thank you for the inquiry.
We cannot find the instagram widget in your site. Please create a test page, then provide the login details in the private field so we can check the issue further — screenshots will also help.
Best regards,
IsmaelHi,
You’re welcome! To help you get started with the theme, please check out the documentation.
— https://kriesi.at/documentation/enfold/
Let us know if you any further questions.
Have a nice day.
Best regards,
IsmaelHey John,
Thank you for the inquiry.
We tried logging in, but the provided account seems to be invalid. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, ImgBB, PostImages or Dropbox to upload and share the screenshot.
Best regards,
IsmaelHi,
Thank you for the inquiry.
You need to extract the enfold.zip file from the initial package and upload that file to your WordPress installation. Please check this documentation for more information.
— https://kriesi.at/documentation/enfold/install-enfold-theme/
We also recommend activating a child theme.
— https://kriesi.at/documentation/enfold/child-theme/
If you have any further questions, please let us know.
Best regards,
IsmaelHey koomo,
Thank you for the inquiry.
If you need to remove the arrow below the images, please add this css code:
#top .avia-smallarrow-slider .avia-content-slider-inner .avia-slideshow-arrows { display: none; }Let us know the result.
Best regards,
IsmaelHi,
The post css files are not actually deleted; the timestamp of the post css file is just updated, so you won’t be able to access the same file without updating or using the correct timestamp. We tested this again on the test page and didn’t find any changes to the element with the custom styling. Do you see any styling issues on the page after resaving the theme options? We posted the post css file of the test page in the private field, with and without its timestamp.
We did notice that the post css file has a “ver” prefix on the query parameter in its timestamp. This is not the case on our installation. Do you have any idea why it’s prefixed? Is this a custom modification?
Best regards,
IsmaelNovember 17, 2025 at 5:57 am in reply to: instagram icon beside navigation in normal colours #1491389Hi,
Thank you for the update.
If you want to revert to using the default icon, please remove the previous modifications, then add this css code to enlarge the instagram icon and adjust the color:
#top #wrap_all .social_bookmarks .social_bookmarks_instagram a { background: linear-gradient(44deg, #ef1a88, #e6683c, #fa991f, #ee166c, #bc1888); -webkit-text-fill-color: transparent; background-clip: text; font-size: 50px !important; width: 100%; height: 100%; line-height: 80px; } .responsive #top #header .main_menu .social_bookmarks { margin-top: -40px !important; overflow: visible; }Best regards,
IsmaelHi,
Please feel free to open another thread if you have additional questions. Thank you for your patience.
Best regards,
IsmaelHey Manuel,
Thank you for the inquiry.
You need to install bbPress either before or after importing the demo. Please check the link below:
— https://wordpress.org/plugins/bbpress/
Best regards,
IsmaelHi,
Please feel free to open another thread if you need additional assistance. We’ll close this one for now. Thank you for your patience.
Best regards,
IsmaelHi,
can it just be with a static price range under the title?
That should be possible — simply remove this block of code from the functions.php file:
$('.variations_form').on('show_variation', function(event, variation){ $priceContainer.css('opacity', 0); setTimeout(function(){ $priceContainer.html(variation.price_html).css('opacity', 1); }, 100); });Best regards,
IsmaelHi,
Thank you for the update.
You can add the code using plugins like Code Snippets so it will not get removed after a theme update, or activate a child theme.
— https://kriesi.at/documentation/enfold/child-theme/
Best regards,
IsmaelNovember 17, 2025 at 5:31 am in reply to: Hamburger menu icon left, logo centered, search icon right #1491382Hi,
Thank you for the inquiry.
If you need the logo centered and the burger menu on the left, try setting the Enfold > Header > Header Layout > Menu and Logo Position to Logo right, Menu left. Then add the following css code to move the logo from the right to the center.
.html_header_top #top .av_logo_right .logo { right: calc(50% + -35.5px); } @media only screen and (max-width:767px) { .responsive #top #wrap_all #header_main .main_menu { left: 0; right: auto; } .html_header_top #top .av_logo_right #header_main .logo { position: relative; left: 50%; right: auto; margin-left: -41.5px; margin-right: 0; } }Best regards,
IsmaelHey Gianluca,
Thank you for the inquiry.
There’s no built-in option for this, but you can try editing the enfold/config-templatebuilder/avia-shortcodes/slideshow_feature_image/slideshow_feature_image.php file, and look for the slide_html function. Let us know if you need more info.
Best regards,
IsmaelHi,
We didn’t change anything aside from creating a test page. For now, you may need to manually add images to the default editor if you want to comply with the SEO checker, or you can ignore it since the featured image will be properly indexed on the frontend. This won’t affect your SEO in any way.
Best regards,
IsmaelHey Peter Hojczyk,
Thank you for the inquiry.
There is an existing demo called Enfold Hotel with online booking using the Woocommerce plugin and the Woocommerce Bookings extension. You can check it out here: https://kriesi.at/themes/enfold-hotel.
The Woocommerce plugin is free, but the extension costs around $249 per year or $398.40 for a 2-year plan. Please check the extension page below.
— https://woocommerce.com/products/woocommerce-bookings/?aff=84
You can also try the Booking Calendar (https://wordpress.org/plugins/booking/), which is free, but it’s not natively integrated with the theme, or the Events Calendar plugin but it is mostly used for events: https://theeventscalendar.com/
Best regards,
IsmaelHi,
Thank you for the update.
We created a test page with an element that has custom styling, so it has its own post css file. When we resave the theme options, the old css file is removed but then regenerated with a new timestamp. The custom styling of the elements is preserved as expected. Do you notice any changes on the page, such as missing element styling, when you resave the theme options? (see private field)
@earthchilde: Please open a new thread, create a test page and provide the login details in the private field.Best regards,
IsmaelHi,
Thank you for the update.
