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Hi,
Glad to know that you’ve found a workaround — thank you for the update. Let us know if you have more questions.
Best regards,
IsmaelHey classywebsites,
Thank you for the inquiry.
You can add this css code to adjust the font size of the widget button and prevent it from getting cut off.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #custom_html-2 button { font-size: 16px; word-break: keep-all; } }
Regarding the columns on the homepage, the one in the middle has a longer text, so it doesn’t align with the other columns. Shortening the description should help.
Best regards,
IsmaelHey Keith,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue, or a link to the page? You can use platforms like Savvyify, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelSeptember 23, 2025 at 4:42 am in reply to: Rounded color box in content slider widget or testimonial widget #1489470Hi,
Thank you for the update.
Try to add the following css code below the first one to adjust the padding around the testimonial container and decrease the font size on smaller screens.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #top .av-large-testimonial-slider.avia-testimonial-wrapper .avia-testimonial { padding: 0; } .responsive #top .avia-slider-testimonials .avia-testimonial-content p:last-child { font-size: 0.85em; line-height: 1.6em; } }
(moved screenshot in the private field)
Best regards,
IsmaelHey napsteris,
Thank you for the inquiry.
If you need to disable the theme’s compatibility modifications and style changes for Woocommerce, try adding the following code to the functions.php file:
add_theme_support( 'avia_exclude_WooCommerce' );
However, please be aware that this might affect how the plugin works with the theme and could cause unexpected issues.
Best regards,
IsmaelSeptember 22, 2025 at 6:25 am in reply to: Address 2 field leaves a blank on email order conformation #1489449Hey Jason,
Thank you for the inquiry.
Would you mind providing a screenshot of the order email or a test page so we can check the issue further? You can use platforms like Savvyify, ImgBB, PostImages, or Dropbox to upload and share the screenshot.
Have you tried editing or overriding the /plugins/woocommerce/templates/emails/email-customer-details.php file?
Best regards,
IsmaelHi,
Thank you for the inquiry.
The read-more link of the scheduled post is redirecting to the ferienbetreuung-in-den-herbstferien/ post. Did you disable the Events Manager Plugin plugin? Please keep in touch with the plugin developers for additional assistance.
Best regards,
IsmaelHi,
Thank you for your inquiry.
The empty field in the contact form is used to catch or block spam bots. If this field is filled out, it usually means the form was submitted by a script. Please make sure you’re using version 7.1.2 to resolve the “Empty link: A link contains no text” warning mentioned above.
@KroDevelop: If you have more questions, please open a new thread.Best regards,
IsmaelSeptember 22, 2025 at 5:59 am in reply to: Rounded color box in content slider widget or testimonial widget #1489446Hey santanin,
Thank you for the inquiry.
There’s no built-in option for this, but you can use the following css code to apply a white background to the testimonial container and set a border radius of 30px. To adjust the content color of the testimonial item, go to the Styling > Colors section.
#top .avia-slider-testimonials.avia-testimonial-wrapper .avia-testimonial .avia-testimonial_inner { background: #ffffff; border-radius: 30px; padding: 20px; }
Best regards,
IsmaelHey Dzimnikov,
Thank you for the inquiry.
You can try adding this code to the functions.php file to exclude other categories from the main shop page. Make sure to replace the values in the terms array with the actual slugs of the categories you want to exclude.
add_action( 'pre_get_posts', 'ava_exclude_categories_from_shop' ); function ava_exclude_categories_from_shop( $query ) { if ( is_admin() || ! $query->is_main_query() || ! is_shop() ) { return; } $query->set( 'tax_query', array( array( 'taxonomy' => 'product_cat', 'field' => 'slug', 'terms' => array( 'other-products', 'more-products' ), // Categories to exclude 'operator' => 'NOT IN', ), )); }
Best regards,
IsmaelHi,
Thank you for the update.
Have you tried using the Fullwidth Submenu element? You can also create it manually above the current Layer Slider, but that would require some customization. Let us know if you have more questions.
Best regards,
IsmaelHi,
Yes, you could also try creating a post for each testimonial, categorize them, and then use the Masonry element with sorting options enabled. Let us know how it goes.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Try to update theme to version 7.1.2, then toggle or temporarily disable the Enfold > Performance > File Compression settings. If the issue persists, you may need to add the “lightbox” class name (under Advanced > Developer Settings > Custom CSS Class) to the images using webp format.
