Forum Replies Created

Viewing 30 posts - 9,691 through 9,720 (of 67,443 total)
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  • in reply to: White border in facebook likebox #1368818

    Hey Michael,

    Thank you for the inquiry.

    We cannot find the facebook likebox widget in the secondhand-sabrina site. Did you remove it? Would you mind providing a screenshot? You can use imgur, savvyify or dropbox. Thanks.

    Best regards,
    Ismael

    in reply to: YouTube Elements are showing on initial video load #1368817

    Hey Greg,

    Thank you for the inquiry.

    You can add the modestbranding parameter to the Youtube URL but this will only decrease the size of the logo. Unfortunately, it is not possible to completely remove the logo from a Youtube player. You may need to upload the video in your server and host it locally.

    // https://developers.google.com/youtube/player_parameters#modestbranding

    Best regards,
    Ismael

    in reply to: Enlarge Navigation arrows on Content Slider #1368815

    Hey woogie07,

    Thank you for the question.

    You can use this css code to adjust the size of the content slider arrows.

    #top .avia-smallarrow-slider.av-control-minimal .avia-slideshow-arrows a:before {
        line-height: 60px;
    }
    
    #top .avia-smallarrow-slider:not(.av-slideshow-ui) .avia-slideshow-arrows a, #top .avia-smallarrow-slider.av-slideshow-ui .avia-slideshow-arrows.av-visible-prev a.prev-slide, #top .avia-smallarrow-slider.av-slideshow-ui .avia-slideshow-arrows.av-visible-next a.next-slide {
        width: 60px;
        height: 60px;
    }
    
    #top .prev-slide {
        right: 60px;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    Hey marcyt3,

    Thank you for the inquiry.

    Looks like the css files are compressed. Did you install a css compression plugin? This is the style of the h2 element when we checked, applied in the Enfold > Advanced Styling panel.

    #top #wrap_all .all_colors h2 {
        color: #800009;
        font-size: 19px;
        font-weight: lighter;
        text-transform: none;
    }
    

    Please try to disable the css compression plugin temporarily and see if it helps.

    Best regards,
    Ismael

    in reply to: Google Fonts is not removable #1368813

    Hey agentur2c,

    Thank you for the inquiry.

    Did you activate Google Maps or the Google ReCAPTCHA option? Please note that these services use Google Fonts as part of their widgets or elements.

    Best regards,
    Ismael

    Hi Jason,

    Thank you for the update.

    You may need to add this filter in the functions.php file to adjust the style of the archive pages.

    add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); 
    function avia_change_category_blog_layout($layout, $context){
        if($context == 'archive') $layout = 'single-big';
        return $layout;
    }
    

    Let us know if this helps.

    Best regards,
    Ismael

    in reply to: Photos pixelated in the iPad pro #1368809

    Hey frankeee,

    Thank you for the inquiry.

    Did you set the Background Attachment property to Fixed? Please try to set it back to Scroll temporarily or add this css code.

    .avia_mobile .avia-full-stretch {
        background-attachment: scroll !important;
    }
    
    .avia-bg-style-fixed {
        background-attachment: scroll !important;
    }

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards. Let us know if this helps.

    Best regards,
    Ismael

    in reply to: Language switcher widget #1368808

    Hi,

    You can add a custom menu item in the Appearance > Menus panel, which links to the subdomains containing the translated version of the site. In the navigation label field, you can also use img tags to add a flag or any image.

    Best regards,
    Ismael

    in reply to: Footer buttons too big no matter what #1368807

    Hi,

    Thank you for the inquiry.

    The first two images are 500px in width and the other ones are only 60px. Have you tried uploading larger images?

    If you want to adjust the size of the last two images with css, try this css code.

    .slide-entry.av-l92qx96a-e21ee406ab1f2dd06e3b163c0cc4572c, .slide-entry.av-l92qx37q-da3c9e94abdb538001ca2c87d54ce9d3, .slide-entry.av-l92qx96a-e21ee406ab1f2dd06e3b163c0cc4572c span, .slide-entry.av-l92qx37q-da3c9e94abdb538001ca2c87d54ce9d3 span {
        width: 30px;
    }
    

    Best regards,
    Ismael

    in reply to: Php 8 is not compatible with the enfold event module #1368806

    Hey David Singh,

    Thank you for the inquiry.

