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Hi,
Those modification might have also caused the issue and unfortunately, we cannot continue to provide support for older versions of the theme, which might have had certain issues with plugins or the WordPress core. And might still contain known bugs or code errors, which have been already fixed in a later version of the theme.
You can check the change logs in the following link, which lists all fixes for known bugs and new features.
// https://kriesi.at/documentation/enfold/changelog/
Best regards,
IsmaelNovember 12, 2021 at 9:42 am in reply to: Cross-Origin Request Blocked: Font loading blocked on English WPML #1328763Hi,
Thank you for the info.
Did you create different directories for each language or just different domains? If there is only one directory for all languages, then they will share the same upload directory using the default path or the WordPress Address (URL) as base URL.
For installation with different directories, we may need to adjust the origin_url of the fonts in the enfold/framework/php/font-management/class-avia-type-fonts.php file around line 998.
$url = trailingslashit( $font_info[‘origin_url’] . $font_info[‘folder’] ) . $file;
Best regards,
IsmaelNovember 12, 2021 at 7:57 am in reply to: File merging and compression for CSS no longer works #1328756Hi,
Thank you for the update.
File merging or compression seems to be working properly again in your site as shown in the screenshot below. Did you figure out the issue?
Screenshot: https://imgur.com/dGzfL01
Best regards,
IsmaelHi,
Can you help me to understand how this happens in some sites and not others? I installed a test environment and there are no problems.
It was an issue with the logo adjustments and changes on version 4.8.7, specifically with the logo images with svg format. Certain fixes have been added on version 4.8.7.2. Are you using SVG images on other sites?
// https://kriesi.at/documentation/enfold/changelog/
Best regards,
IsmaelHey Dirk,
Thank you for the inquiry.
It seems to be working correctly on our end. In the screenshot below, you will see 4 muted Youtube videos playing simultaneously. You have to make sure that the videos are muted.
Screenshot: https://imgur.com/2bR1mya
Source: https://www.youtube.com/watch?v=xnYpCXZJWAE
However, playing multiple videos at once may confuse the visitors instead of help them gather information from the site.
Best regards,
IsmaelNovember 12, 2021 at 7:10 am in reply to: Main menu: add icon or png image in front of list items #1328746Hey gdsconcepts,
Thank you for the inquiry.
You can use this css code to use the favicon image as an indicator for the current menu item.
#top #header .av-main-nav > li.current-menu-item:before { content: ''; width: 20px; height: 20px; background: url("http://tmwrk.entw-gds-concepts.de/wp-content/uploads/2021/11/TMWRK_Favicon.png"); display: block; position: absolute; background-size: 100% 100%; z-index: 9999; top: 48px; left: -9px; }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHey Günter,
Thank you for the inquiry.
We are not really sure why it is not rendering the shortcode on preview but updating the theme from version 4.8.6.2 to the latest version 4.8.7.2 might help fix the issue. Please toggle or temporarily disable the Enfold > Performance > File Compression settings after updating the theme.
Best regards,
IsmaelHey ftt123,
Thank you for the inquiry.
This option is not available with the default sliders but should be possible with the Layer Slider element. Or try to insert a Content Slider inside a Color Section.
Best regards,
IsmaelNovember 12, 2021 at 5:14 am in reply to: White space occuring on the top while scrolling in Mozilla #1328718Hi,
Thank you for the update.
The main background (Home_Background-3.png) is not loading consistently on Firefox. Maybe because it is 2.4MB in size and almost 8000px tall (see private field). You should cut the background image into smaller parts and apply them as background to different color sections. There is only one color section right now. You should also disable the parallax effect and apply the image as a static background.
Best regards,
IsmaelHi,
Thank you for following up.
We are not really sure why that particular post is not displaying in the frontend, but it looks like newer posts get automatically added in the list. We created a new post to test it. There are now 8 posts in the home page. Have you tried deleting and recreating that post?
Best regards,
IsmaelHi,
@sky19er: WordPress has a function called wp_trim_words that can trim any content or strings to any number of words instead of characters. You should be able to incorporate that with the the_excerpt filter to limit the number of words in the post excerpt.// https://developer.wordpress.org/reference/functions/wp_trim_words/
Please feel free to open another thread if you need further assistance. We will close this thread for now.
