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Viewing 30 posts - 12,151 through 12,180 (of 66,126 total)
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  • in reply to: Copyright option for images including HTML #1319831

    Hey gunther_bensch,

    Thank you for the inquiry.

    The theme automatically strips html tags from the copyright text, which is why you cannot add the link manually. But if you want to allow html tags, we can edit the enfold/config-templatebuilder/avia-shortcodes/image/image.php file and remove the esc_html function in this code around line 849.

    $copyright_tag = '<small class="avia-copyright">' . esc_html( $copyright_text ) . '</small>';
    

    Remove the esc_html function or replace the code with this one.

    $copyright_tag = '<small class="avia-copyright">' . $copyright_text . '</small>';
    

    Best regards,
    Ismael

    in reply to: Hide Related Products on Individial Page Snippet Check #1319829

    Hey badoes,

    Thank you for the inquiry,

    The code above does not work because it is supposed to remove the default related products section or disable the function that does, but the theme has its own function for it. To disable that particular function, you can add this snippet in the functions.php.

    add_action("after_setup_theme", function() {
         remove_action( 'woocommerce_after_single_product_summary', 'avia_woocommerce_output_related_products', 20);
    }, 10); 
    

    Best regards,
    Ismael

    in reply to: Contact form – responder email – line break #1319828

    Hey Jo,

    Thank you for the inquiry.

    Are saying that the line breaks are duplicated? Are you using br tags? Try to use the RETURN or ENTER key to create a new line instead of the br tags. Please provide a screenshot of the issue using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: WPML String Translation: Avia Framework #1319827

    Hey Phet,

    Thank you for the inquiry.

    How did you know that these strings are slowing the site? A lot of those strings are actually displayed in the frontend, so you just cannot remove them without affecting the translations. And please note that WordPress or WPML does not save those entries in the database. They are directly retrieved from the language files, so there is no reason that they will affect the database queries or the site speed in general.

    Best regards,
    Ismael

    in reply to: Improve Speed When Editing Pages #1319826

    Hey NicomIT,

    Thank you for the inquiry.

    Are you using the new Gutenberg or block editor? If you are not actually using the block editor for your posts or pages, switching to the classic editor should help improve the loading speed of the post/page editor. You should also minimize the use of third party plugins and install only the absolute essentials.

    Best regards,
    Ismael

    in reply to: Recaptcha issue again again #1319825

    Hey lech07,

    Thank you for the inquiry.

    Is there a staging version of the site where we can check the issue? We have to check the site settings and test the captcha widget directly. Please post the site details in the private field.

    Best regards,
    Ismael

    in reply to: custom breadcrumb post path #1319824

    Hey seomar,

    Thank you for the inquiry.

    Are you trying to remove the post category from the breadcrumb? If yes, then adding the following snippet in the functions.php file should help.

    add_filter( 'avia_breadcrumbs_trail', 'mmx_remove_element_from_trail', 50, 2 );
    function mmx_remove_element_from_trail( $trail, $args ) {
    	if ( is_single() ) {
    		unset ($trail[1]);
                    unset ($trail[2]);
    	}
    	return $trail;
    }
    

    Best regards,
    Ismael

    in reply to: theme reacts weird and brake the site #1319823

    Hey lech07,

    Thank you for the inquiry,

    It seems to be an issue with the file compression settings. You may need to temporarily disable the cache plugin, and turn off the Enfold > Performance > File Compression settings. If you are using another compression plugin, please disable it temporarily too. This should force the site to load the updated version of the scripts and stylesheets. Right now, it is looking for a minified file that does not exist.

    /wp-content/uploads/dynamic_avia/avia-footer-scripts-55d0f2dba23f4a74c94b9e73a0b55f53---611aa4166debe.js:1 Failed to load resource: the server responded with a status of 404 ()
    

    Best regards,
    Ismael

    Hey Obeatone,

    Thank you for the inquiry.

    You can enable the title and breadcrumbs in the Enfold > Header > Header Layout > Header Title and Breadcrumbs settings.

