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Hi,
Thank you for the update.
The Toggle Sorting Tags field is located at the bottom of the Toggle Content editor, just scroll down a bit and you should see the input field. We’ve added dummy tags to the items so that you can see it in action.
Best regards,
IsmaelHey sdim,
Thank you for the inquiry.
You cannot modify the password-protected form using the layout editor or builder, but there is an available filter called “the_password_form” that you can use in the functions.php file to adjust the form.
Example:
function avf_custom_password_form() { global $post; $label = 'pwbox-' . ( empty( $post->ID ) ? rand() : $post->ID ); $output = ' <div class="boldgrid-section"> <div class="container"> <form action="' . esc_url( site_url( 'wp-login.php?action=postpass', 'login_post' ) ) . '" class="form-inline post-password-form" method="post"> <p>' . __( 'This content is password protected. This is a custom message. To view it please enter your password below:' ) . '</p> <label for="' . $label . '">' . __( 'Password:' ) . ' <input name="post_password" id="' . $label . '" type="password" size="20" class="form-control" /></label><button type="submit" name="Submit" class="button-primary">' . esc_attr_x( 'Enter', 'post password form' ) . '</button> </form> </div> </div>'; return $output; } add_filter('the_password_form', 'avf_custom_password_form', 99);You may need to add conditions so that above modification will be only applied to portfolio pages.
Best regards,
IsmaelHi,
Thank you for the update.
On which IOs device are you testing this with? You may need to adjust the css media query above to make it work for that specific device. For iPhone 12 or 13 for example, you can use this css media query.
/* 2340x1080 pixels at 476ppi */ @media only screen and (device-width: 375px) and (device-height: 812px) and (-webkit-device-pixel-ratio: 3) { pointer-events: none; }Best regards,
IsmaelHey domchocolate,
Thank you for the inquiry.
Would it help if we remove the id attribute from the milestone dates and apply it to the milestones’ parent containers? If yes, then you can add this script in the functions.php file.
// apply IDs to the milestone container function ava_custom_script_milestone_id() { ?> <script type="text/javascript"> (function($) { $(document).ready(function() { $(".av-milestone").each(function() { var date = $(this).find(".av-milestone-date"); var date_id = date.attr("id"); date.removeAttr("id"); $(this).attr("id", date_id); }); }); })(jQuery); </script> <?php } add_action( 'wp_footer', 'ava_custom_script_milestone_id', 9999 );Best regards,
IsmaelHi,
Thank you for the inquiry.
We’ve logged in to the site and found out that it still contains a very old version (4.5) of the theme, which is probably why the editor is not loading properly. You have to download the latest version (5.3.2.1) from your Themeforest account and do the update manually via FTP. Automatic update in the theme options will no longer work in this version.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache.
Best regards,
IsmaelHey Peter Hallock,
Thank you for the inquiry.
We have generated a new password for your account and sent it to your email. Let us know if you received it.
Best regards,
IsmaelJanuary 4, 2023 at 7:51 am in reply to: Theme registration, Envato, Personal token don't work #1377549Hi,
Sorry for the troubles. We’ve tried using our own personal token in your site and it validated correctly, which means that there is something wrong or missing in the token that you’re using. You can check the screenshot below.
Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvz1czoGKFE7wo6MrR?e=hizgSn
Would you mind generating the token again one last time and provide a screenshot of the permissions so that we can double-check it?
Best regards,
IsmaelHi,
Thank you for the update.
Looks like the color section is only visible when you’re logged in. Have you tried disabling the plugins temporarily including the WP Fastest Cache plugin?
To troubleshoot this issue further, I recommend the following steps:
1.) Make sure that you’re using the latest version of the theme, 5.3.1.1.
2.) Check the site’s error logs for any messages that might indicate what could be causing the issue.
3.) Deactivate all of your plugins and then reactivate them one by one, testing your site after each activation to see if the problem resurfaces. This will help you identify any plugin conflicts that might be causing the issue.
We hope these suggestions help.
Best regards,
IsmaelHey claugutierrezt,
Thank you for the inquiry.
Looks the icon is pushed outside the box area. Adding this css code should fix the issue or adjust the position of the accessibility icon.
#pojo-a11y-toolbar .pojo-a11y-toolbar-toggle svg { max-width: inherit; color: white; fill: white; width: 13px; height: 13px; position: absolute; top: 4px; left: 4px; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache after adding the css code.
Best regards,
IsmaelHi,
Thank you for the screenshot.
Have you tried adding the text in one the sliders’ caption field? Try to edit one of the slider items, then look for the Caption toggle in the Content tab.
Best regards,
IsmaelHey herroncm,
Thank you for the inquiry.
Did you add the opening and closing tags of the shortcode in a separate code or text block? Please note that this will not work because WordPress will not be able to recognize the shortcode. The plugin shortcode along with the restricted content should be added together in a single input field.
Best regards,
IsmaelHey!
This thread might be related to this issue: https://kriesi.at/support/topic/critical-error-with-avia-framework/
Cheers!
IsmaelHi,
Glad to know that the update fixed the issue. Please do not hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update. Please let us know if you have more questions about the theme.
Happy new year!
Best regards,
IsmaelJanuary 3, 2023 at 4:26 am in reply to: Enfold and Woocommerce Product Addons – Format Problem #1377421Hi,
Thank you for the update.
Please try to use this css code instead.
.wc-pao-addon .wc-pao-addon-wrap .wc-pao-addon-radio { width: auto; float: left; margin-right: 10px; margin-top: 4px; } .wc-pao-addon .wc-pao-addon-wrap .wc-pao-addon-checkbox { float: left; margin-top: 4px; margin-right: 10px; }After adding the css code, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache.
