Forum Replies Created

Viewing 30 posts - 61 through 90 (of 64,319 total)
  • Author
    Posts
  • in reply to: background color not working #1473866

    Hi,

    Thank you for the info.

    We’re still encountering the same issue when trying to access the wp-login or wp-admin path. Try temporarily disabling the plugins.

    Best regards,
    Ismael

    in reply to: Blog – Selection filters with more than one category #1473863

    Hey Mikel,

    Thank you for the inquiry.

    Are you referring to the post navigation? Please provide a link to a test page so we can better understand what you’re trying to do.

    Best regards,
    Ismael

    in reply to: Alt Text Gone From All Photo’s in Media Library #1473862

    Hey pietervanzaanen,

    Thank you for the inquiry.

    Did you install any plugins or apply custom scripts after adding the alt text? It’s possible that a plugin or custom script caused the issue, as the theme does not include any function that would do this, nor would it make sense to create one. After adding the alt text again, consider creating a site backup or restore point. This will allow you to revert to a previous state if the issue occurs again.

    Best regards,
    Ismael

    Hey pietervanzaanen,

    Thank you for the inquiry.

    You can setup the knowledge base entries as posts with a unique category “documentation”. The demo https://kriesi.at/themes/enfold-2017/blog/ is created using the Advance Layout Builder (ALB) — it has a Color Section at the very top with a background image, Special Heading + Separator + Text Block element combo and Two Blog Posts element below the Color Section. One of the Blog Posts element displays only one entry and the other is set to have a Grid Layout with 2 Columns.

    To copy the layout a lot easier, you can set the builder to debug mode then copy these code in the shortcode field: https://pastebin.com/EfxvsDwL

    To enable debug mode, please check this documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Let us now if you need further assistance.

    Best regards,
    Ismael

    in reply to: Errors in our page with enfold dynamic avia #1473859

    Hey keep12,

    Thank you for the inquiry.

    Looks like the site is trying to load a cached version of the post css files, which no longer exist. Please check the css path in the private field. Have you tried disabling the cache plugin temporarily? You can also disable the post css files with this filter in the functions.php file:

    function avf_mod_post_css_create_file( $create ){
      return false;
    }
    add_filter( 'avf_post_css_create_file', 'avf_mod_post_css_create_file', 10, 1 );

    Best regards,
    Ismael

    in reply to: Mega Menu Position cut off #1473856

    Hi,

    Thank you for the login token.

    The issue might be caused by the modifications made to center-align the menu items. To adjust the position of the mega menu, we added the following css code.

    #menu-item-991 .avia_mega_div.avia_mega3.nine.units {
      left: -180px;
    }

    Best regards,
    Ismael

    in reply to: background color not working #1473821

    Hi,

    We are redirected to a 404 page when accessing the wp-login page, and this notification appears when using wp-admin.

    Je hebt geen toestemming om deze pagina te bekijken.
    

    Best regards,
    Ismael

    in reply to: Translatepress plugin, accordion problem #1473820

    Hi,

    Thank you for the info.

    Looks like the toggler titles are translated on load but revert to the DE language after a few seconds, then get updated repeatedly. Unfortunately, we’re not sure how the plugin does the automatic or dynamic translation. Please contact the TranslatePress team to check the .toggler html nodes and ask them why these nodes are being updated indefinitely. Also, inquire if there’s an option to exclude these html nodes from automatic or dynamic translation.

    Best regards,
    Ismael

    in reply to: Probleme mit dem Support #1473818

    Hi,

    Thank you for the inquiry.

    Please check this documentation for more info on how to activate a child theme: https://kriesi.at/documentation/enfold/child-theme/#how-to-install-the-child-theme

    This can be translated using Google Translate or directly on your browser. Make sure to create a site backup or restore point before doing so, and if you need more assistance, please open another thread using this form: https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    in reply to: expired theme? #1473816

    Hey k hanadel,

    Thank you for the inquiry.

    Have you registered an account on the forum? Please note that a single license for the theme includes lifetime updates, but the support license duration is limited — typically 6 months to 1 year. You can read more about it here: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support.