    Best regards,
    Ismael

    in reply to: 2 Domains in einer Installation #1319821

    Hey Nfeehw873,

    Thank you for the inquiry.

    Looks like an issue with resource sharing between domains. You may need to configure the CORS policy of the second site to allow resources from external domains. The following documentation should help.

    // https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-

    Best regards,
    Ismael

    in reply to: Error adres at checkout #1319820

    Hi,

    It might be an issue with the browser that they are using. Which browser do they usually use? Please ask them if it would be possible to reset the browser settings to default and disable all browser extensions temporarily, before checking the page again.

    What happens when they select a different country or region?

    Best regards,
    Ismael

    in reply to: [av_privacy_google_tracking] button not working #1319818

    Hi,

    That would not be possible, unfortunately. We need to access the site and inspect the elements directly in order to check the issue. Please create a staging or development version of the site.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: RSS Feed old and numeric URLs #1319816

    Hi,

    Did you check the name of the entries? Please search for the entries again in the database, click on the returned result and provide us a screenshot so that we know which entry is it.

    According to the documentation, the snippet above will enable all post type in your rss feed including post nav, attachment etc, and post type created by other plugins. You should remove the filter above if you do not intend to include all post type in your rss feed.

    Best regards,
    Ismael

    in reply to: Work Sans Font Weight Issues #1319815

    Hey tiffanytnttobol,

    Thank you for the inquiry.

    The code above is actually assigning the Open Sans font and its variation to the Work Sans option in the backend. You have to adjust the code a bit.

    function avia_font_mod($fonts){
    	$fonts['Work Sans New'] = 'Work Sans:100,200,300,400,600,700';
    	return $fonts;
    }
    add_filter( 'avf_google_heading_font', 'avia_font_mod');
    add_filter( 'avf_google_content_font', 'avia_font_mod');
    

    Make sure to select Work Sans New in the font drop down.

    Best regards,
    Ismael

    Hey amollde,

    Thank you for the inquiry.

    Did you set the privacy settings to block the map or external scripts on initial load? Blocking the map should also prevent the font from loading. The font will only load once the user manually adjust the privacy toggles and accepted the cookies. You have to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior settings to the third or fourth option.

    Best regards,
    Ismael

    in reply to: Accordion/Toggles deeplinking #1319598

    Hey Ueli,

    Thank you for the inquiry.

    We are not yet sure why it scrolls like that but we might be able to fix it by adjusting the enfold/config-templatebuilder/avia-shortcodes/toggles/toggles.js file. Around line 152, look for the following code and remove it.

    window.scrollTo(0, container.offset().top - 70);
    

    You may have to toggle or temporarily disable the Enfold > Performance > File Compression settings after adjusting the script.

    Best regards,
    Ismael

    in reply to: kontakt formular #1319597

    Hey RonnyE2019,

    Thank you for the inquiry.

    There was an extra closing div tag right after this shortcode, which breaks the layout of the columns.

    <label> Was möchten Sie uns sonst noch mitteilen?
        [textarea Mitteilung] </label>
    

    We removed the closing tag.

    Best regards,
    Ismael

    Hey Eduardo,

    Thank you for the inquiry.

    There is no header option like that by default but the closest thing is the Layout > Header visibility and transparency > Header is invisible and appears once the user scroll down option. As the option name suggests, this will hide the header initially and only display once the user scrolls down.

    The other site actually contains two headers, the first header is visible initially and once the document is scrolled, the second transitions down and the first header disappears.

    Best regards,
    Ismael

    in reply to: Lightbox loading off screen #1319589

    Hey Swarez,

    Thank you for the inquiry.

    We cannot seem to reproduce the issue on our end, using Chrome on MacOS. The lightbox container opens at the center of the screen immediately after clicking an image. Please check the screenshots below.

    Screenshots: https://postimg.cc/gallery/PC3XNg8/975af4c2

    Best regards,
    Ismael

    in reply to: Enfold #1319587

    Hey Holger,

    Thank you for the inquiry.

