Forum Replies Created

Viewing 30 posts - 1,381 through 1,410 (of 66,075 total)
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  • in reply to: Z-index Header problem #1476881

    Hey creativeopole,

    Thank you for the inquiry.

    You may need to adjust the z-index of the #socket container where the popup is located.

    #socket {
        z-index: 1000;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    We added the code in the functions.php file:

    add_action('ava_after_main_container', function () {
    	if (function_exists('tribe_is_event_query') && tribe_is_event_query() && !is_singular('tribe_events')) {
    		echo do_shortcode("
    			[av_slideshow_full size='featured' min_height='0px' stretch='' control_layout='av-control-hidden' src='' attachment='' attachment_size='' position='top left' repeat='no-repeat' attach='scroll' conditional_play='' animation='slide' transition_speed='' autoplay='false' interval='5' lazy_loading='disabled' id='' custom_class='' av_uid='av-m6klirfn']
    [av_slide_full id='4796' av_uid='av-73glw'][/av_slide_full]
    [/av_slideshow_full]");
    	}
    }, 10);

    Please make sure to purge the cache before checking the events page. (see private field)

    Best regards,
    Ismael

    in reply to: Button Row Same Size and spacing please #1476879

    Hi,

    No worries! Glad that the issue has been resolved. Feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Icon list font #1476878

    Hey lara666,

    Thank you for the inquiry.

    You can add this css code to adjust the style of the icon list title:

    #top #wrap_all .avia-icon-list-container.av-m6zynu03-656fee89931be518806dc34f25ba77ad .av_iconlist_title, #top #wrap_all .avia-icon-list-container.av-m6zyi7hq-1697bf2386f7aa527bd05b8b90479d05 .av_iconlist_title {
        font-size: 13px;
        color: #969696;
        font-weight: 400;
        font-family: 'open sans', Helvetica, Arial, sans-serif;
    }

    Best regards,
    Ismael

    in reply to: Change column display on mobile – follow up #1476877

    Hi,

    Great! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Portfolio grid categories #1476876

    Hi,

    Thank you for the update.

    We don’t know of any sorting plugin that is compatible with the Portfolio Grid element. You might need to look for a grid plugin that has its own sorting option, like the ones below.

    https://wordpress.org/plugins/wp-ultimate-post-grid/
    https://wordpress.org/plugins/display-post-types/

    Best regards,
    Ismael

    in reply to: Transparent header not showing on mobile and tablet views. #1476875

    Hi,

    You can add this css code to adjust the position of the mobile menu items:

    #top #av-burger-menu-ul {
        display: table-cell;
        vertical-align: top;
        top: -10px;
        position: relative;
    }

    Let us know if you need more assistance.

    Best regards,
    Ismael

    Hey xfacta,

    Thank you for the inquiry.

    Did you add the following css code or adjust the style of the paragraph element in the Enfold > Advanced Styling panel?

    #top .all_colors p {
        font-size: 16px;
        line-height: 1.7em;
    }

    This overrides the custom element styling on mobile view.

    Best regards,
    Ismael

    in reply to: Change column display on mobile – follow up #1476871

    Hey xfacta,

    Thank you for the update.

    Please remove this css code:

    .page-id-4540 .av_one_fifth.avia-builder-el-59,.av_one_fifth.avia-builder-el-66 {
         display: none;
    }
    

    Replace it with:

    .flex_column.av-ebe718-d4650fd8a647c8e5683777fa54fefd11 {
        display: none;
    }

    Best regards,
    Ismael

    in reply to: Video in Color Section #1476870

    Hey tebitron gmbh,

    Thank you for the inquiry.

    You can add this css code, but the video will only be partially visible — some parts may get cut off or overflow outside the screen.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      #top #av_section_1 .av-section-video-bg video {
        background-size: cover;
      }
    }

    Best regards,
    Ismael

    in reply to: Disable scrolling on tab element #1476869

    Hi,

    Yes, you can delete the tab_section.js file. Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: Lazy Loading not Working #1476868

    Hi,

    Thank you for the info.

    Lazy loading is working as expected. You can see it in action here:https://drive.google.com/file/d/1OMT7W6kwgbutLuWBIKEe61r_I4KPoeLT/view?usp=sharing

    As you may have noticed, some of the images loaded immediately because they are above the fold or close to it, while the bottom images start loading only upon scrolling.

    Best regards,
    Ismael

    Hey tcampaner,

    Thank you for the inquiry.

    Edit the Magazine element, apply a Custom ID (e.g., “magblog”) in Advanced > Developer Settings, then add this script to the functions.php file:

    function ava_custom_script_pagination_anchor(){
    ?>
    <script>
    	(function($) {
    		$(document).ready(function(){
    			$("nav.pagination a").each(function(){
    				var theLink = $(this).attr("href");
    				$(this).attr("href", theLink + "#magblog");
    			});
    		});
    	})(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_pagination_anchor', 9999);
    

    The script should apply the blog anchor to the pagination links. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Product Slider Issue #1476866
    in reply to: Support Forum #1476805

    Hey Steve,

    Thank you for the inquiry.

    You can register a forum account using your purchase code on this page: https://kriesi.at/support/register/

    Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: Portfolio grid categories #1476804

    Hey lara666,

    Thank you for the inquiry.

