Forum Replies Created

Viewing 30 posts - 9,151 through 9,180 (of 67,443 total)
  • Author
    Posts
  • in reply to: Problem to change title h1 to P in slider #1378082

    Hey joshuabcohen,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue, or post the login details in the private field so that we can check the element? You can use imgur, savvyify or dropbox. Thanks.

    Best regards,
    Ismael

    in reply to: How to get background from homepage behind menu? #1378081

    Hey larsekal,

    Thank you for the inquiry.

    You can place a Slider or a Color Section element with background image at the very top of the page, then enable the transparent and glossy header.

    Best regards,
    Ismael

    in reply to: After Update PHP 7.4 to 8.1 #1378080

    Hey schweg33,

    Thank you for the inquiry.

    We are not sure what is causing this issue but updating the theme from 5.1.2 to version 5.3.1.1 and adding this filter in the functions.php file should help.

    function ava_custom_theme_setup() {
            add_theme_support('avia_no_session_support');
    }
    add_action( 'after_setup_theme', 'ava_custom_theme_setup' );
    

    Best regards,
    Ismael

    in reply to: inquiry mail can not be received. #1378079

    Hi,

    Thank you for the update.

    You don’t need to install a plugin to use the default contact form element in the theme. Do you receive the emails when you use the forms from the WPForms plugin? You can also try the Contact Form 7 plugin. If the issue persists when using these plugins, try to install an SMTP plugin or use a different email address from your own domain.

    Best regards,
    Ismael

    Hey econstruct,

    Thank you for the inquiry.

    This is the default behavior of the Masonry element when there are no posts to display in the selected category. Your options are to remove the element or create a dummy post in the selected category.

    Best regards,
    Ismael

    in reply to: Enfold not updating despite plugin #1378076

    Hey Larrian28,

    Thank you for the inquiry.

    Looks like the theme has been updated to version 5.3.1.1 when we checked the theme options, and the personal token seems to be validating correctly. Let us know if you need further assistance.

    Best regards,
    Ismael

    in reply to: Increase size of text panel in Post window #1378074

    Hi,

    Thank you for the info.

    We modified the code a bit and added it in the child theme’s functions.php file.

    add_action('admin_head', 'ava_custom_editor_height');
    function ava_custom_editor_height() {
      echo '<style>
        .avia-modal-edit-alb-element .mce-edit-area.mce-container.mce-panel {
            height: 70vh;
        }
    
        div .avia-element-tiny_mce iframe {
            height: 1000px !important;
        }
      </style>';
    }
    

    Best regards,
    Ismael

    in reply to: Password protected portfolio item design #1377803

    Hi,

    You can try this hook in the functions.php file to render a color section in the portfolio page with the featured image as background. Please note that this modification will only work for portfolio items without sidebars.

    add_action("ava_after_main_title", function() {
        $post_id = get_the_ID();
    
        if(get_post_type( $post_id ) == "portfolio")
        {
            $thumbnail = get_the_post_thumbnail_url ( $post_id );
    
            echo do_shortcode("[av_section min_height='50' min_height_pc='25' min_height_px='500px' shadow='no-border-styling' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' padding='default' custom_margin='0px' custom_margin_sync='true' av-desktop-custom_margin='' av-desktop-custom_margin_sync='true' av-medium-custom_margin='' av-medium-custom_margin_sync='true' av-small-custom_margin='' av-small-custom_margin_sync='true' av-mini-custom_margin='' av-mini-custom_margin_sync='true' svg_div_top='' svg_div_top_color='#333333' svg_div_top_width='100' svg_div_top_height='50' svg_div_top_max_height='none' svg_div_top_opacity='' svg_div_bottom='' svg_div_bottom_color='#333333' svg_div_bottom_width='100' svg_div_bottom_height='50' svg_div_bottom_max_height='none' svg_div_bottom_opacity='' color='main_color' background='bg_color' custom_bg='' background_gradient_direction='vertical' background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' src='" . $thumbnail . "' attachment='31' attachment_size='full' attach='scroll' position='center center' repeat='stretch' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' custom_arrow_bg='' css_position_z_index='' av-desktop-css_position_z_index='' av-medium-css_position_z_index='' av-small-css_position_z_index='' av-mini-css_position_z_index='' id='' custom_class='' template_class='' aria_label='' av_element_hidden_in_editor='0' av_uid='av-lck8sod6' sc_version='1.0'][/av_section]");
        }
    }, 10, 1);
    

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    The Heading Style has to be set to something else in order to access the Font Size settings in the Styling panel. The size of the heading in the “educazione” page is different because the Font Size was set to 70px. We set it back to the default font size.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    You can use this css code to adjust the width of the gallery columns on mobile view.

