Forum Replies Created

Viewing 30 posts - 11,551 through 11,580 (of 67,440 total)
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  • in reply to: Change website URL #1341898

    Hey ollea,

    Thank you for the inquiry.

    How did you change the URLs? You can do a search and replace in those tables manually or with the help of a plugin. Make sure to create site backup before updating the database.

    // https://wordpress.org/plugins/better-search-replace/

    Best regards,
    Ismael

    in reply to: Mobile homepage opening video not displaying #1341897

    Hey cbroome12,

    Thank you for the inquiry.

    You can use the Layer Slider element and its background options instead of the color section. Unfortunately, the color section’s background video option is disabled on mobile devices by default, which is why you have the option to apply a background image as a fallback. And some devices do not automatically play videos inline, so the video if it does automatically start, will not actually play inside the color section as background but will open and start in a standalone player.

    // https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video#attr-playsinline

    Best regards,
    Ismael

    in reply to: How to create sticky side navigation? #1341896

    Hey vanherel,

    Thank you for the inquiry.

    Have you tried using the Fullwidth Submenu element in the builder? It has an option where you can set the navigation to stay fixed below the main header.

    Which element are you trying to modify or make sticky using the WP Sticky plugin?

    Best regards,
    Ismael

    in reply to: Double headings in the table of contents #1341752

    Hey Fischpi,

    Thank you for the inquiry.

    We cannot find the TOC element or widget in the page. Are you using a different plugin for the TOC? Please provide a screenshot of the TOC element using imgur or dropbox so that we can check it properly.

    Best regards,
    Ismael

    in reply to: BUTTOMS ON MOBILE NOT OK #1341750

    Hi,

    Glad to know that the solution is working properly. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Sticky header issue after last update #1341749

    Hey Stelios Smirnakis,

    Thank you for the inquiry.

    We have found a copy of an outdated header.php file in your child theme directory. This file has to be updated using the copy from the latest version of the theme. Please make sure to purge the cache and toggle the Enfold > Performance > File Compression settings after updating the template file.

    Best regards,
    Ismael

    in reply to: WordPress Enfold theme and WPML plugin not full-width #1341748

    Hi,

    Thank you for the update.

    Translations are made using dublicate pages or posts. Online translation are not used.

    The translations should be done using the default translation editor option, the page should not be cloned or duplicated. You don’t need the online translation if you can translate the pages yourself. Please watch this video to learn more on how to properly translate pages using the default translation editor.

    // https://www.youtube.com/embed/fHwjObRRhN0

    Best regards,
    Ismael

    in reply to: html-code in contact form #1341747

    Hi,

    Thank you for the inquiry.

    We might be able to use the pointer-events property to make the links within the message unclickable. Please add this filter in the functions.php file to add the style attribute to the links and set the pointer-events css property to none.

    add_filter("avf_contact_form_incoming_mail", function($mail_array, $new_post, $form_params, $cs, $from, $from_filtered) {
        $mail_array["Message"] = preg_replace('/<a/', '<a style="pointer-events: none; color: inherit;"', $mail_array["Message"]);
        return $mail_array;
    }, 10, 6);
    

    Best regards,
    Ismael

    in reply to: Horizon Gallery fixed height on mobile screen #1341746

    Hi,

    when i squeeze the destop-view to mobile,

    Did you try purging the cache on your desktop? You may need to refresh the page in order to get the correct sizes because the theme dynamically calculates the size of the images or of the sliders on page load. Please feel free to open another thread if you have more questions.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: /wp-content/uploads/avia_fonts/flaticon/flaticon.woff2 #1341745

    Hey pr24gmbh,

    Thank you for the inquiry.

    Do you have a copy of the original font icon files? You can just upload it again in the avia_fonts directory. But if you don’t have a copy of the original files, then you have no choice but to remove the icon font entries from the Import/Export > Iconfont Manager and upload another zip file again. How did you lose the woff2 file?

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The translations for the toggle description might still be missing from the language files. You may need to manually add the translations in the enfold/lang/de_CH.po language file or use the Loco Translate plugin to translate the strings.

    // https://wordpress.org/plugins/loco-translate/

    If you want to manually translate the strings instead of using the plugin, look for this lines in the de_CH.po file.

