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Viewing 30 posts - 14,851 through 14,880 (of 66,052 total)
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  • Hi,

    You are very welcome! Please do not hesitate to open another thread should you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    UPDATE: When we checked the site, the analytics script properly loads and the tracker as expected, automatically collects data from the site once we accepted the cookies. Please check the screenshot below.

    Screenshot: https://imgur.com/a/zzMjMOD

    Best regards,
    Ismael

    Hey Andreas,

    Thank you for the inquiry.

    The issue is probably with this part.

    – User must accept and must opt in, only essential cookies selected
    

    The analytics or tracker will not work unless the user opt in or manually toggle the privacy buttons designated to enable/disable the Google Analytics script. If you want the tracker to work independent of the privacy options, you have to set the Default Cookie Behavior settings to the first or second option instead. This should allow the tracker script to load without the users having to accept the cookies.

    Best regards,
    Ismael

    in reply to: WordPress 5.6 upgrade errors. #1270284

    Hi,

    Thank you for the update.

    By setting WP_DEBUG to false, you are disabling the debugging mode, which also prevents warnings or errors from displaying in the frontend. This is fine because the debugging info that you posted above is merely a warning and should not cause any critical errors in the site.

    Best regards,
    Ismael

    in reply to: Masonry Size Probelm #1270283

    Hey Mohamad,

    Thank you for the inquiry.

    We could apply a minimum height to the product title to keep the grid items aligned, but this may create space or gap between the title and the price on product items with shorter title.

    .av-masonry-entry-title.entry-title {
    	min-height: 40px;
    }
    

    Best regards,
    Ismael

    in reply to: Different behaviour desktop – mobile (and tablet) #1270281

    Hi,

    You are very welcome! Please feel free to open a new thread should you have other questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold + Formidable Forms Calendar Popup #1270280

    Hey Alconic,

    Thank you for the inquiry.

    Could you provide a link to the page or site with the calendar so that we could inspect it? Please provide the URL in the private field along with the site credentials if available.

    Best regards,
    Ismael

    in reply to: Center and enlarge search field on search results page #1270279

    Hi,

    Thank you for the update.

    To adjust the value of the placeholder attribute on mobile view or on devices with screens lesser than 989px, we could use this snippet or script in the functions.php file.

    
    // adjust search placeholder on mobile view
    function ava_script_search_placehodler() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', '(function($) {
    			(function($) {
    				if(window.innerWidth >= 989) return;
    			    $(".av_searchform_wrapper").find("#s").attr("placeholder", "Search");
    			})(jQuery);
    	');
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_script_search_placehodler', 9999);
    

    Best regards,
    Ismael

    in reply to: Product Page #1270277

    Hey shihanze,

    Thank you for the inquiry.

    1.) Are you referring to the pagination? If you are, then try to use this css code to adjust the position of the pagination numbers.

    .pagination {
    	text-align: right;
    }
    
    .pagination .pagination-meta {
    	float: left;
    	line-height: 35px;
    }
    
    #top .pagination .current, #top .pagination a, #top .fullsize .template-blog .pagination a {
    	float: none;
    	display: inline-block;
    }
    

    2.) How would you like the filter to display? Please provide a screenshot or a mockup of the preferred design or layout.

    3.) This css modification should adjust the size of the logo on mobile view and prevent it from getting cut off on smaller screens.

    @media only screen and (max-width: 767px) {
        .responsive .logo img {
    	max-height: 50px !important;
        }
    }
    

    Best regards,
    Ismael

    in reply to: H1 Randomly Changed Size #1270276

    Hi,

    The font size of the h1 tag is already set to 40px on mobile view.

    #top .fullsize .template-blog .post-title {
    	font-size: 40px !important;
    }
    

    You may need to adjust the css media query so that it actually covers all mobile devices.

    @media only screen and (max-width: 600px)  {
    
    }

    // https://css-tricks.com/snippets/css/media-queries-for-standard-devices/

    Best regards,
    Ismael

    Hey harrysdk,

    Thank you for the kind words and for sharing this info. It will surely help a lot of users. Enjoy the theme!

