Forum Replies Created
-
AuthorPosts
-
Hey Maggie,
Thank you for the inquiry.
We couldn’t find the video on the home page or anywhere else on the site. Would you mind providing a screenshot of the issue or a direct link to the page containing the video element?
Best regards,
IsmaelHey BlutVampir,
Thank you for the inquiry.
We were not able to reproduce the issue on our end, so it’s probably caused by a third-party plugin or a custom modification to the theme. Please create a test page and provide the login details in the private field so we can check the issue further.
Best regards,
IsmaelHi,
Thank you for the screenshot.
We may need to log in to the site to properly investigate the issue. As requested previously, please clone the site to a staging environment, then provide the WP and FTP login details in the private field.
Best regards,
IsmaelHey John,
Thank you for the inquiry.
There is no dedicated video tutorial for the dynamic content and custom layout, but this documentation should help.
— https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content
Mike also created a few articles that should explain how to utilize ACF fields on custom layouts.
— https://savvyify.com/dynamic-content-custom-page-layouts-and-acf/
— https://savvyify.com/acf-custom-fields-in-woocommerce-products/Let us know if you need more info.
Best regards,
IsmaelHey plc_ratm,
Thank you for the inquiry.
Are you hosted on OVH? This is a known issue with demo imports on that specific provider. We have manually imported the content of the 2017 demo, including the theme options. Unfortunately, the images and the layer slider failed to import. You can now start editing the pages and replace the missing images with your own.
Let us know how it goes.
Best regards,
IsmaelHi,
The addition of the class first_form when the empty line is present is expected since the third form field (phone) is technically the first field in the new row. The empty line counts as a field, at least in how it’s rendered in the document, so the layout works as follows: first row – 1/2 field (email) + empty line; second row – 1/2 field (phone). This can be avoided by removing the empty line and using it only before or after full-width elements.
If you need to force the phone field to stay in the second row even when there’s an empty line in between, try adding this css code:
#top .avia_ajax_form p#element_avia_2_1, #top .avia_ajax_form p#element_avia_4_1 { clear: none !important; float: left; margin-left: 0; } #top .avia_ajax_form p#element_avia_4_1 { margin-left: 1%; }
Best regards,
IsmaelHey no1uknowdfw,
Thank you for the inquiry.
You may need to reset the options in the Settings > Reading panel to their default values, or deselect the pages set there. Please provide the login details in the private field so we can investigate the issue further.
Best regards,
IsmaelHi,
Thank you for the update.
We’re not entirely sure what you mean by “Java Console”. Could you kindly clarify or share a screenshot to help us understand better?
Best regards,
IsmaelJuly 22, 2025 at 5:51 am in reply to: CSS missing after CI deployment / sharing dynamic CSS with multiple instances #1487095Hi,
We’ll keep the thread open. Let us know if you have any more questions and keep us updated.
Best regards,
IsmaelHi,
Thank you for the short clip.
Try to include this css code to prevent the document from shifting while navigating the lightbox.
.responsive .mfp-zoom-out-cur { overflow: hidden; }
Best regards,
IsmaelJuly 22, 2025 at 5:39 am in reply to: What is the JS file (and path) for the theme included “Cookie Consent” bar? #1487093Hi,
Would you mind providing the login details to the dev site as well so we can check whether the WP Rocket settings in combination with another plugin are causing the issue? We also recommend reaching out to the plugin developers, as they might have additional insight into why the issue occurs when WP Rocket is enabled.
Best regards,
IsmaelHi,
On smaller screens, you could adjust the width of the grid items to make sure they don’t split into four columns and become unnecessarily tall compared to the aspect ratio of the images.
@media only screen and (max-width: 1024px) { /* Add your Mobile Styles here */ .avia-icon-grid-container.av-mb13nabo-2b6695789b3fe0e5c148dc94e76998ee li.av-icon-cell-item { flex-basis: calc(50% - 18.75px) !important; } }
Result:
Try toggling the previous css from “contain” to “cover” and see which one works best for your layout.
Best regards,
IsmaelHey EdgeWP,
Thank you for the inquiry.
The combo widget seems to be working fine on our installation. Have you tried temporarily disabling the plugins? Please clone the site to a test environment, then provide the login details in the private field.
Best regards,
IsmaelHi,
Sorry for the delay. Yes, you can create a custom layout and use dynamic content to display specific information about the portfolio items, instead of manually adjusting the template for each item. It’s also true that this approach could be more optimal for the database as it avoid saving and retrieving unnecessary data from the portfolio items.
Best regards,
IsmaelJuly 21, 2025 at 5:26 am in reply to: Horizontal Gallery Image Size does not change on mobile #1487058Hi,
Looks like you’re now displaying a Fullwidth Slider on smaller screens, and the images in the slide are now displayed at 1100x1100px. Is this what you were expecting?
Best regards,
IsmaelHi,
Thank you for the update.
Looks like you’ve already detached the title from the image as suggested — it does look better now. Have you tried adding the css we recommended earlier? It will force the image to display fully but the layout might look slightly off if the flipback content is taller than the image.
#top .avia-icon-grid-container .avia-icongrid-flipbox .avia-icongrid-wrapper .avia-icongrid-front.bg-img:before { background-size: contain; }
Best regards,
IsmaelJuly 21, 2025 at 5:05 am in reply to: What is the JS file (and path) for the theme included “Cookie Consent” bar? #1487056Hi,
We have moved the screenshot to the private field. Please let us know once the login details are available.