    Did you add anything in the functions.php file? Please provide the WP and FTP details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: Block validation failed #1368721

    Hi,

    You can use the email wordpress@kriesi.at but make sure to generate a password for the account. You can also do the following steps.

  • Install and activate ” Temporary Login Without Password “.
  • Go to ” Users > Temporary Logins ” on the left-side menu.
  • Click ” Create New “.
  • Add the email address for the account ( you can use wordpress@kriesi.at ), as well as the ” Role ” making that the highest possible and the expiry about four days
    ( to be sure that we have enough time to debug ).
  • Click ” Submit “.
  • You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
  • When the issue is fixed, just remove the plugin.

    Best regards,
    Ismael

in reply to: Heading issue #1368713

Hi,

Thank you for the info.

We checked the events page but we are not yet sure what is causing the issue. We tried adding a class name to the h2 element but it still get converted to h1 after updating the page. Is there a staging or development version of the site? Have you tried deactivating the SEO plugins?

Best regards,
Ismael

in reply to: Advancerd Layout Builder Doesn't Save #1368710

Hi,

Thank you for the update.

We can now access the site but whenever we edit and update a page, we get this error which looks like an issue with the file permission.

Forbidden
You don’t have permission to access this resource.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Request URL: https://site.com/wp-admin/post.php?post=2009&action=edit&meta-box-loader=1&meta-box-loader-nonce=dbaa8b01c6&_locale=user
Request Method: POST
Status Code: 403
Remote Address: ipv4
Referrer Policy: no-referrer-when-downgrade

Please ask your hosting provide to inspect the files and grant the correct file permissions.

Best regards,
Ismael

in reply to: Enfold Mobile Menu Polylang and double entries #1368708

Hi,

The mobile menu closes because the Projekte menu item contains an anchor. Is it possible to remove the anchor from the menu item or create a separate menu item for it?

Thank you for your patience.

Best regards,
Ismael

in reply to: Language switcher widget #1368703

Hi,

Thank you for the update.

How will you translate the pages or display the other language? Are you planning on translating every page and post manually? This is possible but this will definitely take more time compare to installing a plugin and may require the help of a third party developer, and you will also have to take care of the permalinks manually. Unfortunately, this is beyond the scope of support. We recommend installing one of the plugins that we mentioned above.

Best regards,
Ismael

Hi,

Glad to know that you have found a plugin that works for you. There are no plans on upgrading the existing widgets for now as they work just fine for a lot of existing users. And as you already know, you can always look for a plugin if the default widgets do not meet your current requirements.

Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

in reply to: list color #1368698

Hi,

Thank you for the inquiry.

You can use this css code to adjust the color of the bullet icon in the list

ul {
  list-style: none;
  /* Remove default bullets */
}

ul li::before {
  content: "\2022";
  /* Add content: \2022 is the CSS Code/unicode for a bullet */
  color: red;
  /* Change the color */
  font-weight: bold;
  /* If you want it to be bold */
  display: inline-block;
  /* Needed to add space between the bullet and the text */
  width: 1em;
  /* Also needed for space (tweak if needed) */
  margin-left: -1em;
  /* Also needed for space (tweak if needed) */
}

Based on: https://www.w3schools.com/HOWTO/howto_css_bullet_color.asp

You may need to add a custom css class name to the list and replace the default selectors above.

Best regards,
Ismael

in reply to: Font issue #1368697

Hi,

Glad to know that the css helped. You can further adjust the style of elements including the headings in the Enfold > Advanced Styling panel. Try to select 400 as the font weight.

Best regards,
Ismael

Hey Jason,

Thank you for the inquiry.

You have to apply a featured image for each post. The image that you added in the Advance Layout Builder (ALB) will NOT be automatically set as featured image. Please check the documentation below for more info.