Best regards,
IsmaelSeptember 22, 2025 at 5:16 am in reply to: javascript error – Syntax Error, unexpected $eof #1489439Hi,
Please feel free to update us if you’re not able to identify the issue. We’re happy to assist.
Best regards,
IsmaelHi,
Once the default file compression is disabled, the files in the dynamic_avia folder will no longer be needed. You can delete them if necessary. Let us know if you have any other questions.
Best regards,
IsmaelHi,
Try applying a specific width to the html layer, then enable the Text & Typography > Word Wrap option. You can also set this in the Advanced > Custom CSS field.
— https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_text/Wrapping_breaking_text#breaking_long_words
Best regards,
IsmaelSeptember 19, 2025 at 4:42 am in reply to: javascript error – Syntax Error, unexpected $eof #1489382Hi,
Thank you for the update.
Did you place the code somewhere else? It’s not working because the scripts are loading before jQuery. Please provide the login details in the private field so we can check further.
Best regards,
IsmaelSeptember 19, 2025 at 4:35 am in reply to: Help Disabling Enfold Cookie Consent Bar (Using Termly Instead) #1489381Hey Paul Bauman,
Thank you for the inquiry.
The cookie consent bar didn’t pop up when we checked the site. Did you figure out the issue? Please try removing the browser cache, then purge the cache before checking the page. Let us know if the issue persists.
Best regards,
IsmaelHey Valerie,
Thank you for the inquiry.
This is not possible with the Testimonial element, but you can try using the Accordion instead. It looks a bit different, but it includes a sorting feature that allows items to be filtered by tags. Hope this helps.
Best regards,
IsmaelHey rixi,
Thank you for the inquiry.
The button seems to be displaying correctly when we checked. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, ImgBB, PostImages, or Dropbox to upload and share the screenshot.
Hey rixi,
Thank you for the inquiry.
The changes are being overridden by the H4 style configuration in the Advanced Styling panel. You may need to remove that configuration or add the following code to the Quick CSS field.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top #wrap_all .avia-timeline-container.av-meoc0fve-0ab7d904c4d6448157070948d8d30f71 .av-milestone-title { font-size: 20px; } }
Best regards,
IsmaelSeptember 18, 2025 at 5:25 am in reply to: Moving all CSS customizations from “Quick CSS” to “style.css” file #1489338Hey Angelo,
Thank you for the inquiry.
Yes, you can safely move the code from the Quick CSS field to the child theme’s style.css file, just make sure all css rules are valid. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure the changes take effect.
Best regards,
IsmaelHi,
No problem! Please don’t hesitate to open another thread if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
We replaced the Text layer with HTML and adjusted the content slightly to break it into multiple lines. You can now try adjusting the styling, and once you’re done, snap it back to vertical and horizontal alignment.
Best regards,
IsmaelHi,
Thank you for the update.
We’re not seeing any errors or messages in the browser console, so it’s unclear whether the script is running at all. We recommend reaching out to the plugin or script developers to confirm if this is the correct embed code.
Best regards,
IsmaelSeptember 18, 2025 at 4:44 am in reply to: javascript error – Syntax Error, unexpected $eof #1489334Hi,
Thank you for the inquiry.
There is invalid code in the snippet. Please remove it and replace it with the following code:
//——————————- // Toggle section //——————————- function toggle_on_click() { ?> <script> jQuery(window).on('load', function() { // Button onClick event jQuery(".toggle-button a").on("click", function(e) { // Add your button events here console.log("Toggle section"); jQuery("#toggle-section").toggleClass("hide-me"); console.log("Prevent default"); e.preventDefault(); }); }); </script> <?php } add_action('wp_footer', 'toggle_on_click');
Best regards,
IsmaelHey Julien,
Thank you for the inquiry.
The lightbox will only be applied to images that are wrapped in an anchor tag linking to their own file. To enable this for gallery images, make sure that each image item in the gallery is set to “Link to image file”, as shown in the screenshot below.
Best regards,
IsmaelSeptember 18, 2025 at 4:22 am in reply to: Advanced Styling Not Saving on Child Theme on Staging Site #1489331Hi,
why does my Home page look good on desktop, but loses those settings on smaller screens and mobile?
The issue occurred because a css media query in the Quick CSS field was not closed properly. We have corrected the css code. Please make sure to purge the cache before testing the page.
Best regards,
Ismael -
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