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Viewing 30 posts - 10,831 through 10,860 (of 67,443 total)
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  • Hey sensiblekaren,

    Thank you for the inquiry.

    Did you create a copy of the single-events.php file in the child theme directory? Please make sure to update the theme to the latest version (4.9.2.2).

    To temporarily hide or remove the duplicate of the event details, please use this css code.

    .av-single-event-content + .av-single-event-meta-bar.av-single-event-meta-bar-desktop {
        display: none !important;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Open lightbox from one single image link #1350742

    Hey Alwin,

    Thank you for the inquiry.

    Are you trying to group the photos into a single lightbox? The following threads might help.

    // https://kriesi.at/support/topic/lightbox-show-everything-and-more/#post-1288918
    // https://kriesi.at/support/topic/nur-ein-bild-beim-anklicken-anzeigen/#post-1318345

    If you are trying to do the opposite, try the solution in this thread.

    // https://kriesi.at/support/topic/nur-ein-bild-beim-anklicken-anzeigen/#post-1314085

    Best regards,
    Ismael

    in reply to: Change responsive behavior collumns #1350741

    Hi,

    Thank you for the link.

    Try to edit the first column in the row, then look for the Fullwidth Break Point settings inside the Row Settings > Row Screen Options panel. Set the breakpoint to the first option (767px or lower) to adjust the single column breakpoint to phone devices. Unfortunately, you will not be able to break the rows into two columns if the columns are set to have equal height.

    Best regards,
    Ismael

    in reply to: Video instead displays under sticky header #1350737

    Hey Julie,

    Thank you for the inquiry.

    Looks like you are using a different lightbox plugin for the videos instead of the default lightbox option from the theme. The #header covers the video because the lightbox container is directly appended to the vimeography-gallery container, which is located within the #main container. Since the #header is sticky, it has a higher z-index than the #main container, which also means that it is higher in the stack order compare to the #main container. To fix the issue, you have to set the lightbox plugin to append the lightbox container to the parent #wrap_all container so that we can set the z-index value of the vimeography-gallery lightbox container accordingly.

    If you want to learn more about z-index or the stacking context in a webpage, please check this documentation.

    // https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_Positioning/Understanding_z_index/The_stacking_context

    Best regards,
    Ismael

    in reply to: Product catalogue template #1350735
    in reply to: Button instead of price at Product List element #1350734

    Hey Frans,

    Thank you for the inquiry.

    The screenshot above is not accessible, it redirects to a 404 page. Please try to use imgur, savvyify or dropbox for the screenshot. Thanks!

    Best regards,
    Ismael

    in reply to: Video links in Lightbox Galleries not working #1350582

    Hi,

    Thank you for the clarification.

    You may need to move the video link inside caption field of the image instead of the alternate text field. You can edit the image caption and other info in the Media > Library panel. Example of a caption with a Youtube link.

    This is a caption with a video <a href="https://www.youtube.com/watch?v=qCNu_vJNLMQ">link</a>
    

    However, please note that this will open the video in a different tab, not inside a lightbox container.

    Best regards,
    Ismael

    in reply to: Shortcodes woocommerce (solved) #1350580

    Hi,

    Where did you post the login credentials? Please provide the login info inside the private field.

    Best regards,
    Ismael

    in reply to: Still space between columns, should be "0" #1350575

    Hi,

    Yes, you can add the css in the Enfold > General Styling > Quick CSS field or include it in the style.css file within the child theme directory. You may also need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css. And please purge the cache or remove the browser history before testing the page.

    Best regards,
    Ismael

    in reply to: Links in secondary menu not working – urgent #1350573

    Hi,

    Thank you for the info.

    It is working correctly on our end — the top navigation is accessible. We also checked the site on Chrome, the same browser used in the screen recording above.

    Have you tried disabling the foobar_message container or the top banner above the header? It might be affecting the navigation.

    Best regards,
    Ismael

    in reply to: "Coming Soon" for Subpage? #1350570

    Hi,

    What is the “Custom Maintenance Page”?

    That can be any page that is created using the advance layout builder or the default editor. You just need to redirect the SUBPAGE to a custom maintenance page using the plugin that we mentioned above. Or just just add the content for the maintenance page temporarily in the SUBPAGE and hide the other content.

    Best regards,
    Ismael

    in reply to: Events Calendar Override #1350566

    Hey Jason,

    Thank you for the inquiry.

    Try to add this code in the functions.php file to remove the template modifications from the theme.

    add_action("after_setup_theme", function() {
        remove_action( 'tribe_events_template', 'avia_events_template_paths', 10, 2 );
    }, 999);
    

    You should now be able to override the template files as described in plugin documentation.

    // https://theeventscalendar.com/knowledgebase/k/customizing-template-files-2/
    // https://theeventscalendar.com/knowledgebase/k/customizing-template-files/

    Best regards,
    Ismael

    in reply to: Layer Slider? #1350563

    Hey edwindepianist,

    Thank you for the inquiry.

    Yes, the first element in the page is a layer slider. You should be able to modify its height and other layout settings in the Project Settings > Layout panel. For more info about the slider settings, please check the plugin documentation.

    // https://layerslider.com/documentation/
    // https://layerslider.com/documentation/#slider-builder

    Best regards,
    Ismael

    in reply to: Translation Video-Message youtube #1350562

    Hey Michael,

    Thank you for the inquiry.

    It doesn’t look like the privacy text is added by the theme. Did you install a different privacy plugin? Please provide the site URL so that we can check the element directly.

    You may need to contact the plugin developers for additional information about the extension.

    Best regards,
    Ismael

    in reply to: Video links in Lightbox Galleries not working #1350560

    Hey hans_w,

    Thank you for the inquiry.

    Where did you add the video link in the gallery? This is not possible by default using the default gallery element.