    Custom landing pages can be created using the Advance Layout Builder. Unfortunately, the only templates that are available are those that are included in the theme demo. There are no plans on creating a dedicated builder for email templates as of yet, but you can still use the Woocommerce or the Mailchimp plugin and their extensions to create a custom email template and to generate a shop or sales page.

    Best regards,
    Ismael

    in reply to: Image/text format on mobile #1319586

    Hey natashawalker1,

    Thank you for the inquiry.

    You can adjust the sorting of the columns on mobile using css. A few examples can be found in the following thread.

    // https://kriesi.at/support/topic/mobile-page-setup/#post-1012954
    // https://kriesi.at/support/topic/mobile-device-display-order/#post-1307911
    // https://kriesi.at/support/topic/possible-to-change-column-order-on-mobile/#post-1025940

    Best regards,
    Ismael

    in reply to: Error adres at checkout #1319583

    Hey mrsecommerce,

    Thank you for the inquiry.

    We cannot seem to reproduce the issue on our end. The checkout always goes through and redirects to the payment page properly. We tried checking out a few times as shown in the screenshots below.

    Screenshots:

    // https://postimg.cc/3d50vnzK
    // https://postimg.cc/Z9RWSgvL

    Please ask the user to remove the browser cache or history, or ask them attempt to checkout using a different browser.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    In the Enfold > Performance panel, try to enable the Delete old CSS and JS files? option, located at the very bottom of the panel and set the Remove query string from static resources to the second option to properly remove cached resources if there are any, and force them to reload.

    We may need to access the dashboard and the file server via FTP in order to debug the issue further. Please post the login details in the private field. It would also be a lot safer if we could access a staging or development version of the site.

    Best regards,
    Ismael

    Hi,

    Ok. Did you try the latest code or snippet? This will disable the function that disables the plugin settings after setting up the theme.

    // https://kriesi.at/support/topic/the-events-calendar-disable-the-event-search-bar-option-disabled-by-enfold/#post-1319459

    Best regards,
    Ismael

    Hi,

    Awesome! Glad to know that the issue is fixed. If you have more questions, please feel free to open a different thread. We will close this for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Site crashed afer update #1319571

    Hi,

    No problem. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Add an Icon to a Button Styled Menu Item #1319570

    Hi,

    Thank you for the update.

    Try to use the following css code instead of the previous one to replace the search icon with a lock, and to create more space around and within the button.

    #menu-item-18120 a:before {
        font-family: 'entypo-fontello';
        width: 10px;
        height: 10px;
        display: block;
        position: relative;
        color: white;
        content: "";
        float: left;
        left: 10px;
    }
    
    #menu-item-18120 a .avia-menu-text {
        padding-left: 30px !important;
    }

    Result after adding the css code: https://postimg.cc/MvDHfdzj

    Best regards,
    Ismael

    in reply to: Horizontal Gallery not displayed correctly on Mobile #1319569

    Hi,

    Thank you for the info.

    We cannot find that same slider in the home page. Did you remove it? The image is probably cut out a bit because it is not proportionate to the gallery’s aspect ratio, so the theme resizes the image. The resize might cause the image to overflow outside the gallery container to maintain the image’s aspect ratio. We recommend using wider images with the gallery, or images with an aspect ratio of at least 16:9. And make sure that all images in the gallery have the same dimension.

    Best regards,
    Ismael

    in reply to: customize table #1319568

    Hi,

    Have you tried using the Button Row instead of the default? With this type, you will be able to apply a link to the table cell content or text.

    Best regards,
    Ismael

    in reply to: Enable Mouse(wheel) in Google Maps #1319566

    Hi,

    Alright. But please note that the modification above will only work for the first map in the page. If you have multiple maps in the page, only the first map will be scrollable with the mousewheel. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

Viewing 30 posts - 12,151 through 12,180 (of 66,126 total)