    /*
    Mobile Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the Mobile and Tablet Portrait view */
    
    @media only screen and (max-width: 767px) {
    	/* Add your Mobile Styles here */
    	.galerie figure {
    		float: left;
    		max-width: 100%;
    		margin-right: 0;
    		width: 100%;
    	}
    
    	.galerie figure img {
    		width: 100%;
    	}
    }
    
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    Hi,

    The suggested css code above should have worked. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order for the changes to take effect. Make sure to purge the cache afterwards. However, as @Guenni007 pointed out above, the default style of the select element is based on the current operating system and you are probably better off if you don’t modify the default appearance of the element.

    Best regards,
    Ismael

    in reply to: GDPR / Google Fonts / Google API's deactivate #1377793

    Hey michaellausser,

    Thank you for the inquiry.

    Are you using the Layer Slider and Google Map/reCAPTCHA plugin? Please note that Google Map/ReCAPTCHA uses Google Fonts by default. You may need to disable the Google Fonts from the layer slider settings. You should also check the Enfold > Advanced Styling panel and look for any elements that are using Google Fonts. You can also try the script provided in the following thread.

    // https://kriesi.at/support/topic/important-change-request-for-avia_google_maps_api-js/#post-1346076

    Best regards,
    Ismael

    in reply to: Contact forms and accessibility #1377792

    Hey domchocolate,

    Thank you for the inquiry.

    The hidden input field is used to filter bots or scripts, which automatically fill any input fields they encounter. The form will not be sent if this input field contains any value. The input field doesn’t need a label because users don’t have to interact with it and was only added as a security feature.

    Best regards,
    Ismael

    in reply to: Footer widgets get "ignored" #1377790

    Hi,

    Glad to know that we could help. Please do not hesitate to open another thread if you encounter more issues with the theme, or if you have any questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Image Overlay #1377789

    Hey nV15OoBtg21iTn5z,

    Thank you for the update.

    The overlay is set to have a maximum height of 60% relative to the parent container. To override this, please replace the previous modification with the following css code.

    .avia_transform a .image-overlay {
        width: 100% !important;
        height: 100% !important;
        top: 0 !important;
        left: 0 !important;
        max-height: 100% !important;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Looks like the hover image is covering the element containing the links. To fix the issue temporarily, please add this code in the functions.php file.

    
    // fix animated images links
    function ava_custom_script_animated_links() { 
        ?>
        <script>
            (function($) {
                $(".avia_animated_image").on("click", function() {
                    var link = $(this).find(".avia_image").attr("href");
                    window.location.href = link;
                });
            }(jQuery));
        </script>
        <?php
      }
    add_action('wp_footer', 'ava_custom_script_animated_links');
    

    We will forward the issue to our channel and hopefully release a fix in the next patch.

    Best regards,
    Ismael

    in reply to: Mobile look cuts off some Headlines #1377787

    Hey ddzaviza,

    Thank you for the inquiry.

    You can use this css code to adjust the font size of the heading element on mobile view.

    
    /*
    Mobile Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the Mobile and Tablet Portrait view */
    
    @media only screen and (max-width: 767px) {
    	/* Add your Mobile Styles here */
    	#top #wrap_all .all_colors h3 {
    		font-size: 20px;
    	}
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css, and purge the cache.

    Best regards,
    Ismael

    in reply to: Banner Slider Style #1377786

    Hey woogie07,

    Thank you for the inquiry.

    You can use the Layer Slider element or plugin to create sliders with custom navigations. Just add any layers (text, image etc), then go to the Layer Settings > Actions tab. In the Layer Actions tab, select Jump to slide and adjust the settings accordingly.

    Best regards,
    Ismael

    in reply to: layerslider.css not merging in performnce – how? #1377785

    Hey spee65,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to exclude the layerslider.css file from the merged file.

    function avia_exclude_files_from_compression($excluded_files){
      $exclude_js = array( 'layerslider');
      $excluded_files['js'] = array_merge($excluded_files['js'], $exclude_js);
      return $excluded_files;
    }
    add_filter('avf_exclude_assets', 'avia_exclude_files_from_compression', 10, 1);

    Please make sure to toggle the Enfold > Performance > File Compression settings after adding the filter.