    Best regards,
    Ismael

    in reply to: Portfolio Grid images not showing #1270271

    Hey Jasminecxl,

    Thank you for the inquiry.

    1.) For some reason, the opacity of the grid image is set to 0 instead of 1. Please try to disable the Performance > File Compression settings temporarily, then reload the page. Or add this css code in the Quick CSS field to override the current style.

    .js_active .grid-image {
    	opacity: 1;
    }
    

    2.) Are you referring to the lightbox window?

    Best regards,
    Ismael

    in reply to: Mega Menu Opens Off Screen #1270269

    Hi,

    Glad it is fixed. Please do not hesitate to open a new thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Media Upload and Enfold's Thumbnail Sizes #1270268

    Hi!

    UPDATE: Looks like this has been already taken care of by assigning the default value again.

    // array_merge_recursive creates array !!!
    			$this->config['default_jpeg_quality'] = $default_jpeg_quality;
    

    Have you tried using the avf_wp_editor_set_quality filter instead?

    Regards,
    Ismael

    in reply to: Media Upload and Enfold's Thumbnail Sizes #1270267

    Hi,

    Thank you for the info.

    It might be due to this line or the array_merge_recursive function. Instead of overwriting the previous value in the array, it instead append the new value to the current one, which creates an array.

    $this->config = array_merge_recursive( $this->config, $config );
    

    The config looks like this after the merge.

      'default_jpeg_quality' => 
      array (
        0 => 100,
        1 => 100,
      ),
    

    We will forward the issue to our channel.

    Best regards,
    Ismael

    in reply to: Parallex #1270102

    Hi,

    What do you mean by perspective? Maybe it would be much more simple if you could show us how you would like the slider to display on mobile view. Please use imgur or dropbox for the screenshot or mockup.

    Best regards,
    Ismael

    in reply to: Sidebar confusion. #1270099

    Hi,

    The default Page Sidebar navigation should not display when the assigned widget area is not empty, so it is quite odd that it shows in the About page.

    Do you need the default Page Sidebar navigation? The links in the About page get removed when we disable the Page Sidebar navigation option.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    This should be possible using a custom script that checks for the current position or time of the video., then manually pause it on a specified time. If you are using an mp4 or a locally hosted video, you can check for the timeUpdate event.

    // https://www.w3schools.com/tags/av_event_timeupdate.asp

    Example of the snippet can be found here.

    // https://kriesi.at/support/topic/stop-background-video-at-last-frame-and-keep-showing-it/#post-1181735

    Best regards,
    Ismael

    in reply to: Lightbox #1270093

    Hi,

    Thank you for the update.

    We are not really sure why it scrolls up but we could try to adjust the lightbox options. Try to set the fixedBgPos option to false, and the overflowY option to hidden. In the previous lightbox snippet, please look for this code.

    jQuery('.open-popup-link').magnificPopup({
    	  type:'inline',
    	  midClick: true // Allow opening popup on middle mouse click. Always set it to true if you don't provide alternative source in href.
    	});
    

    .. and add the options or replace it with.

    jQuery('.open-popup-link').magnificPopup({
    	  type:'inline',
    	  midClick: true,
              fixedBgPos: false,
              overflowY: 'hidden'
    	});
    

    Best regards,
    Ismael

    Hey Elena,

    Thank you for the inquiry

    This is possible but it will require modifications that are beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.

    If you want to implement it yourself, you could look into the following articles for reference.

    // https://rudrastyh.com/wordpress/ajax-post-filters.html
    // http://techslides.com/sort-wordpress-posts-by-modified-date-using-a-url-param

    The second solution is probably much more simple because the sorting is based on the query or URL parameters, compare to the first solution which requires AJAX and template modifications.

    Best regards,
    Ismael

    in reply to: Mediaelementplayer and Safari #1270085

    Hey Guenter,

    Thank you for the inquiry.

    Have you tried checking for the av-mediajs-loaded class attribute instead of waiting for the event? You could maybe use the useInterval function to check for the class name and only execute the custom script once the class name is found.

