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Viewing 30 posts - 10,291 through 10,320 (of 67,443 total)
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  • in reply to: Ajax portfolio mobile breakpoint #1359631

    Hey blaircomm1,

    Thank you for the inquiry.

    Are you referring to the Portfolio AJAX preview shown in the following demo?

    // https://kriesi.at/themes/enfold/portfolio/portfolio-ajax/

    You can adjust the preview containers (image, content) and make them fullwidth using this css code.

    @media only screen and (max-width: 1200px) {
    
      /* Add your Mobile Styles here */
      .responsive .portfolio-preview-image, .responsive .portfolio-preview-content {
        display: block;
        width: 100%;
        border-right: none;
      }
    
      .responsive .ajax_slide .av_table_col {
        display: block;
        padding: 30px;
      }
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Footer not shown after updating from 4.6.3.1 #1359542

    Hey wedotsrl,

    Thank you for the inquiry.

    Did you modify the footer.php file, or is there a copy of the template file in the child theme directory? If there is, please delete the template file temporarily or make sure to update it using the latest version of the footer.php file. We tried to check it but the Appearance > Theme File Editor is not accessible.

    Best regards,
    Ismael

    in reply to: empty "after_section_3" at the bottom of the page #1359539

    Hey emilconsor,

    Thank you for the inquiry.

    Did you add any elements after the last section or before the footer page? Please provide the login details in the private field so that we can check and edit the pages.

    Best regards,
    Ismael

    in reply to: Blurry Header Images #1359536

    Hi,

    Thank you for the update.

    We checked the page and noticed that a smaller version of the image was selected as background for the color section element, so we edited the color section again and re-selected the full version of the image. It should now display a larger and sharper version of the image.

    Best regards,
    Ismael

    in reply to: TripAdvisor and TikTok Social Icon #1359533

    Hey casadives,

    Thank you for the inquiry.

    There is an available filter that we can use to add more options to the social icon element. Please check the following documentation for more info about the said filter.

    // https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options

    These threads should also help.

    // https://kriesi.at/support/topic/tiktok-in-social-media/#post-1189115
    // https://kriesi.at/support/topic/adding-tiktok-for-social-profiles-the-correct-way/#post-1353254

    Best regards,
    Ismael

    in reply to: Bring a Page to Full Width #1359531

    Hey WinleyG,

    Thank you for the inquiry.

    We could use the .page-id-UID (unique ID) selector to adjust the style of the elements within a specific page. The following css code for example should adjust the maximum width of the containers in the stock page above.

    .page-id-295 .container_wrap .container {
    	max-width: 90vw;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Enfold Theme not loaded #1359527

    Hi,

    You are very welcome! Glad we could be of help. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Blurry images in Woocommerce Single Product page #1359518

    Hey ivanglaser,

    Thank you for the inquiry.

    Are you using any kind of image optimization or compression plugin? It seems to be resizing the lightbox thumbnail based on a specific URL parameter or query. (see private field)

    Try to add this code in the functions.php file to adjust the default lightbox thumbnail size.

    add_filter('avf_avia_builder_helper_lightbox_size', function($size) {
       return 'full';
    }, 10, 1);
    

    Best regards,
    Ismael

    Hey Ryan,

    Thank you for the inquiry.

    Looks like the iframe content is from a different domain. You will not be able to adjust the style of the elements inside that iframe unless the content is located in the same domain as the parent page. Do you have access to the ottooptics.io site?

    Best regards,
    Ismael

    in reply to: How to embed new layer slider template into page #1359515

    Hey Songdance,

    Thank you for the inquiry.

    Where did you get the layer slider template? Are you trying to create a new layer slider using the custom template? Please provide the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Are you saying that the first column, across the entire site, has that ID

    No, just the column containing the special heading element inside the first color section, each element has their own unique ID (uid).

    /* Add your Mobile Styles here */ , how do I use that code, how would the final css code look like? like below?

    This is just a css comment which can be removed as you like. The final css code for an element with the customheader class name would look something like this.

    @media only screen and (max-width: 989px) {
      .responsive #top .customheader {
        padding: 20px !important;
        margin-top: -115px !important;
      }
    }
    

    I’m getting the impression that I need to identify the unique ID for all first columns

    Yes, you have to apply the same custom css class name (customheader) to every column in which the above style has to be applied.

    Or do I need to define CSS rules for A. the largerst screen size and B. the other 3 sizes?