The edit link above leads to a 404 page. Please include the login details in the private field.
Best regards,
IsmaelHi,
Yes, if the thumbnail size is disabled, the default thumbnail with that dimension will no longer be generated and all images will be regenerated without it. It’s IMPORTANT to create a full site backup or restore point before proceeding with any of these steps.
If you’re comfortable with scripting, you can also remove specific thumbnails in batch if the regeneration process fails to remove them.
Best regards,
IsmaelNovember 14, 2025 at 5:28 am in reply to: instagram icon beside navigation in normal colours #1491317Hey rixi,
Thank you for the inquiry.
You can try this code in the Enfold > General Styling > Quick CSS field:
#top #wrap_all .social_bookmarks .social_bookmarks_instagram a { background: linear-gradient(45deg, #f09433, #e6683c, #dc2743, #cc2366, #bc1888); -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text; }Result:
Best regards,
IsmaelHi,
Thank you for the inquiry.
We checked the Advanced Layout Builder and found an error being generated from this file: ://ppcp-paylater-wc-blocks/resources/js/CartPayLaterMessagesBlock/cart-paylater-block-inserter.js.
You may need to temporarily disable this plugin and contact the plugin developers for additional assistance.
Best regards,
IsmaelHey AndreasWinkler,
Thank you for the inquiry.
You can add this code to the functions.php file to apply the same grid layout to the category pages:
add_filter('avf_blog_style','avf_blog_style_mod', 10, 2); function avf_blog_style_mod($layout, $context){ if($context == 'archive') $layout = 'blog-grid'; return $layout; }Best regards,
IsmaelNovember 14, 2025 at 5:09 am in reply to: Image gallery with multiple conditional thumbnails #1491314Hey finchkelsey,
Thank you for the inquiry.
The slider looks complex, but it should be possible with the Layer Slider plugin or a custom template and script. You may need to explore and use the Layer Slider API in order to create something like that.
— https://layerslider.com/documentation/#advanced-customization
If you need additional help, we recommend reaching out to Codeable.
— https://kriesi.at/contact/customization
Best regards,
IsmaelHey jimmiemoreland,
Thank you for the inquiry.
Yes, you can create a Custom Layout and apply it to the pages where you want the layout to display. When you update the Custom Layout, all instances of the template will update automatically. Please check this link for more info.
— https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
Best regards,
IsmaelHi,
Thank you for the update.
Let us know once the staging site and a test page are ready so we can review them. Please include the login details in the private field.
Best regards,
IsmaelHi,
We have adjusted the code a bit. You may notice a short delay before the price range displays because we needed to override the default variation switching behavior. Once the page is fully loaded, the price range should display correctly and selecting variations will switch the price as normal.
add_action( 'wp', function() { if ( is_product() ) { $product = wc_get_product( get_the_ID() ); if ( $product && $product->is_type( 'variable' ) ) { remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 ); add_action( 'woocommerce_single_product_summary', 'ava_woocommerce_single_product_summary_mod', 10 ); } } }); function ava_woocommerce_single_product_summary_mod() { $product = wc_get_product( get_the_ID() ); if ( ! $product || ! $product->is_type( 'variable' ) ) return; $min_price = $product->get_variation_price( 'min', true ); $max_price = $product->get_variation_price( 'max', true ); if ( $min_price !== $max_price ) { $price_html = wc_price( $min_price ) . ' - ' . wc_price( $max_price ); } else { $price_html = wc_price( $min_price ); } echo ' <div class="av-variable-price" style="opacity:0; transition: opacity 0.5s;"><span class="price"><span class="woocommerce-Price-amount amount"><bdi>' . $price_html . '</bdi></span></span></div> '; } add_action( 'wp_footer', function() { if ( is_product() ) : ?> <script type="text/javascript"> jQuery(function($){ var $priceContainer = $('.av-variable-price'); function formatPrice(price){ return price.toLocaleString('da-DK', { minimumFractionDigits: 0, maximumFractionDigits: 0 }) + ' kr.'; } function updatePrice(min, max){ var html = ''; if (min != max){ html = '<span class="price"><span class="woocommerce-Price-amount amount"><bdi>' + formatPrice(min) + ' - ' + formatPrice(max) + '</bdi></span></span>'; } else { html = '<span class="price"><span class="woocommerce-Price-amount amount"><bdi>' + formatPrice(min) + '</bdi></span></span>'; } $priceContainer.html(html).css('opacity', 1); } $(window).on('load', function(){ setTimeout(function(){ var productMin = <?php echo wc_get_price_to_display( wc_get_product(get_the_ID()), array('price'=>wc_get_product(get_the_ID())->get_variation_price('min', true)) ); ?>; var productMax = <?php echo wc_get_price_to_display( wc_get_product(get_the_ID()), array('price'=>wc_get_product(get_the_ID())->get_variation_price('max', true)) ); ?>; updatePrice(productMin, productMax); }, 1000); }); $('.variations_form').on('show_variation', function(event, variation){ $priceContainer.css('opacity', 0); setTimeout(function(){ $priceContainer.html(variation.price_html).css('opacity', 1); }, 100); }); }); </script> <?php endif; });Screenshot:
Best regards,
IsmaelHey jnightingale,
Thank you for the inquiry.
The script file https://site.com/js/form_embed.js does not exist or is invalid. Please make sure that the file is accessible. For additional assistance, we recommend reaching out to the plugin developers.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like the slide images are still loading on all screen sizes. We may need to log in to the site to properly test the modification. Please provide the login details in the private field.
Best regards,
Ismael -
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