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Viewing 30 posts - 931 through 960 (of 67,197 total)
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  • in reply to: Site is loading but page design is not #1488010

    Hey Jane,

    Thank you for the inquiry.

    The site seems to be loading correctly on our end. Have you tried clearing your browser cache or use a different browser? Please check the screenshot below.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Horizontal scroll container #1488009

    Hey Antonio,

    Thank you for the inquiry.

    Try adding this css code to make the map hotspot container scrollable.

    #mapcontainer, #mapcontainer #hotspot-650 {
        min-width: 1200px;
        overflow: scroll;
    }
    
    #mapcontainer .avia_codeblock, #mapcontainer .avia_codeblock_section {
        width: 1200px;
    }

    Best regards,
    Ismael

    in reply to: Menu changes color #1488008

    Hey Antonio,

    Thank you for the inquiry.

    Adding this css code should adjust the color of the hamburger menu on 404 pages and push the main container below the header.

    .html_mobile_menu_tablet .error404 .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .error404 .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .error404 .header_color div .av-hamburger-inner::after {
        background-color: #605a57;
    }
    
    .responsive.html_mobile_menu_tablet.html_header_top #top.error404 #main {
        padding-top: 88px !important;
    }

    Best regards,
    Ismael

    in reply to: Mega Mnue shows different collum-sizes #1488007

    Hey Michael F,

    Thank you for the inquiry.

    Try to add this code in the Quick CSS field to adjust the width of the mega menu columns.

    #top #header .avia_mega_div > .sub-menu {
        display: flex;
        flex-wrap: wrap;
    }
    
    #top #header .avia_mega_div > .sub-menu > li {
        display: block;
        width: 25% !important;
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Different style in different language #1488006

    Hi,

    where is this CSS code?

    We can’t really tell because the stylesheets on the FR site are compressed. Please try to deactivate the file compression settings temporarily and let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Custom Post Type Editor Features needed for Layout #1488005

    Hi,

    Thank you for the update.

    Try to add this filter to the functions.php file — making sure to adjust the post type name.

    add_filter('avf_metabox_layout_post_types', 'avf_metabox_layout_post_types_mod', 10, 1);
    function avf_metabox_layout_post_types_mod( array $supported_post_types ) {
         $supported_post_types[] = 'your-cpt';
         return $supported_post_types;
    }

    Let us know the result.

    Best regards,
    Ismael

    Hi,

    Thank you for the confirmation! We’ll try to include this in the next patch. Have a nice day.

    Best regards,
    Ismael

    Hey amollde,

    Thank you for the inquiry.

    You can enable Enfold > Privacy & Cookies > Cookie Handling > Enable Cookie Consent Messages, then set the Default Cookie Behavior to the third or fourth option for stricter privacy rules. This will disable the services (google font, youtube etc) on page load and allow users to toggle them in the privacy modal or on the privacy page where the toggles are available.

    Best regards,
    Ismael

    in reply to: I don’t know how to make a design #1487958

    Hi,

    You’re quite welcome! Please feel free to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Bottom change information in same page #1487957

    Hey Antonio,

    Thank you for the inquiry.

    Try to add a 1/3 column element alongside a 2/3 column element. In the 1/3 column, insert three Button elements. Set each Button Link manually, and enter #1, #2, and #3 in the link fields respectively. In the 2/3 column, add an Easy Slider with three images and make sure the dots navigation is enabled. After that, add the following script in the functions.php file to trigger the dots navigation when a Button element is clicked.

    add_action( 'wp_footer', 'av_custom_script', 100 );
    function av_custom_script() {
        ?>
        <script>
        // trigger slider dots
        jQuery(document).ready(function($) {
            $('.avia-button').on('click', function(e) {
                var targetHref = $(this).attr('href');
                if (targetHref && targetHref.startsWith('#')) {
                    var slideDot = $('.goto-slide[href="' + targetHref + '"]');
                    if (slideDot.length) {
                        e.preventDefault();
                        slideDot.trigger('click');
                    }
                }
            });
        });
        </script>
        <?php
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: WPML translated strings not showing in AVIA editor #1487954

    Hi,

    Thank you for the update.

    Did you duplicate the page? Please make sure not to duplicate the page and avoid editing it directly using the Advanced Layout Builder. Translate it using the WPML Translation Editor directly, as described in the documentation.

    We created a new page and translated it into other languages using the String Translation editor (see private field).

    Best regards,
    Ismael

    in reply to: Different style in different language #1487952

    Hi,

    Thank you for the inquiry.

    Did you add this css code? It seems to be the reason why the font size of the post title is much larger on the other site.

    .html_modern-blog #top .post-entry .post-title, .html_modern-blog .avia-content-slider .slide-entry-title {
        font-size: 2em;
        text-align: left;
        letter-spacing: 1px;
    }

    Also, make sure that the Enfold > Blog Layout > Blog Styling and Blog Layout settings are the same on both installations.

    Best regards,
    Ismael

    in reply to: Custom Post Type Editor Features needed for Layout #1487950

    Hey ronduring,

    Thank you for the inquiry.

    You may need to add your custom post type (CPT) to the list of post types supported by the Advanced Layout Builder. Please refer to this documentation for more info: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

    Best regards,
    Ismael

    in reply to: Portofilio items order #1487949

    Hi,

    Great! Glad to know that the issue has been resolved. Please don’t hesitate to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Mobile view top area formatting #1487948

    Hey bemodesign,

    Thank you for the inquiry.

    Try adding this css code to apply top padding to the main container on pages without a transparent header.