    #: includes/helper-privacy.php:941
    #, php-format
    msgid "Click to enable/disable %s."
    msgstr ""
    
    #: includes/helper-privacy.php:766
    msgid "Click to enable/disable essential site cookies."
    msgstr ""
    
    #: includes/helper-privacy.php:785
    msgid "Click to enable/disable Google Analytics tracking."
    msgstr ""
    
    #: includes/helper-privacy.php:828
    msgid "Click to enable/disable Google Maps."
    msgstr ""
    
    #: includes/helper-privacy.php:867
    msgid "Click to enable/disable Google reCaptcha."
    msgstr ""
    
    #: includes/helper-privacy.php:809
    msgid "Click to enable/disable Google Webfonts."
    msgstr ""
    
    #: includes/helper-privacy.php:848
    msgid "Click to enable/disable video embeds."
    msgstr "Klicken Sie, um Videoeinbettungen zu aktivieren/deaktivieren."
    

    You may need to install the POEdit application to convert the .po file to .mo.

    // https://poedit.net/

    Best regards,
    Ismael

    in reply to: Embedded Form Styling #1341743

    Hi,

    Thank you for the info.

    You may need to contact the script authors in order to modify the donation form and override the theme styles. For starters, you can add this code in the Quick CSS field to override the default contact form styles but the positioning of the form fields will still require some modifications.

    #bbox-root {
        font-size: 13px;
    }
    
    #top .bbox-root .input-text, #top .bbox-root input[type="text"], #top .bbox-root input[type="input"], #top .bbox-root input[type="password"], #top .bbox-root input[type="email"], #top .bbox-root input[type="number"], #top .bbox-root input[type="url"], #top .bbox-root input[type="tel"], #top .bbox-root input[type="search"], #top textarea, #top select {
        -webkit-appearance: none;
        border: 1px solid #e1e1e1;
        padding: 4px 0;
        outline: none;
        font: 1em "HelveticaNeue","Helvetica Neue",Helvetica,Arial,sans-serif;
        margin: 0;
        margin-bottom: 0;
        background: #fff;
        line-height: 1.4em;
        padding-left: 5px;
        display: inline;
        font-family: inherit;
        float: none;
        border-radius: 3px;
        width: 50%;
        max-width: 171px;
        margin-right: 4px;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    Hey estherj6,

    Thank you for the inquiry.

    Did you set the home page as blog page in the Enfold > Theme Options panel? The home and blog page should be set in the theme options. If you edited the options in Settings > Reading panel, you may need to reset it back to default. You can then modify the index.php file to increase the number of columns in the grid.

      $atts = array(
    									'type'		=> 'grid',
    									'items'		=> get_option('posts_per_page'),
    									'columns'	=> 3,
    									'class'		=> 'avia-builder-el-no-sibling',
    									'paginate'	=> 'yes');
    

    Regarding the images, looks like the featured images have different sizes, which is why the generated thumbnails are not the same. The best solution is to upload images with the same sizes and aspect ratios to get a consistent grid.

    Best regards,
    Ismael

    in reply to: Background on mobile #1341741

    Hi,

    Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code that we suggested above? The css code should put the second section above the first section and prevent that first section from covering the columns with the margin offset.

    You may need to apply a unique class name or ID to the color section containing the columns with the offset and use that instead of the generic ID that is automatically applied to the color section elements.

    Example:

    .av-custom-section-offset {
        z-index: 9999;
        position: relative;
    }

    Edit the color section, go to the Advanced > Developer Settings section and place the name “av-custom-section-offset” in the Custom CSS Class field.

    Best regards,
    Ismael

    in reply to: Embedding VideoAsk widget inside the tags #1341740

    Hi,

    You can open a new thread here.

    // https://kriesi.at/support/forum/enfold/#new-post

    Please note that the background video of the color section is disabled on mobile devices by default. This is why a fallback image option is available.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Sidebar not showing up on WooCommerce category page #1341739

    Hi,

    Thank you for following up.

    You can actually override the avia_woocommerce_before_main_content function in your child theme. As we have said previously, this part is working correctly on our installation, so the issue is probably cause by a plugin or by a custom modification in your installation. The sidebar in the product category page displays fine on a fresh Enfold install with or without the modification above.

    Best regards,
    Ismael

    in reply to: Events Calendar Pro Featured Images #1341738

    Hi,

    Sorry about that. You can modify the themes/enfold/config-events-calendar/views/single-event.php or override it in your child theme, then edit this code around line 72.