    Best regards,
    Ismael

    in reply to: Again Issues with Gallery #1270084

    Hey MarcusJeroch,

    Thank you for the inquiry.

    The theme sets the image or thumbnail quality to 100% from the default 80% set by WordPress. To revert the image quality back to default, we could use the following function or snippet.

    // https://kriesi.at/support/topic/css-changes-arent-showing-on-the-live-site-and-unwanted-image-resizing/#post-1237301
    // https://kriesi.at/support/topic/full-screen-slider-original-image-vs-resize-image-1500px/#post-1234306

    You will have to regenerate the thumbnails or upload the images again to see the changes.

    Best regards,
    Ismael

    in reply to: Payment Screen looding… #1270082

    Hi,

    Sorry for the delay. Have you tried disabling the Page Preloading option from the theme? That option can be toggled in the Enfold > Theme Options, located right above the Lightbox Modal Window option.

    We tried to access the site but the login info above is invalid. Please check the info carefully or provide another account so that we could inspect the issue properly.

    Best regards,
    Ismael

    Hi,

    Glad it is working. To adjust the search query, we could use the pre_get_posts filter in the functions.php file. Please check the provided snippets in the following threads.

    // https://kriesi.at/support/topic/changes-in-functions-php-functions-enfold-php-in-child-theme-are-ignored/#post-1077624
    // https://kriesi.at/support/topic/masonry-galerie-sort-by-css/#post-1128916
    // https://kriesi.at/support/topic/product-grid-and-product-slider-ignore-taxonomy-selection/#post-1027806

    Best regards,
    Ismael

    in reply to: Demo visual artist site not working properly on iOS #1270077

    Hey Joseph Alan Narai,

    Thank you for your interest in the theme.

    That layout in the demo is not working as it should on iOS devices because they do not support fixed backgrounds and for some reason the background image zooms out when the background-attachment property is set to fixed. But we could fix the issue by setting the background-attachment property back to scroll for smaller screens.

    // https://kriesi.at/support/topic/playing-with-new-demos/#post-871865

    Best regards,
    Ismael

    in reply to: Catalogue List Item #1270075

    Hi,

    Thank you for the info.

    We are yet sure why that part of the URL gets stripped from the catalogue item link but temporarily, we could use the following script to revert the link back to its original value.

    function ava_catalogue_mobilepay_link() { ?>
        <script>
    (function($) {
      $(".av-catalogue-item").each(function() {
        var link = $(this).attr('href');
        $(this).attr('href', 'mobilepay' + link);
      });  
    })(jQuery);
    
    </script>
        <?php
    }
    add_action('wp_footer', 'ava_catalogue_mobilepay_link');
    

    Please add the snippet in the functions.php file.
    Best regards,
    Ismael

    in reply to: Page WPML #1270073

    Hey andreathebox,

    Thank you for the inquiry.

    The layout looks different because of this css modification.

    .page-id-1520 .container {
    	max-width: 100% !important;
    }
    
    .page-id-1520 .container {
        position: relative;
        width: 100% !important;
        margin: 0 auto;
        padding: 0px;
        clear: both;
    }

    This css is only applied to or it only works with the original page.

    Best regards,
    Ismael

    in reply to: Urgent: major layout errors after update to WP 5.6 #1270071

    Hey Munford,

    Thank you for the inquiry.

    It turned out to be an issue with the Custom HTML widget containing the button shortcode. To fix the issue, we removed the current widget and replace it with the Text widget.

    Best regards,
    Ismael

    in reply to: Center and enlarge search field on search results page #1270069

    Hi,

    Thank you for the inquiry.

    How did you add the placeholder? Are you referring to the default search text? Please post the site or page URL so that we could inspect the element.

    Yes, you could create a copy of the search.php file or template in the child theme directory to override the original file.

    Best regards,
    Ismael

    in reply to: Editor can not view page lay out #1269856

    Hi,

    It might be related to the server settings or its config, so reverting to a backup might not help. If you have another domain from a different host, we could test if the issue still occurs on a different environment and try to check for dissimilarities.

    Best regards,
    Ismael

Viewing 30 posts - 14,851 through 14,880 (of 66,052 total)