Have a nice day.
Best regards,
IsmaelNovember 12, 2021 at 4:28 am in reply to: Content slider with dots navigation that can be swiped #1328715Hi,
Thank you for the update.
Looks like the site contains an older version (4.8.2) of the theme, which is why the swipe triggers are not working properly. In the latest version, the swipe triggers or touch controls are automatically applied to the sliders on mobile view. The script can be found in the enfold/config-templatebuilder/avia-shortcodes/slideshow/slideshow.js around line 370.
//if its a desktop browser add arrow navigation, otherwise add touch nav if(!this.isMobile) { this.$slider.avia_keyboard_controls(); } else { this.$slider.avia_swipe_trigger(); }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after upgrading the theme to the latest version (4.8.7.2).
Best regards,
IsmaelHi,
Thank you for the info.
Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code? We tried to access the dashboard using the login account above but it doesn’t seem to be valid.
Best regards,
IsmaelHey jaimemerz,
Thank you for the inquiry.
You may need to modify the includes > helper-main-menu.php file directly and move the main menu inside the header_meta container where the secondary menu is located. Unfortunately, that kind of header layout is not available by default, so a bit of template modification may be required.
Best regards,
IsmaelNovember 10, 2021 at 4:15 pm in reply to: Links become unclickable if placed within negative margins of other elements #1328541Hi,
Thank you for the update.
You may need to move the columns to the second section and pull them upwards by applying a negative top margin, same as what was done with the color section. You may also have to apply a minimum height to the first section to keep the gradient background.
Best regards,
IsmaelHey AddonDigital,
Thank you for the inquiry.
You can use this css code to apply a default overlay to the slider items. The overlay will disappear or fade out on hover.
#top .avia-logo-element-container .slide-entry:after { content: ''; display: block; position: absolute; width: 100%; height: 100%; top: 0; left: 0; background: rgba(0,0,0,0.5); visibility: visible; transition: all 0.5s; } #top .avia-logo-element-container .slide-entry:hover:after { background: rgba(0,0,0,0); }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelNovember 10, 2021 at 3:59 pm in reply to: How an I create A row in a row in the content sections #1328534Hey Angèle,
Thank you for the inquiry.
Are you trying to remove the space between the rows? Try to modify the first column in the row, then in the Row Settings > Row Margins, enable the Custom top and bottom margin option. Set the top and bottom margin to 0px to remove the default margin or space around the columns. Make sure to do the same steps for every rows.
Best regards,
IsmaelHey eldrico,
Thank you for the inquiry.
That is an odd issue. Looks like the first toggle in the first column gets hidden when activating the first toggle in the second column. We are not really sure why that is happening. When we inspect the element, nothing is really changing, no inline css or styles are being added and the markup of the element stays the same.
Please try to add this css code in the Quick CSS field.
.single_toggle { overflow: visible !important; position: relative !important; }
Best regards,
IsmaelHey Rob,
Thank you for the inquiry.
The top margin is due to this css code..
div.flex_column_div:nth-child(5), div.flex_column_div:nth-child(6), div.flex_column_div:nth-child(9), div.flex_column_div:nth-child(10) { margin-top: 30px; }
.. which is inside this css media query.
@media only screen and (max-width: 989px) and (min-width: 768px) { }
The code is probably located inside the Quick CSS field.
Best regards,
IsmaelHi,
Thank you for the info.
We cannot reproduce the issue on our own installation. Saving the theme options works with or without the emojis in the phone number field. Did you try enabling the plugins again? We were able to save the theme options in your installation after deactivating the plugins.
Best regards,
IsmaelHi,
Thank you for the update.
However, as soon as I nest the CSS declaration in a media query, it doesn’t work
What do you mean by “nest the CSS declaration”, and why did you copy the whole leaflet.css file? We may need to access the dashboard in order to check the issue properly. Please post the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the update and quite sorry for the delay.
The load more button is not displaying because we did not specify the number of posts that should be retrieved using the query, so it defaults to 6 items. We adjusted the code a bit and set the posts_per_page parameter to retrieve all posts that matches the taxonomy query.
We adjusted this line.
