Hi,

Thank you for the info.

You can have to adjust the top padding of the main container to push the slider a bit. Please try this css code.

.html_header_top.html_header_topbar_active.html_header_sticky #top #main {
    padding-top: 145px;
}

Best regards,
Ismael

Hey BrendaSarg,

Thank you for the inquiry.

The hotspot tooltip is supposed to display on hover and automatically hide on mouse leave. Please make sure that the Advanced > Animation > Show Tooltips settings of the hotspot element is set to the first option. And please make sure to upgrade the theme to version 4.9.1.

Best regards,
Ismael

Hi,

Thank you for the update.

According to the error, the function beonepage_get_version is not defined. This is not a theme function, so it is probably generated by a plugin. Please try to deactivate the plugins temporarily.

Best regards,
Ismael

Hey Erin,

Thank you for the inquiry.

You can actually change the main font color in the Enfold > General Styling > Main Content panel. If you would like to edit a specific element, please go to the Enfold > Advanced Styling panel.

Best regards,
Ismael

Hi,

Thank you for the info.

We edited the layer containing the text and switched its type from html to text. We also edited the size and positioning a bit so that the layer automatically adjusts based on the length of the content. To show the exact changes, we duplicated the slider and created a temporary page for testing. Please check the links in the private field.

Best regards,
Ismael

Hi,

Thank you for the info.

We can reproduce the issue but we are not yet sure what is causing it. We have to switch your installation to debug mode and enable the error logs. Please check the following documentation and add the provided code in the wp-config.php file.

// https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

Best regards,
Ismael

Hey advteksol,

Thank you for the inquiry.

would like to know how to make it so I can use the ALE and keep the expected blog formatting,

Please note that when using the Advance Layout Builder (ALB) for posts or pages, all default elements including the featured image, post meta info, comments etc. will be not be included automatically in the template. Using the ALB is like starting from a blank canvas where you have to add all the elements manually. If you need the default post formatting, then you have to switch to the default or classic editor.

Best regards,
Ismael

Hey eduardodelat,

Thank you for the inquiry.

The theme automatically generates different thumbnails or sizes for each image, which is why there are multiple versions of the image in your server. These thumbnails are used on different areas or elements in the site instead of loading the original image, which could improve the loading speed.

We do not recommend removing or disabling those thumbnails but it is possible. Please check this thread for more info.

// https://kriesi.at/support/topic/media-upload-and-enfolds-thumbnail-sizes/#post-1271808

Best regards,
Ismael

Hey bearrockconcrete,

Thank you for the inquiry.

Looks like you have replaced the html with a span tag. To hide the span element on desktop view and only move the second phone number to the next line, use this css code.

@media only screen and (min-width: 768px) {
  /* Add your Desktop Styles here */
  .desktop-br {
    display: none;
  }
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

Best regards,
Ismael

Hi,

Thank you for the update.

Can we access the site or the WP dashboard? We would like to check the layer slider settings. Please post the login info in the private field.

Best regards,
Ismael

Hi,

No problem. Let us know if you have more questions regarding the theme. We will close this thread for now.

Have a nice day.

Best regards,
Ismael

Hi,

Sorry for the delay. We created a few private test posts and pages in your installation and the issue occurred on all of them. Unfortunately, we are not sure why the translated pages do not inherit the editor or builder status from the original page and why it still uses the default template. We will forward the issue to our channel. For the meantime, please try to update the translated page manually directly in the builder to fix the layout issue.

Best regards,
Ismael

Hey andrea,

Thank you for the inquiry.

You can define a minimum font size for the text layer in one of its style settings. Please edit the text layer, go to the Styles panel and look for the Min. Font Size and the Min. Mobile Font Size fields. You can also toggle the visibility of the layers on certain screen sizes.

Best regards,
Ismael

Hi,

Yes, you can override the shortcodes in the child theme. Please check this documentation for more info.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

You may need to adjust the path or URL of the scripts in the extra_assets function.

Best regards,
Ismael

Hey Kyle,

Thank you for the inquiry.

When I open a post or page that is using the default layout and turn on Advance Layout Builder

Are you trying to move the content from the default editor to the Advance Layout Builder? Please note that the content of the default editor cannot be edited using the Advance Layout Builder and vice versa. We tried to login to the site but for some reason it keeps insisting that our browser is not accepting cookies.

Best regards,
Ismael