Hi,

Thank you for the update.

The product grid is duplicated because there is a shortcode block containing a product shortcode on the base Store page, which renders another product grid. We removed the shortcode element. Please make sure to purge the cache before testing.

Best regards,
Ismael

Hi,

Glad to know that you’ve figured this out. Regarding your question about accessibility, we’ll forward this thread to our channel for further consideration. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hi,

Glad to know that you’ve figured out the issue and we appreciate you sharing the solution. Please let us know if you encounter any more issues or have further questions.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Are you using the Blog Posts element with the Grid Layout enabled? Please provide a link to the page so we can properly check the issue. In the meantime, try to add a 1/1 Column element, then move the Blog Posts element inside this column. Let us know the result.

Best regards,
Ismael

Hi,

There was text in the toggle content that used brackets, e.g., [2/7], [3/12], etc, which WordPress interprets as shortcodes. You should avoid using them. You can replace the brackets with parentheses ( ). We applied this change to the toggle content and it fixed the issue, now showing all toggle items.

Best regards,
Ismael

Hey michellea101,

Thank you for the inquiry.

Did you install any plugins or add any modifications recently? Please try to temporarily disable the plugins, then ask your hosting provider to upgrade PHP to version 8.2 or newer and increase the memory limit to at least 512MB. Also, make sure that the theme is updated to version 7.1.3. Let us know if the issue persists.

Best regards,
Ismael

Hi,

Thank you for the update.

Try to add the following css code to ensure that the video covers the entire color section container.

#top .av-video-slide iframe, #top .av-video-slide embed, #top .av-video-slide object, #top .av-video-slide video {
    object-fit: cover;
}

Best regards,
Ismael

Hey Lion,

Thank you for the report.

We can’t reproduce the issue on our end. In the Blog Posts element, have you tried configuring the Content > Select Entries options, such as selecting a specific category or taxonomy? We also recommend temporarily disabling the plugins to check if any of them are affecting the post query.

Best regards,
Ismael

Hi,

There is no icon specific to Upwork, but you can add one using the Iconfont Manager. Please check this documentation.

— https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options
— https://kriesi.at/documentation/enfold/icon/

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hey es.design.ma,

Thank you for the inquiry.

The first post is currently showing a thumbnail instead of the original image. Did you install any image or media library plugins? Please provide the login details in the private field so we can check further.

Best regards,
Ismael

Hey frankb54,

Thank you for the inquiry.

That is the default behavior when using the theme’s product gallery. To change this, you need to set Enfold > Shop Options > Product Gallery to WooCommerce 3.0 product gallery. Please check the screenshot below.

Best regards,
Ismael

Hi,

Thank you for the update.

You can use snippet plugins like Code Snippets or WPCode and relocate the filter there. Uploading smaller images is actually recommended, as this makes the site more performant and decreases the loading time. Let us know if you need more info.

Best regards,
Ismael

Hey Tilman,

Thank you for the inquiry.

Please try to edit the Video element and set the Advanced > Privacy Settings > Lazy Load Videos option to Always load videos.

You may also need to go to Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behaviour and set it to the first or second option to allow videos to play or load automatically.

Let us know the result.

Best regards,
Ismael

Hey M1000000,

Thank you for the inquiry.

The post css files should only be generated when creating or updating a page. They should not be generated on page load unless the file is not yet available, which is probably the case here since it fails to generate. To exclude the checkout page from generating the dynamic css file, you can try adding the following code to your functions.php file.

add_filter( 'avf_post_css_create_file', function( $create ) {
    if ( is_singular() && get_the_ID() === 6494 ) {
        return false;
    }

    return $create;
});

Let us know how it goes.

Best regards,
Ismael

Hey bjacomet,

Thank you for the inquiry.

Where is the site hosted? Some hosting platforms blacklist or block the source of the demo files, so the demo import will not work on those servers. You may need to manually import the demo using the XML files.

Please check this documentation for more info: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Best regards,
Ismael