    Have you tried adding a separate button element with the video URL as link? This should automatically open that video inside a lightbox container.

    Best regards,
    Ismael

    in reply to: WPML translated content doesn't work #1350558

    Hi,

    Thank you for the update.

    The front page for the EN language was not set properly (Enfold (EN) > Theme Options). Please note that each language has its own theme options, which has to be configured separately. (see private field)

    Best regards,
    Ismael

    in reply to: Still space between columns, should be "0" #1350555

    Hi,

    Thank you for the update.

    You don’t need to recreate the section on mobile view, just use this css code to remove the top and bottom margin of the rows on smaller screens.

    @media only screen and (max-width: 1024px) {
      /* Add your Mobile Styles here */
      #top .flex_column_table.av-equal-height-column-flextable.av-kal2af-9852955e6ed6f8236017db0517695e0b, #top .flex_column_table.av-equal-height-column-flextable.av-aq85pj-cc0d57d70973fb97fd3d575c63048b9e, #top .flex_column_table.av-equal-height-column-flextable.av-6kzfhz-8105bb8566dbb446162dde51238fefb1, #top .flex_column_table.av-equal-height-column-flextable.av-6f1ivr-05e6ff33094764f8f2d74f0d8921c9ef {
        margin-top: 0 !important;
        margin-bottom: 0 !important;
      }
    }

    Best regards,
    Ismael

    Hey Miguel,

    Thank you for the inquiry.

    Edit the portfolio grid element, go the Advanced > Link Setting panel and set the Link Handling settings to the first option to redirect the portfolio grid items to their actual entry page. Please make sure to update the theme to version 4.9.2.2.

    Best regards,
    Ismael

    in reply to: Sidebar Problem #1350432

    Hi!

    UPDATE: We might have found the issue with the modification. Please update the filter in the functions.php file using this code.

    add_filter("avf_custom_sidebar", function($custom_sidebar) {
        if ( is_tax('portfolio_entries') ) { 
            $custom_sidebar = "Sidebar Portfolio"; 
        }
        return $custom_sidebar;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Sidebar Problem #1350431

    Hi,

    Thank you for the update.

    We may need to access the site in order to check the issue further. Please make sure to update the theme to version 4.9.2.2, then post the WordPress and FTP login details in the private field.

    Best regards,
    Ismael

    Hey epkdesign,

    Thank you for the inquiry.

    We have seen a few sites using Learndash, Sensei LMS and Memberpress along with the theme and they seem to work pretty well but the site developers had to apply their own template modifications because the theme doesn’t contain native configuration for these plugins.

    You can also try one of these plugins.

    // https://wordpress.org/plugins/simple-membership/
    // https://wordpress.org/plugins/s2member/

    Best regards,
    Ismael

    Hi,

    Thank you for your patience.

    We might have modified the enfold/config-templatebuilder/avia-shortcodes/toggles/toggles.js file previously. Please try to create a copy of the toggles.js file and override the one in the live site. Make sure to disable the file compression settings and purge the cache after updating the file.

    Best regards,
    Ismael

    in reply to: Replace Preloader #1350424

    Hi,

    Thank you for the info.

    We can reproduce the issue on our end but we are not yet sure what is causing it. The default preloader should disappear when there is a custom image preloader, but this is not what is happening in your site.

    To fix the issue temporarily, please add this code in the Quick CSS field.

    #top .av-siteloader {
        display: none !important;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Masonry taxonomie sorting mobile (solved) #1350422

    Hi,

    Thank you for the update.

    Did you enable the pagination and decrease the posts number of the masonry element for mobile view? Please note that a category sort item will only display if there are masonry items present in the page that belong to that category. The category will not display if it is empty or if there are no items related to it.

    Please post the login details in the private field so that we can check settings. Make sure that the theme is updated to version 4.9.2.2.

    Best regards,
    Ismael

    Hey t2cyber,

    Thank you for the inquiry.

    Did you add any html code in any of the elements in the page? It is possible that there are unclosed html code in the page which could cause the succeeding content to disappear and break the layout of the page. Please check the page content and make sure that the html tags are closed properly. You should also try and remove the custom shortcodes temporarily, if there are any.

    Best regards,
    Ismael

    in reply to: Layout help #1350417

    Hey edwindepianist,

    Thank you for the inquiry.

    You can use the Content Slider element from the Advance Layout Builder (ALB) to create a slider of videos with description and additional content underneath. Another option is the layer slider element but it might require some custom script adjustments.

    Best regards,
    Ismael

    in reply to: Position portfolio item in the grid #1350416

    Hey Vera,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. And post the site URL so that we can check the portfolio grid element directly.

    Best regards,
    Ismael

    Hey Vera,

    Thank you for the inquiry.

    Unfortunately, this is not possible out of the box but you can use the Column and Video elements to manually create a grid of videos. You can also use the Grid Row element instead of columns.

    Another solution is to place a custom link to the portfolio items and have the videos open inside a lightbox container. Please check the link below.

    // https://kriesi.at/support/topic/portfolio-grid-with-videos/

    Best regards,
    Ismael

    Hey Steve,

    Thank you for the inquiry.

    This is possible but it will require modifications that are beyond the scope of support. You will have to remove the link from the masonry gallery, maybe place the URL value as a data attribute and create a script that will redirect the page to that URL when the masonry gallery item is clicked.

    Best regards,
    Ismael

    in reply to: Read More Link in Blog Posts #1350413

    Hey condonpb,

    Thank you for the inquiry.

    You can use this css code to adjust the style of the read more link.

    .read-more-link a {
        background: aliceblue;
        padding: 10px 13px;
        border-radius: 2px;
    }
    

    Best regards,
    Ismael

Viewing 30 posts - 10,831 through 10,860 (of 67,443 total)