$args = array( 'posts_per_page' => -1, 'post__not_in' => $sticky, 'tax_query' => $query['tax_query'] );
Best regards,
IsmaelNovember 10, 2021 at 2:12 pm in reply to: [av_section][av_one_third] and do_shortcode function #1328501Hi!
Thank you for the update.
What is the “templates feature”?
The template option or feature is only available in the Advance Layout Builder (ALB). The template option allows you to save the current content of a page or post as template and reuse it later on.
Regarding the issue, you may need to copy the actual HTML generated by the shortcodes (only for the columns elements) or create a new builder element based on the existing columns element without the condition that you mentioned above. In order to create a new shortcode, you have to create a new shortcode path in the child theme.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Regards,
IsmaelNovember 9, 2021 at 11:53 am in reply to: Logo Slider continuous movement at a steady speed. #1328331Hey takacs_tamas,
Thank you for the inquiry.
That option is not available by default in the logo slider element but you can easily create an infinite carousel just like in the site above using html and css. Please refer to the following examples.
// https://codepen.io/studiojvla/pen/qVbQqW
// https://dev.to/wparad/making-an-infinite-css-carousel-2dekBest regards,
IsmaelHey sensiblekaren,
Thank you for the inquiry.
The default contact form in the theme is not using Mailerlite. It using the default wp_mail or mail functions if that is what they are asking. You may need to adjust the from address so that your mail server recognizes that the incoming messages from the contact form are valid. Please check the following documentation for more info.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
You can define the from address in the Content > Backend > Your from address field of the contact form element, or use this filter to apply a default from address for all contact forms in the site.
function avf_change_cf_from() { return " (Email address hidden if logged out) "; } add_filter('avf_form_from', 'avf_change_cf_from', 10);
Best regards,
IsmaelHey navindesigns,
Thank you for the inquiry.
Looks like the link tag itself is acquiring its own position (top, left) property, which is not what is set in the layer slider panel. To fix the issue, we switch the layer type to html, added the image manually using img tag and applied a custom css class name (av-ls-icon) to the layer in the Link & Attributes panel. We also added this code in the Quick CSS field to resize the image or icon properly.
.av-ls-icon img { width: 100%; height: 100%; }
Best regards,
IsmaelHey Chris,
Thank you for the inquiry.
The menu is not highlighted because the page is not actually related to the post or they do not have any connection. This should work if you created a link or menu item for the actual category or archive page, which WordPress automatically assigns as the ancestor of the posts that belongs to that particular category.
In the Appearance > Menus panel, you can add links or menu items for category or taxonomy pages by enabling it in the Screen Options panel.
Best regards,
IsmaelNovember 9, 2021 at 8:39 am in reply to: Content slider with dots navigation that can be swiped #1328312Hey fabian_stricker,
Thank you for the inquiry.
The navigation dots are actually disabled on mobile devices by default but swiping should still be possible even if the navigations are not visible. If you want the dots to still display on mobile view, you can use this css code.
@media only screen and (max-width: 767px) { .responsive #top .avia-slideshow-controls a { display: inline-block; } }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelNovember 9, 2021 at 8:24 am in reply to: Links become unclickable if placed within negative margins of other elements #1328310Hey Desdichado,
Thank you for the inquiry.
You have to make sure that the color section containing the links is higher in the stack order or that it has a higher z-index property compare to the section with the margin offset. In order to do that, you have to modify the color section containing the links, apply a unique ID (section-id-1 for example) or custom css class name in the Advanced > Developer Settings panel and add the following css code using the specified ID or custom css class name.
#section-id-1 { z-index: 99999; position: relative; }
// https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
IsmaelNovember 9, 2021 at 8:15 am in reply to: Do not load youtube iframe when cookies not accepted #1328309Hey efghoexter,
Thank you for the inquiry.
The privacy option can only control or block elements and options that are included in the theme out of the box such as the Video or the Map element. Unfortunately, the privacy option will not be able to handle iframes that have been embedded manually. There is an Additional Custom Cookies option in the Enfold > Privacy & Cookies > Cookie Handling > Advanced Options section but there are certain limitations and cookies added by third party services may not be removed or blocked properly.
For more info, please check the following documentation.
// https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies
Best regards,
Ismael -
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