Best regards,
IsmaelHi,
Have you tried placing it in a different location, not between the rowed or columned elements? Do you notice any changes? What we’re trying to explain is that the empty line should remain truly invisible, but placing it between rowed or columned elements could break the layout.
Best regards,
IsmaelHi,
Thank you for the update. You may have forgotten to include the username. Please include it in the private field.
Best regards,
IsmaelHey Tilman,
Thank you for the inquiry.
You can add the same html in the phone info field.
<div class="top-bar-content"> <span class="content"> <i class="fa rt-icon-placeholder2"></i> Süderquerweg 651 • 21037 Hamburg </span> <span class="content"> <i class="fa rt-icon-telephone"></i> <a href="tel:+49407375020">+49 40 737 50 20</a> </span> <span class="content"> <i class="fa rt-icon-3-time"></i> Mo. bis Fr. 7:15-18:00 </span></div>
Then, add this css code to adjust the layout of the content:
.top-bar-content { display: flex; flex-wrap: wrap; align-items: center; gap: 15px; } .top-bar-content .content { display: inline-flex; align-items: center; gap: 5px; font-size: 14px; } .top-bar-content i { font-family: "FontAwesome"; font-style: normal; font-size: 16px; display: inline-block; }
You may need to install the FontAwesome plugin to properly display the icons.
— https://wordpress.org/plugins/font-awesome/
Best regards,
IsmaelHi,
Thank you for the info.
Please provide the admin account you’re using or create another one with any available email address you have access to. We’ll check the site again once the login info is available.
Best regards,
IsmaelHi,
You can use an image editor like Photoshop or any available online tool, then upload the images again to your media library. Let us know the result.
Best regards,
IsmaelHey lfs360,
Thank you for the inquiry.
You can try adding this filter in the functions.php file to prepend additional content before the autoresponder message.
add_filter('avf_contact_form_autoresponder_mail', function($mail_array, $new_post, $form_params, $class) { $mail_array['message'] = '<p>Hi ' . $new_post['1_1'] . '</p><br/>' . $mail_array['message']; return $mail_array; }, 10, 4);
The part $new_post[‘1_1’] assumes that the name is entered in the first field of the contact form.
Best regards,
IsmaelHi,
Yes, it’s only for print, but the empty line item still renders a blank space, breaking the markup of the rowed elements and splitting them. This is why we recommend to avoid placing empty lines between rowed or columned elements to prevent breaking the layout. Hope this clear things up a bit.
Best regards,
IsmaelHi,
Thank you for the update.
This is still possible, but we need to create a custom script to trigger the gallery when the button is clicked. To start, try to edit the gallery, go to Advanced > Developer Settings, and apply “ff-gallery-1” in the Custom CSS Class field. Next, edit the button element and place “#ff-gallery-1” in the link field. After that, add this code to the functions.php file.
add_action('wp_footer', function() { ?> <script> jQuery(document).ready(function($) { $('a[href^="#ff-gallery-"]').on('click', function(e) { e.preventDefault(); var target = $(this).attr('href').replace('#', ''); $('.' + target + ' .avia-gallery-big').trigger('click'); }); }); </script> <?php });
You can do the same for the second and third gallery, just replace -1 with -2 and -3.
Best regards,
IsmaelHey informacionyarte,
Thank you for the inquiry.
Please add this css code to hide the product sorting options in the shop page.
#top div .product-sorting { display: none; }
Let us know how it goes.
Best regards,
IsmaelHi,
Thank you for the screenshots.
The body font is still set to Open Sans when we checked, instead of Open Sans Condensed. Try to adjust the Font for Your Body Text setting in the Enfold > General Styling > Fonts panel. Let us know the result.
Best regards,
IsmaelHi,
We haven’t tested that, but we don’t see any reason why it wouldn’t work with these changes. Please feel free to reach out if you encounter any issues with the privacy options.
Best regards,
IsmaelJuly 18, 2025 at 6:11 am in reply to: CSS missing after CI deployment / sharing dynamic CSS with multiple instances #1486955Hi,
You can check out the functions in these files:
— enfold/includes/config-enfold/functions-framework.php > avia_generate_stylesheet
— enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php > try_minifying_scripts | minimize_footer_scripts
— enfold/config-gutenberg/class-avia-gutenberg-theme-integration.php > handler_generate_dynamic_stylesheet
— enfold/config-templatebuilder/avia-template-builder/php/class-post-css-management.php > handler_enqueue_post_stylesThese functions are hooked into:
add_action( 'ava_ajax_cet_delete', 'callback', 10, 1 ); add_action( 'ava_after_theme_update', 'callback', 100, 1 ); add_action( 'ava_after_import_demo_settings', 'callback', 100, 1 ); add_action( 'avia_ajax_after_save_options_page', 'callback', 100, 1 ); add_action( 'wp_enqueue_scripts', 'callback', 999999 ); add_action( 'wp_print_footer_scripts', 'callback', 9 );
Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
We noticed that the site has been heavily modified. What happens when you disable the customizations in the functions.php file and the shortcodes folder in the child theme? Try to temporarily disable the plugins as well and see if anything changes.
Best regards,
Ismael -
AuthorPosts