Hi,

Yes, they should be safe to use, but to be sure, you can ask your hosting provider to create a backup or restore point. You can also use one of the following plugins.

— https://wordpress.org/plugins/updraftplus/
— https://wordpress.org/plugins/backwpup/
— https://wordpress.org/plugins/duplicator/

Best regards,
Ismael

Hi,

Thank you for the update.

We cannot find the snippet “Child Pages Top Level Shortcode” in the list, only the “Shortcode: Child Pages List” which we enabled and added to the “verein” page. This seems to be working as expected.

View post on imgur.com

Best regards,
Ismael

Hi,

1.) You can adjust the width of the widgets inside the header to reduce the gaps between them and create space on the right side.

Example:

.responsive #top #header #header_main .inner-container .widget:nth-child(3) {
    order: 2;
    flex-basis: 10%;
}

Try to do the same for the other widgets, then apply a right margin to the last one.

.responsive #top #header #header_main .inner-container .widget:nth-child(5) {
    margin-right: calc(50% - 570px) !important;
}

The value of 570px is based on the maximum container width of 1340px.

2.) Try removing the padding from the menu container and set its width.

.responsive #top #header #header_main .inner-container .main_menu .avia-menu.av-main-nav-wrap {
    padding: 0 50px;
    width: 1340px;
}

Best regards,
Ismael

Hi,

Thank you for the update.

You can also try this css code:

#top .slide-entry .slide-content {
    min-height: 400px;
    display: flex;
    flex-direction: column;
    justify-content: flex-end;
}

You may need to remove the previous css code and adjust the min-height on different screen sizes using css media queries.

View post on imgur.com

Best regards,
Ismael

Hi,

Unfortunately, we’re still not able to connect to the server. It’s possible that access is restricted to certain countries or IP addresses. Please make sure that the server is accessible from the following countries: Austria, Philippines, Turkey, USA

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The Video element supports actual video formats such as mp4 and ogv, as well as YouTube or Vimeo URLs. The current URL you’re using is not supported, unfortunately. You may need to use the embed code provided by mediadelivery to display the video.

— https://wordpress.org/documentation/article/embeds

Best regards,
Ismael

Hey bbarasa,

Thank you for the inquiry.

You might be referring to the Fold/Unfold option. This is available in elements such as Text Block, Color Section and Grid Row. Please check the screenshot below.

View post on imgur.com

Let us know if you need more info.

Best regards,
Ismael

Hey Oriano,

Thank you for the inquiry.

We’re not able to reproduce the issue on our end. Have you tried overriding the css or the position property in the Quick CSS field?

View post on imgur.com

Please provide the site details in the private field so we can further check the issue.

Best regards,
Ismael

Hey itsjona,

Thank you for the inquiry.

Did you add this css code?

.slide-image {
    display: block;
    height: 400px;
    line-height: 400px;
    overflow: hidden;
}

This stretches the height of the image container, creating space between it and the post title. Please remove the css or adjust the values of the height and line-height properties.

Best regards,
Ismael

Hi,

Where and how did you log in? We can’t access the server using the provided FTP login credentials.

Best regards,
Ismael

Hi,

For additional categories, you will need to manually add the sort category class name selectors (e.g., .commercial-retail_sort_button, .education_sort_button, etc.) to the css we suggested above.

You can also try adding this filter to the functions.php file to return only parent terms or categories.

function avf_masonry_term_args_mod( $term_args, $context, $params, $ajax ) {
    // retrieve parent terms only
    $term_args['parent'] = 0;
    return $term_args;
}
add_filter( 'avf_masonry_term_args', 'avf_masonry_term_args_mod', 10, 4 );

Let us know the result.

Best regards,
Ismael

Hey Andreas Indicatii,

Thank you for the inquiry.

Did you add any html tags to the page? It’s possible that there are invalid or improperly closed tags, which may be breaking the content in the builder. Please make sure that all html tags are valid and properly closed. If the issue persists, provide the login details in the private field so we can check the builder.

Best regards,
Ismael

Hi,

Thank you for the update.

We tried logging in to the server but we couldn’t connect using the login info provided above. Could you please check if it’s correct?

Best regards,
Ismael

Hey slikslok,

Thank you for the inquiry.

Are you using the Page-list plugin? Please provide the login details in the private field so we can check the issue further. Make sure that the Appearance > Theme File Editor is accessible.

Best regards,
Ismael

Hey Duncan P Mandel,

Thank you for the inquiry.

Unfortunately, don’t provide assistance with theme updates, especially when the site has been heavily modified. Also, the current version is quite outdated, which may lead to unexpected errors during the update process. We recommend creating a site backup before proceeding with the update.

You can refer to this documentation for instructions on how to update the theme manually via FTP:

— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

If you need further help with this, you may consider Codeable for more assistance:

— https://kriesi.at/contact/customization

Best regards,
Ismael