    The css media query (max-width: 989px) that we defined above should handle screens not wider than 989px, all styles in that css media query will be applied when the screen width is equal or less than 989px (mobile phones, tablets, smaller laptops). Please check this article for more info about css media queries.

    // https://css-tricks.com/a-complete-guide-to-css-media-queries/

    Best regards,
    Ismael

    in reply to: How about LayerSlider Security Update? #1359455

    Hey WebbR,

    Thank you for the inquiry.

    The version of the layer slider plugin in the theme is 7.2.4, just one patch away from the latest version. We didn’t find any critical updates in the change log, but we will forward this thread to our channel and hopefully include the latest version of the plugin in the upcoming patch.

    Please check the link below for more info about the changes.

    // https://layerslider.com/release-log/

    Best regards,
    Ismael

    in reply to: Debug Facebook, not work og:image #1359451

    Hey casadives,

    Thank you for the inquiry.

    The open graph (og) data are not available by default, you have to install a plugin like Yoast or other SEO plugins in order to add these info. Please check the article and the plugin links below.

    // https://yoast.com/help/getting-open-graph-for-your-articles/
    // https://wordpress.org/plugins/opengraph/
    // https://wordpress.org/plugins/og-tags/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    On mobile view, you can adjust the padding and top margin of the column inside the first section with this css code, which should replicate the style of the duplicated heading.

    @media only screen and (max-width: 989px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #av_section_1 .av-19t81w-2bbc381a2d0af00be60f54214198d121 {
        padding: 20px !important;
        margin-top: -115px !important;
      }
    }
    

    The selector av-19t81w-2bbc381a2d0af00be60f54214198d121 is the unique ID of the column element which is automatically generated by the builder or by the theme. You can replace that selector with a custom css class name or ID. Please check this documentation for more info.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    Hey!

    Thank you for the info.

    We installed and activated the plugin, and edited the slideshow.js file. It seems to be working correctly, the buttons in the permanent caption are now accessible. Please make sure to purge the cache before testing the page.

    Best regards,
    Ismael

    in reply to: Enfold Theme Update #1359357

    Hey Elke,

    Thank you for the inquiry.

    You may need to upgrade the theme manually via FTP in order to get rid of the remaining issues or errors. The latest version of the theme is 5.0.1. Please check the following documentation for more info about manual theme update.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Full width easy slider with 3 buttons #1359354

    Hey navindesigns,

    Thank you for the inquiry.

    1.) Try to wrap the button shortcode inside a paragraph tag to move it to a new line or add a br tag before the shortcode.

    <p >[shortcode]</ p>
    

    2.) To align the buttons to the right on mobile view, please use this css code.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .avia-caption-content .avia-buttonrow-wrap .avia-button {
        float: right;
      }
    }
    

    Best regards,
    Ismael

    in reply to: Credit Card Number Input Field in Woocommerce #1359352

    Hey ivanglaser,

    Thank you for the inquiry.

    Are you using the default payment channels from the Woocommerce Payments plugin? Where can we check the issue? Please provide the site URL in the private field.

    Best regards,
    Ismael

    in reply to: Demo Import Not Working #1359349

    Hey Jason,

    Thank you for the inquiry.

    Are you trying to import another demo? Which one? You might be already aware of this but please note that importing another demo will override the current theme settings. If you would like to continue, please enable WordPress debugging and the error logs so that we can see more info about error.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug

    Best regards,
    Ismael

    in reply to: Reducing padding on Full Width Easy Slider Heading #1359348

    Hey Dave,

    Thank you for the inquiry.

    You can use this css code to adjust the width of the slideshow caption container and reduce the left padding.

    .av_slideshow_full .container.caption_container {
        max-width: 1330px;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    Hi,

    You have to toggle or temporarily disable the CSS/Javascript File Merging And Compression settings, and only enable them back once you are completely done editing the site.

    To always display the caption title not just on hover, make sure to set the slider’s Content > Caption > Slide Title to the first option (yes – display everywhere). The css code that we suggested previously should adjust the width of the title overlay where the title or caption sits.

    Best regards,
    Ismael

    in reply to: Avia layout builder contact form #1359147

    Hi,

    Is there a way to translate the automatic email that the contact form sends?