    <?php echo tribe_event_featured_image( $event_id, 'entry_with_sidebar', false ); ?>
    

    You can replace the thumbnail “entry_with_sidebar” thumbnail with “full” or any size that you want. For more info about template customization, please check this link.

    // https://theeventscalendar.com/knowledgebase/k/customizing-template-files-2/

    Best regards,
    Ismael

    in reply to: Codepen code to enfold #1341737

    Hi,

    Thank you for the inquiry.

    Did you include the whole html tag in the code block? You have to take only the elements or parts starting from the wrapper.

    // https://pastebin.com/nXZcg6CC

    And use the css code without the rules for the html tag.

    // https://pastebin.com/39eVYV0L

    The javascript can be added in an external file and then use the wp_enqueue_script function. to register it

    // https://developer.wordpress.org/reference/functions/wp_enqueue_script/

    Best regards,
    Ismael

    in reply to: Category in Postslider #1341596

    Hi,

    Glad we could be of help. Please do not hesitate to open another thread should you need anything else. We will be closing this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    No problem. Please let us know if you need anything else. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Errors on my website #1341591

    Hey Natesh,

    Thank you for the inquiry.

    The site is still using a very old version (4.6.3.1) of the theme. You have to upgrade it to version 4.8.9.1 and toggle or temporarily disable the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets. Purge the cache afterwards.

    Best regards,
    Ismael

    in reply to: Events Calendar Pro Featured Images #1341590

    Hey acscreativenew,

    Thank you for the inquiry.

    The original image is actually displaying in the events page, not any thumbnail. Please check the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: Need Searchable Portfolio Theme #1341589

    Hey Kat Allardyce,

    Thank you for the inquiry.

    You can use the Portfolio Grid or the Masonry element to display items from certain categories. These elements have a sorting option by default where users can filter items based on the categories.

    You can see a demo of the portfolio grid here.

    // https://kriesi.at/themes/enfold-2017/elements/portfolio-grid/

    And for more info, please check this documentation.

    // https://kriesi.at/documentation/enfold/portfolio-grid/

    Best regards,
    Ismael

    in reply to: Embedded Form Styling #1341585

    Hi,

    Thank you for the inquiry.

    The contact form is probably using the default contact form styles in the theme. Would you mind providing a link to the actual form demo so that we can compare the styles?

    The default forms styles are located in the theme enfold/css/base.css file starting around line 201.

    Best regards,
    Ismael

    in reply to: How to change the footer-color of only specific pages #1341584

    Hey Jak73,

    Thank you for the inquiry.

    The body element contains a class name that is unique for each page. You can use that to adjust the style of the elements on a specific page.

    Example:

    .page-id-416 .socket_color {
        background: #ea3696;
    }

    This should adjust the color of socket in the page that you provided above because it has the ID 416.

    Best regards,
    Ismael

    Hi,

    Glad to know that the code is working. Yes, you can remove the code once the latest WordPress version is available. You may need toggle the Enfold > Performance > File Compression settings to reload the scripts.

    Best regards,
    Ismael

    in reply to: Pop up without cookie usage #1341582

    Hey Jak73,

    Thank you for the inquiry.

    You can use a popup builder plugin to create custom lead generators, banners, slide-ins and popups. Please check the following links.

    // https://wordpress.org/plugins/popup-maker/
    // https://wordpress.org/plugins/popup-builder/

    Best regards,
    Ismael

    in reply to: transparent header #1341581

    Hi,

    Thank you for the screenshot.

    You can use this css code to remove the default padding of the cells on mobile view.

    @media only screen and (max-width: 767px) {
        .responsive #top #wrap_all .av-flex-cells .no_margin {
            padding-left: 0;
            padding-right: 0;
        }
    }
    

    We provided a screenshot of the result in the private field.

    Best regards,
    Ismael

    in reply to: Apply changed color on Heading style #1341580

    Hey Jorge,

    Thank you for the inquiry.

    You may need to save the entries or options in the database or dynamically create an external file that will override the default styling. Unfortunately, this will require modifications that are beyond the scope of support. You may need to hire a freelance developer or contact our partner (Codeable) for further modifications.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: searchbar #1341579

    Hey Edgar!

    We replied in the following thread. https://kriesi.at/support/topic/searchbar/

    Regards,
    Ismael

Viewing 30 posts - 11,551 through 11,580 (of 67,440 total)