    @media only screen and (max-width: 1024px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #main {
        padding-top: 80px !important;
      }
    
      .responsive #top .av_header_transparency+#main {
        padding-top: 0 !important;
      }
    }

    Best regards,
    Ismael

    in reply to: WPML translated strings not showing in AVIA editor #1487874

    Hi,

    Apologies for the late response. Did you install the String Translation extension? You will need this WPML extension to properly translate pages created with the Advanced Layout Builder. Please check the following documentation for more information on how to translate using WPML.

    https://wpml.org/tutorials/2016/02/enfold-theme-and-wpml/
    https://kriesi.at/documentation/enfold/translation

    Let know if you need more info.

    Best regards,
    Ismael

    in reply to: Purchased Theme with Support but Cannot Post #1487873

    Hey!

    Thanks for reaching out.

    Please use your purchase code to register an account on the forum: https://kriesi.at/support/register/

    Once registered, you can submit inquiries using the form on this page: https://kriesi.at/support/forum/enfold/#new-post

    Let us know if you need any more info.

    Cheers!
    Ismael

    Hi,

    The shortcode wand is available in the default WYSIWYG editor, but not all shortcodes are applicable in every context — as in the case of the custom layout shortcode with the product description tab.

    Could you please provide a screenshot of the live preview along with a link to a test page so we can take a closer look? We might also need login access to the site to properly check.

    Best regards,
    Ismael

    Hi,

    This is what we see when we initially load the dev page — no cookie consent container:

    View post on imgur.com

    We recommend completely disabling the current privacy cookie feature and use one of the following plugin instead:

    https://wordpress.org/plugins/complianz-gdpr/
    https://wordpress.org/plugins/gdpr-cookie-consent/
    https://wordpress.org/plugins/cookie-notice/

    For more information about the issue, please contact the WP Rocket team.

    Best regards,
    Ismael

    Hi,

    Looks like you’re trying to use a custom layout shortcode. Unfortunately, the custom layout shortcode cannot be used in the product description tab. It only works on actual pages and posts.

    Best regards,
    Ismael

    in reply to: Wishlist icon not working #1487866

    Hey whdsolutions,

    Thank you for the inquiry.

    Did you remove the SVG icon? We couldn’t find it when we checked the product page.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: I don’t know how to make a design #1487865

    Hi,

    Thank you for the info.

    We edited the first and second columns, applied a minimum height (300px), and added the custom css class name “av-column-with-content-overlay”. To apply a background to the content, we added the following css code:

    .av-column-with-content-overlay .av_textblock_section {
        background: rgba(244, 242, 233, 0.95);
        padding: 20px;
        margin: 50px;
    }

    You can apply the same configuration to the other columns to get this layout:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Bug – blog page / category #1487864

    Hi,

    We tried logging in to the site again, but the credentials were incorrect. Could you please provide a link to a course page where the issue occurs?

    View post on imgur.com

    The following demos are displaying correctly:

    https://kriesi.at/themes/enfold-shop/blog/
    https://kriesi.at/themes/enfold-shop/category/news/
    https://kriesi.at/themes/enfold-shop/category/personal/
    https://kriesi.at/themes/enfold-shop/2014/08/

    Best regards,
    Ismael

    in reply to: Portofilio items order #1487830

    Hi,

    Thank you for the screenshot.

    Have you tried adjusting the published date of the portfolio items? If that doesn’t work, try adding this script to the functions.php file:

    add_action( 'wp_footer', function() {
        ?>
        <script type="text/javascript">
        jQuery(document).ready(function($) {
            var post253 = $('.post-entry-253');
            var post3164 = $('.post-entry-3164');
            
            if (post253.length && post3164.length) {
                post3164.insertAfter(post253);
            }
        });
        </script>
        <?php
    });

    Best regards,
    Ismael

    in reply to: I don’t know how to make a design #1487829

    Hi,

    Sorry for the delay. The page does not exist when we checked. Do we need to log in to the site? Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Portofilio items order #1487827

    Hey lara666,

    Thank you for the inquiry.

    The sorting of the portfolio items on both pages seems to be the same. Could you provide a screenshot of the sorting issue? If you need to adjust it, you can do so in Portfolio Grid > Content > Sorting as shown in the screenshot below.

    View post on imgur.com

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Bug – blog page / category #1487826

    Hi,

    We tried logging in to the site, but either the username or password is incorrect. Unfortunately, we can’t provide assistance for an unlicensed installation. Please reach out to the plugin developers first before considering purchasing the theme.

    Best regards,
    Ismael

    in reply to: CLS issue color section #1487824

    Hi,

    Yes, both the background image and the overlay image contribute to the LCP. While the report flags the background image as the main culprit, any unoptimized images or content on the page can affect loading speed and directly impact the LCP.

    Currently, home_backround-keil-mobile.svg is still quite large for mobile view at 96 KB. We recommend either removing it completely from the #av_section_7 section or removing the duplicates of this section completely, keeping only one version for both mobile and desktop views.

    Please note that images in these sections still affect the page’s performance, even if they are hidden on mobile view. The minified resources generated by the plugin WPFC also affect the page rendering. Try temporarily disabling the plugin and make sure the Enfold > Performance > File Compression settings are disabled as well.

    Let us know if this makes any difference.

    Best regards,
    Ismael

    in reply to: Columns Not Stacking on iPad in Color Section #1487823

    Hi,

    Sorry for the delay. We found an incorrect css rule in the Quick CSS field and fixed it — missing curly brace. The css modifications below that point should now work correctly. Please make sure to purge the cache before testing the page.

    Best regards,
    Ismael

    Hey sarahd167,

    Thank you for the inquiry.

    Have you tried switching to the Code editor mode before pasting the shortcode? Please check the screenshot below:

    View post on imgur.com

    Best regards,
    Ismael

Viewing 30 posts - 931 through 960 (of 67,197 total)