Hi,

Please clone the site to a staging environment, then provide the site details in the private field so we can check the error.

Best regards,
Ismael

Hi,

We removed the other css and keep the following code to override the default avia_masonry_show transition.

@-webkit-keyframes avia_masonry_show {
  0% {
    opacity: 0.1;
  }

  100% {
    opacity: 1;
  }
}

@keyframes avia_masonry_show {
  0% {
    opacity: 0.1;
  }

  100% {
    opacity: 1;
  }
}

Please make sure to purge the cache before testing.

Best regards,
Ismael

Hi,

Thank you for the info.

It also works when minification is enabled without merging. We recommend disabling the default file compression settings completely and use the Page Optimization settings from the LiteSpeed Cache plugin instead.

Best regards,
Ismael

Hi,

Where can we check the masonry element? Please provide the site URL in the private field. Adding the new avia_masonry_show animation should override the original css with the -webkit-transform: translate(…) property and allow the masonry items to fade in without the flip animation.

Best regards,
Ismael

Hey hm.stedler,

Thank you for the inquiry.

You can set the first image as background of a Column or Color Section element, then add the second image using the Image element. Let us know the result.

Best regards,
Ismael

Hey!

We’ll also need the FTP details so we can edit the files properly. We tried making changes via Appearance > Theme File Editor, but it wouldn’t save.

Cheers!
Ismael

Hey!

Persistent object cache is still enabled when we checked. Please disable it temporarily while we’re testing. We’ll let you know once we’re done debugging so you can enable it again.

View post on imgur.com

In the meantime, we recommend using third-party contact forms such as Contact Form 7 or WPForms to replace the current contact form.

Regards,
Ismael

Hey!

Please note that persistent object cache is different from the cache created by the W3 Total Cache plugin. You will need to ask your hosting provider to disable this feature. Please disable the object cache temporarily while we are testing the site.

Best regards,
Ismael

Hi,

This is not possible, unfortunately. Autoplay is only allowed on muted videos.

Chrome’s autoplay policies are simple:

— Muted autoplay is always allowed.
— Autoplay with sound is allowed if:
— The user has interacted with the domain (click, tap, etc.).
— On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
— The user has added the site to their home screen on mobile or installed the PWA on desktop.
— Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

— https://developer.chrome.com/blog/autoplay

Best regards,
Ismael

Hey jnightingale,

Thank you for the inquiry.

You can directly override the header.php file in your child theme or insert widgets into the header area. Another option is to enable the settings in Enfold > Header > Extra Elements > Header Phone Number/Extra Info. Please refer to the documentation for more info.

— https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Best regards,
Ismael

Hey Dana2225,

Thank you for the inquiry.

You will need to import the demo in Enfold > Demo Import. Please note that this will override the current theme options and insert the demo pages. We recommend creating a backup before proceeding.

Best regards,
Ismael

Hey sitadi,

Thank you for the inquiry.

The site contains an older version of the theme. Please update to version 7.1 via FTP, then enter the name or slug “communes” in Enfold > Layout Builder > Activate Your Custom Post Types For ALB. This will enable the Advanced Layout Builder for the custom post type Communes.

— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
— https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

Best regards,
Ismael

Hi,

Try to remove this css code:

.av-masonry-container {
    background: red;
}

And keep (https://kriesi.at/support/topic/background-colour-of-masonry-alb-element/#post-1480699). The Colors > Custom Background Color should be applied to the entire masonry element after removing it. You can also try this css code:

#top .av-masonry.av-m04fp9di-542ac160671eb8fd749f26843e3e2910 {
    background-color: brown;
}

Best regards,
Ismael

Hey Tim,

Thank you for the inquiry.

Have you tried moving the element inside a Color Section and applying a background color? If you need the section container to be full-width, you can make this modification.

— https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

You can also target the inner av-masonry-container.

.av-masonry-container {
    background: red;
}

Best regards,
Ismael

Hi,

We added the changes in the functions.php file to prevent the scroll. Regarding the sender form, please contact the plugin developers.

function inline_popup_enabler(){ ?>
    <script>
    (function($){
        $(window).on('load', function() {
			$('.inline_popup').addClass('no-scroll');
            $('.inline_popup').magnificPopup({
                type: 'inline',
                midClick: true,
                callbacks: {
					beforeOpen: function () {
					  $('body').css("overflow-y", "hidden");
					},
					close: function() {
					  $('body').css("overflow-y", "auto");
					},
                    open: function() {
                        (function (s, e, n, d, er) {
                            s['Sender'] = er;
                            s[er] = s[er] || function () {
                                (s[er].q = s[er].q || []).push(arguments);
                            }, s[er].l = 1 * new Date();
                            var a = e.createElement(n),
                                m = e.getElementsByTagName(n)[0];
                            a.async = 1;
                            a.src = d;
                            m.parentNode.insertBefore(a, m);
                        })(window, document, 'script', 'https://cdn.sender.net/accounts_resources/universal.js', 'sender');
                        
						if ($('.sender-form-field iframe').length > 0) {
							console.log("sender form initialized");
						} else {
							sender('4f4c8522254761');
						}   
                    }
                }
            });
        });
    })(jQuery);
    </script>
<?php }
add_action('wp_footer', 'inline_popup_enabler');

Best regards,
Ismael