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Viewing 30 posts - 11,281 through 11,310 (of 66,206 total)
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  • in reply to: Google Maps view options not working #1332076

    Hi,

    Thank you for the info.

    We can now see the map in the page but we are not yet sure why the map view option is not working. It is working properly fine on our installation using Enfold 4.8.7.2.

    Please try update the theme from version 4.8.6.2 to the latest version, then toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    in reply to: Product Grid / Product Slider Customization #1332074

    Hi,

    Thank you for the update.

    Where can we see the issue? We may be able to apply a minimum height to the items or content container to display or to align them consistently. Please provide the page URL in the private field.

    Best regards,
    Ismael

    Hey Richard,

    Thank you for the inquiry.

    Did you modify the \js\avia-snippet-megamenu.js file? Mike provided the modification in the following link.

    // https://kriesi.at/support/topic/how-to-disable-menu-delay-on-hover-and-on-unhover/#post-1278509

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    Hey!

    Thank you for the info.

    According to our developer, the cloning of the first subitem in the tab element is a default behavior or will happen when the Enfold > Custom Elements > Custom Elements For Subitems is set to the first option.

    This is caused by Custom Elements For Subitems
    If selected “All subitems use ….” it is a “default” behaviour, select one of the other options it works as usual.

    Did you add this code in the functions.php file to enable the advanced CET options?

    add_theme_support( 'show_advanced_custom_element_options' );
    

    Regards,
    Ismael

    in reply to: Title of Gallery Items not shown in full length #1332070

    Hey gisulsky,

    Thank you for the inquiry.

    What is the screen resolution of your monitor? The captions look fine on a 2560x1600px monitor. We added a screenshot in the private field. (see private field)

    We noticed that you applied large padding on both sides of the content container, which reduces the size of the portfolio grid element and the items within it.

    .container.av-section-cont-open {
        padding-left: 17%;
        padding-right: 17%;
    }

    Best regards,
    Ismael

    in reply to: Unable to allign main menu #1331912

    Hey Chrilles,

    Thank you for the inquiry.

    Have you tried adjusting the Menu and Logo Position settings in the Enfold > Header > Header Layout panel? You can also use this css code to adjust maximum width of the containers in the main header.

    .html_header_top #top #header_main .container {
        max-width: 1000px;
    }

    Best regards,
    Ismael

    in reply to: Split Menu off on ipad 11 #1331911

    Hi,

    Thank you for the update.

    You can use the same css and adjust the background color to override the other one. Or disable the Performance > File Compression settings temporarily so that we can identify the location of the css.

    Best regards,
    Ismael

    in reply to: Product Grid / Product Slider Customization #1331910

    Hi,

    Thank you for the update.

    The filter above should have trimmed the product description and limited it to 10 words. Have you tried applying a minimum height to the grid items? Please provide the page URL in the private field so that we can check the items and provide the necessary css adjustments.

    Best regards,
    Ismael

    in reply to: Full width submenu horizontal scroll #1331909

    Hi,

    Thank you for the info.

    Looks like you have modified the fullwidth submenu element quite a bit using the css hero plugin, which overrides the default theme styles. Can we remove the css hero styling for the submenu?

    Best regards,
    Ismael

    in reply to: Updates not working #1331908

    Hey landingnet,

    Thank you for the inquiry.

    What are the errors? Please provide the site URL in the private field. We may have to resolve that error first, then resave the theme options and disable the Performance > File Compression settings temporarily. Also, please make sure to update the theme regularly to avoid this type of issues in the future.

    Best regards,
    Ismael

    in reply to: WordPress Enfold theme and WPML plugin not full-width #1331907

    Hi,

    Thank you for the inquiry.

    We may need to inspect the site in order to check the issue properly. Please provide the site URL in the private field and include the login details if possible.

    Best regards,
    Ismael

    in reply to: Search in secondary menu glitch #1331906

    Hey Richard,

    Thank you for the inquiry.

    Have you tried setting the initial opacity of the search icon to zero? You can then bring it back to normal after moving it to the secondary menu.

    Best regards,
    Ismael

    in reply to: Enfold and WooCommerce #1331904

    Hi,

    Yes, that should be possible. Try to add this filter in the functions.php file to replace the cart with a bag icon.

    // adjust default icon font
    function avia_add_custom_icon($icons) {
    	$icons['cart'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue85a');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    

    You can also upload your own icon using the Enfold > Import/Export > Iconfont Manager.

    // https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-

    Best regards,
    Ismael

    in reply to: Upload-Button not working with "Real Estate Manager Pro" #1331903

    Hey Bernd,

    Thank you for the inquiry.

    You may need to set the Enfold > Performance > Self hosted videos and audio features (WP-Mediaelement scripts) settings to the third option to enable the WP Media Element script. Make sure to toggle the file compression settings as well afterwards.

    Best regards,
    Ismael

    Hey alliansohog,

    Thank you for the inquiry.

    You can use this css code to remove the background of the section on mobile view.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .avia-section.av-ugxhum-d283eee3c266c71d0bf0c9b930190a32 {
        background-color: transparent;
      }
    }
    

    And if you want to increase the width of the main container, insert this css.

    .responsive #top #wrap_all .container {
        width: 95%;
        max-width: 95%;
    }
    

    Best regards,
    Ismael

    Hi!

    Thank you for the additional info.

    Would you mind providing an S/FTP account? We will try to upload the upcoming version of the theme, which according to one of our developers, contains a fix for this specific issue.