Best regards,
IsmaelHi,
We just noticed that the site contains a very old version of the theme 4.9.2.3, which is probably why the errors occur. You have to download the latest version (5.3.2.1) of the theme from your Envato account and do the update manually via FTP.
Best regards,
IsmaelJanuary 3, 2023 at 4:13 am in reply to: Image Links not working for Images with "Fade to Another Image" under Animation #1377419Hey Eleina,
Thank you for the inquiry.
Updating to version 5.3.1.1 should fix the issue. Please download the latest version from your Envato account or do an automatic update from the theme options. After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache.
Let us know if this helps.
Best regards,
IsmaelHey Eleven11Creations,
Thank you for the inquiry.
There are a few things you could try to troubleshoot this issue:
1.) Make sure that you have the latest version of the Enfold theme installed.
2.) Check your server logs for any errors that might be related to the demo import process. This can help you identify any issues that might be preventing the demo from being imported.
3.) Make sure that your server has the necessary resources (e.g. memory, disk space) to import the demo. The required resources will depend on the size of the demo you are trying to import.
4.) Try importing the demo using a different web browser.
5.) If you are using a caching plugin, try disabling it temporarily to see if that helps.
We hope this helps! Let us know if you have any other questions. If the issue persists, please provide the login details in the private field so that we can check it further.
Best regards,
IsmaelJanuary 3, 2023 at 3:52 am in reply to: Theme registration, Envato, Personal token don't work #1377416Hi,
Thank you for the update.
By “private token”, we meant the Envato personal token as described in the documentation. According to the errors in the theme options, the token that you’ve entered is incorrect. Please try to generate a token again from your Envato account, making sure that the required permissions are set.
Best regards,
IsmaelHey tonias2,
Thank you for the inquiry.
Have you tried to temporarily disable the Enfold > Performance > File Compression settings?
And aside from disabling the file compression, you can also try the following steps:1.) Clear your browser’s cache and cookies and try loading the editor again.
2.) Deactivate all plugins and then reactivate them one by one to see if any of them are causing a conflict with the Enfold editor.
3.) Make sure that your WordPress and server environments meet the minimum requirements for running the theme.
We hope this helps! Let us know if you have any other questions.
Best regards,
IsmaelHey Andrew,
Thank you for the inquiry.
The sorting option requires custom tags, which can be added in the Content > Toggle Sorting Tags field of the accordion items. The sorting doesn’t display because the items don’t have any tags.
Best regards,
IsmaelHey tammiviestinta,
Thank you for the inquiry.
The site looks broken when we checked it. Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox. Thanks.
Best regards,
IsmaelJanuary 2, 2023 at 10:43 am in reply to: Transparent black background behind a title at ENFOLD Agency #1377367Hey amitshemesh96,
Thank you for the inquiry.
You can apply the background directly in the Column element. Edit the element, then adjust the Custom Background Color settings in the Styling panel.
Best regards,
IsmaelHey rixi,
Thank you for the inquiry.
You can enlarge the mobile/burger menu by adjusting the Menu Icon Style settings from the Enfold > Main Menu > Burger/Mobile Menu panel. Reset it from “Small” to “Default”.
Best regards,
IsmaelHi,
Yes, you can add the following filter in the functions.php file to adjust the link of the logo.
function av_change_logo_link($link){ $link = "https://site.com/page"; // change this URL return $link; } add_filter('avf_logo_link','av_change_logo_link');Best regards,
IsmaelHey Riri,
Thank you for the inquiry.
Yes, you can use custom fonts by using plugins such as Use Any Font. The plugin allows you to add custom fonts to your website without requiring any coding knowledge.
Best regards,
IsmaelDecember 23, 2022 at 3:14 am in reply to: Google indexes description and title attribute menu all attached #1377186Hey GoodPixel Web Agency,
Thank you for the inquiry.
Would you mind elaborating a bit? Did you check the title element of that particular page? Please provide the site URL so that we can check the issue properly. If you are using an SEO plugin such as Yoast, you might want to check the title settings as shown in the article below.
// https://yoast.com/page-titles-seo/#what-does-the-empty-title-check-in-yoast-seo-do
Best regards,
IsmaelHi,
Thank you for the update.
The background image is applied directly to the column element. You should be able to remove it by editing the background settings in the Styling tab.
Best regards,
IsmaelHey Marcos Q.,
Thank you for the inquiry.
Yes, it is possible to set the default state of the privacy buttons. Please go to the Enfold > Privacy & Cookies panel, open the Cookie Handling tab, then set the Default Cookie Behavior to the third or fourth option. This should disable all privacy toggles by default.
You can also use the following shortcode to render a button that should allow users to save the privacy settings directly from the cookie page.
[av_privacy_allow_cookies] - allows a user to refuse cookies and hides message bar (needs 2 cookies for that, others are removed) [av_privacy_accept_essential_cookies] - allows a user to opt out from essential theme and all other cookies (except 2 from av_privacy_allow_cookies)We hope this helps! Let us know if you have any other questions or if you need further assistance.
Best regards,
IsmaelDecember 23, 2022 at 2:29 am in reply to: Pagespeed mobile – elements contain focusable descendents #1377180Hi,
Thank you for the update.
Have you tried disabling the plugins temporarily? It is possible that one of the plugin is adding the attribute to the gallery links. We’ve searched the theme directory but we didn’t find any scripts that add this attribute dynamically.
Best regards,
Ismael -
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