Hi,

Thank you for the info.

We edited the product above, applied an SKU temporarily and the info is showing correctly in the product page. Please make sure to purge the cache after updating the SKU of the product. We provided a screenshot of the changes below. As you will see the SKU is updated beside the product category info.

Best regards,
Ismael

Hi,

That is good to know. Thank you for sharing your solution. Please let us know if you have more questions regarding the theme.

Best regards,
Ismael

Hi,

2.) How did you add the number field? This option is not available in the contact form field by default. Have you tried replacing it with the default Text Input field?

3.) The opacity of the special heading elements in the page is not changed. It is still set to the default value, which is 1 or completely visible without transparency. Please provide a screenshot of the issue.

Best regards,
Ismael

Hi,

Sorry for the confusion. The theme actually ignores the main container’s offset on mobile view, so the filter above will not work. You will also have to edit the themes/enfold/js/avia.js file as instructed in this older thread.

// https://kriesi.at/support/topic/scroll-postion-one-page-mobile/#post-1338429

Best regards,
Ismael

Hey paoluccimarketing2015,

Thank you for the inquiry.

Did you enable the cookie consent messages in the Enfold > Privacy & Cookies panel? The privacy options will automatically block external scripts including the map on load until the users or site visitors accept the cookies. You may need to set the Default Cookie Behaviour settings to the first or second option in order to enable the map without user consent.

Best regards,
Ismael

Hi,

What is the original size of the product images that you are using? Try to set the Thumbnail width value to 705 to display the “masonry” thumbnail, which has a maximum dimension of 705x705px.

You can find the list of available thumbnails or image sizes in the functions.php file around line 211.

$avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
$avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
$avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
$avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
$avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
$avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
$avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
$avia_config['imgSize']['gallery'] 		 		= array('width'=>845, 'height'=>684 );						// images for portfolio entries (2,3 column)
$avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
$avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
$avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>845, 'height'=>321);		            	// big images for blog and page entries
$avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 );						// images for fullsize pages and fullsize slider

As you can see, the $avia_config[‘imgSize’][‘masonry’] or the masonry thumbnail is set to have a maximum width of 705px and height of 705px.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Did you modify the postslider.php file template, or did you add any html tags to the posts? There might be some unclosed html tags in the post content or title. Please make sure that all html tags are closed properly.

Best regards,
Ismael

Hi,

Thank you for the update.

You can try this css code to adjust the font size of the sort buttons.

#top .sort_by_cat a .inner_sort_button span {
    font-size: 100px;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hey DynamoGymnastics,

Thank you for the inquiry.

The latest version of the theme is 4.9, so the site actually contains an older version. You may need to update the theme manually this time because the auto updater will not work in the current version. Please check the following documentation for more info about FTP update.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

Did you update the slider or use a different one? The ID of the slider changed, so we had to update the css too. Please make sure to purge the cache before checking the slider again.

Best regards,
Ismael

Hey cbroome12,

Thank you for the inquiry.

1.) We cannot reproduce the issue on our end. Would you mind providing a screenshot of the section where the issue occurs?

2.) You can use this css code to remove or hide the mute/unmute icon.

.ls-fullwidth .ls-media-unmute-active {
    display: none !important;
}

Best regards,
Ismael

Hey luiseheine,

Thank you for the inquiry.

You can actually select a specific thumbnail or image size in Blog Posts element. Set the Styling > Appearance > Preview Image Size settings to the second option, then select a thumbnail from the next dropdown. Let us know if that helps.

Best regards,
Ismael

Hey Jacopotj,

Thank you for the inquiry.

1.) There is a css media query in the css field without a closing curly brace, which might have affected the css for the product page. We removed it temporarily.

@media only screen and (max-width: 767px) {

2.) Did you test the contact form yourself? The order ID field is optional, so it can be left blank. Is it working correctly when you set a validation for the field?

3.) Where can we check the issue? Please provide a link to the page and post a screenshot. You can use imgur or dropbox for the screenshot.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hey Annemarie,

Thank you for the inquiry.

Would you mind providing a screenshot of the panel where you are trying to select the image size? And please post the login details in the private field so that we can check the issue further.

Best regards,
Ismael

Hey Jacobus,

Thank you for the inquiry.

Are you editing the formal version of the language or just the default de_DE.mo file? You may need to use the Loco Translate plugin in order to translate the strings instead of manually editing the language files. Please check the link below.

// https://wordpress.org/plugins/loco-translate/

If you want to compile the language files manually, try to use the following application.

// https://poedit.net/

Best regards,
Ismael