    Cheers!
    Ismael

    in reply to: Cookie Conscent – how to disable the notification? #1331827

    Hey itguyonsite,

    Thank you for the inquiry.

    You can disable the notification or the privacy message bar in the Enfold > Privacy & Cookies > Cookie Handling panel. Set the Enable cookie consent messages settings to the first option.

    Best regards,
    Ismael

    in reply to: Bug in page #1331826

    Hey Annelies,

    Thank you for the inquiry.

    We cannot see any issues or broken layout in the page above. Did you manage to fix the issue? Please make sure that all html tags in the page are valid and that they are closed properly. Tags that are not closed could break the layout of the page.

    Best regards,
    Ismael

    in reply to: remove extraneous code from posts #1331824

    Hey sky19er,

    Thank you for the inquiry.

    Using this filter in the functions.php file might help.

    add_filter("the_content", function($content) {
    	preg_match_all('/<span style="font-weight: 400;">(.*)<\/span>/', $content, $matches);
    
    	foreach ($matches[0] as $key => $value) {
    		$content = str_replace($value, $matches[1][$key], $content);
    	}
    
    	return $content;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Masonry Grid shows entries more than once #1331822

    Hi,

    It might be the same issue as discussed in the following thread, which has been fixed using the posts_orderby filter. Unfortunately, this may not work with the masonry element if the load more button is active. You may need to switch to the default pagination because the filter relies on a value stored in a session variable, which will stay the same when using the load more button.

    // https://kriesi.at/support/topic/randomise-posts-in-category-page/#post-1331323

    Best regards,
    Ismael

    in reply to: Logo cut off in mobile view #1331806

    Hey cab72,

    Thank you for the inquiry.

    Try to use this css code to adjust the size of the logo on mobile view.

    @media only screen and (max-width: 767px) {
        .responsive #top .logo {
            position: relative;
            height: 70px !important;
            width: 50%;
            top: 5px;
        }
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings before checking the page or after adding the modification. This is how the header should look like afterwards.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvvQ7BQVOMTXtf-Lg3

    Best regards,
    Ismael

    in reply to: accordion content color #1331805

    Hey aruizhuidobro,

    Thank you for the inquiry.

    Yes, the custom background color is going to be applied to both toggle title and the toggle content. To adjust the style of the toggle title directly, try to use this css code.

    #top .togglecontainer .av_toggle_section .single_toggle .toggler {
        background-color: #9cc2df;
        color: #fbf3e4;
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Product Grid / Product Slider Customization #1331804

    Hey Alex PS,

    Thank you for the inquiry.

    Try to use this filter in the functions.php file to modify the product description and limit it to a certain number of words.

    add_filter(" woocommerce_short_description", function($excerpt) {
        return wp_trim_words($excerpt, 10);
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: add custom field to postslider.php #1331803

    Hi,

    Thank you for the info.

    Try to look for this code in the postslider.php file around line 924.

    if( ( $show_meta && ! empty( $excerpt ) ) || in_array( $show_meta_data, array( 'always', 'on_empty_content' ) ) )
    

    Above that line, add this code.

    $stock_availability = get_post_meta($the_id , 'stock_availability', true);
    
    				if ( ! empty ( $stock_availability ) ) {
    					$output .= "<div class='slide-meta-availability'>Availability: ". $stock_availability ."</div>";
    				}
    

    Please check the private field for the screenshot.

    Best regards,
    Ismael

    Hey Angelo,

    Thank you for the inquiry.

    You can use this css code to add another overlay to the caption text on hover.

    .av-overlay-hover-deactivate .avia-image-overlay-wrap:hover .av-image-caption-overlay-center p {
        background: rgba(0,0,0,.5);
    } 
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Change YouTube Icon in Header #1331801

    Hey advteksol,

    Thank you for the inquiry.

    We modified the filter in the functions.php file a bit. We just replaced entypo with entypo-fontello because that is the font set where the icon ue921 belongs.

    Best regards,
    Ismael

    Hey EL,

    Thank you for the inquiry.

    You have to adjust this css code before decreasing the space between the third and fourth menu items. This will also center align the main menu container.

    #header .main_menu {
        width: 100%;
        left: 53%;
        transform: translateX(-50%);
    }
    

    The left position or property should be set from 53% to 50%.

    Best regards,
    Ismael

    in reply to: Google Maps view options not working #1331793

    Hey Chris_85,

    Thank you for the inquiry.

    We cannot find the map anywhere in the page. Where did you place it? Please provide a screenshot using imgur or dropbox, or create a test page so that we can check the issue properly.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    Specifically, go to the page you sent me and click on “New Tab”. Strangely enough, the first tab is duplicated,

    We will forward the issue to our channel and tag one of our developers to check.

    Best regards,
    Ismael

    in reply to: Fullwidth Easy Slider disappears #1331786

    Hi,

    Thanks for the update.

    Would you mind disabling the Performance > File Compression settings temporarily? The scripts are minified or compressed, so we cannot identify where the error actually occurs or in which file it originates.

    Nothing special about any of this.

    There should be a script that retrieves the value of the presbytery parameter from the URL and automatically selects the corresponding option in the select element. It is not going to happen automatically, not without a custom script. Are you using a plugin?

    The “Find a church” menu item redirects to a page containing form that filters different items, but it looks like an Angular website, not WordPress, which is probably why the hashtag is added after the site location, and the church is actually a route, not an anchor.

    Have you tried shortening the URL? (see private field)

    Best regards,
    Ismael

Viewing 30 posts - 11,281 through 11,310 (of 66,206 total)