    Best regards,
    Ismael

    in reply to: Enfold Featured Image Slider Not Responsive #1377784

    Hey noz80,

    Thank you for the inquiry.

    Looks like you are using the Fullscreen Slider element. Please note that this slider automatically inherits the height of the browser screen and resizes the slider images accordingly to maintain their aspect ratios. You may need use the Fullwidth Slider element if you want the slider images to be fully visible on smaller screens. This slider resizes based on the size of the slider images instead of inheriting the height of the screen.

    You can also use both and toggle their visibility on different screen sizes using the Advanced > Screen Options > Element Visibility settings. What this means is that you will have two sliders, one for desktop or larger screens and another for mobile view.

    Best regards,
    Ismael

    in reply to: Accordion Tab Sort Filter on Mobile #1377783

    Hi,

    Alright! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Theme registration, Envato, Personal token don't work #1377781

    Hi!

    The verification code has already expired. We might also need to access the email so that we can get the verification code, but that will also require another authentication or 2FA (from your phone or another email). Have you tried asking Envato about the issue? Our personal token worked fine, so there might be something wrong with your Envato account, which they might be able to help you with.

    Regards,
    Ismael

    in reply to: Previously releaseed version 4.8.3 request #1377671

    Hi,

    No problem. Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: I want to remove logo on mobile #1377670

    Hey James,

    Thank you for the inquiry.

    Using the following css code should hide the logo and remove the background of the header container. The modification will also adjust the color of the mobile menu.

    /*
    Mobile Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the Mobile and Tablet Portrait view */
    
    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive .logo img, .responsive .logo svg {
        display: none;
      }
    
      .responsive #top #wrap_all #header {
        position: fixed;
      }
    
      .responsive #top .header_bg {
        opacity: 0;
      }
    
      #top #wrap_all .av_header_transparency {
        background-color: transparent;
        border-color: transparent;
      }
    
      .header_color div .av-hamburger-inner, .header_color div .av-hamburger-inner::before, .header_color div .av-hamburger-inner::after {
        background-color: #000000;
      }
    }
    

    Please make sure to temporarily disable the Enfold > Performance > File Compression settings and purge the cache after adding the css.

    Best regards,
    Ismael

    in reply to: Theme registration, Envato, Personal token don't work #1377669

    Hi,

    We tried to access your Envato account but we were not able to get in because the site required extra verification, which is sent to the registered email. Unfortunately, we are not yet sure why your 2022 tokens are not working. You may need to update the theme manually for the meantime, only until we figure out the issue.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    We will forward the thread to our channel so that other moderators can check the issue.

    Best regards,
    Ismael

    in reply to: Accordion Tab Sort Filter on Mobile #1377668

    Hey Andrew,

    Thank you for the inquiry.

    You can add this css code in the Quick CSS field to adjust the style of the filters on mobile view.

    /*
    Mobile Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the Mobile and Tablet Portrait view */
    
    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
    
      .av-elegant-toggle .taglist a {
        line-height: 2.8em;
        font-size: 0.8em;
        padding: 7px 10px;
      }
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache after adding the css.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The font size of of the special heading “Educazione consapevole del cane” has been set to 70px, while the other title is set to use the default font size for heading elements. You might have adjusted the Styling > Heading Font Sizes settings of this particular element. Please try to edit the element and adjust the font size settings accordingly.

    Best regards,
    Ismael

    Hey Alexander,

    Thank you for the inquiry.

    Have you tried setting the Disabling Of Template Builder Elements in the Enfold > Performance panel to Always load all elements? Selecting this option and purging the cache should disable the notification boxes. If the issue persists, try to disable the Enfold > Performance > File Compression settings temporarily.

    Best regards,
    Ismael

    Hi,

    4.) The columns should automatically break into a single column on mobile view. Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox. Thanks.

    Best regards,
    Ismael

    in reply to: Issue with the WooCommerce catalog thumbnail #1377560

    Hey SRF,

    Thank you for the inquiry.

    The theme designates its own thumbnail size to the catalog pages by default, but you can override it by adding this filter in the functions.php file.

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
    function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
        return 'woocommerce_thumbnail';
    }
    

    The selected options in the Product Images panel should apply once the filter is added.

    Best regards,
    Ismael

Viewing 30 posts - 9,151 through 9,180 (of 67,443 total)