    You can add this css code to adjust the background color of the category sort container:

    .main_color #js_sort_items {
        background-color: #F2F0EF;
    }

    Unfortunately, there is no option to group the categories or create a dropdown.

    Best regards,
    Ismael

    in reply to: Disable scrolling on tab element #1476803

    Hi,

    Again, sorry for the confusion. We have overridden the config-templatebuilder/avia-shortcodes/tabs/tabs.js file and removed lines 133 and 161. Please check the staging site and clear the cache.

    Best regards,
    Ismael

    in reply to: Can't create password #1476802

    Hey Torsten Jahn,

    Thank you for the inquiry.

    We’ve sent a password reset link to your registered email address. Let us know if you received it. Make sure to check the spam folder.

    Best regards,
    Ismael

    in reply to: Transparent header not showing on mobile and tablet views. #1476801

    Hi,

    Thank you for the update.

    You can add this css code to adjust the background color of the mobile menu overlay:

    #av-burger-menu-ul {
        background: #ffffff;
    }

    Best regards,
    Ismael

    in reply to: Tab section mobile view #1476800

    Hi,

    Thank you for the update.

    We edited the css a bit. You should also edit the Color Section above the Tab Section and modify the ID (hoerbuecher) since it’s the same ID used for the first item in the Tab Section. This causes the page to scroll up whenever the first tab item is clicked.

    Best regards,
    Ismael

    in reply to: Unable to import DEMO data #1476799

    Hi,

    Thank you for the inquiry.

    The only known host so far having issues with the demo import is OVH, but it’s possible that restrictions on your server are causing the import to fail. If that is the case, you can try manually importing the demo by following these steps:

    — Download the demo that you’d like to install from this link: https://github.com/KriesiMedia/enfold-library/tree/master/demos

    — Extract the zip file and retrieve the XML file.

    — After that, go to Dashboard > Tools > Import and install the WordPress importer, then run it.

    — Upload the XML demo file.

    The demo images may not be included in the import due to server security restrictions. You can edit the pages and upload your own images.

    Let us know if this works.

    Best regards,
    Ismael

    in reply to: Layout possible with Enfold? #1476797

    Hey northorie,

    Thank you for the inquiry.

    Yes, the layout should be possible with Enfold but it will require some modifications. Unfortunately, we won’t be able to build a demo specifically for this site, but we can assist you if you encounter any issues building the layout.

    Best regards,
    Ismael

    in reply to: Lazy Loading not Working #1476796

    Hi,

    Thank you for the update.

    We may need to access the dashboard in order to check the issue further. Please provide the login details in the private field.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The Appearance > Theme File Editor and the Plugins page are not accessible. How did you add the code? Please make sure to provide an admin account or enable the Theme File Editor so that we can test the modification.

    https://www.wpoven.com/blog/disallow_file_edit/

    You have to edit the wp-config.php file and set the DISALLOW_FILE_EDIT to true.

    Best regards,
    Ismael

    in reply to: Distance smaller #1476606

    Hi,

    Great! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Change column display on mobile #1476605

    Hi,

    Thank you for the info.

    Please add this css code to hide the first and last column, and adjust the margin of the first social icon.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      #top .av-m6kbbque-4b40b977ee353112ec1ad0bec763ce3e .entry-content-wrapper .flex_column:nth-child(3),
      #top .av-m6kbbque-4b40b977ee353112ec1ad0bec763ce3e .entry-content-wrapper .flex_column:nth-child(7) {
        display: none;
      }
    
      #top .av-m6kbbque-4b40b977ee353112ec1ad0bec763ce3e .entry-content-wrapper .flex_column:nth-child(4) {
        margin-left: 7% !important;
      }
    }

    You may need toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.

    Best regards,
    Ismael

    in reply to: Upgrade Product #1476604

    Hey Steve,

    Thank you for the inquiry.

    It’s possible that the issue is caused by a plugin or a custom modification, not just the theme. So, upgrading won’t necessarily fix the site issues automatically. We recommend cloning the site to a staging environment using plugins like Duplicator or WP Migrate DB, resolve any remaining issues, before uploading or transferring it to the live site.

    https://wordpress.org/plugins/duplicator/
    https://wordpress.org/plugins/wp-migrate-db/

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Remove playbar from videos #1476601

    Hey lara666,

    Thanks for reaching out.

    You can disable the video controls in the slide’s Styling > Video Settings panel. Toggle the Hide Video Controls option. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Remove lightbox opening of feature image on blog post #1476599

    Hey Anne,

    Thanks for writing in.

    You can add this code in the Quick CSS field to disable the link of the featured image.

    .big-preview.single-big .avia-post-format-image a {
        pointer-events: none;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.

    Best regards,
    Ismael

    in reply to: Transparent header not showing on mobile and tablet views. #1476598

    Hey lara666,

    Thank you for the inquiry.

    You can use this filter in the functions.php file to assign a different logo on mobile view:

    /* Use alternate logo on mobile view */
    add_filter('avf_logo','av_change_logo'); 
    function av_change_logo($logo) { 
    	if(wp_is_mobile()) { 
    	    $logo = "https://site.com/wp-content/uploads/mobile-logo.png"; 
    	} 
    	return $logo; 
    }
    

    Make sure to replace the logo URL with your own.

    Best regards,
    Ismael

Viewing 30 posts - 1,381 through 1,410 (of 66,075 total)