    This is possible with the WPML plugin, another translation or multilanguage plugin for WordPress which is compatible or is fully configured in the theme. Unfortunately, we haven’t tested the translatepress plugin before and it doesn’t have any configuration in the theme, so this might not be possible. You may need to contact the plugin developers for additional assistance.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Flaticon update doesn´t work #1359143

    Hey!

    The new icons fonts that are displayed in your screenshot are not included in the zip file. Please check the font icons by opening the alter-gasthof-icons > font > flaticon.html file. You will see that there are only 15 icons in the group as opposed to your screenshots with 24 icons.

    Please make sure that the new icon fonts are selected or are included in the collection before downloading the zip file from flaticon.

    Thank you for your patience.

    Cheers!
    Ismael

    in reply to: Sidebar & Footer Problems #1359141

    Hi,

    Thank you for the screenshots.

    We adjusted the code in the Quick CSS field a bit, the space where the sidebar should be will be taken up by the content container.

    @media only screen and (max-width: 989px) {
      /* Add your Mobile Styles here */
      #top .sidebar {
        display: none !important;
      }
    
      .responsive #top #wrap_all .container {
        width: 85%;
        max-width: 85%;
        margin: 0 auto;
        padding-left: 0;
        padding-right: 0;
        float: none;
      }
    
      #top .container .av-content-small.units {
        width: 100% !important;
        border-right: none;
      }
    
      .content .entry-content-wrapper {
        padding-right: 0;
      }
    }

    Best regards,
    Ismael

    in reply to: Timeline fonts from heading to Paragragh #1359140

    Hey J,

    Thank you for the inquiry.

    We can add this code in the Quick CSS field or in the child theme’s style.css file to adjust the style of the milestone title and date or step element.

    .avia-timeline-vertical li .av-milestone-title {
        font-family: arial;
    }
    
    .avia-timeline-vertical li .av-milestone-date {
        font-family: arial;
    }
    

    This will set the font-family to arial, adjust as you wish. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adjusting the css.

    Best regards,
    Ismael

    in reply to: Social "Share" buttons not appearing on mobile #1359139

    Hey paulozzello,

    Thank you for the inquiry.

    The social bookmarks or icons inside the header is hidden on mobile devices by default, but you can display them back using this css code.

    @media only screen and (max-width: 479px) {
      .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
        display: block;
        margin-top: 0;
        margin-left: 20px;
      }
    }
    

    This will push the mobile menu and search icon to the left closer to the site logo.

    Best regards,
    Ismael

    in reply to: formatting an iframe=true lightbox #1359138

    Hey paulozzello,

    Thank you for the inquiry.

    We could use this css code to adjust the width and height of the lightbox container.

    #top .mfp-wrap {
        height: 90% !important;
    }
    
    #top .mfp-image-holder .mfp-content {
        max-width: 90% !important;
    }

    Please note that the actual size of the lightbox container will still depend on the actual dimension and aspect ratio of the uploaded images.

    Best regards,
    Ismael

    in reply to: Google Analytics GA4 code vs. UA.xxx #1359137

    Hi,

    to activate the GA cookie only on page load

    This is not possible with the current privacy options, unfortunately. You may need to look for a different plugin or a custom script for this. And because a tracker script collects personal data, automatically activating it without user consent is not GDPR compliant, if I am not mistaken.

    This might offer more info about Google Analytics and GDPR.

    // https://www.cookiebot.com/en/google-analytics-gdpr/

    Under EU’s GDPR, Google Analytics cookies need end-user consent to be activated on your website.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    but this is a workaround, I think that searchform.php should be written in a way that it doesn’t throw a fatal error

    There is nothing wrong with the template file, it is written based on the default searcform.php file with a few minor additions such as the icon font. The issue occurs because the security plugin cannot detect the av_icon_char function, which is defined in the enfold/config-templatebuilder/avia-template-builder/php/class-font-manager.php file.

    Unfortunately, we are not sure if the plugin loads the whole theme first or check for dependencies before checking the template files. You may need to exclude the searchform.php file from the scan to avoid the error report.

    Best regards,
    Ismael

    Hey ScenesBySevy,

    Thank you for the inquiry.

    The buttons are not accessible because of the slider’s permanent caption. You may need to install this plugin in order to fix this issue.

    // https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Slider%20Video%20Controls%20Fix

    Please provide the FTP details in the private field so that we can activate the plugin and add the necessary adjustments to the slideshow template.

    Best regards,
    Ismael

Viewing 30 posts - 10,291 through 10,320 (of 67,443 total)