// https://developer.wordpress.org/themes/functionality/featured-images-post-thumbnails/#setting-a-featured-image

Best regards,
Ismael

in reply to: toggle #1368694

Hey Tina,

Thank you for the inquiry.

Looks like there is an issue with the shortcodes.js file.

shortcodes.js?ver=5.1.2:1136 Uncaught ReferenceError: avia_is_mobile is not defined
    at shortcodes.js?ver=5.1.2:1136:28

Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache.

Best regards,
Ismael

in reply to: WordPress Backend – poor performance due to LayerSlider #1368693

Hi,

Thanks for following up.

The remote data requests just update the layer slider options such as templates, skins and update google fonts list. It should pose no problem once the data has been fetched and the entry in the database has been updated. We will take a look at the error.

UPDATE: FYI, we modified the enfold/config-layerslider/LayerSlider/assets/init.php line 49 and the enfold/config-layerslider/LayerSlider/assets/wp/compatibility.php file around line 223.

Best regards,
Ismael

in reply to: google fonts still loading #1368689

Hey dondela,

Edit: I found the problem: It was Googles recaptcha Service, which i had to disable at google first.

Good to know that you have figured out the issue. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

in reply to: Footer buttons too big no matter what #1368686

Hey HulaSlim,

Thank you for the inquiry.

Would you mind providing a screenshot of the button issue? We can’t find the green and dark blue buttons in the footer. You can use imgur, savvyify or dropbox for the screenshot. Thanks.

Best regards,
Ismael

in reply to: Tab Section With Images #1368544

Hi,

Thank you for the update.

We didn’t find any Tab Section element in the page, only a single Tab. Please note that these are two different elements and you can only use images in a Tab Section element.

Best regards,
Ismael

Hi,

Sorry about that. We actually thought that the file was missing because it is not showing in the Appearance > Editor panel. The file actually exists when we accessed the server via FTP. Unfortunately, we are not yet sure why the events countdown is not displaying, so we pushed the thread to our channel. Please wait for the rest of moderators’ response.

Best regards,
Ismael

in reply to: Page locked, can't get in anymore #1368542

Hi,

Glad to know that this is now working. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

in reply to: Masonry Element – Poor quality of images #1368541

Hi,

Thank you for the inquiry.

1.) The maximum size of the masonry thumbnail is 705px so uploading images with that exact same size should be fine, uploading a larger image is recommended.

2.) Please try to add this code in the functions.php to display the post summary and read more link in the category pages.

function change_blog_archive_style() {	
	global $avia_config;
	if(!is_single()){ $avia_config['blog_content'] = "excerpt_read_more"; }
}
add_action('get_header', 'change_blog_archive_style');

Best regards,
Ismael

in reply to: Image Hotspot and Tab Section #1368536

Hey domchocolate,

Thank you for the inquiry.

Adding the following script in the functions.php file might help. The script should hide the tooltip when switching tabs.


// custom script: hide tooltip on tab click
function ava_custom_script_hide_tooltip()
{
    ?>
    <script type="text/javascript">
        (function($) {
            $(document).ready(function() {
                $('.av-tab-section-tab-title-container').on('click', function(event) {
                    $('.avia-tooltip').animate({
                        opacity: 0,
                        display: 'none'
                    }, 300);
                });
            });
        })(jQuery);
    </script>
    <?php
}
add_action( 'wp_footer', 'ava_custom_script_hide_tooltip', 9999 );

Best regards,
Ismael

in reply to: Heading issue #1368535

Hey Asterios,

Thank you for the inquiry.

We may need to access the site in order to inspect the issue. Please provide the login details in the private field, and make sure that the Appearance > Editor panel is accessible.

Best regards,
Ismael

in reply to: Font issue #1368534

Hey philippott,

Thank you for the inquiry.

The font weight is set to 700 instead of the normal font weight 400. You may need to add this css code to revert the weight back to normal.

body, a, span, p {
    font-weight: 400;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings.

Best regards,
Ismael

Viewing 30 posts - 9,691 through 9,720 (of 67,443 total)