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Viewing 30 posts - 871 through 900 (of 67,197 total)
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  • in reply to: Bug – blog page / category #1488511

    Hi,

    Your blog page is designed using a shortcode that belongs to the Enfold theme ([av_blog]), and all parameters used in that shortcode are specific to Enfold — they are not related to Tutor LMS. This is why your custom blog layout is not reflected correctly when visiting a URL like:

    This statement is not accurate either. If the category pages were using the archive.php file, which contains the avia_post_slider or the av_blog shortcode, they would display correctly, just as they do when the plugin is inactive. However, since the category pages are instead displaying as course pages, it’s clear that the plugin is forcing its layout onto the taxonomy or archive pages.

    Once again, we recommend reaching out to the plugin developers to ask whether the plugin uses any filters or hooks to redirect to a different template.

    Best regards,
    Ismael

    in reply to: font is not showing #1488486

    Hey rixi,

    Thank you for the inquiry.

    How did you load the font? Did you select the font in Enfold > General Styling > Fonts? Please provide the login details in the private field so we can check the settings.

    Best regards,
    Ismael

    Hi,

    No problem! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Fullscreen slider #1488484

    Hi,

    Unfortunately, this will require significant modifications that are beyond the scope of support. You may need to hire a freelance developer to adjust the slider scripts and templates to your specifications. Please check the link below for further customization.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Replacing the cookies icon with another icon #1488483

    Hi,

    Thank you for the update.

    You can use this css code to adjust the color of the scroll up icon:

    #scroll-top-link.avia_pop_class {
        font-size: 30px;
        color: #1acbbc;
    }

    Best regards,
    Ismael

    in reply to: Blog post entry design #1488482

    Hi,

    Thank you for the update.

    You can add this css code to adjust the space around the portfolio items:

    #top .no_margin.grid-entry {
        padding: 20px;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Small screens doesn’t show all pages in menu #1488481

    Hi,

    Thank you for the update.

    You can install menu plugins like UberMenu, WP Mega Menu or QuadMenu to display a different menu, but this may not fully resolve the issue without also considering a layout change or more direct intervention on your part, such as the ones we recommended above. Another option is to reduce the height of the menu items and the surrounding padding. Please try this css code:

    #top .av-main-nav ul a {
        height: auto;
        line-height: 18px;
        padding: 2px 15px;
        font-size: 12px;
        min-height: 18px;
    
    }

    Best regards,
    Ismael

    in reply to: Bug – blog page / category #1488480

    Hi,

    In Tutor LMS, courses are stored as WordPress posts in the wp_posts table. The Enfold theme seems to override the default display of these post types and treats posts in that category (e.g. news) as courses, resulting in this unintended course-style layout.

    If this statement is accurate, then the category pages shouldn’t display correctly when Tutor LMS is inactive. However, since the category pages display fine when the plugin is deactivated and only change when it’s active, it seems quite clear that the plugin is overriding something in the templates or redirecting the default templates to its own custom ones. We recommend reaching out to the plugin developers for clarification and to ask whether there are any functions in the plugin that enforce custom course styles or templates on the category pages.

    Best regards,
    Ismael

    in reply to: masonary galery has gap in mobile view #1488478

    Hey volkantuncer,

    Thank you for the inquiry.

    Did you add this css code?

    .responsive #top .av-masonry-entry {
        width: 100%;
        width: 45.6% !important;
        margin: 0 4% 1% 0;
    }

    You have to reset the width to 50% and the margin to 0.

    .responsive #top .av-masonry-entry {
        width: 50% !important;
        margin: 0;
    }

    Screenshot:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Post preview image display issue #1488477

    Hi,

    Where did you add the code? The Appearance > Theme File Editor is not accessible, so we are not able to edit the functions.php file. Please provide the FTP details in the private field so that we can test the modification further.

    Best regards,
    Ismael

    in reply to: accordion element #1488476

    Hi,

    Thank you for the info.

    We just added the class name “av-custom-heading-bg” to the column element, then added the following css code to apply a background color to the special heading element inside the column.

    View post on imgur.com

    CSS:

    .av-custom-heading-bg .av-special-heading {
        background: #424680;
        padding: 20px;
    }
    

    We also created a test page. Please check the links in the private field.

    Best regards,
    Ismael

    Hey Markus,

    Thank you for the inquiry.

    You can try adjusting the scroll offset using the avf_header_setting_filter in the functions.php file. Please check the following threads for examples:

    https://kriesi.at/support/topic/submenu/#post-1440619
    https://kriesi.at/support/topic/submenu/#post-1440552
    https://kriesi.at/support/topic/internal-link-anchors-top-offset-is-wrong/#post-1284063

    Best regards,
    Ismael

    Hi,

    The cookie banner relies solely on the essential cookies set by the theme. The behavior and display of the cookie consent container change depending on whether these essential cookies (e.g aviaCookieConsent, aviaPrivacyMustOptInSetting) are set. However, in your installation, WP Rocket adds custom non-editable styles that permanently hide the privacy cookie. We recommend reaching out to the plugin developers for more info about this.

    You can find the functions that control the cookie behavior in the enfold/js/avia-snippet-cookieconsent.js file.

    Best regards,
    Ismael

    in reply to: Blog post entry design #1488391

    Hey fiorettipau,

    Thank you for the inquiry.