    Once the support license is renewed, make sure to register the theme and generate a private token — more info here: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Ismael

    in reply to: Install Google Tag Manager #1473815

    Hi,

    No problem! Glad we could be of help. Please don’t hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Website is displayed incorrectly after last update #1473814

    Hey dradoering,

    Thank you for the inquiry.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the latest resources (js, css, scripts etc) are loaded. Purge the cache afterwards. Let us know of the result.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We updated the filter to include the post meta “header_transparency” with the value “header_transparent header_hidden”.

    function ava_update_custom_fields_for_post_type() {
        $post_type = 'your_post_type';
    
        $posts = get_posts(array(
            'post_type'      => $post_type,
            'posts_per_page' => -1,
            'post_status'    => 'any',
            'fields'         => 'ids',
        ));
    
        if (!empty($posts)) {
            foreach ($posts as $post_id) {
                update_post_meta($post_id, '_aviaLayoutBuilder_active', 'active');
                update_post_meta($post_id, '_aviaLayoutBuilderCleanData', '[av_custom_layout link=\'alb_custom_layout,653\' av_uid=\'av-m3u7m8lu\' sc_version=\'1.0\']');
                update_post_meta($post_id, '_avia_builder_shortcode_tree', 'a:1:{i:0;a:3:{s:3:"tag";s:16:"av_custom_layout";s:7:"content";a:0:{}s:5:"index";i:0;}}');
                update_post_meta($post_id, '_avia_sc_parser_state', 'disabled');
                update_post_meta($post_id, '_av_alb_posts_elements_state', 'a:1:{s:16:"av_custom_layout";b:1;}');
                update_post_meta($post_id, '_av_el_mgr_version', '1.0');
                update_post_meta($post_id, 'header_transparency', 'header_transparent header_hidden');
            }
        }
    }
    
    add_action('init', 'ava_update_custom_fields_for_post_type');
    

    Please make sure to create a backup of your site before proceeding.

    Best regards,
    Ismael

    in reply to: Install Google Tag Manager #1473809

    Hi,

    Thank you for the login token.

    We added the code in the functions.php file — make sure to update the “GTM-XXXXX” placeholders with your own UID.

    Best regards,
    Ismael

    in reply to: Enfold App Demo #1473808

    Hey shamimashraf,

    Thank you for the inquiry.

    Have you tried importing the demo? Please check this documentation for more info: https://kriesi.at/documentation/enfold/import-demos/#how-to-import-a-theme-demo

    The “iPhone” scrolling demo is created using the Grid Row layout, and the images of the iPhones with different screens are applied as backgrounds of the first cells.

    // https://kriesi.at/themes/enfold-app/wp-content/uploads/sites/61/2016/05/parallax-slides1.png
    // https://kriesi.at/themes/enfold-app/wp-content/uploads/sites/61/2016/05/parallax-slides2.png
    // https://kriesi.at/themes/enfold-app/wp-content/uploads/sites/61/2016/05/parallax-slides4.png

    This is the page shortcode if you want to copy the whole layout: https://hastebin.com/share/yituhezalo.bash

    Make sure to set the builder to debug mode to enable the shortcode field: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    in reply to: Breadcrumbs and Main Category #1473807

    Hi,

    Sorry for the misunderstanding. I thought there was a sidebar widget that allows you to filter categories. If you need to include the parent category in the breadcrumb trail, please try adding this filter to the functions.php file:

    function avia_breadcrumbs_trail_mod($trail) {
        if (get_post_type() === 'post' && is_single()) {
            $categories = get_the_category();
            if (!empty($categories)) {
                usort($categories, function($a, $b) {
                    return $a->parent - $b->parent;
                });
    
                $parent_category = $categories[0];
                $category_link = '<a href="' . get_category_link($parent_category->term_id) . '" title="' . esc_attr($parent_category->name) . '">' . esc_html($parent_category->name) . '</a>';
    
                $newtrail = array();
                $newtrail[0] = $trail[0]; 
                $newtrail[1] = $trail[1]; 
                $newtrail[2] = $category_link; // Parent category link
                $newtrail[3] = $trail[2]; // Child category link
                $newtrail['trail_end'] = $trail['trail_end'];
    
                $trail = $newtrail;
            }
        } 
    
        return $trail;
    }
    
    add_filter('avia_breadcrumbs_trail','avia_breadcrumbs_trail_mod');

    Best regards,
    Ismael

    in reply to: Mega Menu Position cut off #1473806

    Hey spokerstradingco,

    Thank you for the inquiry.

    We’ve found an error in the console generated from the plugins/easy-social-icons/js/cnss.js?ver=1.0 file, which might be causing the mega menu to misalign.

    Uncaught ReferenceError: jQuery is not defined
        at cnss.js?ver=1.0:1:1
    

    Please try to disable the easy-social-icons plugin or the custom script temporarily, then purge the cache. Let us know of the result.

    Best regards,
    Ismael

    in reply to: background color not working #1473804

    Hi,

    Thank you for the update.

