Hi,

Which plugin did you use? According to the plugin description, you need to select the post types for which post views will be counted. Did you enable it for the product post type?

Option to select post types for which post views will be counted and displayed.
3 methods of collecting post views data: PHP, Javascript and REST API for greater flexibility
Compatible with data privacy regulations

Please contact the plugin developers for additional assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you add any filters or code in the functions.php file? Please provide the login details in the private field so that we can check the issue further. Make sure that the Appearance > Theme File Editor is accessible.

Best regards,
Ismael

Hey Tanja,

Thank you for the inquiry.

You can adjust the default fonts for the headings in the Enfold > General Styling > Fonts panel. Look for the “Heading Font” option. This can also be adjusted in the Enfold > Advanced Styling panel.

We tried logging in, but the username provided above does not exist. Please check and confirm.

Best regards,
Ismael

Hey Katja,

Thank you for the inquiry.

Please add this css code to adjust the color of the active mobile menu items and the search icon:

.html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul a:hover {
    color: #000000;
}

.header_color .main_menu ul:first-child > #menu-item-search > a svg:first-child {
    stroke: #fff;
    fill: #fff;
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings.

Best regards,
Ismael

Hi,

The Reddit social icon has no closing li tag. Please correct the HTML.

<ul class="noLightbox social_bookmarks">
 	<li class="social_bookmarks_reddit av-social-link-reddit social_icon_5">
        <a title="Reddit" href="https://www.reddit.com/r/BlissfullCreations" target="_blank" aria-label="Link to Reddit" aria-hidden="false" data-av_icon="" data-av_iconfont="entypo-fontello">
            <span class="avia_hidden_link_text">Reddit</span>
        </a></li>
 	<li class="social_bookmarks_youtube av-social-link-youtube social_icon_6">
        <a title="YouTube" href="https://www.youtube.com/channel/UCQ-MrMjj0FI4mScprdzFlxg" target="_blank" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello">
            <span class="avia_hidden_link_text">YouTube</span>
        </a></li>
</ul>

Best regards,
Ismael

Hey lara666,

Thank you for the inquiry.

We checked the actual image, but it doesn’t exist — please check the link in the private field. Kindly try uploading the logo image again in both the Enfold > Theme Options > Logo and Enfold > Theme Options > Transparency Options > Transparency Logo settings. Let us know the result.

Best regards,
Ismael

Hey wzshop,

Thank you for the inquiry.

Yes, the privacy cookies can control reCAPTCHA, but only if it has been configured in Enfold > Google Services > Google reCAPTCHA settings, and you are using the default Contact Form element from the Advanced Layout Builder. You can use the cookie shortcode av_privacy_google_recaptcha to display the privacy toggle.

Google reCaptcha Settings:

[--av_privacy_google_recaptcha--]

Best regards,
Ismael

Hey TheConduitLondon,

Thank you for the inquiry.

We noticed that the image Slide-16_9-9-11-ezgif.com-png-to-webp-converter.webp was not preloaded. Please try to use this plugin to preload images above the fold.

— https://wordpress.org/plugins/preload-lcp-image/

Another recommendation is to Reduce Javascript Execution Time, mostly related to third party scripts.

View post on imgur.com

Review your plugins and embedded code, and make sure all of them are necessary. Remove any that are not being used.

Best regards,
Ismael

Hey jonroot,

Thank you for the inquiry.

You can add use the following css code to adjust the size of the arrow-down element.

.avia_transform .av-extra-border-element.border-extra-arrow-down .av-extra-border-inner {
    position: absolute;
    left: 50%;
    width: 200px;
    height: 200px;
    -webkit-transform: translateX(-50%) rotate(45deg);
    transform: translateX(-50%) rotate(45deg);
    top: -120px;
}

.avia_transform .av-extra-border-element.border-extra-arrow-down {
    position: relative;
    width: 300px;
    height: 200px;
    left: 50%;
    margin-left: -52px;
    margin-top: -1px;
    z-index: 25;
    margin-bottom: -200px;
    clear: both;
}

You may need to insert a Separator/Whitespace element to the succeeding sections to push the content away from the larger arrow.

Best regards,
Ismael

Hi,

Would you mind providing a screenshot of the issue with recaptcha/api2/logo_48.png image? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Sorry for the confusion. What we meant is that theme updates are handled differently compared to other themes available in the WordPress theme library. As mentioned above, updates are managed by ThemeForest/Envato, and we have minimal control over them. Unfortunately, this will not change anytime soon.

Best regards,
Ismael

Hi!

Thank you for the inquiry.

Go to the Media > Library panel, look for the logo image, then specify the alt text in the Alternative Text field. This will be automatically used as the alt text for the logo.

View post on imgur.com

Regards,
Ismael

Hi,

Thank you for the info. This will be included in the documentation. Have a nice day.

Best regards,
Ismael

Hi,

You can add this css code to adjust the padding around the gallery images.

#top div .avia-gallery img {
    padding: 0;
}

Make sure to upload images with the same size and aspect ratio to create a consistent grid without unwanted spaces or gaps.

Best regards,
Ismael

Hi,

Looks like there are text elements in the builder with invalid html code. Please remove these text blocks and make sure that the HTML is valid.

Best regards,
Ismael