    Have you tried using the Masonry Gallery or the Portfolio Grid element? For the Portfolio Grid, you need to create a separate portfolio item for each entry. Please check the demos below.

    https://kriesi.at/themes/enfold-2017/elements/portfolio-grid/
    https://kriesi.at/themes/enfold-2017/elements/masonry-gallery/

    For more info, please check the following documentation:

    https://kriesi.at/documentation/enfold/portfolio-grid/
    https://kriesi.at/documentation/enfold/masonry-gallery/

    Best regards,
    Ismael

    in reply to: accordion element #1488390

    Hi,

    Please disable 2FA, then send us the login account you’re currently using to access the dashboard. Did you follow the instructions provided in the following thread?

    https://kriesi.at/support/topic/adding-columns/#post-1488331

    Best regards,
    Ismael

    in reply to: accordion element #1488341

    Hi,

    Thank you for the update.

    You can apply a custom css class to the Special Heading elements and then manually apply the background using css modifications. If you provide the login details, we can set up the layout for you. Please include the login details in the private field.

    https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: Hotspot-Image mobile #1488339

    Hi,

    Great! Glad to know that you managed to resolve the issue. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Column problem on mobile #1488337

    Hi,

    You can open a new thread here: https://kriesi.at/support/forum/enfold/#new-post

    There is no option for this by default, but you can apply a custom css class to the Special Heading element (e.g “av-custom-gradient-text”), then add the following css code:

    .av-custom-gradient-text {
      font-size: 48px;
      font-weight: bold;
      background: linear-gradient(to right, #ff7e5f, #feb47b);
      -webkit-background-clip: text;
      color: transparent;
    }
    

    If you have more questions, please feel free to open another thread using the form above.

    Best regards,
    Ismael

    in reply to: Fullscreen slider #1488336

    Hi,

    Thank you for the confirmation.

    install a fallback-picture.

    Yes, the video will not display on mobile or smaller screens by default, which is why a fallback image is provided. Please refer to the screenshot below. If you need the video to display on mobile, try using the Layer Slider element.

    Screenshot-2025-08-21-at-10-43-21-AM

    Best regards,
    Ismael

    in reply to: Code block change seems to have affected page display? #1488335

    Hi,

    Thank you for the info.

    We couldn’t find the same image on the page. Please create a test page with the image so we can inspect it.

    Screenshot-2025-08-21-at-10-36-17-AM

    Best regards,
    Ismael

    in reply to: Post preview image display issue #1488334

    Hi,

    Thank you for the update.

    To increase the size of the thumbnail, please add this filter in the functions.php file:

    function avf_post_featured_image_link_mod( $image_link, array $current_post, $size ){
      $image_link = get_the_post_thumbnail( $current_post['the_id'], 'full' ); 
      return $image_link;
    }
    add_filter( 'avf_post_featured_image_link', 'avf_post_featured_image_link_mod', 10, 3 );

    Then, include this css code inside the css media query to remove the dotted line:

    .responsive #top #main .sidebar, .responsive .post_author_timeline, .responsive .template-blog .blog-meta {
        display: none;
    }

    Best regards,
    Ismael

    Hey jeremywelker,

    Thank you for the inquiry.

    The footer was not displaying when we checked. Could you please provide a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: The sidebar disappears on the smartphone #1488332

    Hey icarogioiosi,

    Thank you for the inquiry.

    Please make sure that the Enfold > Sidebar > Sidebar on Smartphones option is enabled, as shown in the screenshot below. Let us know if the issue persists.

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    It’s been 2 years since the last reply to this thread. If the issue is still occurring in your installation, please create a test page and open another thread with login credentials included in the private field. We also recommend reaching out to the plugin developers for additional assistance.

    https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    in reply to: Fullscreen slider #1488281

    Hi,

    Thank you for the update.

    Try to add this css code to prevent the video from showing black bars on screens with different aspect ratios.

    #top .avia-builder-el-0 .av-element-cover iframe, #top .avia-builder-el-0 .av-element-cover embed, #top .avia-builder-el-0 .av-element-cover object, #top .avia-builder-el-0 .av-element-cover video {
        object-fit: cover;
    }

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Post preview image display issue #1488280

    Hi,

    Thank you for the inquiry.

    You can add this css code to move the featured image above the post content and adjust its width:

    
    @media only screen and (max-width: 768px) {
    
      /* Add your Mobile Styles here */
      .responsive .template-blog .blog-meta {
        display: block;
        float: none;
      }
    
      .responsive .template-blog .post .entry-content-wrapper {
        overflow: hidden;
        float: none;
        width: 100%;
      }
    
      .responsive .template-blog .blog-meta,
      .responsive .template-blog .blog-meta a {
        width: 100%;
        min-height: 200px;
        margin-bottom: 20px;
      }
    
      .responsive .big-preview img,
      .responsive .small-preview img {
        object-fit: cover;
      }
    }

    Best regards,
    Ismael

    in reply to: Sticky Mobile Header #1488279

    Hi,

    Thank you for the inquiry.

    We can’t reproduce the issue on our end. Did you remove the css code? Please create a test page so we can inspect the issue. It seems to be working correctly when we apply the same modification directly in the browser.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Automatic size adjust for Calendly widget #1488278

    Hey Alexandre,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue and a link to the page containing the Calendly widget? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Tab Section Title Width #1488277

    Hi,

    Thank you for the update.

    To apply the same modification on mobile and tablet view, you can remove the css media query or replace the previous css rule with the following code:

    .av-inner-tab-title, .av-tab-arrow-container, .av-tab-section-icon, .av-tab-section-image {
          width: 200px;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Code block change seems to have affected page display? #1488276

    Hey Jackie,

    Thank you for the inquiry.

    The site was not accessible when we checked. Could you provide the embed code here so we can review it? Have you tried placing the embed code in a Text or Code Block element?

    Best regards,
    Ismael

Viewing 30 posts - 871 through 900 (of 67,197 total)