    Did you change the login URL or restrict access for specific countries? We can’t access the login page using the default login or admin URL. Please provide the custom login URL in the private field.

    Best regards,
    Ismael

    in reply to: Secure Custom Field after excerpt [additional] #1473803

    Hi,

    No worries! Glad we could be of help — thank you for sharing the final code. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Fixed frame with 1px border #1473802

    Hi,

    Great! Glad to knowthat @Mike and @Guenni007 were able to help you out. If you have any more questions about the theme, please feel free to open another thread.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Changing buttons colors to gradient #1473801

    Hi,

    Was the main difference adding the #top ?

    Yes, as @Guenni007 mentioned above, we adjusted the selector a bit to make it more specific.

    Best regards,
    Ismael

    in reply to: Creating a centered email opt-in #1473800

    Hi,


    @yifatcohen
    : Please try @Guenni007’s suggestion above and let us know of the result.

    Best regards,
    Ismael

    in reply to: color section transparent over another color section #1473799

    Hi,

    Thank you for the inquiry.

    How did you apply the border image? Have you tried applying it to the first section instead of the next? Please let us know once the site is live so that we can inspect it properly.

    Best regards,
    Ismael

    in reply to: menu left-aligned #1473798

    Hey schweg33,

    Thank you for the inquiry.

    Are you trying to move main menu to the left? If so, please add this css code:

    .html_header_top.html_logo_center #header_main_alternate .main_menu ul:first-child {
        float: left;
    }

    Best regards,
    Ismael

    in reply to: Translatepress plugin, accordion problem #1473731

    Hey caro_dsa,

    Sorry for the delay. Unfortunately, we are still not sure what is causing this issue. Have you tried reaching out to the plugin developers? They might have a better idea of why this part of the page is not getting translated correctly.

    Best regards,
    Ismael

    Hey ivanglaser,

    Thank you for the inquiry.

    We noticed that the site is using an older version of the theme, 6.0.3. Please try updating to version 6.0.8 and then purge the cache afterward. Let us know if this resolves the issue with the editor.

    Best regards,
    Ismael

    in reply to: Secure Custom Field after excerpt [additional] #1473727

    Hey Richard,

    Thank you for the inquiry.

    Are you using the Advance Layout Builder for the posts? If not, you can the “the_content” filter to append additional content to the post.

    add_filter('the_content', function ($content) {
        if (is_singular('post')) { 
            $post_id = get_the_ID();
            $event_date = get_post_meta($post_id, 'event_date', true);
            $event_time = get_post_meta($post_id, 'event_time', true);
            $event_location = get_post_meta($post_id, 'event_location', true);
    
            $custom_output = '<div class="custom-event-details">';
            if ($event_date) {
                $custom_output .= '<p class="event-date"><strong>Event Date:</strong> ' . esc_html($event_date) . '</p>';
            }
            if ($event_time) {
                $custom_output .= '<p class="event-time"><strong>Event Time:</strong> ' . esc_html($event_time) . '</p>';
            }
            if ($event_location) {
                $custom_output .= '<p class="event-location"><strong>Event Location:</strong> ' . esc_html($event_location) . '</p>';
            }
            $custom_output .= '</div>';
    
            $content .= $custom_output;
        }
    
        return $content;
    }, 10);
    

    Best regards,
    Ismael

    in reply to: I have alignment issues #1473726

    Hi,

    To register additional Google Fonts in the theme options, please check this documentation: https://kriesi.at/documentation/enfold/typography/#register-additional-google-fonts-for-theme-options

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Breadcrumbs and Main Category #1473725

    Hi,

    Thank you for the update.

    The sidebar and widgets are missing on the page you posted above. Also, the breadcrumb is not updating because there is no script present that connects the category selection with the breadcrumb, meaning they won’t interact with each other. Unfortunately, connecting these two would require modifications that are beyond the scope of support.

    Best regards,
    Ismael

    in reply to: Contact form does not respond #1473724

    Hi,

    Thank you for the update.

    >> WHAT DOES THIS MEAN, that it works with Contact 7, but not with the ENFOLD theme?

    This means that there’s an issue with the default contact form — there might be a conflict with another plugin or custom script. You may need to continue using the Contact Form 7 plugin for the time being. When you used the avf_form_from filter, did you update the site domain or URL to the actual site URL? Have you tried installing an SMTP plugin?

    // https://wordpress.org/plugins/wp-smtp/

    Best regards,
    Ismael

Viewing 30 posts - 61 through 90 (of 64,319 total)